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Freelance It Help Desk Jobs in Springfield, MA (NOW HIRING)

Help Desk Technician I (FT)

Westfield, MA · On-site

$21 - $28.25/hr

Information Technology Job Status: Full Time FLSA Status: Non-Exempt Grade: 8 Amount of Travel: Some Travel Reports To: IT, Help Desk Manager Positions Supervised: N/A POSITION SUMMARY The Level 1 ...

Help Desk Technician

Hartford, CT · On-site

$20 - $25/mo

Follow IT support protocols, security procedures, and record retention requirements Required Skills * Minimum 1+ year of IT Support or Help Desk experience required * Experience with PC hardware and ...

Help Desk Analyst

Hartford, CT · On-site

$20.75 - $28.25/hr

Help Desk Analyst Client: CT DCF Location: 505 Hudson Street Hartford, Connecticut 06106-0000 Shift ... DCF Information Systems strives to improve continually improving technology services that are cost ...

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

Overview NuAxis Innovations is seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment supporting mission-critical operations. Key Responsibilities

Help Desk Analyst II

Warren, MA · On-site

$24 - $26/hr

We are looking for a Help Desk Analyst II to support employees across the corporate environment in ... This Long-term Contract position is ideal for a hands-on IT specialist who can resolve user issues ...

Help Desk Support Technician

Hadley, MA · On-site

$19.25 - $26/hr

They are currently seeking a Help Desk Support Technician to provide frontline IT support in a fast-paced environment, focusing on mission-critical operations. Responsibilities : • Deliver Tier 1 ...

The Help Desk Technician will provide technical assistance and training to employees while supporting and maintaining our technology infrastructure. Kinsley Power Systems, a family-owned business ...

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

The Help Desk Technician will provide technical assistance and training to employees while supporting and maintaining our technology infrastructure. Kinsley Power Systems, a family-owned business ...

Strong knowledge of IT operations, responsibilities, work flow processes and procedures to resolve most inquiries independently. * Good analytical and communication skills, sound judgement, and the ...

Help Desk Technician

East Granby, CT · On-site

$20 - $27/hr

They are seeking a Help Desk Technician to provide user support and maintain the organization ... and technologies. • Diagnose and troubleshoot hardware, software, and network issues. • ...

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Freelance It Help Desk information

See Springfield, MA salary details

$12

$23

$33

How much do freelance it help desk jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for freelance it help desk in Springfield, MA is $23.07, according to ZipRecruiter salary data. Most workers in this role earn between $19.18 and $25.87 per hour, depending on experience, location, and employer.

What is the difference between Freelance It Help Desk vs IT Support Specialist?

AspectFreelance It Help DeskIT Support Specialist
CredentialsCertifications like CompTIA A+, Network+Similar certifications, often required
Work EnvironmentRemote, flexible, client-basedOn-site or remote, company-based
Employer & IndustrySelf-employed, freelance clientsEmployers in various industries
Search & Comparison IntentFreelance vs in-house support rolesJob roles, career growth

Freelance It Help Desk professionals typically work independently, providing remote support to multiple clients, while IT Support Specialists are usually employed by organizations, offering on-site or remote assistance. Both roles require similar certifications and technical skills, but differ mainly in work setting and employment structure.

What are the most commonly searched types of It Help Desk jobs in Springfield, MA?

The most popular types of It Help Desk jobs in Springfield, MA are:

What are popular job titles related to Freelance It Help Desk jobs in Springfield, MA?

For Freelance It Help Desk jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Freelance It Help Desk jobs in Springfield, MA look for?

The top searched job categories for Freelance It Help Desk jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Freelance It Help Desk jobs?

Cities near Springfield, MA with the most Freelance It Help Desk job openings:

IT Help Desk Professional

The Aero ALL-GAS Company

Hartford, CT • On-site

Part-time

Medical, Dental, Vision, PTO

Re-posted 7 days ago


Job description

As an “In House” IT operative working with office personnel, delivery drivers, and service technicians with technical questions/problems, it will be your responsibility to manage a variety of the company’s technology to maintain uninterrupted workflow throughout the organization.

These responsibilities include:

  • Network installation and management
  • Printer troubleshooting and maintenance
  • MDM installation
  • Crowdstrike EDR management
  • Business phone management and onboarding
  • Internet management
  • Microsoft Administration and Microsoft 365 Suite
  • Apple Business Manager
  • Proprietary sites/applications
  • General IT support
  • Communication with IT vendors

Qualifications:

  • High school diploma or equivalent.
  • Must be proficient in Microsoft Office, Windows, Apple products, and MAC.
  • Excellent analytical, organizational, verbal, and oral communication skills combined with patience.
  • Ability to efficiently learn and utilize new software applications.
  • Basic use of tools and knowledge of IT hardware.

 Benefits:

  • Competitive wage based on experience with performance-based increases.
  • Medical, dental, and vision insurance.
  • Paid time off and holidays.
  • Company tools provided.

About Us: The ALL-GAS and Equipment Company is a leading supplier serving residential, commercial, and industrial customers across Connecticut. Family owned and operated for 85 years; we are committed to delivering exceptional service and maintaining high safety standards. We are looking for a dedicated IT Help Desk Professional to join our team. 


Ready to Join Us? Click "Apply for This Job"

ALL-GAS Company is proud to be an equal opportunity employer. We value diversity and are committed to creating a welcoming, inclusive workplace for everyone.