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Front Desk Jobs in Decatur, IL (NOW HIRING)

Forsyth Residence Inn by Marriott

Houseperson

Forsyth, IL · On-site

$15 - $16/hr

Fulfill guest requests made to front desk staff, including but not limited to toiletries, linens, * Fill in for housekeeping shifts, as needed and cleans rooms in accordance to specific brand and ...

Storage Masters

Be Seen First

Self-Storage Manager--No Experience Needed

Decatur, IL · On-site

$44K - $49K/yr

... front desk, site management, and/or other customer-centered sales roles) Experience in a leadership or supervisory role is helpful, but not required Computer skills with basic applications (outlook ...

Crossing Healthcare

Call Center Technician

Decatur, IL · On-site

$15 - $20/hr

Performs general office/clerical duties at offsite practices as needed, including scheduling, registration, and other front desk duties. * Provides feedback and collaborates with colleagues and ...

Crossing Healthcare

Call Center Technician

Decatur, IL · On-site

$15 - $20/hr

Performs general office/clerical duties at offsite practices as needed, including scheduling, registration, and other front desk duties. * Provides feedback and collaborates with colleagues and ...

Crossing Healthcare

Call Center Technician

Decatur, IL · On-site

$15 - $20/hr

Performs general office/clerical duties at offsite practices as needed, including scheduling, registration, and other front desk duties. * Provides feedback and collaborates with colleagues and ...

AEG Vision

Optician

Mount Zion, IL

$17.25 - $22.25/hr

Collaborates with technicians, front desk associates, Managers, and Optometrist. * Sells miscellaneous products such as cleaners, contact lens supply, sunglasses, safety glasses, etc * Performs other ...

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Front Desk information

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$7

$14

$19

How much do front desk jobs pay per hour?

As of Jun 4, 2026, the average hourly pay for front desk in Decatur, IL is $14.79, according to ZipRecruiter salary data. Most workers in this role earn between $13.08 and $16.78 per hour, depending on experience, location, and employer.

What Is a Front Desk Job?

A Front Desk job involves completing administrative duties in a company’s front office. For example, the receptionist at a hotel front desk checks in room reservations, greets guests, checks email, and answers the phone. Front Desk jobs require frequent interaction with people, so strong customer service and interpersonal skills are necessary. Time management skills are also key since Front Desk jobs require multitasking. These jobs may also require the ability to use front office equipment, such as a computer, multi-line phone, and copy machine.

What are the key skills and qualifications needed to thrive as a Front Desk professional, and why are they important?

To thrive as a Front Desk professional, strong organizational skills, attention to detail, and a high school diploma or equivalent are generally required. Familiarity with reservation or scheduling software, phone systems, and office productivity tools like Microsoft Office is typically expected. Excellent communication, a friendly demeanor, and the ability to multitask under pressure are standout soft skills. These abilities are crucial for delivering efficient service, managing first impressions, and ensuring smooth daily operations in customer-facing environments.

What are some common challenges faced by Front Desk staff, and how can they be managed effectively?

Front Desk staff often encounter challenges such as managing multiple tasks simultaneously, handling difficult guests, and maintaining composure during busy periods. Effective time management, clear communication, and a calm, professional demeanor are essential skills for addressing these situations. Many Front Desk teams work closely together and with other departments, so fostering strong teamwork and staying organized can help minimize stress and ensure the smooth operation of daily front desk functions.

What are front desk jobs?

Front desk jobs typically involve being the first point of contact for visitors, clients, or customers at a business, hotel, medical office, or other organization. Responsibilities often include greeting guests, answering phones, handling inquiries, scheduling appointments, and managing basic administrative tasks. Strong communication, organization, and customer service skills are essential for success in this role. Front desk staff play a key role in creating a positive first impression and ensuring smooth daily operations.

What is the difference between Front Desk vs Receptionist?

AspectFront DeskReceptionist
CredentialsHigh school diploma; some roles may require customer service experienceHigh school diploma; customer service skills often preferred
Work EnvironmentHotels, offices, clinics, hospitalsHotels, offices, clinics, hospitals
Employer & Industry UsageUsed broadly across industries for front-line customer interactionCommonly used in hospitality, healthcare, corporate settings
Search & Comparison IntentPeople comparing front desk roles with similar customer service positionsPeople looking for entry-level front office roles

Both Front Desk and Receptionist roles involve greeting visitors, answering phones, and managing front office tasks. The terms are often used interchangeably, but 'Front Desk' typically refers to the overall position in various industries, while 'Receptionist' is more specific to roles focused on front office customer service. Both require similar skills and credentials, making them closely related in the job market.

More about Front Desk jobs
What are the most commonly searched types of Front Desk jobs in Decatur, IL? The most popular types of Front Desk jobs in Decatur, IL are:
What job categories do people searching Front Desk jobs in Decatur, IL look for? The top searched job categories for Front Desk jobs in Decatur, IL are:
What cities near Decatur, IL are hiring for Front Desk jobs? Cities near Decatur, IL with the most Front Desk job openings:
Front Desk jobs near you
Infographic showing various Front Desk job openings in Decatur, IL as of May 2026, with employment types broken down into 46% Full Time, and 54% Part Time. Highlights an 100% In-person job distribution, with an average salary of $30,754 per year, or $14.8 per hour.
Concierge PT (4pm til 8pm) every other weekend

Concierge PT (4pm til 8pm) every other weekend

Blake Management Group

Decatur, IL • On-site

$15 - $19.50/hr

Part-time

This job post has expired today. Applications are no longer accepted.

Job description

Concierge Position Available

QSL Management is a fast-growing senior living company with ample opportunities for advancement. Our mission is to provide seniors with luxurious and comfortable resort-style homes while promoting wellness, security, longevity, family, joy, and self-worth. We believe in fostering an environment in which our team members can grow and thrive, and we are looking for leaders who exemplify our core values of Excellence, Compassion, Respect, Leadership, Integrity, Safety, & Joy. We are looking for team members who want to serve others.

We offer a competitive wage and an excellent benefits package. Plus, we have a great work environment where you can make a difference in the lives of older adults. If this sounds like the opportunity that you have been looking for, please apply.

We are currently looking for a Concierge for Glenncrest at Decatur

Primary Responsibilities of the Concierge:

  • Offer high level hospitality to all residents, guests and employees, you are our first impression.
  • Fulfills front desk responsibilities to include answering the phone courteously with proper greetings and directs visitors appropriately, to ensure appropriate in/out procedures are followed
  • Ensures that lobby and front porch area is clean and free of trash
  • Assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs.
  • Assist with other general office tasks upon request.

Requirements:

  • Must have a caring heart, willing to serve others
  • High School Diploma/GED
  • Two years general office experience, including reception experience.
  • Experience working with the older adult population (preferred)
  • Professional and polished with proper grammar skills and pleasant voice tone.
  • Excellent interpersonal, organizational, time management and oral/written skills
  • Ability to work in team environment.
  • Must be attentive to details, able to multi-task, and work with multiple interruptions.
  • Basic knowledge with Microsoft Word (preferred).
  • Basic knowledge with Microsoft Excel (preferred).
  • Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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