ZipRecruiter

Log In

1

Assistant Front Desk Supervisor Jobs (NOW HIRING)

Xanterra

Front Desk Supervisor

Williams, AZ · On-site

$20.25/hr

Never leave a guest unsatisfied. * Assist the Director of Lodging and/or Assistant Front Desk ... Supervisory experience in the lodging industry. * Previous guest service and cash handling work ...

Internal Career Site

Front Desk Supervisor

Williams, AZ · On-site

$20.25/hr

Never leave a guest unsatisfied. * Assist the Director of Lodging and/or Assistant Front Desk ... Supervisory experience in the lodging industry. * Previous guest service and cash handling work ...

Twin Tier Hospitality

Front Desk Supervisor

Columbus, OH · On-site

$16 - $20.50/hr

Front Desk Supervisor Double Tree by Hilton Worthington - Columbus, OH 43235 Overview Position Type ... Train, cross-train, and re-train (when necessary) all Front Desk Personnel. * Assist Front Desk and ...

Twin Tier Hospitality

Front Desk Supervisor

Independence, OH · On-site

$16.75 - $21.50/hr

Front Desk Supervisor Double Tree by Hilton Independence - Independence, OH 44131 Overview Position ... Train, cross-train, and re-train (when necessary) all Front Desk Personnel. * Assist Front Desk and ...

Columbia Sussex

Front Desk Supervisor

Cincinnati, OH · On-site

$18 - $21/hr

Front Desk Supervisor Location: Cincinnati, OH, 45202 We are seeking a Front Desk Supervisor to ... Maintain a clean and organized front desk area * Assist with scheduling and payroll for front desk ...

Columbia Sussex

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor We are seeking a highly organized and customer-focused Front Desk Supervisor ... Implement and enforce company policies and procedures at the front desk. * Assist with ...

Crestview Management, LLC

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor We are seeking a highly organized and customer-focused Front Desk Supervisor ... Implement and enforce company policies and procedures at the front desk. * Assist with ...

Holiday Inn Club Vacations

Front Desk Supervisor

Stateline, NV · On-site

$18 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Office Supervisor will assist in leading the team by creating a warm, inviting, and ... Excellent Company Culture ESSENTIAL DUTIES AND TASKS * Assist Front Desk Manager in assuring Front ...

Crestview Management, LLC

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor We are seeking a highly organized and customer-focused Front Desk Supervisor ... Implement and enforce company policies and procedures at the front desk. * Assist with ...

Legendary Inc

Front Desk Supervisor

Destin, FL · On-site

$19/hr

Front Desk Supervisor Reports To: Front Desk Manager / Director of Guest Services Summary: The ... Coordinate on a regular basis with other departments to attend to guest requests. * Assist with ...

Crestview Management, LLC

Front Desk Supervisor

Cincinnati, OH · On-site

$16.25 - $21/hr

Front Desk Supervisor Location: Cincinnati, OH, 45202 We are seeking a Front Desk Supervisor to ... Maintain a clean and organized front desk area * Assist with scheduling and payroll for front desk ...

next page

Showing results 1-20

All JobsTourism JobsHotel JobsFront Desk Manager JobsAssistant Front Desk Supervisor Jobs

Assistant Front Desk Supervisor information

See salary details

$13

$19

$26

How much do assistant front desk supervisor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for assistant front desk supervisor in the United States is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.15 per hour, depending on experience, location, and employer.

What does an assistant front desk supervisor do?

An Assistant Front Desk Supervisor supports the Front Desk Supervisor in overseeing front desk operations at hotels, resorts, or other hospitality establishments. They help manage front desk staff, ensure excellent customer service, handle guest check-ins and check-outs, and address guest concerns or special requests. Additionally, they may be responsible for scheduling shifts, training new employees, and assisting with administrative tasks. Their role is crucial in maintaining a smooth and welcoming front desk experience for all guests.

What are the key skills and qualifications needed to thrive as an assistant front desk supervisor?

To thrive as an Assistant Front Desk Supervisor, you need excellent organizational abilities, customer service experience, and a background in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and sometimes certifications in hospitality management are commonly required. Strong interpersonal skills, problem-solving abilities, and effective communication help you manage staff and resolve guest concerns efficiently. These competencies ensure smooth front desk operations, enhance guest satisfaction, and support overall team performance in a hospitality environment.

What are some common challenges faced by an assistant front desk supervisor, and how can they be managed effectively?

Assistant Front Desk Supervisors often encounter challenges such as handling high guest volumes during peak check-in/check-out times, managing guest complaints promptly, and ensuring smooth communication between front desk staff and other departments. Effective management involves strong organizational skills, maintaining a calm demeanor under pressure, and fostering a team-oriented atmosphere. Utilizing technology for task management and regularly training staff on customer service best practices can also help address these challenges and ensure a positive guest experience.

What is the difference between Assistant Front Desk Supervisor vs Front Desk Supervisor?

AspectAssistant Front Desk SupervisorFront Desk Supervisor
CredentialsHigh school diploma; hospitality or customer service experienceHigh school diploma; hospitality or customer service experience
Work EnvironmentAssists with daily front desk operations in hotels, resorts, or similar settingsOversees front desk staff and operations in hotels or hospitality venues
ResponsibilitiesSupports supervisor, handles guest inquiries, manages check-ins/outsManages staff, ensures smooth front desk operations, handles escalations

The Assistant Front Desk Supervisor supports the Front Desk Supervisor by assisting with daily operations and guest interactions. The Front Desk Supervisor has broader responsibilities, including managing staff and ensuring overall service quality. Both roles require similar credentials and work in hospitality environments, but the supervisor holds a higher level of oversight and decision-making authority.

What cities are hiring for Assistant Front Desk Supervisor jobs?

Cities with the most Assistant Front Desk Supervisor job openings:

What states have the most Assistant Front Desk Supervisor jobs?

States with the most job openings for Assistant Front Desk Supervisor jobs include:

Assistant Front Desk Supervisor jobs near you
Infographic showing various Assistant Front Desk Supervisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,289 per year, or $19.4 per hour.

Front Desk Supervisor

Xanterra

Williams, AZ • On-site

$20.25/hr

Other

Posted 12 days ago

Job description

Overview
Join our Lodging team at the Grand Canyon Railway & Hotel!
Are you enthusiastic about caring for the comfort of guests while creating memories that last a lifetime? The Grand Hotel one of the finest hotels operating 298 standard and deluxe guest rooms. At the Grand Canyon Railway & Hotel, beyond the iconic train and beautiful western backdrop hotel, it is known as a place of remarkable beauty, peace, scenic grandeur and top notch hospitality. All aboard for a fun and exciting job!
As our employee, you receive discounted meals, employee discounts to explore other Xanterra properties and a generous benefits program for eligible employees. By working with Xanterra Travel Collection amongst the beauty the Grand Canyon Railway & Hotel, this is your chance to Live, Work, and Explore in one of the most beautiful places on Earth!
Job Summary:
This is a full time year round position located in the beautiful city of williams Arizona! The Front Desk Supervisor is responsible for resolving guest issues to the best of their ability, calling on direct reports when necessary, assisting management in the training and supervision of all front desk staff, and is responsible for performing all functions and responsibilities of the Manager on Duty, Guest Service Agent, and Night Auditor when needed.
The Details:
Position Type: Full time
Pay: $20.25 per hour
Benefits and Perks:
  • Free gym and pool access.
  • Free train tickets.
  • Exclusive retail and dining discounts at GCR and other Xanterra properties.
  • The adventure of a lifetime.
Responsibilities
  • Fully understand and support Xanterra's Mission Statement and Core Values.
  • In the absence of the Front Desk Management, this position will serve as a principal manager on duty and will be asked to make decisions in all things concerning the welfare and safety of the hotel, its guests, and its employees. Calling on your direct reports when necessary.
  • Resolve guest problems to the best of your ability calling on direct reports when necessary. Never leave a guest unsatisfied.
  • Assist the Director of Lodging and/or Assistant Front Desk Manager in training all front desk staff. Using Guest Service Agent Training Manual.
  • Perform all functions and responsibilities of a Guest Service Agent and Night Audit when needed.
  • Under the direction of the Front, Desk Management assists in resolving conflicts & administering consistent disciplinary action when necessary.
  • Responsible for handling all group tours. Assist with the blocking, pre-registration, and registration of all tours, VIPs, and any other special attention guests; ensure that rooms are inspected before arrival for all VIPs.
  • Monitor the flow of information from shift to shift and day to day through the use of verbal and email communication Inform Front Desk Management of all situations using email, verbal, or phone communication.
  • Assist Front Desk Management in having schedules posted on time.
  • Assist Front Desk Management in managing labor according to schedule and business levels.
  • Enforce adherence to Xanterra Parks & Resorts Lodging standards of appearance and conduct.
  • Assist Front Desk Management in maintaining the supply of front desk office equipment and supplies including; registration cards, and room keys.
  • Responsible for the accurate & timely completion of all reports i.e. accidents, etc.
  • Respond to all audits and accounting requests in a timely fashion.
  • On occasion, individuals may be asked to perform functions of a higher or lower skill level positions including night audit.
  • Other duties as assigned.
Qualifications
Minimum Qualifications:
  • Supervisory experience in the lodging industry.
  • Previous guest service and cash handling work experience.
  • Experience with computers and Windows-type software.
  • Experience with Hotel Property Management Software is prefered.
  • Knowledge of Williams and the surrounding area is prefered.
Physical Requirements:
  • While performing the duties of this job, the employee is:
  • Constantly listening, hearing, seeing, standing, walking, using eye/hand coordination, handling, and wrist motion.
  • Frequently walk and lift or carry up to 10 lbs.
  • Occasionally sit, handle, reach outward, reach above shoulder, squat or kneel, lift/carry and push or pull up to 100lbs.
  • Will be required to stand for long periods of time and to occasionally walk up flights of stairs.

Xanterra Parks & Resorts® Grand Canyon Railway (GCR) "We are an Equal Opportunity Employer, Female/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity."

Apply