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Freelance Helpdesk Jobs (NOW HIRING)

Active in both the primary and secondary markets, David Zwirner has helped foster the careers of ... About the Opportunity Freelance Designer | $60-90/hour David Zwirner is seeking a seasonal ...

Active in both the primary and secondary markets, David Zwirner has helped foster the careers of ... About the Opportunity Freelance Designer | $60-90/hour David Zwirner is seeking a seasonal ...

Freelance Designer

New York, NY · On-site

$60 - $90/hr

Active in both the primary and secondary markets, David Zwirner has helped foster the careers of ... About the Opportunity Freelance Designer | $60-90/hour David Zwirner is seeking a seasonal ...

Blog Contributor (Freelance)

Spring, TX · Remote

$19 - $24.25/hr

... help our audience engage deeply with Scripture and apply its truths to their everyday lives ... Compensation Blog contributors are engaged as freelance writers and compensated on a per-article ...

Individuals that aspire to contribute to Bold Thinking to help create better outcomes for our ... freelance position. Must be local to New York studio. We offer a competitive benefits package ...

Resume Pool: Freelance

OR · On-site +1

We help our partners tell big, ambitious stories that invite their supporters into communities to raise mission-changing revenue. Our results are unrivaled, having converted more than $4.5 billion in ...

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Freelance Helpdesk information

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$33

How much do freelance helpdesk jobs pay per hour?

As of May 28, 2026, the average hourly pay for freelance helpdesk in the United States is $23.15, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $25.96 per hour, depending on experience, location, and employer.

What is a Freelance Helpdesk job?

A Freelance Helpdesk job involves providing technical support and troubleshooting assistance to clients on an as-needed basis. Unlike in-house support roles, freelancers work independently, often handling a variety of clients remotely. Responsibilities may include diagnosing software or hardware issues, guiding users through solutions, and maintaining documentation. This role is ideal for tech-savvy individuals who prefer flexible work arrangements.

What are the key skills and qualifications needed to thrive in the Freelance Helpdesk position, and why are they important?

To thrive as a Freelance Helpdesk professional, you need strong troubleshooting abilities, comprehensive IT knowledge, and experience with operating systems, networking, and customer support, often supported by certifications such as CompTIA A+ or Microsoft Certified Fundamentals. Familiarity with ticketing systems (like Zendesk or Freshdesk), remote desktop tools, and communication platforms is commonly required. Excellent communication, patience, and problem-solving skills help you efficiently resolve client issues and manage diverse workloads. These competencies ensure timely support, build trust with clients, and contribute to reliable, high-quality service delivery.

What types of clients or organizations typically hire Freelance Helpdesk professionals, and how does the working arrangement usually function?

Freelance Helpdesk professionals are often hired by small businesses, startups, non-profits, or larger organizations needing additional remote support on a flexible basis. Work arrangements may be project-based, hourly, or part-time, allowing you to support multiple clients simultaneously and manage your own schedule. Clients usually provide access to their ticketing systems or task management platforms, and communication is primarily conducted online via email, chat, or video calls. This role offers considerable autonomy and variety, as you may be troubleshooting different systems or software according to each client’s needs.
What cities are hiring for Freelance Helpdesk jobs? Cities with the most Freelance Helpdesk job openings:
What are the most commonly searched types of Helpdesk jobs? The most popular types of Helpdesk jobs are:
What states have the most Freelance Helpdesk jobs? States with the most job openings for Freelance Helpdesk jobs include:
Infographic showing various Freelance Helpdesk job openings in the United States as of May 2026, with employment types broken down into 75% Full Time, 6% Part Time, and 19% Contract. Highlights an 95% Physical, and 5% Remote job distribution, with an average salary of $48,154 per year, or $23.2 per hour.

$50 - $80/hr

Temporary

Medical, Dental, Vision, Retirement, PTO

Posted 12 days ago


Job description

Company Description

Hi there! We're Razorfish. We've been leading the marketing industry with our digital expertise since the start of the internet. But in 2020, we did a full reboot. What's different? It all starts with people. Weird, wonderful, complex people - with diverse backgrounds in strategy, creative and technology. But no matter how different we are, we all have one thing in common. We believe our differences are our strength. So we push for inclusion, challenge convention and bring in new perspectives, to inspire new ideas. Because when we connect by understanding what makes people different, we can create unforgettable experiences that enrich lives. Join us at razorfish.com.

Job Description

Role Summary

The need here is for a freelance, as needed, Senior Designer. As a Freelance Senior Designer you are expert in determining initial design strategy to final sign-off, you are involved in all phases of design development with a strong focus on execution. You are often working on several projects at a time under the direction of a design lead. Your specialty: Adobe Creative Suite, Figma you mastered it. You have strong leadership skills and train and mentor designers. 

Additionally, since you are in the freelance lane you are used to tight deadlines, quick turn-arounds and staying up to date and timely on all deliverables. 

Responsibilities
  • Lead creative concept development for internal marketing initiatives, brand campaigns, culture programs, and agency communications
  • Translate business goals, cultural priorities, and strategic direction into compelling creative narratives and visual systems
  • Partner with leadership and marketing teams to shape campaign themes, messaging frameworks, and storytelling platforms
  • Contribute to the evolution of the agency's brand voice, tone, and visual identity
  • Design and produce high-quality creative assets across digital, experiential, environmental, motion, and presentation formats
  • Create materials including (but not limited to):
    • Internal brand campaigns
    • Executive presentations & keynote decks
    • Agency announcements & communications
    • Recruitment marketing assets
    • Culture & engagement initiatives
    • Social and digital content
  • Maintain an exceptional standard of craft, consistency, and attention to detail across all outputs
  • Champion brand excellence and help ensure consistency across all internal-facing materials
  • Build scalable design systems, templates, and toolkits that empower teams while maintaining brand integrity
  • Partners with team members to ensure projects meet objectives.
Qualifications
  • 7+ years of professional design experience, ideally within creative agencies, brand studios, or in-house creative teams
  • Proven experience leading concept development and execution across complex, multi-channel creative initiatives
  • Strong portfolio demonstrating conceptual thinking, brand storytelling, and exceptional design craft
  • Mastery of design tools such as Figma, Adobe Creative Suite, Keynote / PowerPoint, and motion tools
  • Deep understanding of brand systems, visual storytelling, typography, layout, and composition
  • Strong presentation skills-able to clearly articulate creative ideas and strategic rationale
  • Experience designing for digital, experiential, and presentation environments
  • Strategic thinker with a maker's mentality
  • Highly collaborative and comfortable navigating ambiguity
  • Curious, proactive, and driven by creative excellence and cultural impact
  • Strong attention to detail paired with big-picture thinking.
Additional Information

At Publicis Groupe, we offer medical and voluntary benefits to our freelancers and temporary employees. Voluntary benefit options include supplemental medical insurance, transportation, and parking benefits, legal benefits, pet insurance, and auto and home insurance.  You must be actively employed for 90 consecutive calendar days in order to be eligible for Publicis medical and voluntary benefits. You will also be eligible to participate in the Publicis 401(k) Plan after you complete 1,000 work hours in a consecutive 12-month period.

Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.

If you require accommodation or assistance with the application or onboarding process specifically, please contact USMSTACompliance@publicis.com.

All your information will be kept confidential according to EEO guidelines.

Compensation Range: $50 - $80hourly. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 3/25/26.

Employment Type: TEMPORARY