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Front Desk Jobs in Normal, IL (NOW HIRING)

Horizon Point Marketing

Receptionist

Bloomington, IL

$15 - $19.75/hr

Plymouth Physical Therapy Specialists is looking for a professional, friendly and organized front desk receptionist to join our growing team at Plymouth Physical Therapy Specialists. Our ideal ...

Uftring Automall

Part Time Receptionist

East Peoria, IL

$17 - $18/hr

The Part-Time Receptionist's primary role is to provide excellent customer service, acting as the first point of contact for customers, answering phones, and managing the front desk. PAY IS BASED ON ...

Learntastic

Retail / Spa Sales Associate

West, IL · On-site

$15 - $17/hr

Maintain cleanliness and organization of the lobby and front desk area. * Support the team in opening/closing procedures and other administrative tasks. * Accurately process transactions and manage ...

Massage Envy

Licensed Massage Therapist

Normal, IL · On-site

$60K - $75K/yr

Front desk teams dedicated to scheduling appointments and upkeeping treatment rooms. If you're ready to join a growing community with experienced professionals who share your same passion, we can't ...

Massage Envy

Licensed Massage Therapist

Normal, IL

$60K - $75K/yr

Front desk teams dedicated to scheduling appointments and upkeeping treatment rooms. If you're ready to join a growing community with experienced professionals who share your same passion, we can't ...

Interstate Batteries

Office Associate

Bloomington, IL

$16.25 - $21.75/hr

The Office Associate effectively operates the front desk position for the distributorship, including phones, paperwork, and general accounting. This role performs all administrative duties supporting ...

Red Lobster

Host

Bloomington, IL · On-site

$15 - $25/hr

Job Overview (Spanish) Por que quieres trabajar aqui: * Ofrecemos pago semanal y salarios competitivos * Horarios flexibles * Opciones de seguro medico, dental y de vision empezando en menos de $10 ...

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All JobsFront Desk JobsFront Desk Jobs in Normal, IL

Front Desk information

See Normal, IL salary details

$7

$14

$19

How much do front desk jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for front desk in Normal, IL is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.92 per hour, depending on experience, location, and employer.

What jobs pay $400 an hour?

Jobs that pay $400 an hour are typically highly specialized or senior-level roles such as experienced surgeons, specialized consultants, or top-tier legal or financial advisors. These positions often require advanced skills, extensive experience, and professional certifications, and they may involve consulting, freelancing, or private practice environments.

What job makes $10,000 a month without a degree?

High-paying jobs that can reach $10,000 a month without a degree often include roles such as sales managers, real estate brokers, or skilled trades like electricians and plumbers, especially with experience and certifications. These positions typically require strong skills, industry knowledge, and sometimes licensing, but not necessarily a college degree.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

What is the job of a front desk?

A front desk job involves greeting visitors, answering phone calls, managing appointments, and providing information or assistance. It requires good communication skills, organization, and often the use of computer software to handle scheduling and record-keeping.

How much do receptionists make?

Receptionists in California typically earn an average hourly wage of around $16 to $20, which translates to approximately $33,000 to $41,600 annually for full-time work. Salaries can vary based on experience, industry, and location within the state, and some positions may require proficiency with office software and strong communication skills.

What are front desk jobs?

Front desk jobs typically involve being the first point of contact for visitors, clients, or customers at a business, hotel, medical office, or other organization. Responsibilities often include greeting guests, answering phones, handling inquiries, scheduling appointments, and managing basic administrative tasks. Strong communication, organization, and customer service skills are essential for success in this role. Front desk staff play a key role in creating a positive first impression and ensuring smooth daily operations.

What Is a Front Desk Job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a Front Desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by Front Desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.
More about Front Desk jobs
What are the most commonly searched types of Front Desk jobs in Normal, IL? The most popular types of Front Desk jobs in Normal, IL are:
What cities near Normal, IL are hiring for Front Desk jobs? Cities near Normal, IL with the most Front Desk job openings:
Front Desk jobs near you
Infographic showing various Front Desk job openings in Normal, IL as of June 2026, with employment types broken down into 63% Full Time, and 37% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,998 per year, or $14.9 per hour.
Guest Service Representative

Guest Service Representative

HOSPITALITY SPECIALISTS INC

Bloomington, IL • On-site

$12 - $14/hr

Other

Posted 7 days ago

Job description

Job Summary: To ensure a high level of guest satisfaction by attending to the needs of the guests in an efficient and courteous way during check-in, check-out and throughout their stay.

Responsibilities:

  • Be flexible in regard to work schedule.
  • Report to work on time, in proper and clean uniform, including name tag.
  • Handle all duties according to hotel policies, procedures, internal rules and standards.
  • Conform to cash handling procedures at all times.
  • Be knowledgeable about daily hotel operations, be up-to-date with all changes, new procedures and events.
  • Have knowledge about room rates, packages, discounts and promotions and know how to handle each.
  • Have knowledge about guest rooms, locations, amenities, features and all other services offered by the hotel.
  • Be aware of current guest service scores, and be able to understand guest comments and needs. Be an active participant in achieving the GSS goals of the hotel.
  • Be able to operate hotel reservations software competently and efficiently.
  • Perform guest registration and room assignment and accommodate special requests of all guests.
  • Be knowledgeable about brand specific reward programs and other frequent traveler programs.
  • Answer the phones according to the standards of proper etiquette and as quickly as possible (no more than three rings).
  • Know policies and procedures of safe deposit boxes.
  • Ensure the cleanliness of the front desk and back office area at all times. Keep computer equipment clean at all times.
  • Utilize spare time for cleaning ie: lobby, entrances, public restrooms and any other areas included on the cleaning checklist.
  • Assist all guests in problems and questions as required. Ensure that all guest problems are resolved by using your brand specific problem resolution guidelines.
  • Assist fellow associates in their jobs when able to improve daily operations of the hotel.
  • Have knowledge about all emergency procedures and know how to act on them.
  • Have knowledge about the city, the local area and attractions to provide the guests with all requested information.
  • When leaving the front desk area, it is mandatory for the cashier to lock his/her bank so the cash is secured.
  • Report any unusual occurrences or requests to the manager.
  • Greet all guests immediately and offer assistance before the guest needs to ask. Focus your total attention on the guest.
  • Use the AM, PM and night audit daily checklist to ensure smooth daily operations.
  • Perform other duties as assigned.
  • Must have a valid drivers license, Proof of insurance and pass as approved driver.

PHYSICAL REQUIREMENTS:

Sitting rarely

Walking frequent

Climbing stairs occasionally

Standing constantly

Crouching/bending/stooping occasionally

Reaching occasionally

Grasping frequently

Pushing/pulling occasionally

Near vision constantly

Far vision frequently

Hearing constantly

Talking constantly

Smell constantly

Taste constantly

Lifting/carrying up to 50+lbs.

NOTICE

The hotel business operates seven days a week, 24 hours a day. Due to this, it may be necessary to move associates from their accustomed shifts to conform to the demands of the hotel and our guests. In addition, this is the hospitality business and a hospitality service atmosphere must be projected at all times.

Upon employment, all employees are required to fully comply with all rules and regulations for the safe and efficient operation of hotel facilities. Employees who violate hotel rules and regulations will be subjected to disciplinary action, up to and including termination of employment.

I have read and understand my job description as stated above.

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