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Assistant Front Desk Supervisor Jobs (NOW HIRING)

InnVentures

Front Desk Supervisor

Windsor Locks, CT · On-site

$16.50 - $21.50/hr

Front Desk Supervisor Apply your outgoing personality and ability to connect with others to create ... Get paid daily Responsibilities: * Assist with training, coaching and scheduling for the front ...

Trailborn

Front Desk Supervisor

Mendocino, CA

$24/hr

... • Assist Front Desk scheduling and managing staff availability • Achieve proficiency in all ... office supervisory role. • Strong leadership and team supervision abilities. Preferred ...

Trailborn Mendocino

Front Desk Supervisor

Mendocino, CA · On-site

$24/hr

... • Assist Front Desk scheduling and managing staff availability • Achieve proficiency in all ... office supervisory role. • Strong leadership and team supervision abilities. Preferred ...

DHS Brand

Front Desk Supervisor

Richmond, VA

$16.75 - $21.75/hr

Front Desk Supervisor Donohoe Hospitality Services, a prominent leader in the hospitality industry ... Ensure that all hotel policies and procedures are followed. * Assist FOM in the training of ...

Trailborn Mendocino

Front Desk Supervisor

Mendocino, CA · On-site

$24/hr

... • Assist Front Desk scheduling and managing staff availability • Achieve proficiency in all ... office supervisory role. • Strong leadership and team supervision abilities. Preferred ...

Trailborn Mendocino

Front Desk Supervisor

Mendocino, CA · On-site

$24/hr

... • Assist Front Desk scheduling and managing staff availability • Achieve proficiency in all ... office supervisory role. • Strong leadership and team supervision abilities. Preferred ...

Columbia Sussex

Front Desk Supervisor

Cincinnati, OH · On-site

$18 - $21/hr

Front Desk Supervisor Location: Cincinnati, OH, 45202 We are seeking a Front Desk Supervisor to ... Maintain a clean and organized front desk area * Assist with scheduling and payroll for front desk ...

SHAMIN HOTELS MASTER

FRONT DESK SUPERVISOR

Smithfield, VA · On-site

$18 - $20/hr

Front Desk Supervisor Company: Shamin Hotels Reports To: Front Office Manager, AGM, and General ... Enforce safety and security procedures to protect guests and staff. * Assist in scheduling and ...

Choice Hotels

Front Desk Supervisor

Atlanta, GA

$16.25 - $21.25/hr

Front Desk Supervisor Department: Front Office Reports To: Front Office Manager / Hotel Manager Job ... Assist in creating staff schedules to ensure adequate coverage. • Uphold company policies ...

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Assistant Front Desk Supervisor information

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$13

$19

$26

How much do assistant front desk supervisor jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for assistant front desk supervisor in the United States is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.15 per hour, depending on experience, location, and employer.

What does an Assistant Front Desk Supervisor do?

An Assistant Front Desk Supervisor supports the Front Desk Supervisor in overseeing front desk operations at hotels, resorts, or other hospitality establishments. They help manage front desk staff, ensure excellent customer service, handle guest check-ins and check-outs, and address guest concerns or special requests. Additionally, they may be responsible for scheduling shifts, training new employees, and assisting with administrative tasks. Their role is crucial in maintaining a smooth and welcoming front desk experience for all guests.

What are some common challenges faced by an Assistant Front Desk Supervisor, and how can they be managed effectively?

Assistant Front Desk Supervisors often encounter challenges such as handling high guest volumes during peak check-in/check-out times, managing guest complaints promptly, and ensuring smooth communication between front desk staff and other departments. Effective management involves strong organizational skills, maintaining a calm demeanor under pressure, and fostering a team-oriented atmosphere. Utilizing technology for task management and regularly training staff on customer service best practices can also help address these challenges and ensure a positive guest experience.

What are your top 3 skills suitable for a front office role?

For an Assistant Front Desk Supervisor, key skills include excellent communication to interact effectively with guests and staff, strong organizational abilities to manage reservations and schedules, and problem-solving skills to address guest concerns promptly. Proficiency in hotel management software and a professional demeanor are also important in this role.

What are the key skills and qualifications needed to thrive as an Assistant Front Desk Supervisor, and why are they important?

To thrive as an Assistant Front Desk Supervisor, you need excellent organizational abilities, customer service experience, and a background in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and sometimes certifications in hospitality management are commonly required. Strong interpersonal skills, problem-solving abilities, and effective communication help you manage staff and resolve guest concerns efficiently. These competencies ensure smooth front desk operations, enhance guest satisfaction, and support overall team performance in a hospitality environment.

How much is the salary of a front office supervisor?

The salary of a front office supervisor typically ranges from $30,000 to $50,000 per year, depending on experience, location, and the size of the establishment. They often receive additional benefits such as health insurance and paid time off, and the role requires strong customer service and management skills.

What is afom in a hotel?

In a hotel context, AFOM stands for Accommodation Front Office Management, which involves overseeing guest services, reservations, check-in and check-out processes, and ensuring smooth front desk operations. An Assistant Front Desk Supervisor may assist with these tasks, ensuring excellent guest experiences and efficient team coordination.

What is the difference between Assistant Front Desk Supervisor vs Front Desk Supervisor?

AspectAssistant Front Desk SupervisorFront Desk Supervisor
CredentialsHigh school diploma; hospitality or customer service experienceHigh school diploma; hospitality or customer service experience
Work EnvironmentAssists with daily front desk operations in hotels, resorts, or similar settingsOversees front desk staff and operations in hotels or hospitality venues
ResponsibilitiesSupports supervisor, handles guest inquiries, manages check-ins/outsManages staff, ensures smooth front desk operations, handles escalations

The Assistant Front Desk Supervisor supports the Front Desk Supervisor by assisting with daily operations and guest interactions. The Front Desk Supervisor has broader responsibilities, including managing staff and ensuring overall service quality. Both roles require similar credentials and work in hospitality environments, but the supervisor holds a higher level of oversight and decision-making authority.

What does a front desk supervisor do?

A front desk supervisor oversees the front desk operations in a hospitality or office setting, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They often coordinate check-in and check-out processes, resolve issues, and may use management software to track reservations or appointments.
What cities are hiring for Assistant Front Desk Supervisor jobs? Cities with the most Assistant Front Desk Supervisor job openings:
What states have the most Assistant Front Desk Supervisor jobs? States with the most job openings for Assistant Front Desk Supervisor jobs include:
Assistant Front Desk Supervisor jobs near you
Infographic showing various Assistant Front Desk Supervisor job openings in the United States as of June 2026, with employment types broken down into 4% As Needed, 84% Full Time, 10% Part Time, 1% Temporary, and 1% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,289 per year, or $19.4 per hour.
Front Desk Supervisor

Front Desk Supervisor

InnVentures

Windsor Locks, CT • On-site

$16.50 - $21.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago

InnVentures rating

8.5

Company rating: 8.5 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

Job description

Front Desk Supervisor

Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Supervisor, you will be the first impression for our guests upon arrival and throughout their stay you will lead by example and champion the front desk staff to build lasting impressions and guest loyalty.

We offer eligible employees a number of benefits to enhance their health and well-being:

  • Group insurance, including medical, dental, vision and company-paid life insurance
  • Paid time off
  • Company-matched 401(k) plan
  • Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account
  • Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more!
  • Get paid daily

Responsibilities:

  • Assist with training, coaching and scheduling for the front office team.
  • Ensure all guests are served promptly and courteously during all shifts.
  • Apply problem solving skills to resolve guest issues to their satisfaction.
  • Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met.
  • Act as Hilton Honors Brand Champion.
  • Assist Front Office Manager in managing Market.
  • Maintain lobby appearance/atmosphere.
  • Ensure all front desk checklists and programs are followed and review daily work to confirm it is error-free.
  • Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts.
  • Support the goals of the hotel through teamwork and collaboration with all departments.

Qualifications:

Previous hotel front desk experience preferred. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays.

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