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Front Office Medical Admin Jobs (NOW HIRING)

panoramic

Medical Assistant-Front Office

Scottsdale, AZ

$16.25 - $20.75/hr

Front Office Medical Assistant encompasses both administrative and clinical aspects of medical assisting. Front Office Medical Assistant provides patient support and communication by facilitating an ...

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Front Office Medical Admin information

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How much do front office medical admin jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for front office medical admin in the United States is $19.80, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.39 per hour, depending on experience, location, and employer.

What are some common challenges faced by front office medical admins, and how can they be managed effectively?

Front Office Medical Admins often juggle multiple responsibilities such as scheduling patient appointments, handling phone inquiries, managing patient records, and coordinating with clinical staff. Common challenges include balancing a high volume of tasks during busy periods, maintaining patient confidentiality, and ensuring accurate data entry. Effective time management, strong organizational skills, and clear communication with both patients and healthcare providers are key to managing these challenges successfully. Regular training and the use of modern scheduling or electronic health record systems can also help streamline workflows and reduce stress.

What is a front office medical admin?

Front office medical admins, also known as medical receptionists or front desk coordinators, are professionals who manage administrative tasks in a healthcare setting. They are typically the first point of contact for patients, handling tasks such as scheduling appointments, answering phones, verifying insurance, and maintaining patient records. Their role is essential for ensuring smooth communication between patients, medical staff, and other departments. Front office medical admins help create a welcoming environment and keep the office running efficiently.

What is the difference between Front Office Medical Admin vs Medical Receptionist?

AspectFront Office Medical AdminMedical Receptionist
CredentialsHigh school diploma, certification in medical office administrationHigh school diploma, on-the-job training
Work EnvironmentMedical offices, clinics, hospitalsDoctor's offices, clinics
Job ResponsibilitiesScheduling, billing, insurance processing, patient records managementGreeting patients, scheduling appointments, answering phones

Both roles are essential in healthcare settings, with the Front Office Medical Admin typically handling a broader range of administrative tasks, including billing and records management, while the Medical Receptionist focuses more on patient interaction and appointment scheduling. The Front Office Medical Admin often requires additional certifications and handles more complex administrative duties.

What are the key skills and qualifications needed to thrive as a front office medical admin?

To thrive as a Front Office Medical Admin, you need strong organizational skills, attention to detail, and a basic understanding of medical terminology, often supported by a high school diploma or relevant certification. Familiarity with electronic health records (EHR) systems, scheduling software, and insurance verification processes is typically required. Excellent interpersonal skills, professionalism, and the ability to multitask help you stand out in this role. These competencies are crucial for ensuring efficient office operations, accurate patient records, and a positive patient experience.
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Front Office Medical Admin jobs near you

Front Office Medical Receptionist

West Des Moines OBGYN | Gynecology, Obstetrics & Infertility Clinic

West Des Moines, IA

$14.25 - $18/hr

Full-time

Posted 16 days ago

Job description

Our Front Office Medical Receptionist is responsible for providing exceptional customer service to patients while performing a variety of duties to support the daily operations of our OB GYN medical office. This position serves as the first point of contact for patients and visitors and plays a vital role in ensuring a positive patient experience.

DUTIES AND RESPONSIBILITIES

  • Greet patients and visitors in a professional, friendly, and courteous manner
  • Check patients in and out for appointments
  • Verify and update patient demographics and insurance information
  • Assist with completing required forms and paperwork
  • Schedule, reschedule and confirm patient appointments
  • Contact patients regarding appointment reminders, cancellations, or scheduling changes
  • Scan, fax, copy and file documents as needed
  • Maintain accurate and confidential patient information in accordance with HIPAA
  • Verify insurance eligibility
  • Collect copayments and outstanding balances
  • Process patient payments
  • Maintain patient confidentiality and privacy at all times

Qualifications

  • High school diploma
  • Previous medical receptionist or healthcare office experience
  • Strong verbal and written communication skills
  • Proficiency with computers and office equipment
  • Ability to multitask in a fast-paced OB GYN medical office

Skills and Abilities

  • Excellent customer service
  • Strong organizational and time-management abilities
  • Attention to details and accuracy
  • Ability to maintain confidentiality
  • Professional appearance and demeanor
  • Ability to work independently and as part of a team

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