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Front Desk Director Jobs (NOW HIRING)

Front Desk Associate

Front Desk Associate

PA · On-site

$13.50 - $17.25/hr

Job Summary The Front Desk Associate is responsible for providing exceptional customer service to ... Answer and direct phone calls to the appropriate department or individual, including patient ...

THE SAINT CONSTANTINE SCHOOL ASO

Front Desk

Houston, TX

$14.25 - $18.50/hr

Position Summary The Front Desk supports daily campus operations. This position provides essential ... Maintain accurate student logs, visitor check-ins, and campus documentation as directed. * Serve as ...

THE SAINT CONSTANTINE SCHOOL ASO

Front Desk

Houston, TX · On-site

$14.25 - $18.50/hr

Position Summary The Front Desk supports daily campus operations. This position provides essential ... Maintain accurate student logs, visitor check-ins, and campus documentation as directed. * Serve as ...

Pro Fitness Enterprises Inc

Front Desk

Billerica, MA · On-site

$14.75 - $19/hr

You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and ...

IRON ATMOSPHERE LLC

Front Desk

Neptune City, NJ · On-site

$17/hr

You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and ...

IRON ATMOSPHERE LLC

Front Desk

Tinton Falls, NJ · On-site

$17/hr

You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and ...

Pro Fitness Enterprises Inc

Front Desk

Billerica, MA · On-site

$14.75 - $19/hr

You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and ...

IRON ATMOSPHERE LLC

Front Desk

Tinton Falls, NJ · On-site

$17/hr

You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and ...

Altitude Trampoline Park

Front Desk

Gilbert, AZ

$12.75 - $16.25/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Develop ability to work without constant direct supervision and remain at assigned post * Maintain ...

Altitude Trampoline Park

Front Desk

Wilmington, DE

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Develop ability to work without constant direct supervision and remain at assigned post * Maintain ...

CITY ZERO LLC

Front Desk

Miami, FL

$16 - $76/hr

You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and ...

Altitude Trampoline Park

Front Desk

Fort Worth, TX

$12.75 - $16.25/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Develop ability to work without constant direct supervision and remain at assigned post * Maintain ...

Altitude Trampoline Park

Front Desk

Rochester, NY · On-site

$13.50 - $17.50/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Develop ability to work without constant direct supervision and remain at assigned post * Maintain ...

CITY ZERO LLC

Front Desk

Miami, FL

$16 - $76/hr

You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and ...

Altitude Trampoline Park

Front Desk

Phoenix, AZ

$14 - $17.75/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Develop ability to work without constant direct supervision and remain at assigned post * Maintain ...

Altitude Trampoline Park

Front Desk

Sanford, FL · On-site

$12.50 - $16.25/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Develop ability to work without constant direct supervision and remain at assigned post * Maintain ...

Altitude Trampoline Park

Front Desk

Phoenix, AZ

$14 - $17.75/hr

Front Desk: As a member of Altitude's front desk team you will be responsible for creating a ... Develop ability to work without constant direct supervision and remain at assigned post * Maintain ...

CITY ZERO LLC

Front Desk

Miami, FL · On-site

$16 - $76/hr

You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and ...

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Front Desk Director information

See salary details

$10

$19

$29

How much do front desk director jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for front desk director in the United States is $19.23, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.15 per hour, depending on experience, location, and employer.

What is the difference between Front Desk Director vs Front Desk Supervisor?

AspectFront Desk DirectorFront Desk Supervisor
ResponsibilitiesOversees front desk operations, manages staff, develops policies, and ensures guest satisfactionSupervises front desk staff, handles daily guest interactions, and ensures smooth check-in/out processes
CredentialsHigh school diploma or equivalent; hospitality management experience often preferredHigh school diploma; experience in customer service or hospitality roles
Work EnvironmentHotel or hospitality management setting, often in larger establishmentsFront desk area in hotels, resorts, or similar hospitality venues

The main difference between a Front Desk Director and a Front Desk Supervisor lies in scope and responsibilities. The Front Desk Director typically oversees the entire front desk operation, manages staff, and develops policies, while the Front Desk Supervisor focuses on daily staff supervision and guest interactions. Both roles require customer service skills and hospitality experience, but the Director's role is more strategic and managerial.

How does a front desk director typically support and lead their team to ensure exceptional guest experiences?

A Front Desk Director plays a crucial leadership role by setting standards for service, providing training, and actively engaging with staff to resolve guest concerns. They often oversee scheduling, handle escalated issues, and implement process improvements to streamline front desk operations. Collaboration with housekeeping, maintenance, and management is common to ensure seamless guest services. Effective Front Desk Directors also foster a positive work environment, encouraging professional growth and open communication within their team.

What are the key skills and qualifications needed to thrive as a front desk director, and why are they important?

To thrive as a Front Desk Director, you need strong organizational, leadership, and customer service skills, typically supported by experience in hospitality management or a related field. Familiarity with property management systems (PMS), booking platforms, and front desk software is essential, and certifications in hospitality management can be advantageous. Excellent communication, problem-solving abilities, and team motivation are vital soft skills that set top performers apart. These competencies are crucial for ensuring efficient front desk operations, guest satisfaction, and seamless coordination within the hospitality environment.

What does a front desk director do?

A Front Desk Director oversees the operations of the front desk in a hotel, office, or other customer-facing environment. Their duties include managing front desk staff, ensuring excellent customer service, handling guest concerns, and coordinating with other departments to ensure smooth operations. They are responsible for training employees, optimizing workflows, and maintaining standards for appearance and professionalism at the front desk. The role requires strong leadership, organizational, and communication skills.
What cities are hiring for Front Desk Director jobs? Cities with the most Front Desk Director job openings:
What are the most commonly searched types of Front Desk jobs? The most popular types of Front Desk jobs are:
What states have the most Front Desk Director jobs? States with the most job openings for Front Desk Director jobs include:
Front Desk Director jobs near you

Front Desk Associate

Front Desk Associate

PA • On-site

$13.50 - $17.25/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Job Summary
The Front Desk Associate is responsible for providing exceptional customer service to all of our patients and visitors. Along with providing exceptional customer service, this position will also be responsible for a variety of administrative tasks as well as ensuring the aesthetic in the lobby remains clean and welcoming.
Essential Functions:
  • Greet and welcome visitors in a professional and friendly manner
  • Answer and direct phone calls to the appropriate department or individual, including patient messages
  • Provide excellent customer support by addressing inquiries and resolving issues promptly
  • Manage incoming and outgoing mail, packages, and deliveries
  • Schedule appointments and maintain calendars for staff members within the EMR software including processing of referrals and pre-certification of procedures
  • Assist with filing, transcribing, and organizing documents
  • Perform clerical duties such as data entry, scanning, and photocopying
  • Assist with inventory management
  • Coordinate office events and assist with event planning
  • Collect copays and other payments as necessary
  • Other duties as assigned

Requirements
Education, Skills, and Experience:
  • High School Diploma required
  • 1-3 years of relevant medical / surgical practice experience
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • Experience with practice management software (ie EMA) and Microsoft Office Word and Excel

Physical Requirements:
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift a minimum of 15 pounds at times.

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