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Front Desk Jobs in Decatur, IL (NOW HIRING)

Decatur Park District

DISC Front Desk

Decatur, IL · On-site

$15/hr

Front Desk Department: DISC Reports to: DISC Front Desk Supervisor FLSA Status: Part-Time, Non-Exempt, $15/hour SUMMARY: ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answer phones, route calls, and take ...

Decatur Park District

DISC Front Desk

Decatur, IL

$15/hr

Front Desk Department: DISC Reports to: DISC Front Desk Supervisor FLSA Status: Part-Time, Non-Exempt, $15/hour SUMMARY: ESSENTIAL DUTIES AND RESPONSIBILITIES: * Answer phones, route calls, and take ...

Chick-fil-A

Front of House Team Member

Forsyth, IL · On-site

$15 - $17/hr

Competitive pay Front of House Team Member Responsibilities: * Smile * Create and Maintain Eye Contact * Speak Enthusiastically * Make Emotional Connections with Guests * Honor and encourage others ...

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

WellNow Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

Well Now Urgent Care

Receptionist

Lincoln, IL · On-site

$18/hr

Other front desk responsibilities as assigned * 0-25% Travel Requirements Minimum Education and Experience: * High School Diploma or equivalent required * Associates degree preferred * Ability to ...

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Front Desk information

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How much do front desk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for front desk in Decatur, IL is $14.79, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.78 per hour, depending on experience, location, and employer.

What is a front desk job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a front desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by front desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

Can I get a front desk job with no experience?

Front desk jobs often do not require prior experience, as employers typically look for good communication skills, a professional appearance, and basic computer knowledge. On-the-job training is common, and having a friendly attitude and organizational skills can help you qualify for entry-level positions. Certifications or familiarity with office software can be advantageous but are not always necessary.

Is being a front desk receptionist hard?

Being a front desk receptionist can be challenging due to the need to handle multiple tasks such as greeting visitors, managing phone calls, and maintaining organization in a fast-paced environment. Success in this role often depends on strong communication skills, organization, and the ability to stay calm under pressure.
More about Front Desk jobs

What are the most commonly searched types of Front Desk jobs in Decatur, IL?

The most popular types of Front Desk jobs in Decatur, IL are:

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For Front Desk jobs in Decatur, IL, the most frequently searched job titles are:

What job categories do people searching Front Desk jobs in Decatur, IL look for?

The top searched job categories for Front Desk jobs in Decatur, IL are:

What cities near Decatur, IL are hiring for Front Desk jobs?

Cities near Decatur, IL with the most Front Desk job openings:

Front Desk jobs near you
Infographic showing various Front Desk job openings in Decatur, IL as of August 2026, with employment types broken down into 40% Full Time, and 60% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,754 per year, or $14.8 per hour.

DISC Front Desk

Decatur Park District

Decatur, IL • On-site

$15/hr

Part-time

Posted 27 days ago

Job description

Position Type:
Decatur Indoor Sports Center/Front Desk
Date Posted:
7/31/2026
Location:
Decatur Indoor Sports Center
Job Title: Front Desk
Department: DISC
Reports to: DISC Front Desk Supervisor
FLSA Status: Part-Time, Non-Exempt, $15/hour
SUMMARY:
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Answer phones, route calls, and take messages for appropriate DISC personnel
  • Provide knowledge of the Decatur Indoor Sports Center and Decatur Park District activities to patrons and callers including giving directions to different facilities at times
  • Collecting and following procedures for Decatur Indoor Sports Center membership pass registrations and Decatur Park District activity registrations
  • Run cash register, prepare daily cash deposit, and verify cash drawer at beginning and end of shift
  • Check in patrons for activities, leagues, and membership visits
  • Collect money for any unpaid fees for activities and/or leagues
  • Update sign in sheets for activities and leagues
  • Photocopier, scanner, and fax machine operation
  • Cleaning of Front Desk area and office space
  • Filing of various registration forms as requested
  • Perform special projects and duties as assigned
  • Organizing files

SUPERVISORY RESPONSIBILITIES:
This job has no supervisory responsibilities
QUALIFICATIONS:
To perform this job successfully, candidates must be able to adapt to change and learn quickly, as well as be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have evening and weekend availability.
EDUCATION and/or EXPERIENCE:
Working knowledge of computers
Ability to count cash
LANGUAGE SKILLS:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees.
MATHEMATICAL SKILLS:
Ability to calculate figures and amounts to complete deposits and discounts, etc.
REASONING ABILITY:
Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
CERTIFICATES, LICENSES, REGISTRATIONS:
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.

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