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Fraud Operations Manager Jobs in Des Moines, IA (NOW HIRING)

SHAZAM

Fraud Solutions Consultant

Des Moines, IA · On-site

Manage client communication strategies with professional and timely feedback, weekly/monthly client meetings * Support all areas of Fraud Operations client and cardholder support by handling inbound ...

TecTammina

Sales Executive, Fraud Solutions

Des Moines, IA · On-site

$125K/yr

... Operational Risk & Regulation named NICE Actimize #1 in Anti-Money Laundering #1 in Anti-Fraud Have ... management personnel . Requirements: Self-sufficient senior sales person; likes to be given end ...

Berkley

SIU Manager

Urbandale, IA · On-site

... fraud efforts. This position requires a deep understanding of commercial and personal insurance operations, investigative techniques, and regulatory frameworks. Key Functions/Duties of Position:

Berkley

SIU Manager

Urbandale, IA · On-site

... fraud efforts. This position requires a deep understanding of commercial and personal insurance operations, investigative techniques, and regulatory frameworks. Key Functions/Duties of Position:

Berkley

SIU Manager

Urbandale, IA · On-site

... fraud efforts. This position requires a deep understanding of commercial and personal insurance operations, investigative techniques, and regulatory frameworks. Key Functions/Duties of Position:

Wells Fargo

Lead Operations Processor

Des Moines, IA · Hybrid

Support management in the day-to-day supervision of less experienced team providing guidance, and ... Knowledge in Financial services, fraud, investigations, Bank Secrecy Act, anti-money laundering

New

Home Depot

Asset Protection Specialist

Des Moines, IA · On-site

$19.50 - $21/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on ...

Home Depot

Asset Protection Specialist

Urbandale, IA · On-site

$19 - $20.25/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on ...

Home Depot

Asset Protection Specialist

Des Moines, IA · On-site

$19.50 - $21/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on ...

Home Depot

Asset Protection Specialist

Ankeny, IA · On-site

$18.75 - $20.25/hr

... and fraud and supporting safety and environmental program compliance in their assigned store ... The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on ...

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All JobsFraud Operations JobsFraud Operations Manager JobsFraud Operations Manager Jobs in Des Moines, IA

Fraud Operations Manager information

See Des Moines, IA salary details

$30.7K

$71.9K

$132.2K

How much do fraud operations manager jobs pay per year?

As of Aug 30, 2026, the average yearly pay for fraud operations manager in Des Moines, IA is $71,913.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,200.00 and $88,800.00 per year, depending on experience, location, and employer.

What does a fraud operations manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.

What are the key skills and qualifications needed to thrive as a fraud operations manager?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What are some common challenges faced by fraud operations managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What cities near Des Moines, IA are hiring for Fraud Operations Manager jobs?

Cities near Des Moines, IA with the most Fraud Operations Manager job openings:

Fraud Operations Manager jobs near you
Infographic showing various Fraud Operations Manager job openings in Des Moines, IA as of August 2026, with employment types broken down into 81% Full Time, 18% Part Time, and 1% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $71,913 per year, or $34.6 per hour.

Fraud Solutions Consultant

SHAZAM

Des Moines, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 11 days ago

Job description

SHAZAM recognizes that financial institutions build better communities, and this drives our passion to strengthen financial institutions. We are a trusted partner to our valued customers providing answers, choice, and innovation with an impeccable level of customer service – a level unmatched in the industry.


And here’s the best part - we’re a national company that offers a small-company feel, a cultural balance that’s hard to come by but very real at SHAZAM. Your growth and development are top priorities and you’ll be surrounded by talented individuals and postured to make a real difference in the company. As a team member at SHAZAM, you’ll be an essential part of our mission as we work together strengthening financial institutions.


This is a remote position with ideal candidates located in Des Moines, IA.  

What we’re looking for:

SHAZAM is looking for a Fraud Solutions Consultant to join our team. In this role, you will work to support financial institutions with fraud related summary reporting, analysis, and recommendations relative to ATM/debit card fraud management performance. This role will assess and propose case management and transaction decline strategies to protect participants' accounts and minimize the adverse financial risk to assigned client financial institutions.

 

What you'll do: 

  • Provide support for Fraud Advisors consultative services, facilitate sharing of client performance, provide fraud mitigation recommendations to lower risk and losses. 
  • Manage client relationships by demonstrating integrity, credibility, and subject matter level expertise.
  • Manage client communication strategies with professional and timely feedback, weekly/monthly client meetings
  • Support all areas of Fraud Operations client and cardholder support by handling inbound/outbound contacts, procedural support, and team member assistance.

What you need:

  • Experience working in banking, financial services, fraud, or compliance.
  • Experience in using Microsoft Office and Teams.
  • Verbal and written communication skills.
  • Organization and time management skills.
  • Attention to detail and accuracy.

What’s in it for you:

  • A mission-driven company with a strong sense of purpose
  • A hybrid work environment that values flexibility and collaboration
  • Opportunities for professional development and career growth
  • A culture that values innovation, integrity, and community impact
  • Excellent benefits:
    • Health, dental, and vision insurance
    • 401(k) retirement plan with company match
    • Flexible spending and health savings accounts
    • Life insurance and short- and long-term disability provided at no cost
    • Time away from work – PTO, VTO, paid parental leave, and company holidays
    • Educational assistance


Actual compensation is based on various factors, such as geographic location, experience, education, and/or skill level, and is finalized at the time of offer.


SHAZAM is an equal opportunity employer, including those with disabilities or status as a protected veteran. All qualified applicants will receive consideration for employment.


Applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; ITS, Inc./SHAZAM will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa).


Please be aware that SHAZAM may use an Artificial Intelligence (AI) tool to assist in the review and screening of job applications for this position. The AI system is designed to help our team efficiently identify qualified candidates by identifying relevant skills and experience within submitted applications. All final hiring decisions are made by our hiring team.


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