... chat, email, and text messaging using established scripts, tools, and procedures. * Collect required customer and order information and accurately create and update cases within the support ticketing ...
... chat, email, and text messaging using established scripts, tools, and procedures. * Collect required customer and order information and accurately create and update cases within the support ticketing ...
Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Customer Service Supervisor, CMS
Westfield, IN · On-site
$64K - $74K/yr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Customer Service Supervisor, CMS
Westfield, IN · On-site
$64K - $74K/yr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Customer Service Supervisor, CMS
$64K - $74K/yr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Customer Service Supervisor, CMS
$64K - $74K/yr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Default Claims VA QA Analyst, I
Westfield, IN · On-site
$20 - $24.50/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. EEO/AAP Employer Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Default Claims VA QA Analyst, I
Westfield, IN · On-site
$20 - $24.50/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. EEO/AAP Employer Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Client Services Representative
Brownsburg, IN · On-site
$52K - $89K/yr
... support of the fulfillment Site Director. * Assisting customers in resolving all questions and ... Providing exceptional service by assisting customers via phone, email, chat, and text. * Processing ...
Client Services Representative
Brownsburg, IN · On-site
$52K - $89K/yr
... support of the fulfillment Site Director. * Assisting customers in resolving all questions and ... Providing exceptional service by assisting customers via phone, email, chat, and text. * Processing ...
MARKETING SPECIALIST
Indianapolis, IN · On-site
Develop and facilitate marketing plans and provide support to property management to achieve ... Execute structured follow-up programs utilizing phone, text, email, and CRM-based communication ...
MARKETING SPECIALIST
Indianapolis, IN · On-site
Develop and facilitate marketing plans and provide support to property management to achieve ... Execute structured follow-up programs utilizing phone, text, email, and CRM-based communication ...
Default Claims VA QA Analyst, I
Westfield, IN · Remote
$20 - $24.50/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. EEO/AAP Employer Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Default Claims VA QA Analyst, I
Westfield, IN · Remote
$20 - $24.50/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. EEO/AAP Employer Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Default FHA Claims QA Analyst II
Westfield, IN · Remote
$24.50 - $26/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Default FHA Claims QA Analyst II
Westfield, IN · Remote
$24.50 - $26/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Bilingual Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Bilingual Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Respond to every internet lead, phone call, and chat inquiry for Kia within minutes (not hours ... Support the service department during peak hours as needed. Day-to-day: * Work inside VinSolutions ...
Quick apply
Respond to every internet lead, phone call, and chat inquiry for Kia within minutes (not hours ... Support the service department during peak hours as needed. Day-to-day: * Work inside VinSolutions ...
Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. Carrington is an equal ...
Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. Carrington is an equal ...
Bilingual Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Bilingual Customer Service Specialist, I
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Respond to every internet lead, phone call, and chat inquiry for Kia within minutes (not hours ... Support the service department during peak hours as needed. Day-to-day: * Work inside VinSolutions ...
Respond to every internet lead, phone call, and chat inquiry for Kia within minutes (not hours ... Support the service department during peak hours as needed. Day-to-day: * Work inside VinSolutions ...
Customer Care Specialist
Evansville, IN · On-site
$16.25 - $21.50/hr
OneMain website support, including technology assistance, password resets and a multitude of ... Customer Communication through digital channels, including web chat, text, and phone communication ...
Customer Care Specialist
Evansville, IN · On-site
$16.25 - $21.50/hr
OneMain website support, including technology assistance, password resets and a multitude of ... Customer Communication through digital channels, including web chat, text, and phone communication ...
Hybrid Special Servicing Specialist
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Hybrid Special Servicing Specialist
Westfield, IN · On-site
$22/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat.
Early Stage Collections Specialist, I (11am to 8pm EST shift)
Westfield, IN · On-site
$23.50/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Early Stage Collections Specialist, I (11am to 8pm EST shift)
Westfield, IN · On-site
$23.50/hr
... supports through specific fundraising efforts, please visit: carringtoncf.org. Notice to all applicants: Carrington does not do interviews or make offers via text or chat. #LI-SY1
Freelance Text Chat Support information
What is the difference between Freelance Text Chat Support vs Customer Service Representative?
| Aspect | Freelance Text Chat Support | Customer Service Representative |
|---|---|---|
| Work Environment | Remote, freelance basis, flexible hours | Typically in-office or call center, fixed hours |
| Credentials | Basic communication skills, sometimes customer service experience | High school diploma, customer service training often preferred |
| Employer & Industry | Freelance platforms, online companies | Corporations, retail, telecom, and service industries |
| Work Nature | Handling online chats, providing support via text | Handling calls, emails, and in-person interactions |
Freelance Text Chat Support involves remote, flexible online chat assistance, often on a freelance basis, while Customer Service Representatives typically work in a fixed environment providing support via calls or in-person. Both roles require strong communication skills, but the freelance role offers more flexibility and independence.
What are the most commonly searched types of Text Chat Support jobs in Indiana? The most popular types of Text Chat Support jobs in Indiana are:
What are popular job titles related to Freelance Text Chat Support jobs in Indiana? For Freelance Text Chat Support jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Freelance Text Chat Support jobs in Indiana look for? The top searched job categories for Freelance Text Chat Support jobs in Indiana are:
What cities in Indiana are hiring for Freelance Text Chat Support jobs? Cities in Indiana with the most Freelance Text Chat Support job openings:
Gentex rating
7.8
Based on 63 frontline employees who took The Breakroom Quiz
68th of 156 rated electronics manufacturers
Job description
At Premium Audio Company, you'll work at the intersection of iconic audio brands (Klipsch, Onkyo, and Integra) and cutting-edge technology, helping shape how people connect with music in their homes and beyond. Join a team that values innovation, creativity, and quality.
POSITION OVERVIEW
The Processing Specialist I provides transactional and administrative support to the Customer Service/Product Support function. This role is responsible for routine customer communications, order entry, warranty processing, and accurate data management while following established procedures.
WHAT YOU'LL DO
Respond to customer inquiries via phone, chat, email, and text messaging using established scripts, tools, and procedures.
Collect required customer and order information and accurately create and update cases within the support ticketing system.
Enter and process warranty and nonwarranty orders in accordance with documented procedures.
Set up and process warranty exchanges under defined guidelines.
Coordinate with logistics and internal teams to resolve basic shipping issues and order discrepancies.
Assist customers with website sales inquiries and guided transaction support.
Participate in departmental projects and process improvement initiatives as assigned.
Other duties as assigned.
HOW YOU'LL DO IT
Communicating Effectively - Developing and delivering multi-mode communications that convey clear understanding, taking into account the unique needs of different audiences.
Individual efficiency - Effectively managing time and resources so that individual work is completed efficiently.
Interpersonal savvy - Relating openly and comfortably with diverse groups of people. Building and maintaining solid working relationships with others.
Problem solving - Defining a problem, determining the cause, identifying, prioritizing and selecting alternatives for a solution, and implementing a solution.
Maintaining a high level of honesty, integrity, and confidentiality with respect to company matters.
Complying with all Company policies and procedures, safety regulations, company safety policies and safely perform all duties, including but not limited to, promoting a safe workplace.
WHAT TO BRING
High School Diploma or GED equivalent.
Excellent communication and organization skills.
1+ years of customer service or administrative support experience.
Proficiency in Microsoft Office Suite.
Physical Demands: Must be able to sit or remain stationary for extended periods of time.
- Monday to Friday 8:30AM to 5:30PM Eastern
Premium Audio Company is an equal opportunity employer
Premium Audio Company extends equal employment opportunities to qualified applicants and employees regardless of an individual's race, color, religion, national origin, age, sex (including pregnancy, gender identity, and sexual orientation), disability, marital status, military service, height, weight, genetic information, or any other reason protected by law.
Assistance
Premium Audio Company is committed to working with and providing reasonable accommodation to applicants with disabilities. For accommodation requests, email us at recruiting@gentex.com. Premium Audio Company will not discriminate against any qualified individual who can perform the essential functions of the job with or without a reasonable accommodation.
Understand your right to work
At Premium Audio Company, we use E-verify to confirm you're authorized to work in the U.S.
E-Verify - English & Spanish
Right to Work - English
Right to Work - Spanish