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Front Desk Supervisor Jobs in Virginia (NOW HIRING)

Eastern Sports Management

Front Desk Supervisor

Hampton, VA · On-site

$14.75 - $19.25/hr

The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk ...

Vacatia

Front Desk Supervisor

Williamsburg, VA · On-site

$15.50 - $20/hr

Now Hiring: Front Desk Supervisor | Join Our Resort Team! We're looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a ...

Vacatia

Front Desk Supervisor

Williamsburg, VA

$16.25 - $21/hr

Now Hiring: Front Desk Supervisor | Join Our Resort Team! We're looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a ...

Vacatia

Front Desk Supervisor

Williamsburg, VA

$16.25 - $21/hr

Front Desk Supervisor | Join Our Resort Team! Were looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a seamless experience.

Vacatia

Front Desk Supervisor

Williamsburg, VA · On-site

Now Hiring: Front Desk Supervisor | Join Our Resort Team! We're looking for a Front Desk Supervisor to guide our front desk team and ensure every Owner and guest receives a warm welcome and a ...

Shamin Hotels

FRONT DESK SUPERVISOR

Smithfield, VA

$18 - $20/hr

Front Desk Supervisor Salary Range $18.00 - $20.00 Hourly Level Experienced Position Type Full Time Job Shift Any Education Level None Travel Percentage None Category Hospitality - Hotel Description ...

Eastern Sports Management

Front Desk Supervisor

Hampton, VA

$16.75 - $21.75/hr

The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk ...

Hilton

$18.25 - $23.50/hr

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I ...

Hilton

Front Desk Supervisor

Clifton, VA · On-site

$15.50 - $20/hr

A Front Desk Supervisor supervises the activities managed at the hotel front desk, including check-in/check-out, Guest requests, concierge services and promotion of in-house activities. What will I ...

Massanutten Resort

Front Desk Supervisor

Mcgaheysville, VA

$16 - $20.50/hr

Front Desk Supervisor Massanutten Resort The Front Desk Supervisor serves as a strategic liaison between management and staff to lead, coach, and develop the Front Desk team. The Supervisor directs ...

New

Hotel Spero

FRONT DESK SUPERVISOR

Suffolk, VA

$15 - $19.50/hr

Front Desk Supervisor Be the leader who sets the tone for hospitality. At Courtyard/TownePlace Suites Suffolk Chesapeake, we are seeking a Front Desk Supervisor who is guest-focused, team-driven, and ...

Hotel Spero

FRONT DESK SUPERVISOR

Blacksburg, VA · On-site

$14.75 - $19.25/hr

Front Desk Supervisor Located near Virginia Tech, Hilton Garden Inn Blacksburg University welcomes business travelers, families, and university visitors with warm hospitality and dependable service.

Crestline Hotels & Resorts

FRONT DESK SUPERVISOR

Suffolk, VA · On-site

$15 - $19.50/hr

Front Desk Supervisor Be the leader who sets the tone for hospitality. At Courtyard/TownePlace Suites Suffolk Chesapeake, we are seeking a Front Desk Supervisor who is guest-focused, team-driven, and ...

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Front Desk Supervisor information

See Virginia salary details

$10

$19

$29

How much do front desk supervisor jobs pay per hour?

As of May 28, 2026, the average hourly pay for front desk supervisor in Virginia is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Front Desk Supervisor, and why are they important?

To thrive as a Front Desk Supervisor, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a diploma or degree in hospitality or related field. Familiarity with property management systems (PMS) like Opera or Maestro, as well as proficiency in Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving skills help you manage staff, resolve guest concerns, and maintain smooth front desk operations. These skills ensure efficient service delivery, guest satisfaction, and effective team coordination in a fast-paced environment.

What are some common challenges faced by Front Desk Supervisors, and how can they be addressed?

Front Desk Supervisors often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and handling difficult guest situations. To address these, strong organizational skills, effective communication, and a calm demeanor are essential. Providing regular training, fostering an open and supportive team environment, and staying adaptable to rapidly changing situations can help supervisors lead their team successfully and maintain high guest satisfaction.

What does a Front Desk Supervisor do?

A Front Desk Supervisor oversees the daily operations of a front desk, typically in hotels, resorts, or office buildings. They manage front desk staff, ensure excellent guest or client service, handle customer complaints, and coordinate check-ins and check-outs. Additionally, they may be responsible for training new employees, monitoring reservations, and maintaining a professional and welcoming environment in the reception area.

What is the difference between Front Desk Supervisor vs Front Desk Agent?

AspectFront Desk SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, supervises staff, handles escalationsPerforms check-ins, assists guests, manages reservations
CredentialsHigh school diploma; experience in hospitality; leadership skillsHigh school diploma; customer service experience
Work EnvironmentHotel front desk, supervisory settingHotel front desk, customer service role
Common UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry

The main difference is that a Front Desk Supervisor manages and oversees the front desk team and operations, while a Front Desk Agent primarily handles guest check-ins, reservations, and customer service. The supervisor role involves leadership and coordination, whereas the agent role focuses on direct guest interaction.

More about Front Desk Supervisor jobs
What are popular job titles related to Front Desk Supervisor jobs in Virginia? For Front Desk Supervisor jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Front Desk Supervisor jobs in Virginia look for? The top searched job categories for Front Desk Supervisor jobs in Virginia are:
What cities in Virginia are hiring for Front Desk Supervisor jobs? Cities in Virginia with the most Front Desk Supervisor job openings:
Front Desk Supervisor jobs near you
Infographic showing various Front Desk Supervisor job openings in Virginia as of May 2026, with employment types broken down into 57% Full Time, 39% Part Time, 2% Contract, and 2% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $39,654 per year, or $19.1 per hour.
Front Desk Supervisor

Front Desk Supervisor

Eastern Sports Management

Hampton, VA • On-site

$14.75 - $19.25/hr

Other

Posted 22 days ago

Eastern Sports Management rating

4.1

Company rating: 4.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

204th of 208 rated facilities management

Job description

The Hampton Virginia Aquaplex is currently accepting applications for Front Desk Supervisor. The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk Supervisor needs to be prepared to answer more complex guest questions regarding services and/or activities available at the property. The Front Desk Supervisor will also coordinate tours of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greet guests and provide information about services and activities at the property

  • Provide courteous and friendly service to all guests

  • Resolve guest complaints with or without the assistance of management personnel

  • Complete registration process for services/activities offered at the property

  • Process payments in accordance with property standard procedures

  • Maintain a cash drawer in accordance with property standard procedures

  • Complete shift reports in accordance with property standard procedures

  • Complete and file applicable waivers for participation in activities

  • Operate and teach others the use of front desk technology (e.g. multi-line phone systems, barcode scanners, webcams, windows-based workstations, etc.)

  • Schedule front desk staff to ensure adequate coverage based on forecasted guest levels

  • Train newly hired front desk staff

  • Conduct periodic training on new procedures and policies

  • Perform other duties and responsibilities as needed, required, or assigned by supervisory personnel (first line supervisor, department head, Manager on Duty, etc.) and/or the General Manager

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