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Front Office Manager Jobs in Renton, WA (NOW HIRING)

Archer

Front Office Supervisor

Bellevue, WA · On-site

$23 - $28/hr

This person assists management in hiring, training, scheduling, evaluating, counseling ... This person assists in managing the Front Office operations to achieve customer satisfaction ...

Lodgeworks

Front Office Supervisor

Bellevue, WA

$23 - $28/hr

This person assists management in hiring, training, scheduling, evaluating, counseling ... This person assists in managing the Front Office operations to achieve customer satisfaction ...

Hyatt House

Front Office Supervisor

Bellevue, WA · On-site

$23 - $28/hr

This person assists management in hiring, training, scheduling, evaluating, counseling ... This person assists in managing the Front Office operations to achieve customer satisfaction ...

Hyatt House

FRONT OFFICE SUPERVISOR

Bellevue, WA · On-site

$23 - $28/hr

This person assists in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures that will help the hotel ...

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All JobsFront Office Manager JobsFront Office Manager Jobs in Renton, WA

Front Office Manager information

See Renton, WA salary details

$13

$26

$41

How much do front office manager jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for front office manager in Renton, WA is $26.70, according to ZipRecruiter salary data. Most workers in this role earn between $20.53 and $31.11 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Office Manager, and why are they important?

To thrive as a Front Office Manager, you need expertise in customer service, organizational management, and a background in hospitality, often supported by a relevant degree or diploma. Familiarity with property management systems (PMS), reservation software, and proficiency in office applications are typically required. Exceptional interpersonal skills, leadership, and problem-solving abilities help you stand out in this role. These skills are essential to ensure smooth front desk operations, enhance guest satisfaction, and lead a cohesive team in hospitality environments.

What is the highest paid office manager?

The highest paid office managers typically work in large corporations or executive environments, with salaries reaching over $100,000 annually. Factors influencing pay include experience, industry, location, and additional responsibilities such as overseeing multiple departments or managing large teams.

What are the responsibilities of a Front Office Manager?

A Front Office Manager is responsible for overseeing the daily operations of a hotel's front desk and reception area. Their duties include managing front desk staff, handling guest check-ins and check-outs, resolving customer complaints, and ensuring a smooth and welcoming experience for guests. They also coordinate with other departments, manage reservations, and may be involved in training staff and maintaining hotel policies. Effective communication, organizational skills, and a customer-focused attitude are essential for this role.

What is the difference between Front Office Manager vs Reception Supervisor?

AspectFront Office ManagerReception Supervisor
CredentialsHospitality management experience, often a degree or certificationCustomer service experience, sometimes hospitality-related training
Work EnvironmentOversees entire front desk operations, manages staffSupervises front desk staff, handles guest issues
Employer & IndustryHotels, resorts, hospitality industryHotels, hospitality industry
Common Search/ComparisonYesYes

The Front Office Manager typically oversees all front desk operations, manages staff, and ensures guest satisfaction. The Reception Supervisor focuses on supervising reception staff and handling guest inquiries. While both roles require customer service skills and hospitality knowledge, the Front Office Manager has broader responsibilities and often more experience or credentials.

What Is a Front Office Manager?

As a front office manager, you are responsible for overseeing the daily operations of the front office of a company or organization, and ensuring that staff perform their duties in an appropriate manner. You typically have supervisory responsibilities over other employees working in the front office. Other specific duties vary from office to office depending on the needs of the business. Additional duties could include accounting, hospitality, records management, important document creation and customer service functions.

How much is the salary of a front office manager?

The salary of a front office manager typically ranges from $40,000 to $70,000 per year, depending on experience, location, and the size of the establishment. In larger hotels or resorts, salaries can be higher, and additional benefits may be included.

How does a Front Office Manager typically collaborate with other hotel departments to ensure smooth guest experiences?

Front Office Managers work closely with housekeeping, maintenance, and food & beverage teams to coordinate guest services and resolve issues quickly. They communicate guest preferences, special requests, and feedback to ensure all departments are aligned on delivering exceptional service. Regular meetings and daily briefings are common, allowing managers to anticipate busy periods, address challenges, and foster a team-oriented environment. This cross-departmental collaboration is essential for handling high occupancy, special events, and ensuring guest satisfaction.

Which two skills must a front office manager possess?

A front office manager must possess strong communication skills to interact effectively with guests and staff, and excellent organizational skills to manage reservations, schedules, and administrative tasks efficiently. These skills are essential for maintaining smooth front desk operations and ensuring guest satisfaction.

What does a front office manager do?

A front office manager oversees the reception area of a hotel or organization, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They also coordinate reservations, manage administrative tasks, and ensure smooth daily operations, often using property management systems. Strong leadership, communication skills, and experience in hospitality or customer service are essential for this role.
More about Front Office Manager jobs
What are the most commonly searched types of Front Office jobs in Renton, WA? The most popular types of Front Office jobs in Renton, WA are:
What are popular job titles related to Front Office Manager jobs in Renton, WA? For Front Office Manager jobs in Renton, WA, the most frequently searched job titles are:
What job categories do people searching Front Office Manager jobs in Renton, WA look for? The top searched job categories for Front Office Manager jobs in Renton, WA are:
What cities near Renton, WA are hiring for Front Office Manager jobs? Cities near Renton, WA with the most Front Office Manager job openings:
Front Office Manager jobs near you
Infographic showing various Front Office Manager job openings in Renton, WA as of June 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 89% Physical, 4% Hybrid, and 7% Remote job distribution, with an average salary of $55,540 per year, or $26.7 per hour.
Front Office Manager | Heathman Hotel Kirkland

Front Office Manager | Heathman Hotel Kirkland

chi

Kirkland, WA • On-site

$85K - $92K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

Job description

Front Office Manager | Heathman Hotel Kirkland

Let’s start off with the most important part-what’s in it for you:
The Perks 
*Eligibility of perks is dependent upon job status

  • Salary Range: $85,000 to $92,000 DOE
  • Cellphone Allowance
  • Incentive Eligible
  • Complimentary Parking On-SIte
  • Get Paid Daily (Make any day payday)
  • Paid Time off & Holiday Pay (Because Balance Matters)
  • Benefits - Medical, Dental, Vision, Disability, 401K
  • HSA/FSA Plans -with employer contribution
  • Values Based Culture (#OMGLIFE)
  • Culture Add (Creating Space for Fresh Perspectives)
  • Referral Bonus (Get Paid to Recruit)
  • Discounted Lodging, Dining, Spa, Golf, and Retail (Yes, Discounted Travel!)
  • Employee Assistance Program
  • “Columbia Cares” Volunteer Opportunities
  • Committee Participation Opportunities (Fun, Philanthropic, Diversity/Equity/Inclusion)
  • Task Force Work Opportunities (Grow your career in idyllic locations across the globe)
  • Online Learning Platform to Help You Grow!
  • Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)

Our Commitment to you:

“People never forget how you made them feel.” Maya Angelou’s famous statement serves as a rallying cry throughout Columbia Hospitality and fuels our collective drive - and success.

Our people are our purpose, and our brand is our people. We seek extraordinary individuals who drive our brand promise of Creating Exceptional Experiences. We are a people-first organization, ignited from the inside to succeed on the outside. We are a tight-knit, inclusive, values-driven team and we trust one another to have each other’s backs. We show up every day with open hearts, an inclusive mindset, and a genuine respect for those around us. We have fun, grow together, and strive to leave a positive lasting impression on everyone we meet.


What Success Looks Like:
Your Impact

  • Supervising procedural aspects of the hotel’s front office (Including Front Desk, Valet, PBX, and Reservations if applicable), maintaining a presence during peak traffic periods.
  • Ensuring guest and employee needs and concerns are responded to in a timely, professional and friendly manner with a focus on service recovery when applicable.
  • Performing front desk agent duties as necessary, such as registration, check out and processing room reservations for guests.
  • Ensuring proper execution of VIP requirements, including room requests, amenity placement, welcome letters, gifts, etc.
  • Ensuring that all safety and security policies and procedures are followed.
  • Assisting with the training, coaching and development of team members.
  • Assisting with interviewing team members.
  • Maintaining an up to date working knowledge of all property amenities as well as any special events.
  • Preparing daily reports and distributing as directed.
  • Understanding of all front office standards and assisting in solving deficiencies.
  • Supplying guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.
  • Completing designated cashier and closing reports in the computer system.
  • Following all company policies and procedures; reporting accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional.
  • Maintaining confidentiality of proprietary information; protecting company assets.
  • Welcoming and acknowledging all guests according to company standards.
  • Developing and maintaining positive working relationships with others; support team to reach common goals.
  • Performing other reasonable job duties as requested by Supervisors.

What You Bring

  • At least 1-year front desk supervisory or lead experience required
  • Strong written and verbal communication skills required
  • Previous customer service or guest relations experience required
  • The ability to read, write, and speak English fluently is required to analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • The ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public.
  • The ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • The ability to apply concepts of basic algebra and geometry and special orientation.
  • The ability to solve practical problems when only limited standardization exists.
  • The ability to interpret written and oral instructions.
  • Must possess basic negotiation skills and strong customer relations skills.
  • Strong computer skills: Full knowledge of Microsoft Office with an emphasis on Outlook, Excel and Word.

Don’t meet every single requirement? At Columbia Hospitality we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other roles.   

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