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Assistant Front Desk Supervisor Jobs (NOW HIRING)

Crestview Management, LLC

Front Desk Supervisor

Irving, TX · On-site

$16.25 - $21/hr

FRONT DESK SUPERVISOR Job Title: Front Desk Supervisor Location: Marriott Dallas Las Colinas ... Greet and assist guests in a friendly and professional manner. * Resolve guest questions, requests ...

Columbia Sussex

Front Desk Supervisor

Irving, TX · On-site

$15.75 - $20.50/hr

FRONT DESK SUPERVISOR Job Title: Front Desk Supervisor Location: Marriott Dallas Las Colinas ... Greet and assist guests in a friendly and professional manner. * Resolve guest questions, requests ...

Crestview Management, LLC

Front Desk Supervisor

Irving, TX

$15.75 - $20.50/hr

FRONT DESK SUPERVISOR Job Title: Front Desk Supervisor Location: Marriott Dallas Las Colinas ... Greet and assist guests in a friendly and professional manner. * Resolve guest questions, requests ...

Xanterra

Front Desk Supervisor

Williams, AZ · On-site

$20.25/hr

Never leave a guest unsatisfied. * Assist the Director of Lodging and/or Assistant Front Desk ... Supervisory experience in the lodging industry. * Previous guest service and cash handling work ...

Internal Career Site

Front Desk Supervisor

Williams, AZ · On-site

$20.25/hr

Never leave a guest unsatisfied. * Assist the Director of Lodging and/or Assistant Front Desk ... Supervisory experience in the lodging industry. * Previous guest service and cash handling work ...

Twin Tier Hospitality

Front Desk Supervisor

Columbus, OH · On-site

$16 - $20.50/hr

Front Desk Supervisor Double Tree by Hilton Worthington - Columbus, OH 43235 Overview Position Type ... Train, cross-train, and re-train (when necessary) all Front Desk Personnel. * Assist Front Desk and ...

Twin Tier Hospitality

Front Desk Supervisor

Independence, OH · On-site

$16.75 - $21.50/hr

Front Desk Supervisor Double Tree by Hilton Independence - Independence, OH 44131 Overview Position ... Train, cross-train, and re-train (when necessary) all Front Desk Personnel. * Assist Front Desk and ...

Columbia Sussex

Front Desk Supervisor

Cincinnati, OH · On-site

$18 - $21/hr

Front Desk Supervisor Location: Cincinnati, OH, 45202 We are seeking a Front Desk Supervisor to ... Maintain a clean and organized front desk area * Assist with scheduling and payroll for front desk ...

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Assistant Front Desk Supervisor information

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How much do assistant front desk supervisor jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for assistant front desk supervisor in the United States is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.15 per hour, depending on experience, location, and employer.

What does an assistant front desk supervisor do?

An Assistant Front Desk Supervisor supports the Front Desk Supervisor in overseeing front desk operations at hotels, resorts, or other hospitality establishments. They help manage front desk staff, ensure excellent customer service, handle guest check-ins and check-outs, and address guest concerns or special requests. Additionally, they may be responsible for scheduling shifts, training new employees, and assisting with administrative tasks. Their role is crucial in maintaining a smooth and welcoming front desk experience for all guests.

What are the key skills and qualifications needed to thrive as an assistant front desk supervisor?

To thrive as an Assistant Front Desk Supervisor, you need excellent organizational abilities, customer service experience, and a background in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and sometimes certifications in hospitality management are commonly required. Strong interpersonal skills, problem-solving abilities, and effective communication help you manage staff and resolve guest concerns efficiently. These competencies ensure smooth front desk operations, enhance guest satisfaction, and support overall team performance in a hospitality environment.

What are some common challenges faced by an assistant front desk supervisor, and how can they be managed effectively?

Assistant Front Desk Supervisors often encounter challenges such as handling high guest volumes during peak check-in/check-out times, managing guest complaints promptly, and ensuring smooth communication between front desk staff and other departments. Effective management involves strong organizational skills, maintaining a calm demeanor under pressure, and fostering a team-oriented atmosphere. Utilizing technology for task management and regularly training staff on customer service best practices can also help address these challenges and ensure a positive guest experience.

What is the difference between Assistant Front Desk Supervisor vs Front Desk Supervisor?

AspectAssistant Front Desk SupervisorFront Desk Supervisor
CredentialsHigh school diploma; hospitality or customer service experienceHigh school diploma; hospitality or customer service experience
Work EnvironmentAssists with daily front desk operations in hotels, resorts, or similar settingsOversees front desk staff and operations in hotels or hospitality venues
ResponsibilitiesSupports supervisor, handles guest inquiries, manages check-ins/outsManages staff, ensures smooth front desk operations, handles escalations

The Assistant Front Desk Supervisor supports the Front Desk Supervisor by assisting with daily operations and guest interactions. The Front Desk Supervisor has broader responsibilities, including managing staff and ensuring overall service quality. Both roles require similar credentials and work in hospitality environments, but the supervisor holds a higher level of oversight and decision-making authority.

What cities are hiring for Assistant Front Desk Supervisor jobs?

Cities with the most Assistant Front Desk Supervisor job openings:

What states have the most Assistant Front Desk Supervisor jobs?

States with the most job openings for Assistant Front Desk Supervisor jobs include:

What are popular job titles related to Assistant Front Desk Supervisor jobs?

For Assistant Front Desk Supervisor jobs, the most frequently searched job titles are:

Assistant Front Desk Supervisor jobs near you
Infographic showing various Assistant Front Desk Supervisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,289 per year, or $19.4 per hour.

Front Desk Supervisor

Scottsdale, AZ • On-site

Holiday Inn Club Vacations
See more jobs at Holiday Inn Club Vacationsexternal

$17.25 - $22.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

The Front Desk Supervisor will assist in leading the team by creating a warm, inviting, and memorable experience for our owners and guests. This individual will participate in the hiring, training, evaluation, and supervision of all personnel. Additional responsibilities include ongoing training, coaching, and counseling. This individual will ensure the staff’s commitment to maintaining service expectations through observation, communication, and recognition.

COMPANY BENEFITS:

  • Excellent Company Culture
  • Comprehensive Benefits: Medical, Dental, Vision & Prescription
  • EAP - Employee Assistance Program
  • 401K with Company Match
  • EAP-Employee Assistance Program
  • PTO
  • Heavily Discounted Hospitality Stays & the Company Perks Website
  • Tuition Assistance
  • Growth Opportunities & Stability

ESSENTIAL DUTIES AND TASKS:

  • Assist Front Desk management in assuring Front Desk business transactions (check-ins/out, etc.), are completed in accordance with company standards.
  • Assist in leading the front desk team toward providing an exceptional and memorable vacation experience for all guests, including coaching, ongoing training, and counseling.
  • Assist Front Desk Manager in the creation and implementation of action plans to increase departmental scores.
  • Assist Front Desk Manager in producing certain management reports on a weekly or monthly basis.
  • Other projects as assigned by the General Manager or Front Desk Manager.

SUPERVISORY RESPONSIBILITIES:

  • Observe and provide direct constructive feedback to employees. Display unique problem-solving to obtain a positive outcome in adverse guest and employee situations. Effectively communicate within the Front Office and to its partners, Maintenance, Housekeeping, Activities, etc.
  • Along with the Front Desk Manager, the Front Desk Supervisor will create and implement goals and plans to develop the staff to exceed guest and owner expectations.
  • Responsible for assisting in training all new team members and certifying them in processes.

EDUCATION and/or EXPERIENCE:

  • High school diploma; college preferred or relevant experience as stated below.
  • 1-2 years of experience in a Front Desk Supervisor role in a hotel or resort environment.
  • Previous experience in a Front Office, Reservations, or Customer Service timeshare resort would be ideal; however, experience in a same-sized hotel or resort would be considered.
  • All candidates will require orientation to Orange Lake’s unique computer system. Subject to the candidate’s level of experience and specific skill level, an outstanding candidate should become quite proficient in 60-90 days.

QUALIFICATIONS:

  • Must have extensive experience working in a property management system.
  • Must be proficient in working with Microsoft Word and Excel.
  • Must have excellent guest and employee relations skills.
  • Ideal candidates will have exceptional verbal and written communication skills.

At Holiday Inn Club Vacations, we believe in strengthening families. And we look for people who exhibit the courage, caring, and creativity to help us become the most loved brand in family travel. We’re committed to growing our people, memberships, resorts, and guest love. That’s why we need individuals who are passionate in life and bring those qualities to work every day. Do you instill confidence, trust and respect in those around you? Do you encourage success and build relationships? If so, we’re looking for you.