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From Home Onboarding Jobs (NOW HIRING)

Gentem

Customer Onboarding Specialist

About the Role The Customer Onboarding Specialist will lay the foundation for customer success ... Adoption Assistance * WFH (We are a fully remote team!

Lease End

Onboarding Specialist

Lehi, UT · On-site

$18/hr

We built Lease End so drivers can handle their buyout from home in minutes instead of weeks-with ... The Onboarding Specialist is responsible for delivering an exceptional first-time experience for ...

Vivint

Onboarding Specialist

Provo, UT

$17/hr

As a leader in smart home technology, we are seeking an energetic and detail-oriented Onboarding ... You will collaborate closely with our recruiting department to ensure a smooth transition from ...

Vivint

Onboarding Specialist

Orem, UT · On-site

$17/hr

As a leader in smart home technology, we are seeking an energetic and detail-oriented Onboarding ... You will collaborate closely with our recruiting department to ensure a smooth transition from ...

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How much do from home onboarding jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for from home onboarding in the United States is $25.95, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $29.09 per hour, depending on experience, location, and employer.

What is the difference between From Home Onboarding vs Customer Service Representative?

AspectFrom Home OnboardingCustomer Service Representative
Required credentialsBasic computer skills, onboarding trainingCommunication skills, customer service experience
Work environmentRemote, home-basedRemote or in-office, customer-facing
Employer/industry usageHR, onboarding departmentsRetail, telecom, tech support
Search and comparison intentUnderstanding onboarding process from homeCustomer support roles

From Home Onboarding involves guiding new employees through company procedures remotely, focusing on training and integration. Customer Service Representatives handle customer inquiries and support, often remotely but with direct customer interaction. While both roles can be remote, their core functions differ significantly, with onboarding centered on internal processes and customer service on external client support.

What cities are hiring for From Home Onboarding jobs? Cities with the most From Home Onboarding job openings:
What are the most commonly searched types of Onboarding jobs? The most popular types of Onboarding jobs are:
What states have the most From Home Onboarding jobs? States with the most job openings for From Home Onboarding jobs include:
From Home Onboarding jobs near you

Customer Onboarding Specialist

Gentem

Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 16 days ago

Job description

About the Role
The Customer Onboarding Specialist will lay the foundation for customer success! Implement strategies and processes that deliver consistent customer satisfaction and retention. Use your product knowledge and problem-solving skills to enhance customer engagements and achieve successful outcomes throughout all phases of the customer lifecycle. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation.
This role will also partner with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Deliver feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Be a customer advocate to find solutions, identify product enhancements, and other actions to meet the needs of customers.
About the Job
  • Execute customer onboarding processes to build a strong customer relationship foundation
  • Coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers
  • Track and document onboarding success against key milestones
  • Follow up on and provide status updates to appropriate stakeholders throughout onboarding process to remove roadblocks
  • Deliver customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges
  • Understand the customer's maintenance strategy and how they operate, then partner with internal teams to configure the product to fit into those processes as effectively as possible
  • Leverage feedback for continuous improvement to the customer onboarding process

About You
  • Customer obsessed
  • Self motivated with strong sense of urgency
  • Tech savvy
  • Detail Oriented
  • Good oral, written, and interpersonal communication skills with an aptitude to correspond across all levels in a tactful, mature, and professional manner
  • Organized with excellent time management skills
  • Ability to remain flexible and work collaboratively in a fast paced environment
  • Some healthcare industry experience preferred

What we offer
Gentem is committed to pursuing and hiring a diverse workforce and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of any characteristic protected by applicable federal, state or local law. We provide:
  • Generous, flexible vacation
  • Premium medical plans (We are a healthcare startup after all!)
  • 99% paid premium for dental and vision
  • LTD , STD, and Life Insurances
  • Employer Sponsored 401 (k)
  • Employee Assistance Programs for your Physical, Mental, Social, and Financial Health
  • Paid Parental Leave
  • Adoption Assistance
  • WFH (We are a fully remote team!)

Apply