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Front Desk Assistant Jobs in Springfield, OH (NOW HIRING)

Fairfield Dayton North

Front Desk Agent

Dayton, OH · On-site

$13.75 - $17.50/hr

The Front Desk Agent is responsible for providing exceptional service to guests during their stay ... Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation ...

Fairfield Dayton North

Front Desk Agent

Dayton, OH · On-site

$13.75 - $17.50/hr

The Front Desk Agent is responsible for providing exceptional service to guests during their stay ... Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation ...

Fairfield Dayton North

Front Desk Agent

Dayton, OH · On-site

$13.75 - $17.50/hr

The Front Desk Agent is responsible for providing exceptional service to guests during their stay ... Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation ...

Fairfield Dayton North

Front Desk Agent

Vandalia, OH

$13.50 - $17/hr

The Front Desk Agent is responsible for providing exceptional service to guests during their stay ... Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation ...

Fairfield Dayton North

Front Desk Agent

Vandalia, OH · On-site

$13.50 - $17/hr

The Front Desk Agent is responsible for providing exceptional service to guests during their stay ... Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation ...

SNI USA Inc

Front Desk Receptionist

Beavercreek, OH · On-site

$14 - $17.75/hr

Beavercreek-based Front Desk Reception Opportunity!!! We are collaborating with a well-known/well ... Perform other clerical administrative tasks as assigned * Assist other personnel in times of high ...

InnVite Hospitality

Front Desk Agent/Night Auditor

Dayton, OH · On-site

$13.75 - $17.50/hr

Reservations-Guest Rooms and Meeting Rooms * Assist with Administrative Duties as assigned by Management * Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily * Set up Breakfast Bar or Refill ...

InnVite Hospitality

Front Desk Agent/Night Auditor

Dayton, OH · On-site

$13.75 - $17.50/hr

Reservations-Guest Rooms and Meeting Rooms * Assist with Administrative Duties as assigned by Management * Keep Front Desk Area& Lobby Neat & Tidy and Clean Daily * Set up Breakfast Bar or Refill ...

Massage Envy PCRK

Front Desk Associate

Dayton, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding ... home regimen * Assist with other duties, which may include but are not limited to: * Completing ...

PCRK Group

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding ... home regimen * Assist with other duties, which may include but are not limited to: * Completing ...

PCRK Group

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Description Position Overview The primary responsibility of a Front Desk Associate is to deliver ... home regimen * Assist with other duties, which may include but are not limited to: * Completing ...

Massage Envy PCRK

Front Desk Associate

Beavercreek, OH · On-site

$13.50 - $17.50/hr

Position Overview The primary responsibility of a Front Desk Associate is to deliver outstanding ... home regimen * Assist with other duties, which may include but are not limited to: * Completing ...

Gastro Health

Front Desk Representative

Springfield, OH · On-site

$13.25 - $16.25/hr

Gastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a ... Research & assist patients with questions regarding balances including collecting applicable ...

Gastro Health

Front Desk Representative

Springfield, OH · On-site

$14 - $17/hr

Gastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a ... Research & assist patients with questions regarding balances including collecting applicable ...

Gastro Health

Front Desk Representative

Springfield, OH · On-site

$13.25 - $16.25/hr

Gastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a ... Research & assist patients with questions regarding balances including collecting applicable ...

Gastro Health

Front Desk Representative

Springfield, OH · On-site

$13.25 - $16.25/hr

Gastro Health is seeking a Full-Time Front Desk Representative to join our team! Gastro Health is a ... Research & assist patients with questions regarding balances including collecting applicable ...

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Front Desk Assistant information

See Springfield, OH salary details

$7

$13

$19

How much do front desk assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk assistant in Springfield, OH is $13.56, according to ZipRecruiter salary data. Most workers in this role earn between $10.82 and $15.58 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Springfield, OH?

The most popular types of Front Desk jobs in Springfield, OH are:

What are popular job titles related to Front Desk Assistant jobs in Springfield, OH?

For Front Desk Assistant jobs in Springfield, OH, the most frequently searched job titles are:

What job categories do people searching Front Desk Assistant jobs in Springfield, OH look for?

The top searched job categories for Front Desk Assistant jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Front Desk Assistant jobs?

Cities near Springfield, OH with the most Front Desk Assistant job openings:

Front Desk Assistant jobs near you
Infographic showing various Front Desk Assistant job openings in Springfield, OH as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $28,197 per year, or $13.6 per hour.

Front Desk Agent

Fairfield Dayton North

Dayton, OH • On-site

$13.75 - $17.50/hr

Full-time

Re-posted 6 days ago

Job description

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner. 

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

  • Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information. 
  • Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members. 
  • Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts. 
  • Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges. 
  • Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary. 
  • Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy. 
  • Assist with hotel shuttle or transportation services, ensuring timely and courteous service. 
  • Assist guests with luggage upon arrival and departure. 
  • Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests. 
  • Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. 
  • Be aware of and prepare for incoming VIP guests. 
  • Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager. 
  • Exhibit a positive and cooperative attitude as part of the team. 
  • Communicate effectively with coworkers and contribute to a supportive work environment. 
  • Handle and account for keys properly. 
  • Understand and adhere to emergency procedures and security policies.
  • Ensure the confidentiality and protection of guest room numbers. 
  • Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue. 
  • Must maintain a neat, clean, and well-groomed appearance in accordance with company standards 

Qualifications: 

Education: High School diploma or equivalent. 

Experience: Prior experience in a customer service role preferred. 

  • Strong verbal and written communication skills. 
  • Basic computer skills. 
  • Knowledge of the hotel, its services, and the surrounding area. 
  • Ability to stand for extended periods, up to 8 hours. 
  • Ability to lift up to 15 lbs on occasion. 
  • Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs. 

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