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Front Desk Supervisor Jobs in Georgia (NOW HIRING)

Columbia Sussex

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor We are seeking a highly organized and customer-focused Front Desk Supervisor to oversee the daily operations of our front desk team. The ideal candidate will ensure excellent ...

Crestview Management, LLC

Front Desk Supervisor

Atlanta, GA

$16.25 - $21.25/hr

Front Desk Supervisor We are seeking a highly organized and customer-focused Front Desk Supervisor to oversee the daily operations of our front desk team. The ideal candidate will ensure excellent ...

Crestview Management, LLC

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor We are seeking a highly organized and customer-focused Front Desk Supervisor to oversee the daily operations of our front desk team. The ideal candidate will ensure excellent ...

Comfort Inn Atlanta Downtown

Front Desk Supervisor

Atlanta, GA · On-site

$14.75 - $19/hr

Front Desk Supervisor Department: Front Office Reports To: Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the ...

Choice Hotels

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor Department: Front Office Reports To: Front Office Manager / Hotel Manager Job Type: Full-Time Location: Comfort Inn Atlanta Job Summary: The Front Desk Supervisor oversees the ...

Marriott North Charleston

Front Desk Supervisor

Atlanta, GA · On-site

$16.25 - $21.25/hr

The purpose of a Front Desk Supervisor is to assure the overall success of the hotel by meeting or exceeding the guest expectation for service. The Front Desk Supervisor position is a PM position ...

Hotel Spero

FRONT DESK SUPERVISOR

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate ...

Crestline Hotels & Resorts

FRONT DESK SUPERVISOR

Atlanta, GA · On-site

$16.25 - $21.25/hr

Front Desk Supervisor The Front Desk Supervisor supervises the operation of the front desk to maintain the highest productivity, employee morale, and guest service as possible. They will accommodate ...

The Lawrence Hotel

Front Desk Supervisor

Lawrenceville, GA · On-site

$15.50 - $20.25/hr

Front Desk Supervisor Join The Lawrence Hotel, a Tapestry Collection by Hilton as a Guest Services Supervisor, where you will lead the front-of-house operations to ensure every guest experiences ...

Avion Hospitality

Front Desk Supervisor

Norcross, GA · On-site

$16 - $20.75/hr

Front Desk Supervisor The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests ...

ChenMed, LLC

Front Desk Supervisor

Decatur, GA · On-site

$16.50 - $21.50/hr

The Front Desk Supervisor, functioning under the supervision and guidance of the Center Operations Director and/or Clinical Dyad leader, is responsible for organizing and directing the work of the ...

Avion Hospitality

Front Desk Supervisor

Alpharetta, GA · On-site

$16.50 - $21.50/hr

Front Desk Supervisor The Front Desk Supervisor is responsible for assisting the Front Desk Manager and/or General Manager while providing attentive, courteous, and efficient service to all guests ...

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Front Desk Supervisor information

See Georgia salary details

$8

$16

$25

How much do front desk supervisor jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for front desk supervisor in Georgia is $16.24, according to ZipRecruiter salary data. Most workers in this role earn between $13.80 and $17.88 per hour, depending on experience, location, and employer.

What does a front desk supervisor do?

A Front Desk Supervisor oversees the daily operations of a front desk, typically in hotels, resorts, or office buildings. They manage front desk staff, ensure excellent guest or client service, handle customer complaints, and coordinate check-ins and check-outs. Additionally, they may be responsible for training new employees, monitoring reservations, and maintaining a professional and welcoming environment in the reception area.

What are some common challenges faced by front desk supervisors, and how can they be addressed?

Front Desk Supervisors often encounter challenges such as managing high guest volumes during peak hours, resolving conflicts among team members, and handling difficult guest situations. To address these, strong organizational skills, effective communication, and a calm demeanor are essential. Providing regular training, fostering an open and supportive team environment, and staying adaptable to rapidly changing situations can help supervisors lead their team successfully and maintain high guest satisfaction.

What are the key skills and qualifications needed to thrive as a front desk supervisor, and why are they important?

To thrive as a Front Desk Supervisor, you need strong customer service skills, organizational abilities, and experience in hospitality management, often supported by a diploma or degree in hospitality or related field. Familiarity with property management systems (PMS) like Opera or Maestro, as well as proficiency in Microsoft Office, is typically required. Exceptional communication, leadership, and problem-solving skills help you manage staff, resolve guest concerns, and maintain smooth front desk operations. These skills ensure efficient service delivery, guest satisfaction, and effective team coordination in a fast-paced environment.

What is the difference between Front Desk Supervisor vs Front Desk Agent?

AspectFront Desk SupervisorFront Desk Agent
ResponsibilitiesOversees front desk operations, supervises staff, handles escalationsPerforms check-ins, assists guests, manages reservations
CredentialsHigh school diploma; experience in hospitality; leadership skillsHigh school diploma; customer service experience
Work EnvironmentHotel front desk, supervisory settingHotel front desk, customer service role
Common UsageHotels, resorts, hospitality industryHotels, motels, hospitality industry

The main difference is that a Front Desk Supervisor manages and oversees the front desk team and operations, while a Front Desk Agent primarily handles guest check-ins, reservations, and customer service. The supervisor role involves leadership and coordination, whereas the agent role focuses on direct guest interaction.

How to become a front desk supervisor?

To become a front desk supervisor, candidates typically need previous experience in customer service or hospitality roles, along with strong communication and organizational skills. A high school diploma or equivalent is usually required, and some employers prefer candidates with post-secondary education or certifications in hospitality or management. Gaining experience in front desk or reception duties and demonstrating leadership abilities can help advance to a supervisory position.
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Cities in Georgia with the most Front Desk Supervisor job openings:

Front Desk Supervisor jobs near you
Infographic showing various Front Desk Supervisor job openings in Georgia as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $33,772 per year, or $16.2 per hour.

Front Desk Supervisor

Atlanta, GA • On-site

Columbia Sussex
Traveler Accommodation • 5 - 10K employees

6.6

Company rating: 6.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

People enjoy working here

Respectful managers

Good training

Learn more about Columbia Sussexexternal

$16.25 - $21.25/hr

Full-time

Re-posted 12 days ago

Job description

Front Desk Supervisor
We are seeking a highly organized and customer-focused Front Desk Supervisor to oversee the daily operations of our front desk team. The ideal candidate will ensure excellent customer service, efficient administrative processes, and a welcoming environment for all visitors and staff.
Key Responsibilities
  • Supervise and coordinate front desk staff activities to ensure smooth and efficient operations.
  • Train, mentor, and evaluate front desk employees to maintain high performance and customer service standards.
  • Manage scheduling and shift assignments for front desk personnel.
  • Handle customer inquiries, complaints, and requests promptly and professionally.
  • Maintain accurate records of visitor logs, appointments, and other front desk documentation.
  • Collaborate with other departments to facilitate communication and resolve issues.
  • Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
  • Implement and enforce company policies and procedures at the front desk.
  • Assist with administrative tasks such as data entry, filing, and correspondence as needed.
Qualifications
  • Proven experience in a front desk or customer service role, preferably in a supervisory capacity.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Proficiency with office software and phone systems.
  • Ability to remain calm and professional under pressure.
  • High school diploma or equivalent; additional education or certifications are a plus.
Work Environment
This position typically operates in an office or reception area setting. The Front Desk Supervisor may be required to work various shifts, including evenings and weekends, depending on business needs.

What Columbia Sussex employees say

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