Fraud Operations Manager Jobs in Utah (NOW HIRING)

Zions Bancorporation is one of the nation's premier financial services companies operating as a collection of great banks under local brands and management teams in high-growth western markets. Zions is regularly recognized by American Banker as one of the "Best Banks to Work For" and as having a top banking team in its list of "The Most Powerful Women in Banking." Our customers consistently vote us as the best bank in our local markets., We value our employees, and we are committed to search out, recognize and create fulfilling opportunities for outstanding people within our organization, rewarding them for their contributions to our success. We recognize that banking is a "local" business, and that to be successful, we must have very strong ties to the communities we serve and strong relationships with our customers.
With benefits starting on day one, bank holidays, profit sharing and company-matched 401(k) contributions, Zions is dedicated to being an employer of choice in our communities. At Zions, the possibilities are endless. You bring the talent; we bring the opportunity.
We are currently seeking a BSA/AML Investigator to join our team. This position is full time in office and can be located in UT, AZ or NV.
• Responsible to conduct investigations of customer activity and complete investigations work in accordance with SLAs while meeting Quality Assurance expectations for accuracy.
• Writes concise conclusions for investigative review findings, concise and accurate suspicious activity reports in accordance with procedures.
• Prepare and thoroughly document factual findings in an accurate and timely manner.
• Ensures accurate completion of Suspicious Activity Reports (SAR).
• Communicates with branch and department managers, as necessary, in researching and investigating cases.
• Communicates with Regional BSA Officer during case investigation when warranted.
• Document results of investigations in the case management system and compiles data and maintains necessary records and files to assure efficient and consistent reporting of investigations.
• Makes recommendations for closing account relationships to the Investigations management.
• Escalates identified risks to team leadership Responsible to meet SLAs for the completion of investigations.
• Uses various bank systems to conduct research of customer transaction activity including the case management system.
• Keeps current on BSA/AML investigative operations and the application of the BSA and USA PATRIOT Act requirements.
• Remain current on regulatory expectations and requirements related to the Bank Secrecy Act, USA PATRIOT act and other related regulations.
• Perform other duties as assigned.
Qualifications:
• Requires a bachelor's degree in Intelligence Studies, Accounting, Finance or related field and 1+ years of Bank Secrecy Act and/or AML compliance processes, procedures and regulations or other directly related compliance experience. Financial crime investigation experience preferred. A combination of education and experience may meet requirements.
• Relevant Professional Certification; Association of Certified Anti-Money Laundering Specialists (ACAMS), Associate of Certified Fraud Examiners (ACFE) or Association of Certified Financial Crime Specialists (ACFCS) is a plus.
• Basic working knowledge of BSA/AML Compliance as it applies to suspicious activity for money laundering, terrorist financing and fraud.
• Basic understanding of complex financial transactions and business relationships and relationships between business entities.
• Knowledge of AML/BSA Regulatory compliance processes, procedures and regulatory changes pertaining to the Bank Secrecy Act and USA PATRIOT Act and as well as it's effects downstream (and upstream).
• Good understanding of bank operations as it relates to the flow of funds through financial institutions.
• Good understanding of high risk business entities and the inherently higher risk to the bank for high risk customers, AML and terrorist financing red flags related to the identification of suspicious activity.
• Good knowledge of high risk transactions, fraud risks and typologies.
• Ability to meet deadlines, work independently and adapt to changing priorities.
• Good analytical skills, customer service and communication skills, both verbal and written.
• Ability to manage deadlines, be organized, detail-oriented and high degree of accuracy.
• Ability to write and translate complex situations into easily understood narratives.
• Ability to be an independent thinker and to handle confidential, delicate and/or sensitive information or situations.
• Strong PC skills desired with an emphasis in MS Excel and Word.
Salary Range: $52,878 to $77,550 depending on experience.
Benefits:
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products