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Assistant Front Office Trainer Jobs in Raleigh, NC

Reboot Staff

Front Office Assistant

Raleigh, NC · On-site

$51K - $55K/yr

Front Office Assistant At Reboot Staff, we specialize in empowering businesses by providing top-tier staffing solutions and operational support. With a focus on professionalism, innovation, and ...

Alphabe Insight Inc

Front Office Assistant

Raleigh, NC · On-site

$51K - $55K/yr

We are currently seeking a highly organized and detail-oriented Front Office Assistant to be the face of our Raleigh office. The ideal candidate will provide administrative support, greet and assist ...

Alphabe Insight Inc

Front Office Assistant

Raleigh, NC · On-site

$51K - $55K/yr

We are currently seeking a highly organized and detail-oriented Front Office Assistant to be the face of our Raleigh office. The ideal candidate will provide administrative support, greet and assist ...

CMC Hotels

Front Office Supervisor - PIC

Raleigh, NC

Supervise daily Front Office operations and ensure associates follow established CMC Hotels and brand standards. * Assist with training, coaching, and developing Front Desk associates to promote ...

New

CMC Hotels

Front Office Supervisor - PIC

Raleigh, NC

Supervise daily Front Office operations and ensure associates follow established CMC Hotels and brand standards. * Assist with training, coaching, and developing Front Desk associates to promote ...

New

CMC Hotels

Front Office Supervisor - PIC

Raleigh, NC

Supervise daily Front Office operations and ensure associates follow established CMC Hotels and brand standards. * Assist with training, coaching, and developing Front Desk associates to promote ...

New

CMC Hotels

Front Office Supervisor - PIC

Cary, NC

Supervise daily Front Office operations and ensure associates follow established CMC Hotels and brand standards. * Assist with training, coaching, and developing Front Desk associates to promote ...

New

CMC Hotels

Front Office Supervisor - PIC

Raleigh, NC

Supervise daily Front Office operations and ensure associates follow established CMC Hotels and brand standards. * Assist with training, coaching, and developing Front Desk associates to promote ...

New

CMC Hotels

Front Office Supervisor - PIC

Raleigh, NC

Supervise daily Front Office operations and ensure associates follow established CMC Hotels and brand standards. * Assist with training, coaching, and developing Front Desk associates to promote ...

New

CMC Hotels

Front Office Supervisor - PIC

Raleigh, NC

Supervise daily Front Office operations and ensure associates follow established CMC Hotels and brand standards. * Assist with training, coaching, and developing Front Desk associates to promote ...

New

AccorHotel

Front Office Manager

Durham, NC

The Front Office Manager should be skilled at creating a culture of care, concern, and ... Education/ Formal Training * High School diploma or equivalent. Experience * Minimum of 5 years of ...

AccorHotel

Front Office Manager

Durham, NC · On-site

The Front Office Manager should be skilled at creating a culture of care, concern, and ... Education/ Formal Training * High School diploma or equivalent. Experience * Minimum of 5 years of ...

21c Museum Hotels

Front Office Manager

Durham, NC · On-site

The Front Office Manager should be skilled at creating a culture of care, concern, and ... Education/ Formal Training High School diploma or equivalent. Experience Minimum of 5 years of ...

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All JobsFront Office Trainer JobsAssistant Front Office Trainer JobsAssistant Front Office Trainer Jobs in Raleigh, NC

Assistant Front Office Trainer information

See Raleigh, NC salary details

$23.3K

$54.7K

$74.8K

How much do assistant front office trainer jobs pay per year?

As of Aug 29, 2026, the average yearly pay for assistant front office trainer in Raleigh, NC is $54,662.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,700.00 and $63,200.00 per year, depending on experience, location, and employer.

What is an assistant front office trainer?

Assistant Front Office Trainers are professionals who support the training and development of front office staff in hospitality or corporate environments. They help design and deliver training sessions, ensure new hires understand company procedures, and assist with ongoing staff development. Their role is crucial for maintaining high standards of guest service, smooth front desk operations, and consistent adherence to organizational policies.

What are the key skills and qualifications needed to thrive as an assistant front office trainer, and why are they important?

To thrive as an Assistant Front Office Trainer, you need a solid background in front office operations, customer service, and training methods, often supported by experience in hospitality or hotel management. Familiarity with property management systems (PMS), reservation software, and standard office applications is typically required. Excellent interpersonal skills, patience, and the ability to communicate complex procedures clearly help someone stand out in this role. These skills ensure that new and existing staff are effectively trained, leading to smooth front office operations and enhanced guest satisfaction.

What are some common challenges faced by an assistant front office trainer, and how can they be successfully managed?

Assistant Front Office Trainers often encounter challenges such as varying skill levels among team members, adapting training methods to suit different learning styles, and keeping up with frequent procedural updates. Successful trainers address these challenges by providing personalized coaching, using a mix of visual, hands-on, and interactive training techniques, and maintaining clear communication with management to stay informed of policy changes. Building strong rapport with team members and encouraging feedback also helps create a positive learning environment and ensures continuous improvement.

What is the difference between Assistant Front Office Trainer vs Front Office Supervisor?

AspectAssistant Front Office TrainerFront Office Supervisor
Primary RoleTraining and developing front office staffOverseeing daily front office operations
Required CredentialsHospitality or hotel management certification, training experienceHospitality experience, leadership skills
Work EnvironmentTraining sessions, workshops, hotel front deskHotel lobby, front desk, guest service areas
Employer UsageHotels, resorts, hospitality training centersHotels, resorts, hospitality establishments

The Assistant Front Office Trainer primarily focuses on training and developing staff, while the Front Office Supervisor manages daily operations. Both roles require hospitality experience, but the trainer emphasizes education, whereas the supervisor emphasizes operational oversight.

What cities near Raleigh, NC are hiring for Assistant Front Office Trainer jobs?

Cities near Raleigh, NC with the most Assistant Front Office Trainer job openings:

Assistant Front Office Trainer jobs near you

Assistant Front Office Manager

HM Alpha Hotels & Resorts

Durham, NC

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 14 days ago

Job description

The Assistant Front Office Manager plays a key leadership role in ensuring the delivery of exceptional guest service and operational excellence across the front office, reservations, guest registration, bell services, telephone operations, and guest accounting. This position supports overall hotel profitability and guest satisfaction by maintaining high operational standards, optimizing staffing, and fostering a culture of service excellence.

HOW YOU?LL SHAPE THE EXPERIENCE & FUTURE

  • Lead and supervise the Front Desk and related guest service departments, including hiring, training, evaluating, and developing team members.
  • Manage departmental scheduling and payroll in alignment with labor standards and forecasted occupancy.
  • Ensure adherence to guest service quality standards and actively resolve guest concerns to maintain strong satisfaction scores.
  • Drive profitability by aligning financial and operational strategies with hotel objectives and participating in annual budgeting processes.
  • Oversee reservations and room management to maximize occupancy and average daily rate through effective selling techniques.
  • Maintain and enforce procedures for credit control, financial transaction handling, and guest security.
  • Support cross-departmental collaboration to enhance guest experience and overall hotel performance.
  • Other duties as assigned.

KEY STRENGTHS FOR SUCCESS

  • Strong leadership and team development capabilities.
  • Excellent problem-solving and decision-making skills in a fast-paced environment.
  • Deep understanding of front office operations, systems, and financial processes.
  • Commitment to guest satisfaction and continuous improvement.
  • Effective communication, organization, and time-management abilities.

PROFESSIONAL EXPERIENCE

  • Minimum 2 years of experience in front desk operations, including at least 1 year of night audit or supervisory experience.
  • Proven track record in leading guest service teams and managing departmental performance metrics.
  • Experience in budgeting, forecasting, and labor management preferred.

ACADEMIC BACKGROUND

  • Bachelor?s degree in Management, Hotel Administration, Business, or a related field.
  • Equivalent combinations of education and relevant experience will be considered.

Benefits

  • Medical, dental, and vision (HSA available)
  • Company-paid disability & life insurance
  • Employee Assistance Program
  • Supplemental benefits
  • 401(k) with match
  • Employee discounts
  • Paid vacation & sick time

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