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Fraud Operations Manager Jobs in Columbus, OH (NOW HIRING)

Telhio Credit Union

VP, Financial Crimes

Columbus, OH · On-site

Provide independent challenges to fraud operations and business partners to ensure risks are appropriately identified, assessed, and managed. Investigations, Case Management & Law Enforcement ...

Bread Financial

Director Fraud Strategy

Delaware, OH

$154K - $347K/yr

The Fraud Strategy Director defines and measures through insight and statistical analysis existing ... business (e.g., Operations, Credit Management, Client Partnership) to ensure strategies are ...

Bread Financial

Director Fraud Strategy

Columbus, OH

$154K - $347K/yr

The Fraud Strategy Director defines and measures through insight and statistical analysis existing ... business (e.g., Operations, Credit Management, Client Partnership) to ensure strategies are ...

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All JobsFraud Operations Manager JobsFraud Operations Manager Jobs in Columbus, OH

Fraud Operations Manager information

See Columbus, OH salary details

$30.4K

$71.2K

$130.9K

How much do fraud operations manager jobs pay per year?

As of Jun 14, 2026, the average yearly pay for fraud operations manager in Columbus, OH is $71,175.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,700.00 and $87,900.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Fraud Operations Managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What are the key skills and qualifications needed to thrive as a Fraud Operations Manager, and why are they important?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What does a Fraud Operations Manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.
What cities near Columbus, OH are hiring for Fraud Operations Manager jobs? Cities near Columbus, OH with the most Fraud Operations Manager job openings:
Fraud Operations Manager jobs near you
Infographic showing various Fraud Operations Manager job openings in Columbus, OH as of June 2026, with employment types broken down into 83% Full Time, 16% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $71,175 per year, or $34.2 per hour.
Bank Fraud Tools Analytics and Calibrations Analyst

Bank Fraud Tools Analytics and Calibrations Analyst

FIRST MERCHANTS

Columbus, OH • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 23 days ago

First Merchants Bank rating

8.0

Company rating: 8.0 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

53rd of 141 rated banks

Job description

First Merchants Bank is seeking a Bank Fraud Tools Analytics and Calibrations Analyst to join our team! As part of the External Fraud Working Group’s strategic initiative, this role is designed to centralize and enhance the bank’s use of fraud prevention and detection tools and technologies. The Fraud Strategy & Tools Specialist will be responsible for fully understanding, optimizing, and aligning fraud tools with business goals, while proactively identifying trends and recommending improvements. This role will serve as a key liaison between fraud operations, line of business (LOB) teams, and external vendors.

As part of this role you will impact the following areas:

  • Tool Optimization & Oversight 
    • Attend vendor and user group meetings to stay current on tool capabilities and updates. 
    • Monitor system changes and assess their impact—both positive and negative—on fraud detection and prevention.
    • Fully understand the capabilities of existing fraud tools and identify opportunities for enhancement.
  • Strategic Coordination & Documentation 
    • Understand fraud practices and control effectiveness. 
    • Coordinate with LOBs to support decision-making related to fraud tools and strategies. 
    • Document current state, key decisions, and maintain up-to-date records of tool configurations and usage.
    • Research and recommend leading practices in fraud prevention and technology utilization.
  • Fraud Intelligence & Triage
    • Identify and analyze fraud trends across channels and products. 
    • Participate in the fraud triage team to support rapid response and resolution.
    • Provide recommendations for ongoing tuning and configuration of fraud detection systems.
  • Proactive Engagement & Business Alignment
    • Bring forward ideas and recommendations to improve fraud prevention strategies. 
    • Align fraud tool usage with broader business goals and risk appetite. 
    • Serve as a proactive partner to internal stakeholders and external vendors.

To be successful in this position, we require the following: 

  • Bachelor’s degree in business, finance, information systems, or related field. 
  • A minimum of three (3) years of experience in fraud prevention, risk management, or financial technology.
  • Fraud Analytics Experience with one or more fraud detection tools or platforms such as NICE/Actimize, Q2 Sentinel, FICO, Abrigo BAM+, Vertifi, TrueChecks, Alloy, etc.

The following would be a plus: 

  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration abilities.
  • Experience working with cross-functional teams.
  • Knowledge of fraud typologies and emerging threats.
  • • Ability to translate technical capabilities into business value. 
  • Detail-oriented with strong documentation and organizational skills.

First Merchants offers the following:

  • Base Pay PLUS Bonuses
  • Medical, Dental and Vision Insurance
  • 401k
  • Health Savings and Flexible Spending Accounts
  • Vacation/Sick Time
  • Paid Holidays
  • Paid Parental Leave
  • Tuition Reimbursement
  • Additional Benefits

A little about us:

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses and other organizations. Our Vision, Mission and Team statement reflect and reinforce that authentic service philosophy.

Our Vision is:

To enhance the financial wellness of the diverse communities we serve.

Our Mission is:

To be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

Our Team:

"We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds. We believe in the power of inclusion and belonging."

Apply today to begin your career with us!

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