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Front Desk Supervisor Jobs (NOW HIRING)

Wentworth By the Sea

Front Desk Supervisor

New Castle, NH · On-site

$17.25 - $22.50/hr

The Front Desk Supervisor is responsible for making lasting first impressions, by welcoming our guests and setting the tone for their stay. Undertaking various procedural and administrative duties ...

Crestview Management, LLC

Front Desk Supervisor

Irving, TX · On-site

$16.25 - $21/hr

FRONT DESK SUPERVISOR Job Title: Front Desk Supervisor Location: Marriott Dallas Las Colinas - Irving, TX Department: Front Office / Guest Services Job Type: Full-Time Schedule: Flexible; mornings ...

Crestview Management, LLC

Front Desk Supervisor

Irving, TX · On-site

$15.75 - $20.50/hr

FRONT DESK SUPERVISOR Job Title: Front Desk Supervisor Location: Marriott Dallas Las Colinas - Irving, TX Department: Front Office / Guest Services Job Type: Full-Time Schedule: Flexible; mornings ...

Columbia Sussex

Front Desk Supervisor

Irving, TX · On-site

$15.75 - $20.50/hr

FRONT DESK SUPERVISOR Job Title: Front Desk Supervisor Location: Marriott Dallas Las Colinas - Irving, TX Department: Front Office / Guest Services Job Type: Full-Time Schedule: Flexible; mornings ...

Wentworth By the Sea

Front Desk Supervisor

New Castle, NH · On-site

$17.25 - $22.50/hr

The Front Desk Supervisor is responsible for making lasting first impressions, by welcoming our guests and setting the tone for their stay. Undertaking various procedural and administrative duties ...

Columbia Sussex

Front Desk Supervisor

Anchorage, AK · On-site

$17.50 - $22.50/hr

Front Desk Supervisor Location: Marriott Anchorage Downtown The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk area. This includes managing the front desk ...

Choice Hotels

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor Department: Front Office Reports To: Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the ...

Wentworth By the Sea

Front Desk Supervisor

New Castle, NH · On-site

$17.25 - $22.50/hr

The Front Desk Supervisor is responsible for making lasting first impressions, by welcoming our guests and setting the tone for their stay. Undertaking various procedural and administrative duties ...

Gulph Creek Hotels

Front Desk Supervisor

York, PA · On-site

$16.75 - $21.75/hr

Front Desk Supervisor We are seeking a highly motivated and experienced Front Desk Supervisor to join our team! The Front Desk Supervisor is primarily responsible for the success of the Front Desk ...

HYATT Hotels

Front Desk Supervisor

Pittsburgh, PA · On-site

$16 - $20.50/hr

Front Desk Supervisor The Front Desk Supervisor plays a pivotal role in ensuring the smooth and efficient operation of the front office in a hospitality environment. This position is responsible for ...

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Front Desk Supervisor information

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How much do front desk supervisor jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for front desk supervisor in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What does a front desk supervisor do?

A Front Desk Supervisor oversees the daily operations of a front desk, typically in hotels, resorts, or office buildings. They manage front desk staff, ensure excellent guest or client service, handle customer complaints, and coordinate check-ins and check-outs. Additionally, they may be responsible for training new employees, monitoring reservations, and maintaining a professional and welcoming environment in the reception area.

What are some common challenges faced by front desk supervisors, and how can they be addressed?

Front Desk Supervisors often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and handling difficult guest situations. To address these, strong organizational skills, effective communication, and a calm demeanor are essential. Providing regular training, fostering an open and supportive team environment, and staying adaptable to rapidly changing situations can help supervisors lead their team successfully and maintain high guest satisfaction.

What are the key skills and qualifications needed to thrive as a front desk supervisor, and why are they important?

To thrive as a Front Desk Supervisor, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a diploma or degree in hospitality or related field. Familiarity with property management systems (PMS) like Opera or Maestro, as well as proficiency in Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving skills help you manage staff, resolve guest concerns, and maintain smooth front desk operations. These skills ensure efficient service delivery, guest satisfaction, and effective team coordination in a fast-paced environment.

What is the difference between Front Desk Supervisor vs Front Desk Agent?

AspectFront Desk SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, supervises staff, handles escalationsPerforms check-ins, assists guests, manages reservations
CredentialsHigh school diploma; experience in hospitality; leadership skillsHigh school diploma; customer service experience
Work EnvironmentHotel front desk, supervisory settingHotel front desk, customer service role
Common UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry

The main difference is that a Front Desk Supervisor manages and oversees the front desk team and operations, while a Front Desk Agent primarily handles guest check-ins, reservations, and customer service. The supervisor role involves leadership and coordination, whereas the agent role focuses on direct guest interaction.

How to become a front desk supervisor?

To become a front desk supervisor, candidates typically need previous experience in customer service or hospitality roles, along with strong communication and organizational skills. A high school diploma or equivalent is usually required, and some employers prefer candidates with post-secondary education or certifications in hospitality or management. Gaining experience in front desk or reception duties and demonstrating leadership abilities can help advance to a supervisory position.
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Front Desk Supervisor jobs near you
Infographic showing various Front Desk Supervisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Front Desk Supervisor

New Castle, NH • On-site

Wentworth By the Sea
Traveler Accommodation • 201 - 500 employees
Learn more about Wentworth By the Seaexternal

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

Wentworth by the Sea is looking for a motivated and organized candidate for the position of Front Desk Supervisor. The Front Desk Supervisor is responsible for making lasting first impressions, by welcoming our guests and setting the tone for their stay. Undertaking various procedural and administrative duties, and the ability to deal with and diffuse conflict or tension are critical aspects of the Front Desk Supervisor role.

We offer Front Desk Supervisor candidates a competitive hourly wage as well as a substantial benefits program including 401(k), health insurance, dental insurance, vision insurance, life insurance, hospital indemnity, accident insurance, short term disability, paid time off, holiday pay, employee assistance program, hotel room discounts, and a shift meal. 

Responsibilities include but are not limited to:

  • Greeting guests upon arrival and making them feel welcome
  • Recognizing repeat, VIP status and/or loyalty
  • Administering check-ins and check-outs
  • Leading the front desk team:  Training, coaching, assigning duties/delegating, etc. 
  • Providing front desk services to guests
  • Collaborate across departments to ensure efficiency and an outstanding guest experience
  • Assigning rooms and taking care of administrative duties
  • Delivering mail and messages
  • Processing guest payments
  • Coordinating with bell service and staff management
  • Being a source of information to guests on various matters such as transport and restaurant advice
  • Accommodating general and unique requests

Successful Front Desk Supervisor candidates should possess previous customer service experience, exceptional interpersonal skills, good written and verbal communication, time management and organizational skills, experience resolving conflicts, as well as patience and the ability to listen well.

Wentworth by the Sea strives to select individuals that help us to achieve our company’s mission. This is a great opportunity to be a part of an organization that believes our team members are our most important resource.

We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.