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Front Office Trainer Jobs (NOW HIRING)

PDS Health

Regional Front Office Trainer

Orange, CA · On-site

$68K - $92K/yr

Overview The Front Office Trainer will be responsible for Training and On-Boarding the front office staff for the assigned Region. This may include Receptionists, File Clerks, Specialty Benefits ...

PDS Health

Regional Front Office Trainer

Orange, CA · On-site

$68K/yr

The Front Office Trainer will be responsible for Training and On-Boarding the front office staff for the assigned Region. This may include Receptionists, File Clerks, Specialty Benefits Coordinators ...

Dental Office

Front Office Manager

Springfield, OR · On-site

$30 - $50/hr

Oakmont Family Dental is seeking an experienced, motivated Front Office Manager to lead our front ... Leadership and training experience required * Strong scheduling and customer service background

Dental Office

Front Office Assistant

Bethlehem, PA

$18 - $20/hr

All of our staff members receive training to help them make the transition to your new professional ... Prior dental front office experience highly preferred * Highly effective verbal and communication ...

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Front Office Trainer information

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How much do front office trainer jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for front office trainer in the United States is $31.24, according to ZipRecruiter salary data. Most workers in this role earn between $19.95 and $35.58 per hour, depending on experience, location, and employer.

What is a Front Office Trainer job?

A Front Office Trainer is responsible for training and developing front desk staff in hospitality or corporate settings. They ensure employees are skilled in customer service, reservation systems, communication, and company policies. Their role includes conducting training sessions, creating manuals, and evaluating staff performance. The goal is to enhance service quality, improve efficiency, and maintain brand standards.

What are the key skills and qualifications needed to thrive in the Front Office Trainer position, and why are they important?

To thrive as a Front Office Trainer, you need comprehensive knowledge of front office operations, hospitality best practices, and experience in training or team leadership, often backed by a degree in hospitality or business. Familiarity with property management systems (PMS), reservation platforms, and industry-standard software like Opera or Salesforce is typically required. Outstanding communication, patience, and interpersonal skills help motivate trainees and foster a positive learning environment. These skills ensure new hires and front office teams are equipped to deliver excellent customer service and maintain smooth operations.

What are the typical day-to-day responsibilities of a Front Office Trainer?

As a Front Office Trainer, your daily responsibilities include designing and conducting training sessions for front desk staff, monitoring their performance, and providing ongoing support or feedback. You might also develop training materials, coordinate onboarding for new hires, and ensure all front office processes comply with company standards. Collaboration with managers and other departments is common to identify training needs and address any service gaps. This role is hands-on and dynamic, making it ideal for professionals who enjoy mentoring and continuous improvement.

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Front Office Trainer jobs near you

Regional Front Office Trainer

PDS Health

Orange, CA • On-site

$68K - $92K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Description
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
Overview
The Front Office Trainer will be responsible for Training and On-Boarding the front office staff for the assigned Region. This may include Receptionists, File Clerks, Specialty Benefits Coordinators, Operations Manager Trainees and Benefits Coordinators. The Front Office Trainer will develop team members through effective leadership, coaching, and mentoring of the Front Office Staff for the region. The Front Office Trainer will develop a culture where the Front Office Staff are fully integrated at the office level creating a cohesive office environment between the Front and Back Office Teams. The position includes daily travel to assigned offices in the region.
Responsibilities
  • Conducts regional training to ensure Front Office positions are in compliance with state and federal mandatory regulations, following PDS best practices, and delivering the PPE
  • Host training programs to implement best practices for front office staff for the region
  • Provide feedback regarding specific tactics that change outcomes (including, but not limited to, those of a financial nature, or those that are patient-focused) so the rest of the organization can benefit
  • Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, Dental Board, HIPAA, ADA, FEHA, DOL, HR policies and practices)
  • Maintains an appropriate professional appearance and demeanor in accordance with Company policies

Qualifications
  • At least 3-5 years of related training experience
  • Operational Management knowledge of Front Office best practices
  • Experience in training staff
  • Bachelor's Degree preferred

Benefits
  • Medical, dental and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • Child care assistance
  • 401K
  • Paid time to volunteer in your local community

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Salary Information
$68,700.00-$92,700.00 / Annually

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