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Freight Agent Jobs in Raleigh, NC (NOW HIRING)

Liveops

Remote Customer Service Agent

Apex, NC · Remote

$11.75 - $15.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Raleigh, NC · Remote

$15 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Cary, NC · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Wake Forest, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Chapel Hill, NC · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Terminix

General Warehouse Clerk

Raleigh, NC · On-site

$15.50 - $18.75/hr

Immediately receives all freight deliveries in the presence of the delivery agent. * Immediately reports any shortages and/or product damage to Supervisor, Distribution Center Manager, and Delivery ...

Target Specialty Products

General Warehouse Clerk

Raleigh, NC · On-site

$15.50 - $18.75/hr

Immediately receives all freight deliveries in the presence of the delivery agent. * Immediately reports any shortages and/or product damage to Supervisor, Distribution Center Manager, and Delivery ...

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All JobsFreight Agent JobsFreight Agent Jobs in Raleigh, NC

Freight Agent information

See Raleigh, NC salary details

$10

$23

$62

How much do freight agent jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for freight agent in Raleigh, NC is $23.93, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $23.37 per hour, depending on experience, location, and employer.

What is a freight agent?

Freight agents are professionals who act as intermediaries between shippers and carriers to coordinate the transportation of goods. They help arrange logistics, negotiate rates, book shipments, and ensure that cargo moves efficiently from origin to destination. Freight agents typically work for freight brokerages or independently, and they play a crucial role in managing the paperwork, tracking shipments, and providing customer service throughout the shipping process.

What are the key skills and qualifications needed to thrive as a freight agent, and why are they important?

To thrive as a Freight Agent, you need strong organizational skills, attention to detail, and knowledge of logistics or supply chain management, often supported by experience or relevant training in the transportation industry. Familiarity with freight management software, transportation management systems (TMS), and often customs documentation or regulatory procedures is essential. Excellent communication, problem-solving abilities, and customer service skills help Freight Agents build relationships and efficiently resolve shipping issues. These competencies are vital to ensure timely and cost-effective freight movement while maintaining compliance and customer satisfaction.

What are some common challenges freight agents face when coordinating shipments, and how can they effectively address them?

Freight Agents often encounter challenges such as last-minute changes to delivery schedules, unexpected shipping delays, and coordinating between multiple carriers and clients. Effective communication and proactive problem-solving are key to managing these issues. Building strong relationships with carriers, staying organized with shipment tracking tools, and maintaining flexibility can help Freight Agents adapt quickly and ensure customer satisfaction. Additionally, staying updated on industry regulations and best practices helps prevent compliance-related setbacks.

What is the difference between Freight Agent vs Freight Broker?

AspectFreight Agent
AspectFreight Broker
  • Credentials: Both typically require a freight broker license; freight agents often work under a broker's authority.
  • Work Environment: Both operate in logistics, coordinating shipments, often from home or office settings.
  • Employer & Industry: Both are employed by or work with freight brokerage firms in the transportation industry.
  • Search & Comparison: People often compare these roles when exploring careers or services in freight logistics.

In summary, freight agents work under freight brokers to sell transportation services, focusing on customer relationships, while freight brokers independently connect shippers and carriers, handling more of the licensing and regulatory responsibilities.

Is becoming a freight agent worth it?

A freight agent coordinates shipments between shippers and carriers, often working independently or for logistics companies. The role typically requires strong communication skills, knowledge of transportation regulations, and the ability to manage customer relationships, with earnings based on commissions or fees. It can be a viable career for those interested in logistics and sales, but income and job stability vary depending on market conditions and experience.
More about Freight Agent jobs

What are the most commonly searched types of Freight Agent jobs in Raleigh, NC?

The most popular types of Freight Agent jobs in Raleigh, NC are:

What are popular job titles related to Freight Agent jobs in Raleigh, NC?

For Freight Agent jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Freight Agent jobs in Raleigh, NC look for?

The top searched job categories for Freight Agent jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Freight Agent jobs?

Cities near Raleigh, NC with the most Freight Agent job openings:

Freight Agent jobs near you
Infographic showing various Freight Agent job openings in Raleigh, NC as of August 2026, with employment types broken down into 93% Full Time, 5% Part Time, and 2% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $49,784 per year, or $23.9 per hour.

Customer Service Agent

NC Farm Bureau

Durham, NC • On-site

$37K/yr

Full-time

Re-posted 28 days ago

Job description

Do you love interacting with others, making connections, and helping people? Then you’re an excellent fit for the customer service representative position at our company! You’ll be responsible for responding to customer inquiries, mitigating service problems, and providing an exemplary customer experience. If this posting sounds like a job you’ll love, we highly encourage you to apply.Compensation:

$37,000


Responsibilities:
  • Find patterns in customer complaints and bring them to the team for improvement
  • Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
  • Refer to customer scripts when working through difficult situations and refer to a supervisor, if necessary
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction
  • Maintain customer accounts and update with new account information as needed

Qualifications:
  • High school diploma, G.E.D. or equivalent
  • Previous work in a customer-facing position
  • Excellent active listening, interpersonal, and communication skills

About Company

At NC Farm Bureau Insurance, we believe insurance is more than a product, it’s a service. That’s what makes us different. That’s why every customer gets a dedicated, local agent who will get to know you and your unique needs and be there for you if a loss occurs.