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Assistant Front Office Trainer Jobs (NOW HIRING)

PDS Health

Regional Front Office Trainer

Orange, CA · On-site

$68K - $92K/yr

Overview The Front Office Trainer will be responsible for Training and On-Boarding the front office staff for the assigned Region. This may include Receptionists, File Clerks, Specialty Benefits ...

PDS Health

Regional Front Office Trainer

Orange, CA · On-site

$68K/yr

The Front Office Trainer will be responsible for Training and On-Boarding the front office staff for the assigned Region. This may include Receptionists, File Clerks, Specialty Benefits Coordinators ...

CASCADA PDX

Assistant Front Office Manager

Portland, OR · On-site

Leadership and Management: * Assist in supervising and coordinating the front office team, including training, scheduling, and performance support. * Contribute to fostering a positive, collaborative ...

The Driskill

Assistant Front Office Manager

Austin, TX · On-site

Responsibilities may include but are not limited to: scheduling, training/development, payroll ... The Assistant Front Office Manager will promote an atmosphere that ensures guest and colleague ...

PCH

Assistant Front Office Manager

Mobile, AL · On-site

Assistant Front Office Manager Battle House Renaissance Mobile Hotel & Spa; Mobile, AL Historic ... Support recruiting, onboarding, training, and performance management efforts to build a high ...

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Assistant Front Office Trainer information

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$56.2K

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How much do assistant front office trainer jobs pay per year?

As of Jul 14, 2026, the average yearly pay for assistant front office trainer in the United States is $56,232.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,000.00 and $65,000.00 per year, depending on experience, location, and employer.

Can I be a receptionist with no experience?

While some receptionist positions may accept candidates without prior experience, most roles require basic skills in communication, organization, and customer service. Training is often provided on the job, but having relevant skills or certifications can improve your chances of being hired.

What are the key skills and qualifications needed to thrive as an Assistant Front Office Trainer, and why are they important?

To thrive as an Assistant Front Office Trainer, you need a solid background in front office operations, customer service, and training methods, often supported by experience in hospitality or hotel management. Familiarity with property management systems (PMS), reservation software, and standard office applications is typically required. Excellent interpersonal skills, patience, and the ability to communicate complex procedures clearly help someone stand out in this role. These skills ensure that new and existing staff are effectively trained, leading to smooth front office operations and enhanced guest satisfaction.

What are Assistant Front Office Trainers?

Assistant Front Office Trainers are professionals who support the training and development of front office staff in hospitality or corporate environments. They help design and deliver training sessions, ensure new hires understand company procedures, and assist with ongoing staff development. Their role is crucial for maintaining high standards of guest service, smooth front desk operations, and consistent adherence to organizational policies.

What is a front desk assistant called?

A front desk assistant is commonly called a receptionist or front office associate. They handle guest check-ins, answer inquiries, and perform administrative tasks using tools like phone systems and scheduling software. Strong communication and organizational skills are essential for this role.

What is the role of a front office trainer?

A front office trainer is responsible for instructing staff on customer service, check-in and check-out procedures, and hotel or facility policies. They develop training programs, assess employee performance, and ensure staff are knowledgeable about operational standards and tools like property management systems.

What are some common challenges faced by an Assistant Front Office Trainer, and how can they be successfully managed?

Assistant Front Office Trainers often encounter challenges such as varying skill levels among team members, adapting training methods to suit different learning styles, and keeping up with frequent procedural updates. Successful trainers address these challenges by providing personalized coaching, using a mix of visual, hands-on, and interactive training techniques, and maintaining clear communication with management to stay informed of policy changes. Building strong rapport with team members and encouraging feedback also helps create a positive learning environment and ensures continuous improvement.

What is afom in a hotel?

In a hotel context, AFOM stands for Accommodation Front Office Management, which involves overseeing guest services, reservations, check-in and check-out processes, and front desk operations. An Assistant Front Office Trainer may be responsible for training staff on these procedures and customer service standards to ensure smooth front desk operations.

What is the difference between Assistant Front Office Trainer vs Front Office Supervisor?

AspectAssistant Front Office TrainerFront Office Supervisor
Primary RoleTraining and developing front office staffOverseeing daily front office operations
Required CredentialsHospitality or hotel management certification, training experienceHospitality experience, leadership skills
Work EnvironmentTraining sessions, workshops, hotel front deskHotel lobby, front desk, guest service areas
Employer UsageHotels, resorts, hospitality training centersHotels, resorts, hospitality establishments

The Assistant Front Office Trainer primarily focuses on training and developing staff, while the Front Office Supervisor manages daily operations. Both roles require hospitality experience, but the trainer emphasizes education, whereas the supervisor emphasizes operational oversight.

What cities are hiring for Assistant Front Office Trainer jobs? Cities with the most Assistant Front Office Trainer job openings:
What are the most commonly searched types of Front Office Trainer jobs? The most popular types of Front Office Trainer jobs are:
What states have the most Assistant Front Office Trainer jobs? States with the most job openings for Assistant Front Office Trainer jobs include:
Assistant Front Office Trainer jobs near you

Regional Front Office Trainer

PDS Health

Orange, CA • On-site

$68K - $92K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 17 days ago

Job description

Description
Now is the time to join PDS Health. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valuable experience, apply today!
Overview
The Front Office Trainer will be responsible for Training and On-Boarding the front office staff for the assigned Region. This may include Receptionists, File Clerks, Specialty Benefits Coordinators, Operations Manager Trainees and Benefits Coordinators. The Front Office Trainer will develop team members through effective leadership, coaching, and mentoring of the Front Office Staff for the region. The Front Office Trainer will develop a culture where the Front Office Staff are fully integrated at the office level creating a cohesive office environment between the Front and Back Office Teams. The position includes daily travel to assigned offices in the region.
Responsibilities
  • Conducts regional training to ensure Front Office positions are in compliance with state and federal mandatory regulations, following PDS best practices, and delivering the PPE
  • Host training programs to implement best practices for front office staff for the region
  • Provide feedback regarding specific tactics that change outcomes (including, but not limited to, those of a financial nature, or those that are patient-focused) so the rest of the organization can benefit
  • Maintain strict compliance with State, Federal and other regulations (e.g., OSHA, WC, Dental Board, HIPAA, ADA, FEHA, DOL, HR policies and practices)
  • Maintains an appropriate professional appearance and demeanor in accordance with Company policies

Qualifications
  • At least 3-5 years of related training experience
  • Operational Management knowledge of Front Office best practices
  • Experience in training staff
  • Bachelor's Degree preferred

Benefits
  • Medical, dental and vision insurance
  • Paid time off
  • Tuition Reimbursement
  • Child care assistance
  • 401K
  • Paid time to volunteer in your local community

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.
Salary Information
$68,700.00-$92,700.00 / Annually

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