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Front Desk Jobs in Decatur, IL (NOW HIRING)

Marriott

Marriott Careers in Maroa, IL

Maroa, IL · On-site

Marriott is hiring for various positions including front desk agents, housekeepers, and food and beverage staff. Competitive wages with comprehensive benefits and employee discounts. Opportunities ...

Marriott

Marriott Careers in Argenta, IL

Argenta, IL · On-site

$13 - $16.50/hr

Marriott is hiring for various positions including front desk agents, housekeepers, and food and beverage staff. Competitive wages with comprehensive benefits and employee discounts. Opportunities ...

Tharaldson Hospitality

Guest Service Agent

Forsyth, IL

$13.75 - $17.25/hr

Guest Service Agent/Front Desk Agent Do you have a genuine warmth and helpful nature? Do you understand the importance of a great first impression? Do you enjoy making others smile? We are hiring for ...

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$7

$14

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How much do front desk jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for front desk in Decatur, IL is $14.79, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.78 per hour, depending on experience, location, and employer.

What Is a Front Desk Job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a Front Desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by Front Desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.

What are front desk jobs?

Front desk jobs typically involve being the first point of contact for visitors, clients, or customers at a business, hotel, medical office, or other organization. Responsibilities often include greeting guests, answering phones, handling inquiries, scheduling appointments, and managing basic administrative tasks. Strong communication, organization, and customer service skills are essential for success in this role. Front desk staff play a key role in creating a positive first impression and ensuring smooth daily operations.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

More about Front Desk jobs
What are the most commonly searched types of Front Desk jobs in Decatur, IL? The most popular types of Front Desk jobs in Decatur, IL are:
What job categories do people searching Front Desk jobs in Decatur, IL look for? The top searched job categories for Front Desk jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Front Desk jobs? Cities near Decatur, IL with the most Front Desk job openings:
Front Desk jobs near you
Infographic showing various Front Desk job openings in Decatur, IL as of May 2026, with employment types broken down into 46% Full Time, and 54% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,754 per year, or $14.8 per hour.

Front Desk Coordinator

Recovery Consultants of Atlanta

Decatur, IL • On-site

$15.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Front Desk Coordinator

Join Recovery Consultants of Atlanta as a Full Time Front Desk Coordinator and immerse yourself in a mission-driven environment dedicated to making a real difference in the community. Located in Decatur, Georgia, this onsite role offers the chance to be the face of our organization, engaging directly with clients and supporting their journey to recovery. As a Front Desk Coordinator, you will play a pivotal role in fostering a welcoming and empathetic atmosphere at the Front Desk of our Health Center for our patients in the community. Bring your innovative ideas to a professional work culture that prioritizes client care, allowing you to contribute meaningfully to our mission.

As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Holidays and Paid Time Off. This position is a growing opportunity for anyone who is passionate about social services and eager to work in a collaborative environment focused on integrity and making a positive impact.

Recovery Consultants of Atlanta: What drives us

Recovery Consultants of Atlanta is a private non-profit, 501(c)(3) organization founded in 1999 by a group of concerned, committed, and spiritually centered members of the Metro-Atlanta's 12-Step and faith-based addiction recovery communities. Over the years, the organization has grown and expanded its services for both clients and patients by offering an array of comprehensive Primary Care Services through its Community Health Center which enhances and supplements all services being provided at RCA. Our mission is to inspire hope, and contribute to health and well-being, by providing the best care to every patient through integrated clinical practice, education, and application of best practices.

Make a difference as a Front Desk Coordinator

The Full Time Front Desk Coordinator at Recovery Consultants of Atlanta will serve as the vital first point of contact for patients, families, visitors, and partners, employing trauma-informed and culturally responsive practices to foster an empathetic atmosphere. This role is central to facilitating timely access to care by efficiently managing patient flow and minimizing wait times, while ensuring that patients fully understand the intake processes and scheduling expectations. Daily responsibilities include scheduling and confirming appointments, verifying insurance eligibility, and maintaining accurate documentation to support compliance with CARF and CCBHC Core Standards. This position also involves operational coordination tasks, such as managing the front desk environment, maintaining compliance with HIPAA standards, and supporting billing staff in resolving discrepancies.

The Front Desk Coordinator will play a key role in creating a welcoming atmosphere aligned with RCA's mission while contributing to an organized and efficient operational workflow.

What you need to be successful

To excel as a Full Time Front Desk Coordinator at Recovery Consultants of Atlanta, candidates must possess a high school diploma or equivalent, with an Associate's or Bachelor's degree preferred. A minimum of two years of healthcare administration or front desk experience is essential, along with a solid understanding of insurance verification, scheduling, and intake processes. Strong attention to detail and exceptional organizational skills are critical for maintaining an efficient front desk operation.

Candidates should demonstrate outstanding customer service abilities, as they will be the initial point of contact for clients. Professional management of confidential information is also required. Preferred qualifications include experience in behavioral health or community health settings, familiarity with CARF and CCBHC accreditation standards, and knowledge of trauma-informed care principles.

These skills will enable the Front Desk Coordinator to effectively support both clients and the broader mission of Recovery Consultants of Atlanta.

Connect with our team today!

If you feel that this job is what you're looking for, applying is easy. We look forward to hearing from you.

Apply