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Front Desk Receptionist Manager Jobs in Rochester, NY

Planet Fitness

Front Desk Associate

Victor, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Planet Fitness

Front Desk Associate

Canandaigua, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Planet Fitness

Front Desk Associate

Rochester, NY · On-site

$16/hr

Front Desk Associate Planet Fitness, a private equity backed fitness retailer, is seeking ... Ability to manage multiple responsibilities * Solid work ethic with strong decision-making, problem ...

Mindex

Receptionist (Part-Time) - Onsite

Rochester, NY · On-site

$22 - $25/hr

This individual will manage front desk operations, warmly greet visitors and clients, and deliver ... Proven experience as a receptionist, front office representative, or similar role. * Excellent ...

Dave & Buster's, Inc.

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

Dave & Buster's

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

Dave & Buster

Host Front Desk

Rochester, NY · On-site

$13.75 - $18.50/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Notifies Manager of any Guest that is perceived to be unhappy. * Assists other Team Members as ...

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All JobsFront Desk Receptionist JobsFront Desk Receptionist Manager JobsFront Desk Receptionist Manager Jobs in Rochester, NY

Front Desk Receptionist Manager information

See Rochester, NY salary details

$9

$16

$21

How much do front desk receptionist manager jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for front desk receptionist manager in Rochester, NY is $16.49, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $18.27 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Receptionist Manager vs Front Desk Receptionist?

AspectFront Desk ReceptionistFront Desk Receptionist Manager
ResponsibilitiesGreeting visitors, answering phones, scheduling appointmentsOverseeing reception staff, managing schedules, ensuring service quality
Required CredentialsHigh school diploma or equivalent; customer service experienceSimilar credentials; leadership experience preferred
Work EnvironmentFront office, customer-facingFront office, supervisory role
Employer UsageHotels, clinics, corporate officesHotels, clinics, corporate offices

The main difference is that the Front Desk Receptionist manages daily front desk operations and supervises staff, while the Front Desk Receptionist handles customer interactions and administrative tasks. The manager role involves leadership responsibilities, whereas the receptionist focuses on direct customer service.

What are some common challenges faced by front desk receptionist managers, and how can they be addressed?

Front Desk Receptionist Managers often encounter challenges such as handling high volumes of guest inquiries, managing staff schedules, and resolving unexpected conflicts or complaints. Successful managers prioritize clear communication, effective delegation, and proactive problem-solving to maintain smooth operations. Utilizing scheduling software and regular team meetings can help streamline processes and ensure everyone is aligned. Building strong relationships with team members and other departments also fosters a supportive work environment that enhances overall efficiency.

What does a front desk receptionist manager do?

A Front Desk Receptionist Manager oversees the daily operations of the front desk area in businesses such as hotels, offices, or medical facilities. They supervise receptionist staff, ensure excellent customer service, handle guest or client inquiries, and manage administrative tasks like scheduling and record-keeping. Additionally, they may be responsible for hiring, training, and evaluating front desk employees to maintain a smooth and welcoming environment. Their role is essential for creating a positive first impression and efficient workflow at the front desk.

What are the key skills and qualifications needed to thrive as a front desk receptionist manager?

To thrive as a Front Desk Receptionist Manager, you need strong organizational abilities, multitasking skills, customer service expertise, and prior experience or education in office administration or hospitality management. Familiarity with scheduling software, phone systems, and front desk management tools such as property management systems (PMS) is typically required. Exceptional communication, leadership, and problem-solving skills help you effectively coordinate teams and create a welcoming environment. These competencies are crucial for ensuring smooth daily operations, high guest satisfaction, and efficient team performance at the front desk.
What are the most commonly searched types of Front Desk Receptionist jobs in Rochester, NY? The most popular types of Front Desk Receptionist jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Front Desk Receptionist Manager jobs? Cities near Rochester, NY with the most Front Desk Receptionist Manager job openings:
Front Desk Receptionist Manager jobs near you

Receptionist

Fairport Rehab & Nursing Center

Fairport, NY

$16/hr

Part-time

Posted 2 days ago

New

Job description

Receptionist

Job Summary

Fairport Rehab & Nursing Center, a 142-bed Rehabilitation and Skilled Nursing Facility, is seeking a Part-Time Receptionist to provide exceptional front desk coverage on Saturdays (11:45am-4:00pm) and Sundays (3:45pm-9:00pm) with opportunities to pick up additional shifts as needed. As an integral part of our team, you will be responsible for providing a warm and professional welcome to residents, visitors, and staff, while also handling phone calls, mail, and administrative tasks. If you are dependable, friendly, and enjoy creating a welcoming environment, we encourage you to apply to this rewarding Part-Time Receptionist role at Fairport Rehab & Nursing Center.

Responsibilities

  • Operate the facility switchboard and paging system with patience, courtesy, and professionalism

  • Receive, screen, and relay incoming calls, forward phone messages, and direct calls to the appropriate staff according to facility policy

  • Welcome and direct residents, visitors, consultants, emergency personnel, and other guests

  • Assist with visitor screening procedures as needed

  • Sign for deliveries and assist with sorting incoming mail

  • Perform basic clerical duties and provide administrative support as assigned

  • Maintain a warm, welcoming, and professional front desk environment

  • Interact respectfully and courteously with residents, families, visitors, and staff

Requirements

  • High school diploma or equivalent required

  • Previous receptionist experience preferred

  • Basic computer skills, including email, data entry, and familiarity with standard office applications

Qualifications

  • Pleasant and professional speaking voice

  • Strong interpersonal, communication, and observation skills

  • Availability to work weekends and holidays as needed

  • Ability to work cooperatively as part of a team

  • Ability to work independently while demonstrating flexibility, integrity, professionalism, and the ability to interact effectively with residents, families, visitors, staff, volunteers, and government agencies under a variety of circumstances

What We Offer

  • Competitive pay rate of $16 HOURLY

  • Opportunities to work in a dynamic and compassionate healthcare environment

  • A positive work-life balance with flexible scheduling

  • A chance to make a meaningful impact every day

If you are a reliable, friendly, and organized individual who enjoys providing excellent customer service, we encourage you to apply for this Part-Time Receptionist role at Fairport Rehab & Nursing Center. Apply today to join our team and start making a difference in the lives of our residents!