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From Home Amazon Tier 3 Jobs (NOW HIRING)

Pennant Services

Tier 3 Support Engineer

Nashville, TN · On-site

We believe great results come from empowered leaders, strong relationships, and people who take ... home health and hospice agencies and senior living communities located throughout the US. Each of ...

Pennant Services

Tier 3 Support Engineer

Nashville, TN · On-site

We believe great results come from empowered leaders, strong relationships, and people who take ... home health and hospice agencies and senior living communities located throughout the US. Each of ...

kgs

NOC Technician Tier 3

Washington, DC · Hybrid

The NOC Tier 3 Technician will serve as the highest level of technical escalation within the ... Extensive experience with enterprise network equipment from multiple vendors (Cisco, Juniper, Palo ...

Vero Networks

NOC Engineer - Tier III

Tulsa, OK · On-site

NOC Engineer - Tier III Department: Networks Operations POSITION SUMMARY The NOC Engineer - Tier ... from each new employee's Form I-9 to confirm work authorization. For more information about E ...

PlanIT Group, LLC

CIOCC Tier 3 Analyst

Rockville, MD · On-site

Responsibilities : • Analyze and respond to security events and incidents from SIEM, Firewall (FW ... Tier 1s). Qualifications : Required : • 3-5 years of security operations center environment ...

iClassPro Inc

Tier 3 Technical Support

Longview, TX

Own issues end-to-end, from investigation through resolution * Contribute to internal documentation ... in a Tier 2 or Tier 3 technical support or similar role * Strong understanding of relational ...

iClassPro, Inc

Tier 3 Technical Support

Longview, TX · On-site

Own issues end-to-end, from investigation through resolution * Contribute to internal documentation ... in a Tier 2 or Tier 3 technical support or similar role * Strong understanding of relational ...

asrcfh

Systems Administrator, Tier 3

Bexar, TX

Position : Intermediate System Administrator, Tier-3 Location : San Antonio, TX (On-Site ... Escalation point from Tier II. Elevate appropriate tickets to Tier IV for resolution. Support the ...

asrcfh

Systems Administrator, Tier 3

Bexar, TX

Position : Intermediate System Administrator, Tier-3 Location : San Antonio, TX (On-Site ... Escalation point from Tier II. Elevate appropriate tickets to Tier IV for resolution. Support the ...

Amazon

Lead Fulfillment Associate (Tier 3)

Greenfield, IN · On-site

$17.50 - $21.25/hr

Since opening our virtual doors in 1995, Amazon has been pushing the boundaries of 'possible' further and further. Our entire business works hard to delight our customers - from the second an order ...

iClassPro Inc

Tier 3 Technical Support

Longview, TX · On-site

Own issues end-to-end, from investigation through resolution * Contribute to internal documentation ... in a Tier 2 or Tier 3 technical support or similar role * Strong understanding of relational ...

Hansel Auto Group

Technician - Tier 3

Petaluma, CA · On-site

$53K - $68K/yr

Technician - Tier 3 ($28 - 43) Defined as a Service Technician holding all 8 ASE certifications or ... Year 4 or 5 based on the Manufactures requirements will be the transition year from apprentice ...

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Showing results 21-40

All JobsAmazon Tier 3 JobsFrom Home Amazon Tier 3 Jobs

From Home Amazon Tier 3 information

See salary details

$23K

$77.1K

$122K

How much do from home amazon tier 3 jobs pay per year?

As of Aug 8, 2026, the average yearly pay for from home amazon tier 3 in the United States is $77,129.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,000.00 and $96,000.00 per year, depending on experience, location, and employer.

What is the difference between From Home Amazon Tier 3 vs From Home Amazon Tier 2?

AspectFrom Home Amazon Tier 3From Home Amazon Tier 2
Required CredentialsHigh school diploma or equivalent, relevant experienceHigh school diploma or equivalent, some experience preferred
Work EnvironmentRemote, home-based customer serviceRemote, home-based customer service
Job ResponsibilitiesHandling complex customer issues, escalationsManaging general customer inquiries, basic troubleshooting
Employer & Industry UsageAmazon customer service team, logistics and retailAmazon customer service team, logistics and retail

In summary, From Home Amazon Tier 3 roles typically require more experience and involve handling complex customer issues, whereas From Home Amazon Tier 2 positions focus on general inquiries and basic troubleshooting. Both roles are remote and serve Amazon's customer service needs, but Tier 3 positions often involve higher responsibilities and expertise.

Can you actually work for Amazon from home?

Amazon Tier 3 customer service roles are often available for remote work, allowing employees to perform their duties from home. These positions typically require good communication skills, a quiet work environment, and sometimes specific technical equipment or internet speed. Candidates should review the job listing for specific remote work requirements and scheduling details.
More about From Home Amazon Tier 3 jobs
What are the most commonly searched types of Amazon Tier 3 jobs? The most popular types of Amazon Tier 3 jobs are:
What states have the most From Home Amazon Tier 3 jobs? States with the most job openings for From Home Amazon Tier 3 jobs include:
What job categories do people searching From Home Amazon Tier 3 jobs look for? The top searched job categories for From Home Amazon Tier 3 jobs are:
From Home Amazon Tier 3 jobs near you
Infographic showing various From Home Amazon Tier 3 job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 79% Physical, 1% Hybrid, and 20% Remote job distribution, with an average salary of $77,129 per year, or $37.1 per hour.

Helpdesk Technician - Tier III

CELESTIAL INNOVATIONS GROUP LLC

Washington, DC • On-site

$90K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Training & development
  • Vision insurance

Location: Washington, DC
Clearance: Public Trust
Employment Type: Full-Time
Must be located in the DC Metro Area as this role requires onsite and remote support.
Company Description
Celestial Innovations Group (CIG) is a fast-moving, mission driven technology firm working at the intersection of innovation, national security, and digital transformation. We support forward-thinking government agencies with cutting edge capabilities in cybersecurity, cloud, AI/ML, and IT modernization. At CIG, we don’t just check boxes. We solve real-world problems that matter.
We’re building a culture where smart, curious, and driven people thrive. This is a place where your voice matters, your work has impact, and your growth is part of the mission. If you're looking for a team that values trust, clarity, and the power of innovation, this is where you want to be.
Overview
The Tier III Systems Administrator provides expert-level technical support, system administration, and problem resolution for enterprise IT environments supporting government missions. This role handles high-complexity issues, system maintenance, and infrastructure-level support.
Key Responsibilities
  • Serve as the Tier III escalation point for issues elevated from Tier II Help Desk personnel.
  • Provide Tier III technical support to PC technicians, including troubleshooting, repairing, installing, and configuring printers, scanners, cameras, and all workstation-related hardware.
  • Maintain and administer enterprise print servers, including configuration changes required during printer refreshes or infrastructure updates.
  • Remotely deploy monthly system patches and security vulnerability updates to workstations using government-provided tools, including Microsoft SCCM and Windows SUS Services.
  • Provide intermediate to advanced troubleshooting support across Microsoft Office products, Active Directory, Exchange, patch management tools, and workstation environments.
  • Develop, maintain, test, and update approved workstation images for all authorized USCP workstation configurations across the enterprise, ensuring monthly updates and compliance.
  • Administer Windows Server environments, Active Directory, DNS, DHCP, and Group Policies, ensuring stability, security, and performance.
  • Support configuration, monitoring, and optimization of infrastructure components across servers, workstations, and enterprise systems.
  • Conduct vulnerability remediation efforts, including scanning, analysis, remediation tracking, and reporting in coordination with cybersecurity teams.
  • Manage and maintain service accounts, system utilities, and administrative tools for servers and workstation environments.
  • Develop, update, and maintain PowerShell scripts for automation, configuration management, and administrative tasks.
  • Troubleshoot escalated multi-system issues and perform root-cause analysis, recommending long-term solutions to prevent recurrence.
  • Maintain documentation, configuration baselines, deployment procedures, and operational processes.
  • Coordinate the development, testing, and on-schedule releases of customized images in collaboration with contractors and technical teams.
  • Implement system improvements, migrations, and upgrades while ensuring alignment with federal security requirements, STIGs, and configuration standards.
  • Work closely with cybersecurity, engineering, and program teams to support mission-critical systems and enterprise operations.
Required Qualifications
  • Must possess an industry-recognized certification such as CompTIA A+, MCSE, or equivalent.
  • Minimum 5 years of experience administering Windows 10/11 in enterprise environments.
  • Minimum 5 years of experience with SCCM (intermediate level or above) for managing servers, deploying patches, and maintaining workstation environments.
  • Minimum 5 years of experience developing, testing, and deploying workstation images for government or private-sector organizations.
  • Expert-level experience with Microsoft Windows 10/11, Office 365 (Email, Teams, OneDrive), and Exchange/Outlook support.
  • Expert-level experience creating, maintaining, and updating PowerShell scripts for automation and administrative tasks.
  • Experience troubleshooting and maintaining print servers, enterprise printing systems, and printer configurations.
  • Ability to diagnose and resolve complex Tier III issues including patch management, security vulnerabilities, and multi-system failures.
  • Ability to provide clients with security vulnerability remediation guidance, tracking, and reporting, including collaboration with other IT teams.
  • Experience maintaining and managing service accounts, system utilities, and server-based software components.
  • Experience conducting ad-hoc vulnerability scans and executing remediation activities across workstations.
  • Strong understanding of Active Directory, GPO management, security hardening, and enterprise infrastructure services.
  • Ability to obtain and maintain required government clearance.

Flexible work from home options available.