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Front Desk Supervisor Jobs (NOW HIRING)

Dreamscape Hospitality

Front Desk Supervisor

Galveston, TX · On-site

$16 - $20.75/hr

Front Desk Supervisor - 402020 Department: Rooms Reports To: FLSA: Non-Exempt Job Summary: As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest ...

Shaner Hotel Group

Front Desk Supervisor

Newark, DE · On-site

$16.50 - $21.50/hr

Front Desk Supervisor Courtyard Newark - University of Delaware Newark, Delaware Where Leadership Begins. Help Create Exceptional Experiences from the Very First Hello. This is more than a ...

Dreamscape Hospitality

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

Front Desk Supervisor - 402020 Department: Rooms Reports To: FLSA: Non-Exempt Job Summary: As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest ...

Dreamscape Hospitality

Front Desk Supervisor

Lafayette, LA · On-site

$13 - $17/hr

Front Desk Supervisor - 402020 Department: Rooms Reports To: FLSA: Non-Exempt Job Summary: As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest ...

Gulph Creek Hotels

Front Desk Supervisor

Bordentown, NJ · On-site

$18 - $20/hr

The Front Desk Supervisor is primarily responsible for the success of the Front Desk Operations, for ensuring that guest satisfaction and quality standards are met and for managing all areas within ...

Dreamscape Hosptality

Front Desk Supervisor

Lafayette, LA · On-site

$13 - $17/hr

Front Desk Supervisor - 402020 Department: Rooms Reports To: FLSA: Non-Exempt Job Summary: As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest ...

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Front Desk Supervisor information

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How much do front desk supervisor jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for front desk supervisor in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What are some common challenges faced by Front Desk Supervisors, and how can they be addressed?

Front Desk Supervisors often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and handling difficult guest situations. To address these, strong organizational skills, effective communication, and a calm demeanor are essential. Providing regular training, fostering an open and supportive team environment, and staying adaptable to rapidly changing situations can help supervisors lead their team successfully and maintain high guest satisfaction.

What are the key skills and qualifications needed to thrive as a Front Desk Supervisor, and why are they important?

To thrive as a Front Desk Supervisor, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a diploma or degree in hospitality or related field. Familiarity with property management systems (PMS) like Opera or Maestro, as well as proficiency in Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving skills help you manage staff, resolve guest concerns, and maintain smooth front desk operations. These skills ensure efficient service delivery, guest satisfaction, and effective team coordination in a fast-paced environment.

What is the difference between Front Desk Supervisor vs Front Desk Agent?

AspectFront Desk SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, supervises staff, handles escalationsPerforms check-ins, assists guests, manages reservations
CredentialsHigh school diploma; experience in hospitality; leadership skillsHigh school diploma; customer service experience
Work EnvironmentHotel front desk, supervisory settingHotel front desk, customer service role
Common UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry

The main difference is that a Front Desk Supervisor manages and oversees the front desk team and operations, while a Front Desk Agent primarily handles guest check-ins, reservations, and customer service. The supervisor role involves leadership and coordination, whereas the agent role focuses on direct guest interaction.

What does a Front Desk Supervisor do?

A Front Desk Supervisor oversees the daily operations of a front desk, typically in hotels, resorts, or office buildings. They manage front desk staff, ensure excellent guest or client service, handle customer complaints, and coordinate check-ins and check-outs. Additionally, they may be responsible for training new employees, monitoring reservations, and maintaining a professional and welcoming environment in the reception area.
More about Front Desk Supervisor jobs
What cities are hiring for Front Desk Supervisor jobs? Cities with the most Front Desk Supervisor job openings:
What are the most commonly searched types of Front Desk Supervisor jobs? The most popular types of Front Desk Supervisor jobs are:
Who are the top companies hiring for Front Desk Supervisor jobs? The top employers for Front Desk Supervisor jobs are:
What states have the most Front Desk Supervisor jobs? States with the most job openings for Front Desk Supervisor jobs include:
What job categories do people searching Front Desk Supervisor jobs look for? The top searched job categories for Front Desk Supervisor jobs are:
Front Desk Supervisor jobs near you
Infographic showing various Front Desk Supervisor job openings in the United States as of July 2026, with employment types broken down into 81% Full Time, 17% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $39,997 per year, or $19.2 per hour.

Front Desk Supervisor

Dreamscape Hospitality

Galveston, TX • On-site

$16 - $20.75/hr

Full-time

Posted 27 days ago

Job description

Front Desk Supervisor - 402020
Department: Rooms
Reports To:
FLSA: Non-Exempt
Job Summary:
As the Front Desk Supervisor, you will oversee front desk operations, ensure a high level of guest satisfaction, and manage a team of front desk agents. You will be responsible for supervising the check-in/check-out process, resolving guest issues, and maintaining the hotel's standards of service.
Key Responsibilities:
  • Supervise and coordinate the activities of front desk staff, including scheduling, training, and performance management.
  • Ensure that all guest check-ins and check-outs are handled efficiently and professionally.
  • Address and resolve guest complaints or issues promptly and effectively.
  • Maintain accurate guest records and handle cash and credit transactions.
  • Collaborate with other departments to ensure seamless guest experiences.
  • Ensure that the front desk area is clean, organized, and well-maintained.
  • Assist with hotel marketing and promotion efforts as needed.
  • Uphold the hotel's policies and procedures, including those related to safety and security.

Qualifications:
  • High school diploma or equivalent; additional education in hospitality management is a plus.
  • Previous experience in a hotel front desk or supervisory role preferred.
  • Excellent communication and interpersonal skills.
  • Ability to handle multiple tasks and work in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Proficiency with hotel management software and Microsoft Office Suite.

Equal Opportunity Employer: Dreamscape Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or age. We are committed to creating a diverse and inclusive workplace.
Compensation
Competitive salary, commensurate with experience.
This job description is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor.
Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail.
Requirements
Physical Requirements:
Ability to stand or sit for extended periods.
Ability to lift and carry items up to 25 pounds.
Ability to handle repetitive tasks.

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