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Fraud Operations Manager Jobs in Utah (NOW HIRING)

Zions Bank

Director of Fraud Strategy

Midvale, UT · On-site

... and management teams in high-growth western markets. Zions is regularly recognized by American ... Partner with accountable fraud operations owners to set priorities, performance targets, and ...

Brex

Payment Operations Analyst

Salt Lake City, UT

$58K - $73K/yr

The team owns the back office case management of disputes, balancing strong financial outcomes for ... You will be able to identify Transaction Fraud and develop a deep understanding of Chargebacks ...

Brex

Payment Operations Analyst

Salt Lake City, UT · On-site

$58K - $73K/yr

By combining global corporate cards and banking with intuitive spend management, bill pay, and ... You will be able to identify Transaction Fraud and develop a deep understanding of Chargebacks ...

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Fraud Operations Manager information

See Utah salary details

$28.7K

$67.1K

$123.4K

How much do fraud operations manager jobs pay per year?

As of Jul 24, 2026, the average yearly pay for fraud operations manager in Utah is $67,083.00, according to ZipRecruiter salary data. Most workers in this role earn between $47,800.00 and $82,800.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Fraud Operations Managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What are the key skills and qualifications needed to thrive as a Fraud Operations Manager, and why are they important?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What does a Fraud Operations Manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.
What cities in Utah are hiring for Fraud Operations Manager jobs? Cities in Utah with the most Fraud Operations Manager job openings:
Fraud Operations Manager jobs near you
Infographic showing various Fraud Operations Manager job openings in Utah as of July 2026, with employment types broken down into 2% As Needed, 83% Full Time, 14% Part Time, and 1% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $67,083 per year, or $32.3 per hour.

Head of Fraud & Risk Management Operations

Raisin

Lehi, UT • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Raisin is the world's leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market.
Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns.
Team
The Fraud & Risk Management Operations team protects Raisin's U.S. business across the entire customer lifecycle, from onboarding and KYC to bank account authentication, deposits, withdrawals, and ongoing account monitoring. As a high-growth, multi-bank deposit marketplace, Raisin operates in a dynamic environment where fraud threats evolve rapidly across identity, payments, and digital banking ecosystems.
Our team owns the strategy, execution, and continuous improvement of the controls that safeguard the platform while enabling a seamless customer experience. We partner closely with Product, Engineering, Compliance, Data, Payments Operations, and Customer Service to make fraud prevention a competitive advantage.
Your Responsibilities
The Head of Fraud & Risk Management Operations is Raisin US's most senior fraud operator, responsible for defining the fraud strategy, leading fraud operations, and building an end-to-end fraud prevention ecosystem that scales with the business and its evolving products.
You combine strategic risk management with deep operations management expertise, spending substantial time in the trenches understanding fraud patterns, coaching teams, and driving day-to-day execution. You bring extensive fraud domain expertise in financial services, preferably from respected financial technology companies. You will bring expertise in ACH/payment fraud, identity risk management, along with experience with build and implementation of modern fraud models, decision systems, and predictive solutions to address emerging threats.
You will oversee a team that includes fraud operations, analytics, investigations, and you will work with Legal and Compliance and our banking partners on KYC and financial crime risk. You will also be a thought partner to product and engineering leadership as we evolve Raisin's fraud infrastructure and data foundations.
If this is the only thing you read: This role is designed for a builder, someone energized by imperfect environments, motivated to design strong systems from the ground up, and comfortable and energized by being accountable for both strategy build and hands-on execution on a daily basis.
Fraud Strategy & Risk Leadership
  • Own and evolve Raisin's U.S. fraud strategy across onboarding, KYC, account linking, payments, and account lifecycle management.
  • Build the long-term roadmap for fraud prevention, including data, tooling, modeling, automation, and operational processes.
  • Translate emerging fraud trends, regulatory expectations, new products, and technology innovations into actionable business strategy and automated fraud prevention solutions.
  • Build predictive fraud management solutions to identify and address new fraud patterns before they impact Raisin's bottomline.
  • Represent fraud risk in executive forums and serve as a trusted advisor to senior leadership.
Fraud Operations Management
  • Lead daily fraud operations, including identity verification, account authentication, ACH/payments fraud review, transaction monitoring, and investigations.
  • Provide direct leadership, coaching and development to employees within Fraud and Risk Operations.
  • Ensure SLAs, accuracy, and throughput targets are consistently achieved while maintaining low customer friction.
  • Build efficient, scalable, resilient operational workflows using automation, decision engines, and modern fraud tools.
  • Partner with Customer Service and Payments Operations to minimize customer disruption while controlling fraud exposure.
Fraud Detection, Tools & Technology
  • Drive continued evaluation, deployment, and optimization of fraud solutions including:
  • IDV/KYC
  • Device and behavioral intelligence
  • Account linking and bank verification tools
  • ACH risk and behavioral scoring solutions
  • Case management and decisioning platforms
  • Define requirements for fraud model development, specially predictive fraud models, feature enhancements, monitoring, and model governance.
  • Work with Data and Engineering to strengthen data pipelines and integrate new signals across device, behavioral, graph, and payment telemetry.
Fraud Analytics & Insights
  • Oversee the development of fraud dashboards, KPIs, and performance reporting.
  • Monitor fraud losses, false positives, customer friction, and operational efficiency and proactively recommend changes to address issues.
  • Partner with Customer Service and Marketing to understand the voice of the customer and recommend solutions that balance customer experience and risk exposure.
  • Lead deep-dive investigations into new or emerging patterns and convert findings into durable controls.
  • Continually refine rules, thresholds, and step-up authentication flows.
Cross-Functional & Regulatory Alignment
  • Collaborate with Compliance, Legal, and Partner Banks on escalations, unusual activity, and regulatory expectations.
  • Integrate fraud risk perspectives into product launches, customer experience flows, and engineering initiatives.
  • Support AML/KYC risk governance and customer risk scoring.

Your Profile
Experience & Expertise
  • 12+ years in fraud risk management, fraud operations, fraud prevention, or financial crime within fintech, digital banking, payments, or consumer credit.
  • Deep knowledge of U.S. fraud typologies: identity theft, synthetic identity, mule activity, ATO, ACH fraud, first-party abuse, and bank-linking fraud.
  • Proven leadership of fraud operations teams, ideally across both manual review and complex operational workflows.
  • Familiarity with fraud model development and evaluation (not required to be hands-on but must understand methodologies, monitoring, and implementation lifecycle).
  • Strong experience with fraud tools, data providers, device intelligence, and modern fraud technology stacks.
Leadership & Mindset
  • A hands-on, roll-up-your-sleeves operator who thrives in high-growth fintech environments.
  • Comfortable (enjoys) shifting between strategic thinking and tactical execution.
  • Highly accountable, self-directed, and proactive, a leader who does not need handholding.
  • Entrepreneurial, curious, data-driven, and motivated by building systems in a fast-paced, evolving environment.
  • Exceptional communication skills with the ability to influence senior stakeholders.

Join our mission, join our team - and grow with us!
At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.
As part of our team, you will benefit from:
  • Flexible working hours and up to 28 days PTO accrued from your first month, plus 13 public holidays.
  • Employee Development Budget of $2,200 and 4 full training days per year.
  • Company 401k contribution of 5%.
  • Healthcare coverage contribution, including medical, dental and vision.
  • Commuter benefits and flexible working from home policy.
  • Regular team events and yearly Summer and Winter Party.

Salary Range
$200,000-$230,000 USD
Raisin Applicant Privacy Policy
We value diversity and the unique experiences each individual brings. If you're excited about this role but don't meet every requirement, we still encourage you to apply.
We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.

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