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Front Desk Assistant Jobs in Springfield, OH (NOW HIRING)

Front Desk Agent

Dayton, OH · On-site

$13.75 - $17.50/hr

... Assist with Administrative Duties as assigned by Management Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New ...

Front Desk Reception Team Lead

Beavercreek, OH · On-site

$14.75 - $19.75/hr

Ensure front desk staff remain on task and adhere to established procedures * Assist with team scheduling and onboarding/training of new staff * Collect employee timesheets and facilitate payroll ...

Front Desk Receptionist

Marysville, OH · On-site

$14 - $15/hr

Join our Team = Front Desk Receptionist Staff Needed Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...

Front Desk Receptionist

Marysville, OH · On-site

$14 - $15/hr

Join our Team = Front Desk Receptionist Staff NeededAre you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a ...

Front Desk Agent

Dayton, OH

$13.75 - $17.50/hr

... Assist with Administrative Duties as assigned by Management Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily Take Group Reservations & Set up Group Blocks Sales of Guest Rooms with New ...

Front Desk Agent

Dayton, OH

$13.75 - $17.50/hr

For a professional candidate promotion to Front Desk Manager, Assistant General Manager and Manager is possible. Some areas you will learn are: * Guest Check-in & Check-out * PMS Operations * Cash ...

Front Desk Associate

Dayton, OH · On-site

$14.50/hr

One Lincoln Park is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities Front Desk Associate One Lincoln Park in Dayton, OH is ...

Front Desk Associate

Dayton, OH · On-site

$14.50/hr

One Lincoln Park is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities Front Desk AssociateOne Lincoln Park in Dayton, OH is ...

Front Desk Associate

Dayton, OH · On-site

$14.50/hr

One Lincoln Park is an Equal Opportunity Employer as to all protected groups, including protected veterans and individuals with disabilities Front Desk Associate One Lincoln Park in Dayton, OH is ...

Hotel Front Desk

Sidney, OH · On-site

$13.25 - $16.75/hr

Core Front Desk Responsibilities * Perform all check-in and check-out procedures efficiently and ... Willingly assist housekeeping with room inspections, linen delivery, or room turns during high ...

Hotel Front Desk

Sidney, OH · On-site

$13.25 - $16.75/hr

Core Front Desk Responsibilities * Perform all check-in and check-out procedures efficiently and ... Willingly assist housekeeping with room inspections, linen delivery, or room turns during high ...

Front Desk Agent

Vandalia, OH · On-site

$13.50 - $17/hr

Front Desk Agent The Front Desk Agent is responsible for providing exceptional service to guests ... Handle reservations with efficiency and accuracy. * Assist with hotel shuttle or transportation ...

Front Desk Coordinator

Dayton, OH · On-site

$15.75 - $20.50/hr

Join Our Team as a Front Desk Coordinator! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at ...

Front Desk Coordinator

Dayton, OH · On-site

$15.75 - $20.50/hr

Join Our Team as a Front Desk Coordinator! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at ...

Front Desk Coordinator

Dayton, OH · On-site

$14.25 - $18.50/hr

Join Our Team as a Front Desk Coordinator! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at ...

Front Desk Coordinator

Dayton, OH · On-site

$15.75 - $20.50/hr

Join Our Team as a Front Desk Coordinator! Do you love working with kids and teens? Are you passionate about making dental visits fun and stress-free? If so, we want YOU to be part of our team at ...

Corporate Front Desk Administrator

Dayton, OH · On-site

$15.75 - $21/hr

Corporate Front Desk Administrator Join a company where people, teamwork, and a strong culture are ... Communicate with suppliers regarding missing, incomplete, or past-due invoices. * Assist Accounting ...

Front Desk Agent

Dayton, OH · On-site

$13.75 - $17.50/hr

Front Office Leadership / Assistant General Manager / General Manager Position Summary: The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary ...

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Front Desk Assistant information

See Springfield, OH salary details

$7

$13

$19

How much do front desk assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for front desk assistant in Springfield, OH is $13.56, according to ZipRecruiter salary data. Most workers in this role earn between $10.82 and $15.58 per hour, depending on experience, location, and employer.

What is a front desk assistant?

Front Desk Assistants are professionals who manage the front desk area of an office, hotel, or other organization. They greet visitors, answer phone calls, respond to inquiries, and direct guests or clients to the appropriate person or department. In addition to providing customer service, they may also handle administrative tasks such as scheduling appointments, managing correspondence, and maintaining records. Their role is crucial in creating a positive first impression and ensuring the smooth operation of daily activities.

What are some common challenges front desk assistants face, and how can they handle them effectively?

Front Desk Assistants often encounter high volumes of visitors and calls, which can be overwhelming during peak hours. Staying organized, prioritizing tasks, and maintaining a calm demeanor are key to handling these challenges. Additionally, they may need to resolve conflicts or handle difficult guests; practicing active listening and clear communication helps in diffusing tense situations. Collaborating closely with other departments, such as security or housekeeping, also ensures smooth daily operations.

What are the key skills and qualifications needed to thrive as a front desk assistant, and why are they important?

To thrive as a Front Desk Assistant, you need strong organizational skills, attention to detail, and proficiency in office administration, typically supported by a high school diploma or equivalent. Familiarity with scheduling software, multi-line phone systems, and office productivity tools like Microsoft Office is often required. Excellent communication, a friendly demeanor, and the ability to handle stressful situations gracefully are standout soft skills. These abilities are crucial for ensuring smooth front desk operations, creating a positive first impression, and providing efficient support to staff and visitors.

What is the difference between Front Desk Assistant vs Receptionist?

AspectFront Desk AssistantReceptionist
CredentialsHigh school diploma or equivalent; some roles may require customer service experienceHigh school diploma or equivalent; often similar requirements
Work EnvironmentHotels, clinics, corporate offices, educational institutionsHotels, medical offices, corporate reception areas
Employer & Industry UsageCommonly used in hospitality, healthcare, and business sectorsPrimarily in hospitality, healthcare, and administrative settings
Search & Comparison IntentOften compared for customer service and administrative dutiesSimilar roles with slight variations in responsibilities

Both Front Desk Assistants and Receptionists perform front-line customer service and administrative tasks in various industries. While their roles overlap significantly, the term 'Receptionist' is more commonly associated with hospitality and healthcare settings, whereas 'Front Desk Assistant' may be used in a broader range of environments. Understanding these nuances helps in choosing the right job or training path.

Can a shy person be a front desk assistant?

A front desk assistant role involves interacting with visitors and handling phone calls, so good communication skills are important. While being shy may present some challenges, many shy individuals can succeed by developing their interpersonal skills and gaining experience. Comfort with customer service and a friendly demeanor are often valued in this position.
More about Front Desk Assistant jobs

What are the most commonly searched types of Front Desk jobs in Springfield, OH?

The most popular types of Front Desk jobs in Springfield, OH are:

What job categories do people searching Front Desk Assistant jobs in Springfield, OH look for?

The top searched job categories for Front Desk Assistant jobs in Springfield, OH are:

What cities near Springfield, OH are hiring for Front Desk Assistant jobs?

Cities near Springfield, OH with the most Front Desk Assistant job openings:

Infographic showing various Front Desk Assistant job openings in Springfield, OH as of August 2026, with employment types broken down into 79% Full Time, and 21% Temporary. Highlights an 100% In-person job distribution, with an average salary of $28,197 per year, or $13.6 per hour.

$13 - $15/hr

Full-time, Part-time, Other

Re-posted 2 hours ago


Job description

Front Desk Associate

At SpringHill Suites by Marriott Troy Dayton, we design and manage properties built on humble family values and a genuine love for hospitality. Every detail is intentional, every property is unique, and every guest — and team member — is treated like family.

We are seeking a Front Desk Associate to join our growing team. The Front Desk Associate is the heartbeat of our hotel. You'll be the first and last face our guests see, setting the tone for their entire stay. If you're energetic, solution-oriented, and love connecting with people, you'll thrive in this role.

Pay and Schedule
  • $13-$15 per hour
  • First and Second shift
Benefits
  • Employee hotel discounts across Seva Hospitality properties
  • Flexible scheduling — full-time and part-time available across 1st and 2nd shifts
  • Career growth opportunities within Seva Hospitality's expanding portfolio
  • Collaborative, guest-focused team culture
Responsibilities
  • Welcome and check in arriving guests, ensuring a smooth and friendly first impression at every interaction

  • Manage guest reservations, modifications, and cancellations using the property management system (PMS)

  • Answer incoming calls and respond to guest inquiries with professionalism and warmth

  • Promote and enroll guests in hotel rewards programs

  • Resolve guest concerns promptly and creatively, escalating to management when appropriate

  • Balance daily accounts and perform end-of-shift financial reconciliation

  • Assist the sales and revenue team with special requests, group blocks, and upselling opportunities

  • Maintain a clean, organized, and welcoming front desk area at all times

Requirements
  • Exceptional customer service and communication skills — written and verbal
  • Ability to multitask and remain composed in a fast-paced, guest-facing environment
  • Basic to moderate computer proficiency, including email and internet navigation
  • Flexible availability, including evenings, weekends, and select holidays
  • Self-motivated, detail-oriented, and reliably punctual
  • Prior hotel front desk or customer service experience preferred; PMS experience (IHG, HotelKey, Hilton, or PEP) is a plus

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.