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Freelance Software Support Specialist Jobs (NOW HIRING)

PDCflow

Software Support Specialist

Ogden, UT · On-site

We are currently looking for a part-time Software Support Specialist to join our support team. This position requires problem-solving skills, working through a queue, and using new code, existing ...

AEM-OA

The Software Support Specialist is responsible for customer support and onboarding across the AEM family of brands. This position will have an emphasis on support for software applications and will ...

AutoStore

Software Support Specialist

Denver, CO · On-site

$65K - $90K/yr

As Software Support Specialist, your role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they encounter.

AutoStore

Software Support Specialist

Denver, CO · On-site

$65K - $90K/yr

As Software Support Specialist, your role is to provide technical assistance and support to our partners. You'll be the expert they rely on for troubleshooting and resolving any issues they encounter.

AEM-OA

The Software Support Specialist is responsible for customer support and onboarding across the AEM family of brands. This position will have an emphasis on support for software applications and will ...

Vista Group

Software Support Specialist

Los Angeles, CA · On-site

$80K - $85K/yr

... Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista's cinema software. You'll get to and play a key role in installing, configuring, and supporting ...

Valsoft Corporation

Software Support Specialist

$65K - $75K/yr

The Opportunity We're looking for a Software Support Specialist to be a key point of contact for DemandBridge customers, helping them troubleshoot issues and get the most from our software. You'll ...

Vista Group

Software Support Specialist

Los Angeles, CA · On-site +1

$80K - $85K/yr

... Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista's cinema software. You'll get to and play a key role in installing, configuring, and supporting ...

Vista Group

Software Support Specialist

Los Angeles, CA · On-site

$80K - $85K/yr

... Specialists to enhance your technical and communication skills, ultimately becoming an expert in Vista's cinema software. You'll get to and play a key role in installing, configuring, and supporting ...

Cgm

Software Support Specialist

Columbia, SC · Hybrid

$20/hr

Create the future of e-health together with us by becoming a Software Support Specialist At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our ...

Kahler Automation

Software Support Specialist

Fairmont, MN · On-site

$26 - $40/hr

Software Support Specialist Reports to: Phone Support Supervisor Department: Service Location: 808 Timberlake Road, Fairmont, MN 56031 Position Summary: Primarily assists customers over the phone to ...

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Freelance Software Support Specialist information

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$29K

$58.3K

$94.5K

How much do freelance software support specialist jobs pay per year?

As of Sep 2, 2026, the average yearly pay for freelance software support specialist in the United States is $58,282.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,500.00 and $64,000.00 per year, depending on experience, location, and employer.

What is the difference between Freelance Software Support Specialist vs Freelance IT Support Technician?

AspectFreelance Software Support SpecialistFreelance IT Support Technician
CredentialsKnowledge of software troubleshooting, certifications like CompTIA A+ often preferredKnowledge of hardware and network troubleshooting, similar certifications
Work EnvironmentPrimarily remote, focused on software issues for clientsRemote or on-site, handling hardware, network, and software problems
Employer & IndustryClients across tech, software companies, startupsBusinesses, organizations needing hardware and network support
Search & Comparison IntentPeople seeking software-specific freelance supportPeople comparing general IT support roles

The main difference is that Freelance Software Support Specialists focus on troubleshooting and resolving software issues remotely, often requiring software-specific knowledge and certifications. Freelance IT Support Technicians handle both hardware and software problems, sometimes on-site. Both roles serve similar industries but differ in scope and technical focus.

More about Freelance Software Support Specialist jobs

What cities are hiring for Freelance Software Support Specialist jobs?

Cities with the most Freelance Software Support Specialist job openings:

What are the most commonly searched types of Software Support Specialist jobs?

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What states have the most Freelance Software Support Specialist jobs?

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Freelance Software Support Specialist jobs near you
Infographic showing various Freelance Software Support Specialist job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $58,282 per year, or $28 per hour.

Software Support Specialist

Azalea Health Innovations Inc

Atlanta, GA • On-site

Full-time

Medical, Dental, Vision, Life, PTO

Posted 9 days ago

Job description

IN SUMMARY...
The Software Support Specialist supports Azalea's clients on our various software applications and serves as a liaison between our clients and the various departments of Azalea's staff to facilitate a smooth working relationship.
WHAT YOU WILL DO...
  • Provide continuous software support solutions to Azalea Health customers in a timely manner
  • Interact with customers through multiple platforms Including: face-to-face interactions, web meetings, support ticket updates, and email/phone communications
  • Maintain clear, concise documentation of all support matters
  • Effectively document and record all aspects of client interactions in the designated client management systems to promote transparency and understanding of software issues
  • Manage the help content and support ticketing system
  • Assist in testing and implementing software upgrades, as well as any associated communication with the Software Development department
  • Maintain current, relevant knowledge of Azalea's software products and services
  • Partner with product teams, departments, and functional units to resolve software application issues
  • Upsell current clients and occasionally conduct product demonstrations to potential clients

BACKGROUND AND SKILLS YOU WILL BRING...
  • High School Diploma or equivalent required. Bachelor's degree in Business, Communications, Operations or related field preferred
  • Strong customer service and client relations acumen
  • Prior experience in Healthcare or Healthcare IT preferred
  • Excellent verbal and written communication skills
  • Excellent computer skills with strong proficiency in web-based and SaaS applications
  • Flexibility and adaptability; must be able to seamlessly pivot to meet objectives of physicians, practice administrators, and other executives

SUCCESS LOOKS LIKE...
  • Being aggressive and taking initiative; we trust you to move the needle forward
  • Doing the job; outcomes are just as important as strategy
  • Being adaptable and amenable to meet the changes of a dynamic and evolving industry
  • Demonstrating humility; partnership and collaboration is who we are and how we operate
  • Tapping into your innovative side; conventional is not always correct

HOW WE INVEST IN YOU...
  • Competitive and comprehensive benefits: Coverage options to support the whole person, including full medical, dental, vision, and life insurance
    • Generous employer sponsored subsidy towards employee's medical insurance premiums
    • Azalea Health covers 100% of the premiums for Life AD&D and Long-Term Disability for all eligible full-time employees
  • Balance and flexibility: Simple Paid Time Off (PTO) options. You earn your time, use it as you choose.
  • Economic opportunity: Competitive total rewards package that offers competitive pay and advancement opportunities

Azalea Health's EEO Statement
Azalea Health is an Equal Opportunity Employer committed to creating a diverse and inclusive workforce where our employees excel based on merit, qualifications, knowledge, ability, and job performance. We embrace and encourage our employees' differences in age, color, disability, ethnicity, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socioeconomic status, veteran status, and any other characteristics protected by federal, state, and local laws that make our employees unique.

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