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Freelance Correctional Program Support Services Jobs

Access Alaska

Program Support Specialist

Soldotna, AK · On-site

$21.21 - $22.06/hr

Program Support Specialist HR - Kenai-Soldotna, Alaska Program Support Specialist Full-Time | ... Care Services (CDPCS) timesheet processing, including corrections and DSP follow-up. * Prepare ...

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Program Support Specialist

Prescott, AZ · On-site

$26.27 - $31.80/hr

Program Support Specialist Job Summary: This is a non-exempt position. The Program Support ... Ensure payments are arranged for service work and documentation is current and complete. Ensure ...

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How much do freelance correctional program support services jobs pay per year?

As of Jul 30, 2026, the average yearly pay for freelance correctional program support services in the United States is $45,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $49,000.00 per year, depending on experience, location, and employer.

What are Freelance Correctional Program Support Services?

Freelance Correctional Program Support Services involve independent professionals who assist correctional facilities with program development, implementation, and evaluation. These services may include counseling, educational programming, rehabilitation planning, or administrative support tailored to the needs of inmates or facility staff. Freelancers in this field are often contracted for specific projects or to supplement existing staff, providing expertise without the commitment of full-time employment. Their work helps improve inmate outcomes, reduce recidivism, and ensure programs meet regulatory standards.

What are some typical challenges faced by Freelance Correctional Program Support Services professionals, and how can they be addressed?

Freelance Correctional Program Support Services professionals often navigate challenges such as adapting to different institutional policies, maintaining boundaries in sensitive environments, and managing variable workloads. Effective communication with facility staff and building trust with participants are crucial for success. Staying organized, continually updating knowledge of correctional trends, and fostering professional resilience can help address these challenges and ensure high-quality support for both facilities and program participants.

What are the key skills and qualifications needed to thrive as a Freelance Correctional Program Support Services specialist, and why are they important?

To excel in Freelance Correctional Program Support Services, you need a background in criminal justice or social services, experience with case management, and a solid understanding of correctional facility operations. Familiarity with case management software, reporting systems, and security protocols is typically required. Strong communication, problem-solving, and adaptability are essential soft skills for effectively supporting inmates and collaborating with correctional staff. These competencies are crucial for ensuring program effectiveness, compliance, and positive outcomes for both facilities and program participants.

What is the difference between Freelance Correctional Program Support Services vs Correctional Case Manager?

AspectFreelance Correctional Program Support ServicesCorrectional Case Manager
CredentialsRelevant certifications in corrections, counseling, or social work often preferredState licensure or certification in social work or counseling typically required
Work EnvironmentIndependent, remote or on-site at correctional facilities, flexible scheduleOn-site at correctional facilities, structured hours, direct client interaction
Employer & Industry UsageContract-based, working with correctional agencies or nonprofitsGovernment correctional facilities, prisons, or detention centers

Freelance Correctional Program Support Services involve providing specialized support on a contract basis, often remotely or flexibly, focusing on program development and support. Correctional Case Managers work directly within correctional facilities, managing inmate programs and rehabilitation efforts with a structured schedule. Both roles require relevant certifications, but their work environments and employment types differ significantly.

What cities are hiring for Freelance Correctional Program Support Services jobs? Cities with the most Freelance Correctional Program Support Services job openings:
What are the most commonly searched types of Correctional Program Support Services jobs? The most popular types of Correctional Program Support Services jobs are:
What states have the most Freelance Correctional Program Support Services jobs? States with the most job openings for Freelance Correctional Program Support Services jobs include:
Freelance Correctional Program Support Services jobs near you

Program Support Specialist

Access Alaska

Soldotna, AK • On-site

$21.21 - $22.06/hr

Full-time

Re-posted 9 days ago

Job description

Program Support Specialist
HR - Kenai-Soldotna, Alaska
Program Support Specialist
Full-Time | Monday-Friday, 8am-5pm
Location: Access Alaska, Inc.
About Access Alaska
Access Alaska is dedicated to promoting independence and improving the quality of life for Alaskans with disabilities. Our work is rooted in the Independent Living Philosophy and delivered through our Five Core Services:
  • Independent Living Skills Training
  • Peer Support
  • Information & Referral
  • Self & Systems Advocacy
  • Transition Services

Access Alaska Inc:
We are seeking a detail-oriented and mission-driven Program Support Specialist to join our Programs team. This role provides essential administrative support to program staff, consumers, and Direct Support Professionals (DSPs), ensuring timely and effective delivery of services. The Program Support Specialist reports to the Programs Manager.
Job Summary
The Program Support Specialist assists the Programs team with day-to-day administrative and programmatic tasks. This includes database management, paperwork preparation, DSP support, time sheet processing, and communication with internal and external stakeholders. The ideal candidate is organized, collaborative, and committed to supporting the independence of individuals served by Access Alaska.
Key Responsibilities
Administrative & Program Support
  • Provide administrative support to Program Managers, Program Associates, Independent Living Advocates, and the broader Programs team.
  • Assist with biweekly Consumer Directed Personal Care Services (CDPCS) timesheet processing, including corrections and DSP follow-up.
  • Prepare required paperwork for consumer intakes, 6-month visits, renewals, and other documentation required by SDS, funders, or oversight entities.
  • Maintain accurate consumer and DSP information in databases, including CIL Suite and Therap.
  • Set up Therap profiles, caseloads, and timesheets for consumers and DSPs.
  • Assist in maintaining and updating consumer e-files across programs; ensure documents are complete for recurring audits.

DSP & Staff Support
  • Assist with DSP hiring, onboarding, orientations, training, and general support.
  • Partner with Human Resources to monitor BCU and CPR renewals to ensure compliance.
  • Support DSPs with Therap questions, troubleshooting, training, and timesheet corrections.
  • Conduct follow-up calls to DSPs regarding incomplete or problematic timesheets.
  • Assist in reviewing DSP timesheets to ensure SLA compliance, including monitoring for unauthorized overtime.

Compliance & Reporting
  • Ensure timely reporting of incidents requiring Adult Protective Services or SDS Critical Incident Reports.
  • Support Service Authorization extensions, renewals, and Medicaid eligibility checks.
  • Assist with VA renewals and reports as needed.
  • Input and maintain data in State of Alaska systems.
  • Maintain tracking spreadsheets for renewals, 6-month visits, and other program metrics; communicate trends to Program Director.

General Support
  • Attend and participate in Programs team meetings.
  • Print and mail timesheets and other business-related documents.
  • Collaborate with Administrative Support Specialist to facilitate Therap trainings.
  • Perform other duties as assigned.

Qualifications:
  • Education: High School Diploma or GED required.
  • Strong organizational skills and attention to detail.
  • Ability to work collaboratively with consumers, DSPs, coworkers, care coordinators, and outside agencies.
  • Experience in administrative support or human services preferred (but not required).
  • Comfortable using databases and learning new software.
  • Excellent communication and follow-through skills.

Work Authorization & Background Check: All positions at Access Alaska, Inc. require both State of Alaska and Federal fingerprint-based and name-based background checks prior to employment. Employment requires initial Provisional Approval, followed by a Five-Year Approval.

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