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Assistant Front Desk Supervisor Jobs (NOW HIRING)

Dreamscape Hospitality

Front Desk Supervisor

Mobile, AL · On-site

$15.50 - $20/hr

Front Desk Supervisor - 402020 Department: Rooms Reports To: FLSA: Non-Exempt Job Summary: As the ... Ensure that the front desk area is clean, organized, and well-maintained. * Assist with hotel ...

Dreamscape Hospitality

Front Desk Supervisor

Lafayette, LA · On-site

$13 - $17/hr

Front Desk Supervisor - 402020 Department: Rooms Reports To: FLSA: Non-Exempt Job Summary: As the ... Ensure that the front desk area is clean, organized, and well-maintained. * Assist with hotel ...

The Westin Palo Alto

Front Desk Supervisor

Palo Alto, CA · On-site

$25/hr

... - Assist with scheduling and payroll for front desk staff - Coordinate with other departments, such ... in a supervisory role - Excellent customer service and interpersonal skills - Ability to remain ...

The Westin Palo Alto

Front Desk Supervisor

Palo Alto, CA · On-site

$25/hr

... - Assist with scheduling and payroll for front desk staff - Coordinate with other departments, such ... in a supervisory role - Excellent customer service and interpersonal skills - Ability to remain ...

Gulph Creek Hotels

Front Desk Supervisor

Bordentown, NJ · On-site

$18 - $20/hr

The Front Desk Supervisor is primarily responsible for the success of the Front Desk Operations ... Remain calm and alert in emergency situations, ensuring guest and team safety * Assist with ...

Dreamscape Hosptality

Front Desk Supervisor

Lafayette, LA · On-site

$13 - $17/hr

Front Desk Supervisor - 402020 Department: Rooms Reports To: FLSA: Non-Exempt Job Summary: As the ... Ensure that the front desk area is clean, organized, and well-maintained. * Assist with hotel ...

New

Dreamscape Hospitality

Front Desk Supervisor

Mobile, AL

$15.50 - $20/hr

Description Front Desk Supervisor - 402020 Department: Rooms Reports To: FLSA: Non-Exempt Job ... Ensure that the front desk area is clean, organized, and well-maintained. * Assist with hotel ...

voagny

Front Desk Supervisor

New York, NY

$18.50 - $24/hr

Front Desk Supervisor The Front Desk Supervisor coordinates the operation of the program during the assigned shift. New Hope Shelter is a program that provides comprehensive services and safe ...

Crestview Management, LLC

Front Desk Supervisor

Anchorage, AK

$17.50 - $22.50/hr

Front Desk SupervisorLocation: Marriott Anchorage Downtown The Front Desk Supervisor is responsible ... Handle guest complaints and resolve issues in a timely manner * Assist with check-in and check-out ...

voagny

Front Desk Supervisor

Brooklyn, NY · On-site

$17.50 - $22.50/hr

Front Desk Supervisor The Front Desk Supervisor coordinates the operation of the program during the assigned shift. Stockholm Family Residence is a transitional family shelter residents learn ...

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Assistant Front Desk Supervisor information

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How much do assistant front desk supervisor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for assistant front desk supervisor in the United States is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.15 per hour, depending on experience, location, and employer.

What does an Assistant Front Desk Supervisor do?

An Assistant Front Desk Supervisor supports the Front Desk Supervisor in overseeing front desk operations at hotels, resorts, or other hospitality establishments. They help manage front desk staff, ensure excellent customer service, handle guest check-ins and check-outs, and address guest concerns or special requests. Additionally, they may be responsible for scheduling shifts, training new employees, and assisting with administrative tasks. Their role is crucial in maintaining a smooth and welcoming front desk experience for all guests.

How much does a front desk supervisor make?

The average salary for a front desk supervisor in Florida is approximately $35,000 to $45,000 per year, depending on experience, location, and the type of establishment. Salaries can vary based on the size of the hotel or organization and may include benefits such as health insurance and paid time off.

What are some common challenges faced by an Assistant Front Desk Supervisor, and how can they be managed effectively?

Assistant Front Desk Supervisors often encounter challenges such as handling high guest volumes during peak check-in/check-out times, managing guest complaints promptly, and ensuring smooth communication between front desk staff and other departments. Effective management involves strong organizational skills, maintaining a calm demeanor under pressure, and fostering a team-oriented atmosphere. Utilizing technology for task management and regularly training staff on customer service best practices can also help address these challenges and ensure a positive guest experience.

What are the key skills and qualifications needed to thrive as an Assistant Front Desk Supervisor, and why are they important?

To thrive as an Assistant Front Desk Supervisor, you need excellent organizational abilities, customer service experience, and a background in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and sometimes certifications in hospitality management are commonly required. Strong interpersonal skills, problem-solving abilities, and effective communication help you manage staff and resolve guest concerns efficiently. These competencies ensure smooth front desk operations, enhance guest satisfaction, and support overall team performance in a hospitality environment.

What is afom in a hotel?

In a hotel context, AFOM stands for Accommodation Front Office Management, which involves overseeing guest services, reservations, check-in and check-out processes, and front desk operations. An Assistant Front Desk Supervisor may assist with these tasks, ensuring smooth guest experiences and efficient front desk functions.

What is the difference between Assistant Front Desk Supervisor vs Front Desk Supervisor?

AspectAssistant Front Desk SupervisorFront Desk Supervisor
CredentialsHigh school diploma; hospitality or customer service experienceHigh school diploma; hospitality or customer service experience
Work EnvironmentAssists with daily front desk operations in hotels, resorts, or similar settingsOversees front desk staff and operations in hotels or hospitality venues
ResponsibilitiesSupports supervisor, handles guest inquiries, manages check-ins/outsManages staff, ensures smooth front desk operations, handles escalations

The Assistant Front Desk Supervisor supports the Front Desk Supervisor by assisting with daily operations and guest interactions. The Front Desk Supervisor has broader responsibilities, including managing staff and ensuring overall service quality. Both roles require similar credentials and work in hospitality environments, but the supervisor holds a higher level of oversight and decision-making authority.

What does a front desk supervisor do?

A front desk supervisor oversees the front desk operations in a hospitality or office setting, managing staff, ensuring excellent customer service, and handling guest or client inquiries. They often coordinate check-ins, resolve issues, and ensure smooth daily operations, requiring strong communication and organizational skills.

How much do Marriott front desk supervisors make?

Marriott front desk supervisors typically earn an average salary of around $35,000 to $45,000 per year, depending on location and experience. They often work in a hospitality environment requiring customer service skills and may receive additional benefits such as hotel discounts and health insurance.
What cities are hiring for Assistant Front Desk Supervisor jobs? Cities with the most Assistant Front Desk Supervisor job openings:
What states have the most Assistant Front Desk Supervisor jobs? States with the most job openings for Assistant Front Desk Supervisor jobs include:
Assistant Front Desk Supervisor jobs near you
Infographic showing various Assistant Front Desk Supervisor job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $40,289 per year, or $19.4 per hour.

Front Desk Supervisor

Hampton Inn / Homewood Suites Houston Downtown

Houston, TX • On-site

$16.25 - $21/hr

Other

Re-posted 10 days ago

Job description

Job Title: Front Desk Supervisor 

Department: Rooms 

Supervisor: Front Office Manager, Guest Service Manager, and/or GM 

Summary 

The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk team to ensure a seamless guest experience. This role supports the Front Office Manager by supervising staff, resolving guest concerns, and maintaining high standards of service, efficiency, and professionalism. 

Essential Duties and Responsibilities include the following. Other duties may be assigned. 

  • Lead and support front desk agents during shifts, ensuring smooth operations. 
  • Train new team members and provide ongoing coaching and feedback. 
  • Monitor guest check-ins, check-outs, and reservation processes. 
  • Resolve guest issues promptly and professionally, escalating when necessary. 
  • Ensure accurate billing and cashiering procedures. 
  • Collaborate with housekeeping and other departments to meet guest needs. 
  • Maintain a clean, organized, and welcoming front desk environment. 
  • Assist with scheduling and shift coverage as needed. 

Supervisory Responsibilities  

Oversee, guide, and train all front office employees and report any achievements and/or deficiencies to the Front Office Manager, Guest Service Manager, or GM. No discipline or management responsibilities. 

Qualifications  

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education and/or Experience  

Previous supervisory experience 

Previous experience in Front Desk environment in the hotel industry 

Certificates, Licenses, Registrations 

May be required to hold a current TABC (TX) or RVSP (LA) certification.  

Physical Demands  

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this Job, the employee will be regularly required to stand and walk for prolonged periods of time and occasionally sit. The employee must occasionally lift pull/push and/or move up to 25 pounds. 

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