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Front Desk Representative Jobs in Virginia (NOW HIRING)

Eastern Sports Management

Front Desk

Lynchburg, VA · On-site

$13.75 - $17.50/hr

Front Desk Staff will assist with check-ins, customer service, scheduling, and general ... representative of those an employee encounters while performing the essential functions of this job.

Wintergreen Resort

Front Desk Supervisor

Nellysford, VA · On-site

$18/hr

Front Desk Supervisor Wintergreen - Nellysford, VA 22958 Overview Salary Range $18.00 - $18.00 ... representatives of other departments who cross-train at the Front Office. Provide training and ...

Peraton

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Front Desk Manager Job Locations US-VA-Herndon Requisition ID 2025-160034 Position Category Real ... This represents the typical salary range for this position. Salary is determined by various factors ...

Peraton

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Oversee daily front desk operations, including check-in/check-out and badging procedures ... This represents the typical salary range for this position. Salary is determined by various factors ...

Peraton

Front Desk Manager

Herndon, VA

$66K - $106K/yr

Oversee daily front desk operations, including check-in/check-out and badging procedures ... This represents the typical salary range for this position. Salary is determined by various factors ...

Peraton

Front Desk Manager

Herndon, VA · On-site

$66K - $106K/yr

Oversee daily front desk operations, including check-in/check-out and badging procedures ... This represents the typical salary range for this position. Salary is determined by various factors ...

DC Dental Care PLLC

Front Desk

Fredericksburg, VA · On-site

$19 - $21/hr

Dental Front Desk Our Team fosters a positive & professional work environment, where teamwork is key! Title Front Desk Established practice in Fredericksburg is looking for a full-time motivated ...

Aloft Chesapeake

Front Desk Supervisor

Chesapeake, VA · On-site

$15.50 - $20.25/hr

The Front Desk Supervisor will be responsible for the operation of the front desk by directing ... Additionally, the requirements listed below are representative of knowledge, skills and or ability ...

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt Worldgate Athletic Club & Arch Amenities Group, one of the world's leading spa and fitness management firms, is seeking a ...

LTD Hospitality

Front Desk Supervisor

Charlottesville, VA · On-site

$19.50 - $20/hr

Additionally, the requirements listed below are representative of knowledge, skills and or ability required. Has a sincere desire to exceed guest expectations. Must have prior Front Desk Experience.

Aloft Chesapeake

Front Desk Supervisor

Chesapeake, VA · On-site

$16 - $17/hr

The Front Desk Supervisor will be responsible for the operation of the front desk by directing ... Additionally, the requirements listed below are representative of knowledge, skills and or ability ...

Arch Amenities Group

Front Desk

Herndon, VA · On-site

$14.50 - $18.50/hr

Front Desk Department: Various Reports to: Site Director Job Type: Non-Exempt Worldgate Athletic Club & Arch Amenities Group, one of the world's leading spa and fitness management firms, is seeking a ...

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All JobsFront Desk Representative JobsFront Desk Representative Jobs in Virginia

Front Desk Representative information

See Virginia salary details

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How much do front desk representative jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for front desk representative in Virginia is $15.91, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $17.16 per hour, depending on experience, location, and employer.

What are some common challenges front desk representatives face, and how can they overcome them?

Front Desk Representatives often encounter challenges such as managing high volumes of guests during peak hours, handling difficult or dissatisfied clients, and balancing multiple administrative tasks simultaneously. To overcome these challenges, effective time management, strong communication skills, and a calm, solution-oriented approach are essential. Many Front Desk Representatives find that familiarizing themselves with company policies and regularly updating their knowledge of reservation systems and customer service best practices helps them handle these situations professionally and efficiently.

How much is the salary of a front desk representative?

The average salary for a front desk representative typically ranges from $25,000 to $35,000 per year, depending on experience, location, and industry. Entry-level positions may start lower, while experienced professionals or those in high-demand areas can earn more. Many roles also offer benefits such as flexible schedules and customer service skills development.

What is a front desk representative?

Front Desk Representatives are professionals who serve as the first point of contact for visitors, clients, or patients at an organization. Their primary responsibilities include greeting guests, answering phone calls, managing appointments, and providing general administrative support. They play a crucial role in creating a positive first impression and ensuring smooth operations at the front desk. Strong communication and organizational skills are essential for this role, and Front Desk Representatives often handle a variety of tasks to support both staff and visitors.

What is the difference between Front Desk Representative vs Receptionist?

AspectFront Desk RepresentativeReceptionist
CredentialsHigh school diploma; customer service skillsHigh school diploma; communication skills
Work EnvironmentHotels, corporate offices, healthcare facilitiesMedical offices, hotels, corporate settings
Employer & Industry UsageCommon in hospitality, healthcare, corporate sectorsCommon in healthcare, hospitality, business offices
Search & Comparison IntentOften compared for customer service roles at front desksOften compared for administrative front desk roles

Both roles involve greeting visitors, answering phones, and providing information. However, a Front Desk Representative typically works in hospitality or healthcare settings, focusing on guest or patient interactions, while a Receptionist often handles administrative tasks in various office environments. The roles overlap in customer service skills but differ slightly in industry focus and specific responsibilities.

What are the key skills and qualifications needed to thrive as a front desk representative, and why are they important?

To thrive as a Front Desk Representative, you need strong organizational abilities, attention to detail, and customer service skills, typically supported by a high school diploma or equivalent. Familiarity with reservation software, phone systems, and office management tools such as Microsoft Office is often required. Outstanding communication, professionalism, and the ability to multitask in a fast-paced environment are crucial soft skills. These competencies ensure efficient front desk operations, positive guest experiences, and smooth coordination within the organization.
What are popular job titles related to Front Desk Representative jobs in VA? For Front Desk Representative jobs in VA, the most frequently searched job titles are:
Front Desk Representative jobs near you
Infographic showing various Front Desk Representative job openings in Virginia as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 15% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $33,088 per year, or $15.9 per hour.

Front Desk

Eastern Sports Management

Lynchburg, VA • On-site

$13.75 - $17.50/hr

Other

Re-posted 28 days ago

Eastern Sports Management rating

4.1

Company rating: 4.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

245th of 251 rated facilities management

Job description

Location: Hill City Sports Center, 118 Davis Cup Road, Lynchburg, VA 24502, United States
Job Category: Hill City Sports Center
Industry: Guest Services, Recreation Facility, Sports & Fitness
Employment Type: PT Non-Exempt
Description
Hill City Sports Center is seeking friendly, reliable, and customer-focused Front Desk Staff to serve as the first point of contact for guests, athletes, and families. This role is essential in creating a welcoming environment and ensuring smooth daily operations of the facility.
Front Desk Staff will assist with check-ins, customer service, scheduling, and general administrative support in a fast-paced sports and recreation environment.
Essentials Duties and Responsibilities

  • Greet and welcome all guests, athletes, and visitors in a friendly and professional manner
  • Handle check-ins, registrations, and facility access procedures
  • Answer phone calls, emails, and in-person inquiries
  • Provide information about programs, leagues, camps, and facility offerings
  • Assist with scheduling, reservations, and payments using POS or booking systems
  • Maintain cleanliness and organization of the front desk and lobby area
  • Support membership and program enrollment processes
  • Resolve customer concerns professionally or escalate when necessary
  • Assist with administrative tasks such as data entry and filing
  • Communicate effectively with coaches, staff, and management
Qualifications
  • Strong customer service and communication skills
  • Friendly, professional, and welcoming attitude
  • Reliable, punctual, and detail-oriented
  • Ability to multitask in a fast-paced environment
  • Basic computer skills (email, scheduling systems, POS systems)
  • Ability to work evenings, weekends, and event-based shifts
Preferred Qualifications
  • Previous experience in customer service, front desk, hospitality, or recreation settings
  • Experience with scheduling software or point-of-sale systems
  • Background in sports, fitness, or community recreation environments
Physical Requirements
  • Ability to sit or stand for extended periods
  • Ability to interact with guests continuously throughout shift
  • Ability to lift light office or supply materials when needed
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
  • The noise level in the work environment is usually moderate to loud.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

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