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Assistant Front Desk Supervisor Jobs (NOW HIRING)

Legendary Pictures LLC

Front Desk Supervisor

Destin, FL · On-site

$15.50 - $20/hr

Front Desk Supervisor Reports To: Front Desk Manager / Director of Guest Services Summary: The ... Coordinate on a regular basis with other departments to attend to guest requests. * Assist with ...

Columbia Sussex

Front Desk Supervisor

Anchorage, AK · On-site

$17.50 - $22.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Front Desk Supervisor Location: Marriott Anchorage Downtown The Front Desk Supervisor is ... Handle guest complaints and resolve issues in a timely manner * Assist with check-in and check-out ...

Choice Hotels

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor Department: Front Office Reports To: Front Office Manager / Hotel Manager Job ... Assist in creating staff schedules to ensure adequate coverage. • Uphold company policies ...

Holiday Inn Club Vacations

Front Desk Supervisor

Stateline, NV

$18 - $23.50/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Front Office Supervisor will assist in leading the team by creating a warm, inviting, and ... Other projects are assigned by the general manager or front desk manager. SUPERVISORY ...

The Westin Palo Alto

Front Desk Supervisor

Palo Alto, CA · On-site

$25/hr

  • Medical

  • Retirement

  • PTO

Front Desk Supervisor The Front Desk Supervisor at The Westin Palo Alto is responsible for ... Maintain accurate records and reports, including daily cash handling and reconciliation * Assist ...

Four Points By Sheraton

Front Desk Supervisor

Palo Alto, CA · On-site

$25/hr

  • Medical

  • Retirement

  • PTO

Front Desk Supervisor The Front Desk Supervisor at The Westin Palo Alto is responsible for ... Maintain accurate records and reports, including daily cash handling and reconciliation * Assist ...

Donohoe Hospitality

Front Desk Supervisor

Arlington, VA · On-site

$19.50 - $25.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Front Desk Supervisor Position Summary The Front Desk Supervisor is responsible for leading daily ... Ensure that all hotel policies and procedures are followed. * Assist FOM in the training of ...

Gulph Creek Hotels

Front Desk Supervisor

King Of Prussia, PA · On-site

$16.50 - $21.50/hr

Front Desk Supervisor We are seeking a highly motivated and experienced Front Desk Supervisor to ... Remain calm and alert in emergency situations, ensuring guest and team safety * Assist with ...

Eastern Sports Management

Front Desk Supervisor

Hampton, VA · On-site

$14.75 - $19.25/hr

The Front Desk Supervisor is the leader of the Front Desk Staff. The Front Desk Staff is the first point of contact for guests and is expected to provide excellent guest service. The Front Desk ...

Gulph Creek Hotels

Front Desk Supervisor

Baltimore, MD · On-site

$17 - $21.75/hr

Front Desk Supervisor We are seeking a highly motivated and experienced Front Desk Supervisor to ... Remain calm and alert in emergency situations, ensuring guest and team safety * Assist with ...

Choice Hotels

Front Desk Supervisor

Orlando, FL · On-site

$15.75 - $20.50/hr

Description Front Desk Supervisor We have a great opportunity to join our hotel as a Front Desk Supervisor . The Front Desk Supervisor assists the Front Office Manager in overseeing the daily ...

Residence Inn by Marriott

Front Desk Supervisor

Tustin, CA · On-site

$18.75 - $24.25/hr

Front Desk Supervisor Overall Responsibilities The physical demands described here are ... Involve Front Desk Manager in disciplinary situations when required. * Assist Front Desk Associates ...

Huntington Hotels

Front Desk Supervisor

Tustin, CA

$18.75 - $24.25/hr

Front Desk Supervisor Overall Responsibilities The physical demands described here are ... Involve Front Desk Manager in disciplinary situations when required. * Assist Front Desk Associates ...

Element

Front Desk Supervisor

Tustin, CA · On-site

$17.75 - $23/hr

Front Desk Supervisor Overall Responsibilities The physical demands described here are ... Involve Front Desk Manager in disciplinary situations when required. * Assist Front Desk Associates ...

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Assistant Front Desk Supervisor information

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$13

$19

$26

How much do assistant front desk supervisor jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for assistant front desk supervisor in the United States is $19.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $21.15 per hour, depending on experience, location, and employer.

What does an assistant front desk supervisor do?

An Assistant Front Desk Supervisor supports the Front Desk Supervisor in overseeing front desk operations at hotels, resorts, or other hospitality establishments. They help manage front desk staff, ensure excellent customer service, handle guest check-ins and check-outs, and address guest concerns or special requests. Additionally, they may be responsible for scheduling shifts, training new employees, and assisting with administrative tasks. Their role is crucial in maintaining a smooth and welcoming front desk experience for all guests.

What are the key skills and qualifications needed to thrive as an assistant front desk supervisor?

To thrive as an Assistant Front Desk Supervisor, you need excellent organizational abilities, customer service experience, and a background in hospitality or a related field. Familiarity with property management systems (PMS), reservation software, and sometimes certifications in hospitality management are commonly required. Strong interpersonal skills, problem-solving abilities, and effective communication help you manage staff and resolve guest concerns efficiently. These competencies ensure smooth front desk operations, enhance guest satisfaction, and support overall team performance in a hospitality environment.

What are some common challenges faced by an assistant front desk supervisor, and how can they be managed effectively?

Assistant Front Desk Supervisors often encounter challenges such as handling high guest volumes during peak check-in/check-out times, managing guest complaints promptly, and ensuring smooth communication between front desk staff and other departments. Effective management involves strong organizational skills, maintaining a calm demeanor under pressure, and fostering a team-oriented atmosphere. Utilizing technology for task management and regularly training staff on customer service best practices can also help address these challenges and ensure a positive guest experience.

What is the difference between Assistant Front Desk Supervisor vs Front Desk Supervisor?

AspectAssistant Front Desk SupervisorFront Desk Supervisor
CredentialsHigh school diploma; hospitality or customer service experienceHigh school diploma; hospitality or customer service experience
Work EnvironmentAssists with daily front desk operations in hotels, resorts, or similar settingsOversees front desk staff and operations in hotels or hospitality venues
ResponsibilitiesSupports supervisor, handles guest inquiries, manages check-ins/outsManages staff, ensures smooth front desk operations, handles escalations

The Assistant Front Desk Supervisor supports the Front Desk Supervisor by assisting with daily operations and guest interactions. The Front Desk Supervisor has broader responsibilities, including managing staff and ensuring overall service quality. Both roles require similar credentials and work in hospitality environments, but the supervisor holds a higher level of oversight and decision-making authority.

What cities are hiring for Assistant Front Desk Supervisor jobs?

Cities with the most Assistant Front Desk Supervisor job openings:

What states have the most Assistant Front Desk Supervisor jobs?

States with the most job openings for Assistant Front Desk Supervisor jobs include:

Assistant Front Desk Supervisor jobs near you
Infographic showing various Assistant Front Desk Supervisor job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $40,289 per year, or $19.4 per hour.

Front Desk Supervisor

Legendary Pictures LLC

Destin, FL • On-site

$15.50 - $20/hr

Other

Posted 11 days ago

Job description

**GREAT full-time, opportunity with competitive Benefits package! Free lunch Monday-Friday
Job Title: Front Desk Supervisor
Reports To: Front Desk Manager/Director of Guest Services
Summary: The Front Desk Supervisor acts as the face of the Emerald Grande, ensuring that every owner and guest receives a warm welcome. This role supervises the reception area, assisting the Front Desk Manager with coordinating all front desk activities, and supervising and supporting the staff. This person will serve at the Front Desk to oversee consistency in service and standards.
Essential Duties and Responsibilities

  • Supervise and serve at Front Desk daily to include check-ins and check outs, ensuring a welcoming experience.
  • Assist Front Desk Manager and Director of Guest Services as needed with addressing concerns regarding rooms and service.
  • Handle payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies.
  • Proactively respond to guest concerns with empathy and within established guidelines.
  • Provide guidance to staff for optimal customer service.
  • Monitor training and development of Front Desk staff through observation.
  • Serve at the front desk, being present for busy check-in or check-out period to include holidays and special event dates
  • Coordinate on a regular basis with other departments to attend to guest requests.
  • Assist with assigning guests to Wyndham inventory. Ensure that check-in and out of FOCUS is completed during the shift. Identify any cancellations or changes to Wyndham reservations and update IQWare.
  • As directed by upper management, communicate with team members to ensure everyone stays informed. Include any pertinent challenges in the End of Shift Report.
  • Monitor and respond to Ivy Chats from guests. Send mass communications to update guests of necessary maintenance, closures, or changes in operation hours.
  • Follow up with guests to correct any incomplete information on registration cards.
  • Submit Work Orders and aid in monitoring and communicating to ensure completion to guest satisfaction.
  • Answer telephone inquiries, direct calls, and provide basic and/or detailed information.
  • Review departure and arrival reports to ensure room moves are given priority. Verify an email was sent by Night Auditors to Housekeeping Department, of room moves.
  • Check-in arriving guests; verify identification of guests with driver's license or military ID. Process credit card for remaining balance on account and pre-authorization for incidentals. Verify length of stay and number of people staying in room. Have guests complete and sign registration cards, and rental agreements if applicable. Provide guests with room keys, explain property layout and amenities material. Enter data from registration card into IQWare and file completed registration card in bucket.
  • Check out guests; accept returned towel cards, update notes accordingly, charge any balances to guest card on file, invite guests to come back and stay with us again.
  • Answer with confidence: guest questions regarding the Emerald Grande, Harborwalk Marina, Harborwalk Village, city wide restaurants, shopping, post-office, banking, etc.
  • Stay abreast of current and upcoming events to accurately keep guests informed.
  • Keep constantly communicating with the housekeeping and maintenance departments for updates on clean and working rooms.
  • Other duties as assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty with confidence. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience Requirements
High school diploma or general education degree (GED); 1-2 years' front desk experience with minimum of 1 year in a leadership role.
Knowledge, Skill and Ability Requirements
Knowledge
  • Exceptional leadership and interpersonal skills and attention to detail
  • Empathy and positive attitude
  • Initiative and leadership by example
  • Ability to handle multiple requests and operational demands with a high degree of professionalism, operating often with time sensitive deadlines
  • Ability to work a flexible schedule
  • Excellent computer and writing skills

Key Competencies
Key Competencies include strong work ethic, negotiating and closing, attention to detail, relationship builder, multi-tasker, problem analysis and solving, excellent communicator, confidentiality, and integrity. Adhering to our Core Values includes being guest-centric, teamwork, respect, pro-active, accountable, learning, and sustainable.
Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Other Qualifications
Availability Open and operational seven days a week. Employees are required to be available to work days, nights, weekends, and holidays.
License Requirements Valid driver's license that has been in effect for at least three years, with no major violations and no more than two minor violations in the past three years.
Rules and Regulations All employees must adhere to all safety rules and regulations required by local, State and Federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner and will follow all safety rules per the Company's Safety Policy.
Language Skills Must be able to speak, read, write, and comprehend the English language. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to speak effectively before groups of customers or employees of organization. Ability to communicate in Spanish a plus.
Physical Demands. While performing the duties of this job, the employee will regularly walk, pushing a linen/supply cart regularly upon occasion; reach with hands and arms; talk and hear. The employee will stand; walk and stoop, kneel, or crouch. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. The employee must be able to lift 5-10 pounds regularly and over 10 pounds, with assistance, upon occasion. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The physical environment requires the employee to work mostly inside in climate-controlled conditions.

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