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Fraud Operations Manager Jobs in Iowa (NOW HIRING)

Berkley

SIU Manager

Urbandale, IA · On-site

... fraud efforts. This position requires a deep understanding of commercial and personal insurance operations, investigative techniques, and regulatory frameworks. Key Functions/Duties of Position:

Berkley

SIU Manager

Urbandale, IA · On-site

... fraud efforts. This position requires a deep understanding of commercial and personal insurance operations, investigative techniques, and regulatory frameworks. Key Functions/Duties of Position:

W. R. Berkley

SIU Manager

Urbandale, IA · On-site

... fraud efforts. This position requires a deep understanding of commercial and personal insurance operations, investigative techniques, and regulatory frameworks. Key Functions/Duties of Position:

Berkley

SIU Manager

Urbandale, IA · On-site

... fraud efforts. This position requires a deep understanding of commercial and personal insurance operations, investigative techniques, and regulatory frameworks. Key Functions/Duties of Position:

Berkley

SIU Manager

Urbandale, IA

... fraud efforts. This position requires a deep understanding of commercial and personal insurance operations, investigative techniques, and regulatory frameworks. Key Functions/Duties of Position:

Booz Allen Hamilton

Global Force Manager

Peterson, IA

$86K - $198K/yr

Experience using DoD operational planning, readiness, or force management systems and tools ... We reserve the right to take your picture to verify your identity and prevent fraud. Candidate AI ...

Home Depot

Asset Protection Specialist

West Des Moines, IA

$19.75 - $21/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on ...

Home Depot

Asset Protection Specialist

Urbandale, IA · On-site

$19 - $20.25/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on ...

Home Depot

Asset Protection Specialist

Des Moines, IA

$19.50 - $21/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on ...

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Showing results 21-40

All JobsFraud Operations JobsFraud Operations Manager JobsFraud Operations Manager Jobs in Iowa

Fraud Operations Manager information

See Iowa salary details

$29.6K

$69.2K

$127.3K

How much do fraud operations manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for fraud operations manager in Iowa is $69,212.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,300.00 and $85,500.00 per year, depending on experience, location, and employer.

Is a fraud operations manager a high paying job?

A fraud operations manager typically earns a competitive salary that reflects their responsibility for overseeing fraud prevention and detection processes. Salaries vary based on experience, industry, and location, but this role is generally considered well-paying within financial and risk management fields.

What are some common challenges faced by fraud operations managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What are the key skills and qualifications needed to thrive as a fraud operations manager?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What does a fraud operations manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.

What cities in Iowa are hiring for Fraud Operations Manager jobs?

Cities in Iowa with the most Fraud Operations Manager job openings:

Fraud Operations Manager jobs near you
Infographic showing various Fraud Operations Manager job openings in Iowa as of August 2026, with employment types broken down into 83% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $69,212 per year, or $33.3 per hour.

SIU Manager

Berkley

Urbandale, IA • On-site

Other

Re-posted 25 days ago

Job description

Company Details
"Our Company provides a state of predictability which allows brokers and agents to act with confidence."
Founded in 1967, W. R. Berkley Corporation has grown from a small investment management firm into one of the largest commercial lines property and casualty insurers in the United States.
Along the way, we've been listed on the New York Stock Exchange, become a Fortune 500 Company, joined the S&P 500, and seen our gross written premiums exceed $10 billion.
Today the Berkley brand comprises more than 50 businesses worldwide and is divided into two segments: Insurance and Reinsurance and Monoline Excess.
The Company is an equal employment opportunity employer.
Responsibilities
The SIU Manager is responsible for assisting with leading our anti-fraud efforts to include both commercial and personal lines of business. This role is critical in safeguarding the integrity of our claims process, mitigating financial losses, and ensuring compliance with regulatory mandates.
The SIU Manager will be responsible for overseeing a team of investigators and support specialists, managing complex and high-exposure investigations, and assisting with investigative tools to support the enterprise anti-fraud efforts. This position requires a deep understanding of commercial and personal insurance operations, investigative techniques, and regulatory frameworks.
Key Functions/Duties of Position:
Leadership & Strategy
  • Lead, mentor, and manage a team of SIU investigators and support specialists, ensuring high performance, professional development, and adherence to best practices.
  • Execute a strategic vision for fraud detection and prevention across all lines of business.
  • Establish and monitor key performance indicators (KPIs) to measure the effectiveness of the SIU program.
  • Collaborate with senior leadership to align SIU goals with broader organizational objectives.

Investigative Oversight
  • Oversee the intake, triage, and assignment of suspected fraudulent claims, ensuring timely and thorough investigations.
  • Direct the investigation of complex, high-value, or sensitive cases involving potential fraud, collusion, staged losses, or organized crime.
  • Ensure investigative activities are conducted in accordance with legal standards, company policies, and industry best practices.
  • Review and approve investigative reports, summaries, and referrals to law enforcement or regulatory bodies.

Quality Assurance & Compliance
  • Manage and implement a comprehensive quality assurance program to evaluate the accuracy, completeness, and compliance of SIU investigations.
  • Conduct regular audits of investigative files to ensure adherence to internal protocols, regulatory requirements, and industry standards.
  • Provide feedback and coaching to investigators based on audit findings to drive continuous improvement.
  • Monitor trends in investigative performance and develop targeted training or process enhancements as needed.
  • Ensure timely and accurate reporting to state fraud bureaus, the NICB, and other regulatory entities.

Compliance & Reporting
  • Ensure compliance with all applicable state and federal regulations, including mandatory fraud reporting requirements.
  • Maintain accurate and timely documentation of all investigative activities in the case management system.
  • Prepare and submit regulatory reports, internal dashboards, and executive summaries as required to SIU Leadership.
  • Serve as a primary liaison with state fraud bureaus, the National Insurance Crime Bureau (NICB), and other external agencies.

Collaboration & Training
  • Partner with claims, underwriting, legal, and risk management teams to identify fraud trends and vulnerabilities.
  • Provide training and guidance to claims staff on fraud indicators, red flags, and referral procedures.
  • Represent the company at industry conferences, fraud task forces, and professional associations.

Technology & Innovation
  • Leverage data analytics, predictive modeling, and fraud detection software to enhance investigative capabilities.
  • Evaluate and implement new tools and technologies to improve SIU efficiency and effectiveness.

Qualifications
Qualifications:
• Minimum of 7-10 years of experience in insurance fraud investigations, with minimum of 3 years in a supervisory or managerial role.
• Extensive knowledge of commercial and personal insurance products and claims processes.
• Completion of one or more of the following designations: Fraud Claims Law Specialist (FCLS), Certified Insurance Fraud Investigator (CIFI), Certified Fraud Examiner (CFE), Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC).
Education Requirement
• Bachelor's degree in Criminal Justice, Insurance, Business Administration, or a related field.
Additional Requirements
Location and Travel:
• Primary location Urbandale, IA.
• Additional locations: High Point, NC; Irving, TX; Florida; Atlanta, GA; Glen Allen, VA; Chesterfield, MO; Scottsdale, AZ; Pennsylvania.
• Travel: Occasional travel is required (up to 20%).
Sponsorship Details
Sponsorship not Offered for this Role

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