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Front Desk Director Jobs in Kansas (NOW HIRING)

Front Desk Receptionist

Hutchinson, KS · On-site

$13 - $16.75/hr

... Front Desk Receptionist to join our team! This person will be the first point of contact for many ... What You'll Do * Answer and direct incoming phone calls * Greet and assist customers in a ...

Front Desk/Host

Kansas City, KS · On-site

$7.25 - $14/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk/Host

Kansas City, KS · On-site

$7.25 - $14/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk/Host

Overland Park, KS · On-site

$7.25 - $13.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk/Host

Kansas City, KS · On-site

$7.25 - $14/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk/Host

Overland Park, KS · On-site

$7.25 - $13.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk/Host

Overland Park, KS · On-site

$7.25 - $13.75/hr

Our front desk and host position ensures Guests' initial impressions with Dave & Buster's are ... Manages flow from the front doors, efficiently helping Guests with needs and directing as needed.

Front Desk

Lawrence, KS · On-site

$14/hr

Unit Director FLSA STATUS: Non-Exempt PRIMARY FUNCTION: Provide regular clerical and administrative support to the Area Director, Site Coordinators, and other Club staff as necessary. Greets parents ...

Front Desk Agent

Leawood, KS · On-site

$13.75 - $17.50/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a ...

Front Desk Agent

Kansas City, KS · On-site

$15 - $16/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a ...

Front Desk Agent

Leawood, KS · On-site

$13.75 - $17.50/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a ...

Front Desk Agent

Kansas City, KS · On-site

$13.75 - $17.25/hr

Front Desk Agent, Role Specific Duties and Expectations The core mission of the Front Desk Agent is ... Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a ...

The Position: This position is responsible for working the front desk of our Community Center ... and directing them to their required locations. Consistency is a key element in a positive ...

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Front Desk Director information

What does a front desk director do?

A Front Desk Director oversees the operations of the front desk in a hotel, office, or other customer-facing environment. Their duties include managing front desk staff, ensuring excellent customer service, handling guest concerns, and coordinating with other departments to ensure smooth operations. They are responsible for training employees, optimizing workflows, and maintaining standards for appearance and professionalism at the front desk. The role requires strong leadership, organizational, and communication skills.

How does a front desk director typically support and lead their team to ensure exceptional guest experiences?

A Front Desk Director plays a crucial leadership role by setting standards for service, providing training, and actively engaging with staff to resolve guest concerns. They often oversee scheduling, handle escalated issues, and implement process improvements to streamline front desk operations. Collaboration with housekeeping, maintenance, and management is common to ensure seamless guest services. Effective Front Desk Directors also foster a positive work environment, encouraging professional growth and open communication within their team.

What are the key skills and qualifications needed to thrive as a front desk director, and why are they important?

To thrive as a Front Desk Director, you need strong organizational, leadership, and customer service skills, typically supported by experience in hospitality management or a related field. Familiarity with property management systems (PMS), booking platforms, and front desk software is essential, and certifications in hospitality management can be advantageous. Excellent communication, problem-solving abilities, and team motivation are vital soft skills that set top performers apart. These competencies are crucial for ensuring efficient front desk operations, guest satisfaction, and seamless coordination within the hospitality environment.

What is the difference between Front Desk Director vs Front Desk Supervisor?

AspectFront Desk DirectorFront Desk Supervisor
ResponsibilitiesOversees front desk operations, manages staff, develops policies, and ensures guest satisfactionSupervises front desk staff, handles daily guest interactions, and ensures smooth check-in/out processes
CredentialsHigh school diploma or equivalent; hospitality management experience often preferredHigh school diploma; experience in customer service or hospitality roles
Work EnvironmentHotel or hospitality management setting, often in larger establishmentsFront desk area in hotels, resorts, or similar hospitality venues

The main difference between a Front Desk Director and a Front Desk Supervisor lies in scope and responsibilities. The Front Desk Director typically oversees the entire front desk operation, manages staff, and develops policies, while the Front Desk Supervisor focuses on daily staff supervision and guest interactions. Both roles require customer service skills and hospitality experience, but the Director's role is more strategic and managerial.

What are the most commonly searched types of Front Desk jobs in Kansas?

The most popular types of Front Desk jobs in Kansas are:

What cities in Kansas are hiring for Front Desk Director jobs?

Cities in Kansas with the most Front Desk Director job openings:

$16 - $20.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Job description

Front Desk Manager

The Front Desk Manager must demonstrate a commitment to customer service by soliciting and responding promptly to guest needs. Ensure all members of the Front Office staff, including new hires, are trained to meet standards of each component. Empower staff to deliver exceptional customer service, meeting or exceeding budgeted profit and margin of the department. Prepare annual departmental budget that accurately reflects the hotel's operations plan. Manage human resources functions including recruiting, selection, orientation, training, coaching, performance reviews, recognition programs, maintain a skilled and motivated workforce.

Qualifications include college level reasoning, math, and language skills. Two years prior departmental management experience in front office or related disciplines are required. Time management and negotiation skills are necessary. Ability to manage and lead each discipline of the department independently is required. Ability to manage according to employment and Innkeeper laws of the jurisdiction. Prior cash handling experience necessary. Ability to communicate effectively with the public and other employees. Read, write and speak English fluently. Computer experience required. No employee will pose a direct threat to the health/safety of self or others.

Benefits include multiple tiers of medical coverage, dental & vision coverage, 24/7 teledoc service, free maintenance medications, pet insurance, hotel discounts, tuition reimbursement, paid time off (vacation, sick, bereavement, and holidays), and 401K match.