ZipRecruiter

Log In

1

Fraud Operations Manager Jobs in Washington (NOW HIRING)

Veritas Partners

Fraud Manager

Rockville, MD · On-site

Overview: The Fraud Manager manages the operations of the fraud investigations department and the supervision of its staff. This person will develop policies and procedures to prevent fraud ...

New

EagleBank

Fraud Risk Manager

Silver Spring, MD · Hybrid

$104K - $173K/yr

Responsibilities The Fraud Risk Manager manages the operations of the fraud investigations department and the supervision of its staff. They develop policies and procedures to prevent fraud ...

EagleBank

Fraud Risk Manager

Silver Spring, MD · On-site

$104K - $173K/yr

Responsibilities The Fraud Risk Manager manages the operations of the fraud investigations department and the supervision of its staff. They develop policies and procedures to prevent fraud ...

EagleBank

US-MD-Silver Spring

Silver Spring, MD · Hybrid

$104K - $173K/yr

The Fraud Risk Manager manages the operations of the fraud investigations department and the supervision of its staff. They develop policies and procedures to prevent fraud activities and to recover ...

Booz Allen Hamilton

SOC Operations Manager

Mclean, VA · Hybrid

$99K - $225K/yr

We are seeking aSOC Operations Manager to lead day-to-day Security Operations Center (SOC ... We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI ...

McAfee Corp.

Fraud Analyst

Reston, VA · On-site

The role also requires comfort managing the natural ebbs and flows of work, including responding to ... Follow the full data journey as it relates to the payment/fraud/business operations environment ...

next page

Showing results 1-20

All JobsFraud Operations Manager JobsFraud Operations Manager Jobs in Washington

Fraud Operations Manager information

See Washington salary details

$35.7K

$83.5K

$153.5K

How much do fraud operations manager jobs pay per year?

As of Jun 26, 2026, the average yearly pay for fraud operations manager in Washington is $83,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $103,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Fraud Operations Managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What are the key skills and qualifications needed to thrive as a Fraud Operations Manager, and why are they important?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What does a Fraud Operations Manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.
Fraud Operations Manager jobs near you
Fraud Manager

Fraud Manager

Veritas Partners

Rockville, MD • On-site

Other

Posted 2 days ago

Job description

Overview:

The Fraud Manager manages the operations of the fraud investigations department and the supervision of its staff. This person will develop policies and procedures to prevent fraud activities and to recover incurred losses. This position identifies weaknesses in current control processes and recommends enhancements. They collaborate investigations with appropriate business partners and local, state, and federal authorities. The Fraud Manager plays a critical role in developing, implementing, and managing fraud prevention and detection strategies across the organization. Responsible for identifying, preventing, and investigating fraudulent activities to safeguard the company's assets and interests.


Major Duties and Responsibilities:

  • Provide second-line oversight of fraud-related programs including check fraud, ACH fraud, wire fraud, identity theft, account takeover (ATO), elder financial exploitation, and new account fraud.
  • Independently assess and challenge the effectiveness of first-line fraud detection, prevention, and investigation activities across all banking channels (retail, commercial, digital, and card).
  • Maintain and continuously enhance the enterprise Fraud Risk Management Policy and supporting standards and procedures.
  • Conduct periodic fraud risk assessments to identify emerging threats, control gaps, and areas of heightened risk exposure.
  • Serve as a subject matter expert during regulatory examinations, internal audits, and third-party reviews related to fraud risk management.
  • Monitor evolving regulatory guidance (FFIEC, CFPB, OCC, FDIC, Federal Reserve) and assess impact on the Bank's fraud program.
  • Design and present fraud risk reporting to senior management, risk committees, and the Board as appropriate.
  • Analyze fraud trends, loss data, and industry intelligence to proactively identify and communicate emerging risks /material issues.
  • Partner with first-line fraud operations, BSA/AML, cybersecurity, legal, and technology teams to ensure an integrated approach to financial crimes and fraud risk management.
  • Evaluating existing Verafin fraud agents against existing fraud tools to determine which fraud tool is more efficient.
  • Create MRM documentation for all active fraud agents and conduct quarterly monitoring of the efficiency of the fraud agents.
  • Collaborate with the Verafin administrator to conduct annual tuning of the Verafin fraud agents.
  • Collaborate with other financial institutions and/or law enforcement regarding the recovery of assets and identification of suspects.
  • Conduct fraud investigations: Interviewing victims, documenting findings, and collaborating with various internal units to make an investigative determination.

Qualifications:

  • Bachelor’s Degree required
  • 8+ years' experience in fraud risk management, financial crimes compliance, or a related field within a financial institution
  • 2+ years' people management/supervisory experience
  • Experience with Verafin or other fraud tracking software
  • Proficient knowledge of fraud typologies across multiple banking products and channels
  • Working knowledge of applicable regulatory frameworks (FFIEC, Regulation E, Regulation CC, BSA/AML)

Apply