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Assistant Front Desk Supervisor Jobs in Michigan

Park Place Hotel

Front Desk Supervisor - PM

Traverse City, MI · On-site

$17.25 - $22.50/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Monitor and adjust for any major change in occupancy levels. * Assist in supervising the Front ... Front desk experience required. * Supervisory experience required with the ability to train

Park Place Hotel

Front Desk Supervisor - PM

Traverse City, MI · On-site

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Monitor and adjust for any major change in occupancy levels. * Assist in supervising the Front ... Front desk experience required. * Supervisory experience required with the ability to train

Park Place Hotel

Front Desk Supervisor - PM

Traverse City, MI · On-site

$17 - $22/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Monitor and adjust for any major change in occupancy levels. * Assist in supervising the Front ... Front desk experience required. * Supervisory experience required with the ability to train

Park Place Hotel

Front Desk Supervisor - PM

Traverse City, MI · On-site

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Monitor and adjust for any major change in occupancy levels. * Assist in supervising the Front ... Front desk experience required. * Supervisory experience required with the ability to train

Park Place Hotel

Front Desk Supervisor - PM

Traverse City, MI · On-site

$15.75 - $20.25/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Monitor and adjust for any major change in occupancy levels. * Assist in supervising the Front ... Front desk experience required. * Supervisory experience required with the ability to train

Method Products

Assistant Front Desk Manager

Detroit, MI · On-site

$16 - $20.25/hr

  • Medical

  • Retirement

  • PTO

We are currently looking for a talented Assistant Front Desk Manager for ROOST Detroit, who enjoys the hospitality industry and supervising a team. The ideal Assistant Front Desk Manager for this ...

Grand Traverse Resort

Front Desk Supervisor (FT)

Acme, MI · On-site

$16.50 - $21.50/hr

Front Desk Associate Associate will be responsible for appropriately training staff to uphold ... Acts as Manager on Duty when Manager or Assistant Managers are not present * Must understand and ...

New

Odawa Casino

Hotel Front Desk Supervisor

Petoskey, MI

$18/hr

Hotel Assistant Manager Job Code:FTDKSP Department:Hotel Minimum Pay Rate:$18.00 per hour Pay Grade:HOTEL2 Date Written:07/27/2009 Revision Date:01/01/2024 Job Summary: Supervise front desk operation ...

gtr

Front Desk Supervisor (FT)

Acme, MI

$16.50 - $21.50/hr

Acts as Manager on Duty when Manager or Assistant Managers are not present * Must understand and ... Other duties as assigned EDUCATION/EXPERIENCE Prior experience in front desk operations or customer ...

New

Method Co.

Front Desk Supervisor - Roost Detroit

Detroit, MI · On-site

$16.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • PTO

As a Front Desk Supervisor, you'll oversee front desk operations, support training and development ... Oversee checkins, checkouts, reservations, and guest inquiries * Assist with onboarding, training ...

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All JobsFront Desk Supervisor JobsAssistant Front Desk Supervisor JobsAssistant Front Desk Supervisor Jobs in Michigan

Assistant Front Desk Supervisor information

See Michigan salary details

$11

$16

$23

How much do assistant front desk supervisor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for assistant front desk supervisor in Michigan is $16.88, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.46 per hour, depending on experience, location, and employer.

What does an assistant front desk supervisor do?

An Assistant Front Desk Supervisor supports the Front Desk Supervisor in overseeing front desk operations at hotels, resorts, or other hospitality establishments. They help manage front desk staff, ensure excellent customer service, handle guest check-ins and check-outs, and address guest concerns or special requests. Additionally, they may be responsible for scheduling shifts, training new employees, and assisting with administrative tasks. Their role is crucial in maintaining a smooth and welcoming front desk experience for all guests.

What are the key skills and qualifications needed to thrive as an assistant front desk supervisor?

To thrive as an Assistant Front Desk Supervisor, you need excellent organizational abilities, customer service experience, and a background in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and sometimes certifications in hospitality management are commonly required. Strong interpersonal skills, problem-solving abilities, and effective communication help you manage staff and resolve guest concerns efficiently. These competencies ensure smooth front desk operations, enhance guest satisfaction, and support overall team performance in a hospitality environment.

What are some common challenges faced by an assistant front desk supervisor, and how can they be managed effectively?

Assistant Front Desk Supervisors often encounter challenges such as handling high guest volumes during peak check-in/check-out times, managing guest complaints promptly, and ensuring smooth communication between front desk staff and other departments. Effective management involves strong organizational skills, maintaining a calm demeanor under pressure, and fostering a team-oriented atmosphere. Utilizing technology for task management and regularly training staff on customer service best practices can also help address these challenges and ensure a positive guest experience.

What is the difference between Assistant Front Desk Supervisor vs Front Desk Supervisor?

AspectAssistant Front Desk SupervisorFront Desk Supervisor
CredentialsHigh school diploma; hospitality or customer service experienceHigh school diploma; hospitality or customer service experience
Work EnvironmentAssists with daily front desk operations in hotels, resorts, or similar settingsOversees front desk staff and operations in hotels or hospitality venues
ResponsibilitiesSupports supervisor, handles guest inquiries, manages check-ins/outsManages staff, ensures smooth front desk operations, handles escalations

The Assistant Front Desk Supervisor supports the Front Desk Supervisor by assisting with daily operations and guest interactions. The Front Desk Supervisor has broader responsibilities, including managing staff and ensuring overall service quality. Both roles require similar credentials and work in hospitality environments, but the supervisor holds a higher level of oversight and decision-making authority.

What cities in Michigan are hiring for Assistant Front Desk Supervisor jobs?

Cities in Michigan with the most Assistant Front Desk Supervisor job openings:

Assistant Front Desk Supervisor jobs near you
Infographic showing various Assistant Front Desk Supervisor job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, 1% Temporary, 3% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $35,116 per year, or $16.9 per hour.

Front Desk Supervisor

West Michigan Community Mental Health System

Ludington, MI

$15 - $19.50/hr

Full-time

Posted 19 days ago

Job description

The Front Desk Supervisor is a supervisory-level position that works as a key member of the Operations Team under the direction of the Customer Engagement Coordinator. This position is responsible for providing direct leadership, supervision, and operational oversight to Front Desk Support Services Representatives (SSRs) across all WMCMH service locations in Lake, Mason, and Oceana counties. This supervisor will need to have a base location in either our Hart or Baldwin office.

Primary functions of this position include overseeing daily front desk operations; ensuring consistent, consumer-centered customer service practices; coordinating staffing, scheduling, training, onboarding, and performance management activities; standardizing front desk workflows and procedures; supporting Behavioral Health Urgent Care (BHUC), Open Access, and agency access functions; monitoring productivity and operational metrics; identifying and implementing process improvements; and collaborating with clinical and administrative teams to promote efficient service delivery and exceptional consumer experiences.

The Front Desk Supervisor serves as the primary resource and support for front desk staff, ensuring agency expectations related to customer service, professionalism, access, and operational excellence are consistently achieved. This position plays a critical role in creating positive first impressions of WMCMH by fostering welcoming, compassionate, and efficient interactions with consumers, families, community partners, and visitors.

The Front Desk Supervisor is responsible for maintaining all assigned duties in accordance with licensing, MDHHS, contractual, and accrediting standards while utilizing quality improvement, performance management, and data-driven decision-making practices. The incumbent will perform these responsibilities while working collaboratively with staff and leaders across all organizational teams to support the agency's mission, customer experience philosophy, and strategic objectives.

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