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25 Hotels Front Desk Supervisor Jobs Hiring Near You

At HOTEL PASEO, Autograph Collection, contemporary sophistication blends seamlessly with the ... We are seeking a Front Desk Supervisor who will be responsible for supervising front desk staff as ...

As the Front Desk Supervisor , you will serve as a key leader ensuring smooth, efficient front-of ... Discounts at Marcus Hotels & Resorts, Restaurants, Golf & Spa operations * "Two for one" movie ...

Front Desk Agent Location: Hilton Madison Monona Terrace | Madison, WI Schedule: Full-Time ... Join the team at Hilton Madison Monona Terrace , part of the Marcus Hotels & Resorts family, and be ...

Front Desk Manager

Milwaukee, WI · On-site

$65K - $75K/yr

The Pfister Hotel is seeking a Front Office Manager to lead our Front Desk team and uphold the service excellence that has made The Pfister a Milwaukee landmark for generations. Built in 1893, The ...

Do you aspire to grow your career at a premier hotel in downtown Milwaukee? If so, the Hilton Milwaukee is the perfect place for you! We are seeking a dedicated Front Desk Agent to join our dynamic ...

Front Desk Clerk

Chicago, IL · On-site

$23/hr

If so, AC Hotel Chicago Downtown is looking for a Front Desk Clerk to be a part of our team. As a Front Desk Clerk you will greet our guests and welcome them to return for future stays, while ...

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is ... Previous experience in a Front Desk or customer-facing role is helpful! * High school diploma or ...

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is ... Previous experience in a Front Desk or customer-facing role is helpful! * High school diploma or ...

Previous supervisory and hotel, customer service, front desk or administrative experience preferred. * Passionate about hospitality and is customer driven * Ability to maintain composure and remain ...

In this role, you'll oversee all Front Office Operations (Night Audit, Concierge, and Front Desk ... supervisory or management experience in Front Office, Guest Services, or Hotel Operations ...

If so, The Pfister Hotel's WELL Spa is looking for an individual to be a part of our team and continue its iconic legacy. Built in 1893, The Pfister Hotel in Milwaukee has been a hotel icon for over ...

... supporting supervisory and line staff while maintaining high service standards. Enforce hotel ... Minimum 1-2 years of front desk experience; management and cash handling experience preferred.

Perform data entry and guest transactions on front desk computer system, utilizing hotel PMS (Property Management System). * Provide quality service for guests in an efficient, professional and ...

Knowledge of hotel operations, including Front Desk procedures, reservations, billing, and guest services, or the ability to quickly learn operational processes. Knowledge of Milwaukee's restaurants ...

Concierge- Full Time

Milwaukee, WI · On-site

$19 - $21/hr

Knowledge of hotel operations, including Front Desk procedures, reservations, billing, and guest services, or the ability to quickly learn operational processes. Knowledge of Milwaukee's restaurants ...

The Pfister Hotel has received AAA Four Diamond hotel status for over 50 consecutive years. What you will be doing Lead Front Office Operations by overseeing Front Desk, Valet, and Bell Services to ...

Full Time Housekeeping House Attendant

Pittsburgh, PA · On-site

$13.50 - $16.25/hr

At Kimpton Hotel Monaco Pittsburgh, we invite you to be part of a workplace where individuality is ... front desk. * Get assignments, keys, pager, and special guest requests from your supervisor at the ...

If so, The Pfister Hotel is looking for an individual to be a part of our team and continue its ... Maintain the cleanliness of the mezzanine, front desk area, and lobby. * Maintain the cleanliness ...

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Front Desk Supervisor

Hotels

Palm Desert, CA

$23/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago


Job description

If you are passionate about hospitality, thrive in a boutique luxury environment, and are driven to create exceptional guest experiences, an exciting opportunity awaits in the heart of Palm Desert. At HOTEL PASEO, Autograph Collection, contemporary sophistication blends seamlessly with the relaxed energy of the desert, creating a destination that is both vibrant and refined. We are seeking a Front Desk Supervisor who will be responsible for supervising front desk staff as well as greeting our guests and ensuring they have an exceptional experience.

Part of the Milwaukee-based Marcus Hotels & Resorts portfolio, HOTEL PASEO offers guests a distinctive desert retreat featuring 150 thoughtfully designed guest rooms and suites, many showcasing breathtaking views of the San Jacinto Mountains and palm-lined landscape. Guests can unwind by our resort-style pool and on-site spa, explore the area on complimentary bicycles, and enjoy inspired dining at Larkspur Grill, Lemon Drop Pool Bar or Cafe Paseo. Located along world-renowned El Paseo, our boutique hotel places guests steps from premier shopping, art galleries, acclaimed restaurants, and vibrant nightlife while serving as the perfect gateway to Palm Springs and the Coachella Valley.  

What will you be doing?

  • Supervise front desk staff, reservations, and bell staff as needed, ensuring all daily functions from checklist are completed.

  • Greet and welcome guests as they arrive at the hotel.

  • Check guests in and out of rooms.

  • Input and retrieve information routinely from computer system to communicate guest requests. Make appropriate selection of rooms based on guests' needs.

  • Effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger, collect accurate information and resolve conflicts.

  • Respond to guest requests and questions regarding area or hotel, outlet information and services as well as handle guest issues and report complaints to management.

  • Maintain cash handling accuracy including responsibility for House Bank.

  • Other duties as assigned.

What do you bring to the role?

  • Previous supervisory, hotel, front desk, customer or guest service experience preferred.

  • Strong customer service, communication, and problem-solving skills.

  • Ability to stand, walk, and move throughout the front office for extended periods.

  • Proficiency in reading, writing, and communicating effectively in English.

  • Capability to accurately input and manage information using a computer system.

  • Strong organizational skills with the ability to multitask and meet deadlines.

  • Visual and auditory awareness to detect emergencies.

  • High school diploma or equivalent required.

What's in it for you?

  • Room discounts at Marcus Hotels & Resorts and Marriott worldwide locations 

  • Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa 

  • Paid time off 

  • Medical, dental, and vision insurance (offered after 1 month of employment), company-paid life insurance, employee assistance program offer for full time associates

  • 401k with employer match 

  • Ability to grow your career and transfer from one property to another  

  • Early wage access

  • Free parking

  • And more!  

Pay Estimate: starting at $23.00/hour

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 18 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

We are an equal opportunity employer and maintain a drug free work place. This organization uses E-Verify to confirm employment eligibility in the US. 

Additional Information
  • Hourly/Yearly Wage: starting at $23.00