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Fraud Operations Manager Jobs in Iowa (NOW HIRING)

Manage client communication strategies with professional and timely feedback, weekly/monthly client meetings * Support all areas of Fraud Operations client and cardholder support by handling inbound ...

... and GL management. ACCOUNTABILITIES:Timely work fraud cases in accordance with department ... Work with operations and frontline employees to protect customer information and prevent loss.

Maintains productive relationships with all internal stakeholders including Fraud Operations, Risk Management, Product, Retail, Finance as well as external vendors * Advise internal contacts on ...

Fraud Specialist

Hills, IA · On-site

$16.25 - $21/hr

... and GL management. ACCOUNTABILITIES: * Timely work fraud cases in accordance with department ... Work with operations and frontline employees to protect customer information and prevent loss.

Fraud Specialist

Hills, IA · On-site

$16.25 - $21/hr

... and GL management. ACCOUNTABILITIES: * Timely work fraud cases in accordance with department ... Work with operations and frontline employees to protect customer information and prevent loss.

Monitor financial crime risk management software to detect and prevent fraud. * Provide maintenance ... Other operational duties as assigned. Experience & Education * High school diploma or general ...

Monitor financial crime risk management software to detect and prevent fraud. * Provide maintenance ... Other operational duties as assigned. Experience & Education * High school diploma or general ...

Monitor financial crime risk management software to detect and prevent fraud. * Provide maintenance ... Other operational duties as assigned. Experience & Education * High school diploma or general ...

... management, operational controls, and an exceptional service experience. The ideal candidate ... Evaluate money movement requests and transactions while balancing risk mitigation, fraud prevention ...

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Fraud Operations Manager information

See Iowa salary details

$29.6K

$69.2K

$127.3K

How much do fraud operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for fraud operations manager in Iowa is $69,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $85,500.00 per year, depending on experience, location, and employer.

Is a fraud operations manager a high paying job?

A fraud operations manager typically earns a competitive salary that reflects their responsibility for overseeing fraud prevention and detection processes. Salaries vary based on experience, industry, and location, but this role is generally considered well-paying within financial and risk management fields.

What are some common challenges faced by fraud operations managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What are the key skills and qualifications needed to thrive as a fraud operations manager?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What does a fraud operations manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.

What cities in Iowa are hiring for Fraud Operations Manager jobs?

Cities in Iowa with the most Fraud Operations Manager job openings:

Infographic showing various Fraud Operations Manager job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $69,212 per year, or $33.3 per hour.

Fraud Solutions Consultant

SHAZAM

Des Moines, IA • On-site

$56K - $76K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.


And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.


This is a remote position with ideal candidates located in Des Moines, IA.

What we’re looking for:

SHAZAM is looking for a Fraud Solutions Consultant to join our team. In this role, you will work to support financial institutions with fraud related summary reporting, analysis, and recommendations relative to ATM/debit card fraud management performance. This role will assess and propose case management and transaction decline strategies to protect participants' accounts and minimize the adverse financial risk to assigned client financial institutions.

What you'll do:

  • Provide support for Fraud Advisors consultative services, facilitate sharing of client performance, provide fraud mitigation recommendations to lower risk and losses.
  • Manage client relationships by demonstrating integrity, credibility, and subject matter level expertise.
  • Manage client communication strategies with professional and timely feedback, weekly/monthly client meetings
  • Support all areas of Fraud Operations client and cardholder support by handling inbound/outbound contacts, procedural support, and team member assistance.

What you need:

  • Experience working in banking, financial services, fraud, or compliance.
  • Experience in using Microsoft Office and Teams.
  • Verbal and written communication skills.
  • Organization and time management skills.
  • Attention to detail and accuracy.

What’s in it for you:

  • A mission-driven company with a strong sense of purpose
  • A hybrid work environment that values flexibility and collaboration
  • Opportunities for professional development and career growth
  • A culture that values innovation, integrity, and community impact
  • Excellent benefits:
    • Health, dental, and vision insurance
    • 401(k) retirement plan with company match
    • Flexible spending and health savings accounts
    • Life insurance and short- and long-term disability provided at no cost
    • Time away from work – PTO, VTO, paid parental leave, and company holidays
    • Educational assistance


Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.


SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).


Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.