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Freelance L2 Production Support Jobs (NOW HIRING)

Mindlance

Java Full Stack Developer

Hopkins, MN · On-site

$53.50 - $69/hr

The ideal candidate will be responsible for troubleshooting production issues, resolving L2 support tickets, developing enhancements, fixing defects, and deploying applications to production. This ...

Laiba Technologies LLC

IICS Developer

Austin, TX · On-site

Informatica Intelligent Cloud Services (IICS) Developer** with minimum 5 years of experience** in ETL development and L2 production support. The candidate will be responsible for supporting ...

New

Tata Consultancy Service Limited

Analyst

Cleveland, OH · On-site

$100K - $120K/yr

Skill: Sr Security Analyst/SME 1. Provide L1.5/L2 production support for migration from Transmit BindID to Passkey authentication. 2. Troubleshoot passkey enrollment, authentication, device ...

Themesoft, Inc.

Production Support Engineer

Charlotte, NC · On-site

$41 - $53.50/hr

Provide L2/L3 production support for critical applications, performing root cause analysis (RCA) and implementing long-term solutions. * Monitor application and infrastructure performance using tools ...

1 point system

Production Support Engineer

Chandler, AZ · On-site

$41.25 - $54/hr

Provide L2/L3 production support for critical applications, performing root cause analysis (RCA) and implementing long-term solutions. * Monitor application and infrastructure performance using tools ...

mthree

Production Support Analyst

Manhattan, NY · On-site

... L2 Support • Unix/Linux ideally with Scripting (Bash/Shell/Python) • Understanding of ... production / SRE environments across large scale distributed global systems Preferred : • ...

mthree

Production Support Analyst

Manhattan, NY · On-site

Job Summary : mthree is seeking a Production Support Analyst to join their Front Office facing ... • L1/L2 Support • Unix/Linux ideally with Scripting (Bash/Shell/Python) Preferred : • ...

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Freelance L2 Production Support information

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How much do freelance l2 production support jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for freelance l2 production support in the United States is $52.34, according to ZipRecruiter salary data. Most workers in this role earn between $43.27 and $57.69 per hour, depending on experience, location, and employer.

What is a Freelance L2 Production Support specialist?

A Freelance L2 Production Support specialist is an IT professional who provides second-level technical support for software applications or systems on a contract or freelance basis. They handle issues that cannot be resolved by the first-level support team, such as debugging, troubleshooting, and incident management. Their responsibilities often include analyzing problems, escalating complex issues to higher support levels, and ensuring minimal downtime for business operations. Freelancers in this role may work remotely or onsite, depending on the client's needs.

What are the key skills and qualifications needed to thrive as a Freelance L2 Production Support, and why are they important?

To thrive as a Freelance L2 Production Support, you need strong problem-solving abilities, experience in incident management, and a solid understanding of operating systems, databases, and application support, often supported by a degree in computer science or related fields. Familiarity with ticketing systems (like ServiceNow or Jira), log analysis tools, and monitoring platforms is typically required, along with ITIL or similar certifications. Excellent communication, teamwork, and adaptability are vital soft skills for efficiently liaising with stakeholders and resolving issues under pressure. These competencies ensure timely issue resolution, minimize system downtime, and maintain high service quality for clients.

What is the difference between Freelance L2 Production Support vs Freelance L1 Support?

AspectFreelance L2 Production SupportFreelance L1 Support
CredentialsBasic technical certifications, relevant industry experienceEntry-level certifications, basic technical knowledge
Work EnvironmentMonitoring and troubleshooting live production systems, often in a client environmentInitial issue triage, customer support, and basic troubleshooting
Employer & Industry UsageFinancial services, IT, telecoms, and enterprise sectorsHelp desks, customer support centers, and IT service providers

Freelance L2 Production Support involves handling complex issues in live environments, requiring more technical skills and experience. Freelance L1 Support focuses on basic troubleshooting and customer interaction. The roles differ mainly in complexity, technical depth, and responsibility level.

How does a Freelance L2 Production Support professional typically collaborate with internal teams to resolve technical issues?

Freelance L2 Production Support professionals often act as the bridge between end users, L1 support, and development or engineering teams. They regularly communicate with L1 support to gather detailed incident information and escalate complex cases as needed. Collaboration with development teams is crucial for troubleshooting root causes, deploying fixes, and ensuring minimal downtime. This role requires clear documentation, timely updates to stakeholders, and active participation in post-incident reviews to improve processes. Strong teamwork and communication skills are essential for ensuring issues are resolved efficiently and knowledge is shared across teams.
More about Freelance L2 Production Support jobs
What cities are hiring for Freelance L2 Production Support jobs? Cities with the most Freelance L2 Production Support job openings:
What are the most commonly searched types of L2 Production Support jobs? The most popular types of L2 Production Support jobs are:
What states have the most Freelance L2 Production Support jobs? States with the most job openings for Freelance L2 Production Support jobs include:
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Freelance L2 Production Support jobs near you
Infographic showing various Freelance L2 Production Support job openings in the United States as of July 2026, with employment types broken down into 10% Full Time, 18% Part Time, 1% Temporary, 9% Contract, and 62% Nights. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $108,861 per year, or $52.3 per hour.
Java Full Stack Developer

Java Full Stack Developer

Mindlance

Hopkins, MN • On-site

$53.50 - $69/hr

Other

Posted 28 days ago

Job description

Senior Java Full Stack Developer (Java | React)

Location: Hopkins, MN - Hybrid (3 Days Onsite)
Employment Type: Contract

Job Summary

We are seeking an experienced Senior Java Full Stack Developer with strong expertise in Java, Spring Boot, and React to support a critical enterprise application. The ideal candidate will be responsible for troubleshooting production issues, resolving L2 support tickets, developing enhancements, fixing defects, and deploying applications to production. This role requires close collaboration with cross-functional teams and business stakeholders to deliver high-quality software solutions.

Key Responsibilities

  • Troubleshoot, triage, and resolve L2 production support tickets.
  • Analyze and fix application and data-related issues.
  • Design, develop, test, and implement application enhancements.
  • Develop bug fixes and ensure timely deployment to production.
  • Build and maintain scalable backend services using Java technologies.
  • Develop responsive front-end components using React.
  • Collaborate with business users, QA teams, and cross-functional technical teams.
  • Participate in code reviews and maintain coding best practices.
  • Support production releases and post-deployment validation.
  • Ensure application stability, performance, and reliability.

Required Skills

  • 8+ years of Full Stack Java development experience.
  • Strong experience with Java, Spring Boot, Spring MVC, and REST APIs.
  • Hands-on experience with React.js.
  • Experience developing enterprise web applications.
  • Strong debugging and production support (L2/L3) experience.
  • Experience with SQL and relational databases.
  • Knowledge of Git, Maven, Jenkins, and CI/CD pipelines.
  • Experience working in Agile/Scrum environments.
  • Strong communication and stakeholder collaboration skills.

Preferred Skills

  • IBM Business Automation Workflow (IBM BAW) experience.
  • Experience working with workflow/business process automation platforms.
  • Exposure to cloud technologies is a plus.
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About Mindlance

Sourced by ZipRecruiter

Mindlance is a multinational staffing and services firm based in the Greater NYC area. We have 14 offices across the United States, Canada, and India. We match talented people to Fortune 500 and Fortune 1000 companies across industries. We have been in business since 1999 and are recognized by Staffing Industry Analysts (SIA) as one of the fastest-growing U.S. staffing firms. Our rapid growth means more jobs, more projects, and more opportunities for you. Our core philosophy means that you work with an organization that truly values and recognizes you.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Union, NJ, US

Year founded

1999

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