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Front Office Trainer Jobs (NOW HIRING)

Bedford Commons OB-GYN

Front Office Trainer

Windham, NH · On-site

$25/hr

Medical Front Office Trainer The Medical Front Office Trainer at Bedford Commons OBGYN is responsible for onboarding, training, and developing front office staff across all practice locations. This ...

Bedford Commons OB-GYN

Front Office Trainer

Derry, NH · On-site

$25/hr

Medical Front Office Trainer The Medical Front Office Trainer at Bedford Commons OBGYN is responsible for onboarding, training, and developing front office staff across all practice locations. This ...

Bedford Commons OB-GYN

Front Office Trainer

Bedford, NH · On-site

$25/hr

Medical Front Office Trainer The Medical Front Office Trainer at Bedford Commons OBGYN is responsible for onboarding, training, and developing front office staff across all practice locations. This ...

Bedford Commons OBGYN

Front Office Trainer

Bedford, NH · On-site

$25/hr

The Front Office Trainer serves as a key resource for front office team members, conducts quality audits and coaching, supports the Front Office Manager with training initiatives and process ...

Bedford Commons OBGYN

Front Office Trainer

Bedford, NH · On-site

$25/hr

The Front Office Trainer serves as a key resource for front office team members, conducts quality audits and coaching, supports the Front Office Manager with training initiatives and process ...

PDS Health

Regional Front Office Trainer

Lutz, FL · On-site

$57K/yr

The Front Office Trainer will be responsible for Training and On-Boarding the front office staff for the assigned Region. This may include Receptionists, File Clerks, Specialty Benefits Coordinators ...

PDS Health

Regional Front Office Trainer

Lutz, FL · On-site

$57K - $86K/yr

Overview The Front Office Trainer will be responsible for Training and On-Boarding the front office staff for the assigned Region. This may include Receptionists, File Clerks, Specialty Benefits ...

Hotel Bennett

Front Office Supervisor

Charleston, SC · On-site

Comply with procedures and requirements established in the Front Office Training Manual * Assist in training Guest Service Agents and Communications Agents * Assist in continuing education for Front ...

Hotel Bennett

Front Office Supervisor

Charleston, SC · On-site

Comply with procedures and requirements established in the Front Office Training Manual * Assist in training Guest Service Agents and Communications Agents * Assist in continuing education for Front ...

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Front Office Trainer information

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How much do front office trainer jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for front office trainer in the United States is $31.24, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $35.58 per hour, depending on experience, location, and employer.

What is a front office trainer?

A Front Office Trainer is responsible for training and developing front desk staff in hospitality or corporate settings. They ensure employees are skilled in customer service, reservation systems, communication, and company policies. Their role includes conducting training sessions, creating manuals, and evaluating staff performance. The goal is to enhance service quality, improve efficiency, and maintain brand standards.

What are the typical day-to-day responsibilities of a front office trainer?

As a Front Office Trainer, your daily responsibilities include designing and conducting training sessions for front desk staff, monitoring their performance, and providing ongoing support or feedback. You might also develop training materials, coordinate onboarding for new hires, and ensure all front office processes comply with company standards. Collaboration with managers and other departments is common to identify training needs and address any service gaps. This role is hands-on and dynamic, making it ideal for professionals who enjoy mentoring and continuous improvement.

What are the key skills and qualifications needed to thrive in the front office trainer position, and why are they important?

To thrive as a Front Office Trainer, you need comprehensive knowledge of front office operations, hospitality best practices, and experience in training or team leadership, often backed by a degree in hospitality or business. Familiarity with property management systems (PMS), reservation platforms, and industry-standard software like Opera or Salesforce is typically required. Outstanding communication, patience, and interpersonal skills help motivate trainees and foster a positive learning environment. These skills ensure new hires and front office teams are equipped to deliver excellent customer service and maintain smooth operations.

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Front Office Trainer jobs near you
Infographic showing various Front Office Trainer job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 1% As Needed, 86% Full Time, 10% Part Time, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $64,984 per year, or $31.2 per hour.

Front Office Trainer

Windham, NH • On-site

Bedford Commons OB-GYN
Outpatient Health Care • 11 - 50 employees
Learn more about Bedford Commons OB-GYNexternal

$25/hr

Other

PTO

This job post has expired 3 days ago. Applications are no longer accepted.

Job description

Medical Front Office Trainer

The Medical Front Office Trainer at Bedford Commons OBGYN is responsible for onboarding, training, and developing front office staff across all practice locations. This role promotes consistent workflows, exceptional patient service, and adherence to organizational policies and regulatory requirements. The Front Office Trainer serves as a key resource for front office team members, conducts quality audits and coaching, supports the Front Office Manager with training initiatives and process improvements, and provides hands-on front desk coverage as needed to ensure seamless daily operations.

Key Responsibilities

Training & Onboarding

  • Lead the orientation and onboarding process for all newly hired medical receptionists.
  • Deliver hands-on instruction for Electronic Health Record (EHR) and Practice Management (PM) software.
  • Teach critical front-office workflows: registration, patient check-in/out, co-pay collection, and phone etiquette.

Training & Development

  • Train new and existing front office staff on workflows, systems, and best practices
  • Develop, maintain, and improve training materials and onboarding programs
  • Ensure consistent training and workflow standards across all office locations
  • Identify performance gaps and provide coaching and retraining as needed

Scheduling & Operations

  • Manage and maintain master front office schedules across all locations
  • Coordinate staffing coverage to ensure operational efficiency
  • Assist Front Office Manager with scheduling adjustments based on patient volume and business needs
  • Help improve front office workflows and operational processes

Coverage Support

  • Provide front desk coverage for callouts, PTO, or staffing shortages across all locations
  • Support patient check-in/check-out, scheduling, registration, and phone coverage as needed
  • Maintain smooth daily operations during staffing changes or high-volume periods
  • Ensure assigned front office responsibilities, including recalls and no-show follow-up, are completed accurately and in a timely manner.

Leadership Support

  • Act as a resource for front office team members and Front Office Manager /leadership team.
  • Promote accountability, teamwork, and excellent patient service
  • Assist with other projects and duties as assigned
Qualifications
  • High school diploma required; Associate's or Bachelor's degree preferred
  • Two (2) or more years of experience in a medical front office or healthcare operations role preferred.
  • Previous experience training, coaching, mentoring, or leading front office staff required. Supervisory experience is preferred.
  • Strong leadership, communication, and problem-solving skills
  • Ability to work independently and adapt in a fast-paced environment
  • Proficiency in EMR systems, scheduling software, and Microsoft Office
Schedule & Location

Full-Time | Monday–Friday Hours: 7:30 AM – 4:30 PM

This position is primarily assigned to Bedford location but requires travel between Bedford, Derry, Londonderry, and Windham offices.

Compensation

Starting at $25.00/hour; higher compensation considered based on experience

Why Join Us
  • Join a specialized women's healthcare clinic committed to providing exceptional, patient-centered care
  • Benefits eligible from day one of employment
  • Strong commitment to work-life balance with no evenings or weekend schedules
  • Consistent weekday schedule that supports predictability and stability
  • One-hour lunch break to allow time to recharge during the workday
  • Opportunity to train and mentor a team of 10+ front office professionals in a collaborative, patient-centered environment where your expertise makes a meaningful impact.
  • A multi-site role with variety and opportunities to collaborate across locations

Apply