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Assistant Front Desk Supervisor Jobs (NOW HIRING)

Columbia Sussex

Front Desk Supervisor

Cincinnati, OH · On-site

$18 - $21/hr

Front Desk Supervisor Location: Cincinnati, OH, 45202 We are seeking a Front Desk Supervisor to ... Maintain a clean and organized front desk area * Assist with scheduling and payroll for front desk ...

Kasi LLC

Be Seen First

Front Desk Supervisor

Louisville, KY · On-site

$16 - $22/hr

Front Desk Supervisor About the Position We are seeking an experienced, customer-focused Front Desk ... Monitor room inventory, availability, and daily occupancy. * Assist with cash handling, balancing ...

Columbia Sussex

Front Desk Supervisor

Anchorage, AK · On-site

$17.50 - $22.50/hr

Front Desk Supervisor Location: Marriott Anchorage Downtown The Front Desk Supervisor is ... Handle guest complaints and resolve issues in a timely manner * Assist with check-in and check-out ...

Graves Hospitality

Front Desk Supervisor

Minneapolis, MN · On-site

$21/hr

In this role, you will assist the Front Office Manager in overseeing daily front desk operations, supervising team members, and ensuring every guest receives exceptional service from arrival through ...

Donohoe Hospitality

Front Desk Supervisor

Arlington, VA

$19.50 - $25.25/hr

Front Desk Supervisor Position Summary The Front Desk Supervisor is responsible for leading daily ... Ensure that all hotel policies and procedures are followed. * Assist FOM in the training of ...

Eastern Sports Management

Front Desk Supervisor

Hampton, VA · On-site

$14.75 - $19.25/hr

The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk ...

Residence Inn by Marriott

Front Desk Supervisor

Tustin, CA · On-site

$18.75 - $24.25/hr

Front Desk Supervisor Overall Responsibilities The physical demands described here are ... Involve Front Desk Manager in disciplinary situations when required. * Assist Front Desk Associates ...

Huntington Hotels

Front Desk Supervisor

Tustin, CA · On-site

$18.75 - $24.25/hr

Front Desk Supervisor Overall Responsibilities The physical demands described here are ... Involve Front Desk Manager in disciplinary situations when required. * Assist Front Desk Associates ...

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Assistant Front Desk Supervisor information

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How much do assistant front desk supervisor jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for assistant front desk supervisor in the United States is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.15 per hour, depending on experience, location, and employer.

What does an Assistant Front Desk Supervisor do?

An Assistant Front Desk Supervisor supports the Front Desk Supervisor in overseeing front desk operations at hotels, resorts, or other hospitality establishments. They help manage front desk staff, ensure excellent customer service, handle guest check-ins and check-outs, and address guest concerns or special requests. Additionally, they may be responsible for scheduling shifts, training new employees, and assisting with administrative tasks. Their role is crucial in maintaining a smooth and welcoming front desk experience for all guests.

How much does a front desk supervisor make?

The average salary for a front desk supervisor in Florida is approximately $35,000 to $45,000 per year, depending on experience, location, and the type of establishment. Salaries can vary based on the size of the hotel or organization and may include benefits such as health insurance and paid time off.

What are some common challenges faced by an Assistant Front Desk Supervisor, and how can they be managed effectively?

Assistant Front Desk Supervisors often encounter challenges such as handling high guest volumes during peak check-in/check-out times, managing guest complaints promptly, and ensuring smooth communication between front desk staff and other departments. Effective management involves strong organizational skills, maintaining a calm demeanor under pressure, and fostering a team-oriented atmosphere. Utilizing technology for task management and regularly training staff on customer service best practices can also help address these challenges and ensure a positive guest experience.

What are the key skills and qualifications needed to thrive as an Assistant Front Desk Supervisor, and why are they important?

To thrive as an Assistant Front Desk Supervisor, you need excellent organizational abilities, customer service experience, and a background in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and sometimes certifications in hospitality management are commonly required. Strong interpersonal skills, problem-solving abilities, and effective communication help you manage staff and resolve guest concerns efficiently. These competencies ensure smooth front desk operations, enhance guest satisfaction, and support overall team performance in a hospitality environment.

What is afom in a hotel?

In a hotel context, AFOM stands for Accommodation Front Office Management, which involves overseeing guest services, reservations, check-in and check-out processes, and front desk operations. An Assistant Front Desk Supervisor may assist with these tasks, ensuring smooth guest experiences and efficient front desk functions.

What is the difference between Assistant Front Desk Supervisor vs Front Desk Supervisor?

AspectAssistant Front Desk SupervisorFront Desk Supervisor
CredentialsHigh school diploma; hospitality or customer service experienceHigh school diploma; hospitality or customer service experience
Work EnvironmentAssists with daily front desk operations in hotels, resorts, or similar settingsOversees front desk staff and operations in hotels or hospitality venues
ResponsibilitiesSupports supervisor, handles guest inquiries, manages check-ins/outsManages staff, ensures smooth front desk operations, handles escalations

The Assistant Front Desk Supervisor supports the Front Desk Supervisor by assisting with daily operations and guest interactions. The Front Desk Supervisor has broader responsibilities, including managing staff and ensuring overall service quality. Both roles require similar credentials and work in hospitality environments, but the supervisor holds a higher level of oversight and decision-making authority.

What does a front desk supervisor do?

A front desk supervisor oversees the front desk operations in a hospitality or office setting, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They often coordinate check-ins, resolve issues, and ensure smooth daily operations, requiring strong communication and organizational skills.

How much do Marriott front desk supervisors make?

Marriott front desk supervisors typically earn an average salary of around $35,000 to $45,000 per year, depending on location and experience. They often work in a hospitality environment requiring customer service skills and may receive additional benefits such as hotel discounts and health insurance.
What cities are hiring for Assistant Front Desk Supervisor jobs? Cities with the most Assistant Front Desk Supervisor job openings:
What states have the most Assistant Front Desk Supervisor jobs? States with the most job openings for Assistant Front Desk Supervisor jobs include:
Assistant Front Desk Supervisor jobs near you
Infographic showing various Assistant Front Desk Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,289 per year, or $19.4 per hour.

Front Desk Supervisor

Serenite Hospitality

Upper Lake, CA • On-site

$21 - $23/hr

Full-time

Re-posted 9 days ago

Job description

Description:

Job Title: Front Desk Supervisor


We are seeking a highly motivated and experienced Front Desk Supervisor to join our team. The Front Desk Supervisor will be responsible for overseeing the daily operations of the front desk, ensuring exceptional customer service, and managing a team of front desk agents.


Responsibilities:

- Oversee the daily operations of the front desk, ensuring a high level of customer service is provided to all guests

- Manage a team of front desk agents, providing guidance and support as needed

- Train new front desk agents on company policies and procedures

- Handle guest complaints and resolve issues in a timely and professional manner

- Maintain accurate records of guest information and room availability

- Assist with check-ins, check-outs, and room reservations as needed

- Ensure the front desk area is clean, organized, and presentable at all times

- Collaborate with other departments to ensure a seamless guest experience





Requirements:

Requirements:

- High school diploma or equivalent required; associate or bachelor's degree in hospitality management or related field preferred

- Minimum of 2 years of experience in a front desk or guest services role, with at least 1 year in a supervisory capacity

- Excellent communication and interpersonal skills

- Strong leadership and team management skills

- Ability to multitask and prioritize in a fast-paced environment

- Proficient in Microsoft Office and hotel management software

- Flexibility to work weekends, holidays, and varying shifts as needed


If you are a detail-oriented individual with a passion for providing exceptional customer service, we encourage you to apply for this exciting opportunity as a Front Desk Supervisor.