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Front Desk Supervisor Jobs in Virginia (NOW HIRING)

Eastern Sports Management

Front Desk Supervisor

Hampton, VA

$14.75 - $19.25/hr

The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk ...

Shamin Hotels

Front Desk Supervisor

Virginia Beach, VA · On-site

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Supervisor Virginia Beach, VA 23451 Overview Salary Range $18.00 - $20.00 Hourly Level Experienced Description Front Desk Supervisor | Hampton Inn North Oceanfront 3107 Atlantic Avenue ...

New

Hotel Spero

FRONT DESK SUPERVISOR

Suffolk, VA · On-site

$15 - $19.50/hr

Front Desk Supervisor Be the leader who sets the tone for hospitality. At Courtyard/TownePlace Suites Suffolk Chesapeake, we are seeking a Front Desk Supervisor who is guest-focused, team-driven, and ...

Crestline Hotels & Resorts

Front Desk Supervisor

Suffolk, VA · On-site

$15 - $19.50/hr

Front Desk Supervisor Be the leader who sets the tone for hospitality. At Courtyard/TownePlace Suites Suffolk Chesapeake, we are seeking a Front Desk Supervisor who is guest-focused, team-driven, and ...

Shamin Hotels

Front Desk Supervisor

Richmond, VA · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Supervisor The Hilton Richmond Hotel & Spa/Short Pump is seeking a hospitality professional to join our team as a Front Desk Supervisor. This is a great opportunity for a guest service ...

White Lodging

Front Desk Supervisor

Richmond, VA · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring a Front Desk Supervisor to support daily hotel front office operations at one of our premium hotel properties. This is an entry-level hotel leadership role for a hospitality ...

White Lodging Services Corp

Front Desk Supervisor

Richmond, VA · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are hiring a Front Desk Supervisor to support daily hotel front office operations at one of our premium hotel properties. This is an entry-level hotel leadership role for a hospitality ...

Hotel Spero

FRONT DESK SUPERVISOR

Virginia Beach, VA · On-site

$15 - $19.50/hr

Front Desk Supervisor $400 Sign-On Bonus!!!! $200 on the first pay day and $200 after successfully completing 90 days of employment! Do you love interacting with people? Are you a social person? If ...

SHAMIN HOTELS MASTER

Front Desk Supervisor

Virginia Beach, VA

$18 - $20/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

FRONT DESK SUPERVISOR | Hampton Inn North Oceanfront 3107 Atlantic Avenue, Virginia Beach, VA (HOT182) $18 - $20/hr · Full-time Position Overview: The Front Desk Supervisor oversees the daily ...

New

LTD Hospitality

Front Desk Supervisor

Charlottesville, VA · On-site

$19.50 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Supervisor LTD Hospitality Group is seeking highly motivated individuals with expertise in effective and efficient hotel operations. Our ideal candidates should exude a passion for the ...

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All JobsFront Desk Supervisor JobsFront Desk Supervisor Jobs in Virginia

Front Desk Supervisor information

See Virginia salary details

$10

$19

$29

How much do front desk supervisor jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for front desk supervisor in Virginia is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $20.96 per hour, depending on experience, location, and employer.

What are some common challenges faced by front desk supervisors, and how can they be addressed?

Front Desk Supervisors often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and handling difficult guest situations. To address these, strong organizational skills, effective communication, and a calm demeanor are essential. Providing regular training, fostering an open and supportive team environment, and staying adaptable to rapidly changing situations can help supervisors lead their team successfully and maintain high guest satisfaction.

What are the key skills and qualifications needed to thrive as a front desk supervisor, and why are they important?

To thrive as a Front Desk Supervisor, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a diploma or degree in hospitality or related field. Familiarity with property management systems (PMS) like Opera or Maestro, as well as proficiency in Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving skills help you manage staff, resolve guest concerns, and maintain smooth front desk operations. These skills ensure efficient service delivery, guest satisfaction, and effective team coordination in a fast-paced environment.

What is the difference between Front Desk Supervisor vs Front Desk Agent?

AspectFront Desk SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, supervises staff, handles escalationsPerforms check-ins, assists guests, manages reservations
CredentialsHigh school diploma; experience in hospitality; leadership skillsHigh school diploma; customer service experience
Work EnvironmentHotel front desk, supervisory settingHotel front desk, customer service role
Common UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry

The main difference is that a Front Desk Supervisor manages and oversees the front desk team and operations, while a Front Desk Agent primarily handles guest check-ins, reservations, and customer service. The supervisor role involves leadership and coordination, whereas the agent role focuses on direct guest interaction.

What does a front desk supervisor do?

A Front Desk Supervisor oversees the daily operations of a front desk, typically in hotels, resorts, or office buildings. They manage front desk staff, ensure excellent guest or client service, handle customer complaints, and coordinate check-ins and check-outs. Additionally, they may be responsible for training new employees, monitoring reservations, and maintaining a professional and welcoming environment in the reception area.
More about Front Desk Supervisor jobs

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For Front Desk Supervisor jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Front Desk Supervisor jobs in Virginia look for?

The top searched job categories for Front Desk Supervisor jobs in Virginia are:

What cities in Virginia are hiring for Front Desk Supervisor jobs?

Cities in Virginia with the most Front Desk Supervisor job openings:

Front Desk Supervisor jobs near you
Infographic showing various Front Desk Supervisor job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $39,654 per year, or $19.1 per hour.

Front Desk Supervisor

Eastern Sports Management

Hampton, VA

$14.75 - $19.25/hr

Full-time

Re-posted 12 days ago

Eastern Sports Management rating

4.1

Company rating: 4.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

248th of 254 rated facilities management

Job description

The Hampton Virginia Aquaplex is currently accepting applications for Front Desk Supervisor. The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk Supervisor needs to be prepared to answer more complex guest questions regarding services and/or activities available at the property. The Front Desk Supervisor will also coordinate tours of the property.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greet guests and provide information about services and activities at the property

  • Provide courteous and friendly service to all guests

  • Resolve guest complaints with or without the assistance of management personnel

  • Complete registration process for services/activities offered at the property

  • Process payments in accordance with property standard procedures

  • Maintain a cash drawer in accordance with property standard procedures

  • Complete shift reports in accordance with property standard procedures

  • Complete and file applicable waivers for participation in activities

  • Operate and teach others the use of front desk technology (e.g. multi-line phone systems, barcode scanners, webcams, windows-based workstations, etc.)

  • Schedule front desk staff to ensure adequate coverage based on forecasted guest levels

  • Train newly hired front desk staff

  • Conduct periodic training on new procedures and policies

  • Perform other duties and responsibilities as needed, required, or assigned by supervisory personnel (first line supervisor, department head, Manager on Duty, etc.) and/or the General Manager

What Eastern Sports Management employees say

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Hours and flexibility

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