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Fraud Operations Manager Jobs (NOW HIRING)

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

Oversee daily fraud operations, including case management, alert queues, and escalation handling to ensure timely and accurate fraud detection and resolution. * Assist in fraud investigations and ...

Needham Bank

Fraud Operations Team Lead

Medford, MA · On-site

$69K - $90K/yr

Oversee daily fraud operations, including case management, alert queues, and escalation handling to ensure timely and accurate fraud detection and resolution. * Assist in fraud investigations and ...

Needham Bank

Fraud Operations Team Lead

Medford, MA

$69K - $90K/yr

Oversee daily fraud operations, including case management, alert queues, and escalation handling to ensure timely and accurate fraud detection and resolution. * Assist in fraud investigations and ...

UMB Financial

Fraud Prevention Analyst

Kansas City, MO · Hybrid

$59K - $86K/yr

Assess potential fraud by reviewing and analyzing key elements at the respective channels. * Assist the Enterprise Fraud Operations Managers and Enterprise Fraud Data Strategy to identify fraud ...

Needham Bank

Fraud Operations Team Lead

Medford, MA

$69K - $90K/yr

Oversee daily fraud operations, including case management, alert queues, and escalation handling to ensure timely and accurate fraud detection and resolution. * Assist in fraud investigations and ...

Thunes

Fraud Risk Manager

San Francisco, CA · On-site

The ideal candidate brings deep expertise in payments fraud, operations, and data driven decision ... Fraud Operations Management * Oversee fraud investigations, case management, and operational ...

Thunes

Fraud Risk Manager

San Francisco, CA

The ideal candidate brings deep expertise in payments fraud, operations, and data driven decision ... Fraud Operations Management * Oversee fraud investigations, case management, and operational ...

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Fraud Operations Manager information

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$31.5K

$73.7K

$135.5K

How much do fraud operations manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for fraud operations manager in the United States is $73,687.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $91,000.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Fraud Operations Managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What are the key skills and qualifications needed to thrive as a Fraud Operations Manager, and why are they important?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What does a Fraud Operations Manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.
What cities are hiring for Fraud Operations Manager jobs? Cities with the most Fraud Operations Manager job openings:
What states have the most Fraud Operations Manager jobs? States with the most job openings for Fraud Operations Manager jobs include:
Fraud Operations Manager jobs near you
Infographic showing various Fraud Operations Manager job openings in the United States as of July 2026, with employment types broken down into 2% As Needed, 79% Full Time, 18% Part Time, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $73,687 per year, or $35.4 per hour.
Fraud Operations Representative

Fraud Operations Representative

CB&S Bank

Russellville, AL • On-site

Full-time

Posted 13 days ago

Job description

GENERAL FUNCTION
Provides assistance and quality customer service to retail employees and other bank employees. Completes daily tasks as assigned.
MAJOR DUTIES AND RESPONSIBILITIES
  • Entry level into this area is concerned with acquiring the knowledge and skills to efficiently and accurately perform the duties of each area in the support departments.
  • Follows established procedures and management policies to provide good system control and backup files to safeguard financial information.
  • Maintains sufficient records for good audit trail of all transactions handled by the department.
  • Meet BSA recordkeeping requirements and reporting deadlines as outline in the Bank Secrecy Act.
  • Perform job functions in a variety of functional areas, including but not limited to:
  • Garnishment/Levy processing
  • Subpoena research and submitting documentation to the appropriate court/agency
  • Monitoring accounts designated as Higher Risk
  • Automated Software Alert processing
  • Customer Information Policy (CIP) and New Account monitoring
  • Daily balancing of accounts in the Check Reconciliation module
  • Account monitoring/research designed to identify fraud and/or suspicious activity
  • Customer Disputes, Stop Payments, and Affidavits
  • Credit Bureau Corrections
  • IRS B-Notices
  • Assist on bank Audits/Exams as assigned

ADDITIONAL RESPONSIBILITIES:
  • Maintains accurate department records.
  • Assists in research on an as needed basis.
  • Knowledgeable of bank trancodes, account types, and class code and their usage for all applications.
  • Knowledgeable of all bank products and services.
  • Performs any other duties needed in the maintenance of the department or any other department as directed by management.
  • Assists other departments as needed.
  • All other tasks as assigned.

JOB QUALIFICATIONS
  • High school graduate or equivalent.
  • One year of operational experience, customer service experience or equivalent.
  • Must be able to set priorities and demonstrate excellent organizational skills.
  • Good communication skills, both verbal and written.
  • Ability to interact well with all bank personnel.
  • Ability to perform repetitive tasks and to operate well within time restraints.
  • Demonstrated ability in working with computers.
  • Must be able to follow specific instructions.
  • Ability to perform repetitive tasks.
  • Ability to sit for extended periods of time.
  • Demonstrates proficiency and commitment to excellence in performance of duties.
  • Knowledgeable of regulations governing transactions in relation to deposit and loan accounts
  • Individual has demonstrated aptitude for banking and begins developing a general knowledge of bank operations.

STANDARDS OF PERFORMANCE
  • Provides courteous and professional service to all customers and co-workers.
  • Reports to work in a timely manner.
  • Completes work accurately and efficiently.
  • Maintains positive work-environment with co-workers and customers.
  • Requires ability to work well with others.
  • Conducts customer relations in a manner that will enhance the overall marketing effort of the bank.
  • Follows all company policies and procedures.
  • Procedures are clearly defined and errors easily avoided by following those procedures.
  • Progresses toward proficiency developed through training and supervision.
  • Maintains efficiency standards and goals set by the supervisor.

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