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Front Desk Supervisor Jobs (NOW HIRING)

GF Hotels and Resorts

Front Desk Supervisor

Orlando, FL

$15.75 - $20.50/hr

Front Desk Supervisor We have a great opportunity to join our hotel as a Front Desk Supervisor. The Front Office Supervisor assists the Front Office Manager in directing the operations of the Front ...

Hilton

Front Desk Supervisor

Clifton, VA

$15.50 - $20/hr

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I ...

Hilton

$18.25 - $23.50/hr

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I ...

Arbus Hospitality

Front Desk Supervisor

Branson, MO · On-site

$15 - $19.50/hr

Front Desk Supervisor - Ozarker Lodge Join the team at Ozarker Lodge and take a leading role at the heart of the guest experience. Nestled in a scenic, nature-driven setting, Ozarker Lodge offers a ...

Elite Sports Clubs

Front Desk Supervisor

Brookfield, WI

$16 - $20.50/hr

Front Desk Supervisor Join our team if you love creating memorable experiences and being part of a vibrant community! At Elite Sports Clubs, we bring people together through fitness, sports, and fun ...

voagny

Front Desk Supervisor

Brooklyn, NY · On-site

$17.50 - $22.75/hr

Front Desk Supervisor The Front Desk Supervisor coordinates the operation of the program during the assigned shift. Legacy Family Residence is a transitional family shelter located in the Bronx ...

voagny

Front Desk Supervisor

Brooklyn, NY

$17.50 - $22.75/hr

Front Desk Supervisor The Front Desk Supervisor coordinates the operation of the program during the assigned shift. Legacy Family Residence is a transitional family shelter located in the Bronx ...

Crestview Management, LLC

Front Desk Supervisor

Phoenix, AZ

$17 - $21.75/hr

Front Desk Supervisor Location: Phoenix, AZ, 85008 Job Overview We are seeking a dedicated and proactive Front Desk Supervisor to lead our front desk team in Phoenix, AZ. The ideal candidate will be ...

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Front Desk Supervisor information

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$10

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How much do front desk supervisor jobs pay per hour?

As of May 30, 2026, the average hourly pay for front desk supervisor in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Supervisor, and why are they important?

To thrive as a Front Desk Supervisor, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a diploma or degree in hospitality or related field. Familiarity with property management systems (PMS) like Opera or Maestro, as well as proficiency in Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving skills help you manage staff, resolve guest concerns, and maintain smooth front desk operations. These skills ensure efficient service delivery, guest satisfaction, and effective team coordination in a fast-paced environment.

What are some common challenges faced by Front Desk Supervisors, and how can they be addressed?

Front Desk Supervisors often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and handling difficult guest situations. To address these, strong organizational skills, effective communication, and a calm demeanor are essential. Providing regular training, fostering an open and supportive team environment, and staying adaptable to rapidly changing situations can help supervisors lead their team successfully and maintain high guest satisfaction.

What does a Front Desk Supervisor do?

A Front Desk Supervisor oversees the daily operations of a front desk, typically in hotels, resorts, or office buildings. They manage front desk staff, ensure excellent guest or client service, handle customer complaints, and coordinate check-ins and check-outs. Additionally, they may be responsible for training new employees, monitoring reservations, and maintaining a professional and welcoming environment in the reception area.

What is the difference between Front Desk Supervisor vs Front Desk Agent?

AspectFront Desk SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, supervises staff, handles escalationsPerforms check-ins, assists guests, manages reservations
CredentialsHigh school diploma; experience in hospitality; leadership skillsHigh school diploma; customer service experience
Work EnvironmentHotel front desk, supervisory settingHotel front desk, customer service role
Common UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry

The main difference is that a Front Desk Supervisor manages and oversees the front desk team and operations, while a Front Desk Agent primarily handles guest check-ins, reservations, and customer service. The supervisor role involves leadership and coordination, whereas the agent role focuses on direct guest interaction.

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Front Desk Supervisor jobs near you
Infographic showing various Front Desk Supervisor job openings in the United States as of May 2026, with employment types broken down into 48% Full Time, 50% Part Time, and 2% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Front Desk Supervisor

Furniture Marketplace

Greenville, SC

$15 - $19.25/hr

Other

Posted 23 hours ago

Job description

Benefits/Perks

Great Work Environment

Competitive Compensation

Career Advancement Opportunities

Job Summary

We are seeking an experienced Front Desk Supervisor to join our team! As our Front Desk Supervisor, you will be managing a team of Front Desk Associates to ensure every guest receives exceptional service. As a supervisor you will be responsible for training new employees, creating a schedule, and handling basic disciplinary actions. The ideal candidate has a strong background in customer service and leadership and a positive attitude.

Responsibilities

Create and implement both short and long-term goals for the company and the front desk staff

Handle scheduling and time off requests for staff working the front desk

Set a service standard and lead by example, providing exceptional customer service to all guests

Manage training of new and existing staff members to ensure everyone understands the expectations set forth for them

Work closely with the rest of the team to provide the highest level of customer service

Coordinate with staff and the community to create partnerships and host events

Qualifications

Previous experience managing a team desired

Previous customer service experience

Strong communication and interpersonal skills

Excellent customer service skills

Attention to detail

Apply