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Fraud Operations Manager Jobs in Washington (NOW HIRING)

ID.me

Senior Fraud Investigations Analyst

Mclean, VA · On-site

Support reporting and analysis of fraud trends, detection performance, and operational metrics ... risk management, with a focus on account takeover (ATO) attacks ( typically 4-8 years total ...

Deloitte

Payments Fraud Manager 1

Mclean, VA

Commercial Banking Operations: * Serve as the subject matter expert on end-to-end commercial ... Payments Fraud Manager - Forensic Investigations and Fraud - Financial Services About Deloitte ...

Deloitte

Payments Fraud Manager 1

Washington, DC

Commercial Banking Operations: * Serve as the subject matter expert on end-to-end commercial ... Payments Fraud Manager - Forensic Investigations and Fraud - Financial Services About Deloitte ...

kgs

Fraud Associate II

Washington, DC · On-site

$16.50 - $22.75/hr

The Fraud Associate Level II performs all duties assigned to a Fraud Associate Level I. Essential ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

kgs

Fraud Associate II

Washington, DC · On-site

$16.50 - $22.75/hr

The Fraud Associate Level II performs all duties assigned to a Fraud Associate Level I. Essential ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

Koniag, Inc.

Fraud Associate I

Washington, DC · On-site

$16.50 - $22.75/hr

The Fraud Associate Level I will perform administrative work and data analysis in support of the ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

kgs

Fraud Associate I

Washington, DC

$16.50 - $22.75/hr

The Fraud Associate Level I will perform administrative work and data analysis in support of the ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

kgs

Fraud Associate I

Washington, DC

$16.50 - $22.75/hr

The Fraud Associate Level I will perform administrative work and data analysis in support of the ... Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we ...

Freddie Mac

Fraud Senior

Mclean, VA

The Single-Family Acquisitions Team is responsible for managing compliance and operational risk for the division. Your Impact: In this role, you contribute your knowledge of mortgage fraud schemes to ...

Capital One

Sr. Business Manager - Fraud

Mclean, VA · On-site

Sr. Business Manager - Fraud Summary: Summary: The Sr. Business Manager will be a member of the ... Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and ...

New

Capital One

Sr. Business Manager - Fraud

Mclean, VA · On-site

Sr. Business Manager - Fraud Summary: Summary: The Sr. Business Manager will be a member of the ... Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and ...

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Fraud Operations Manager information

See Washington salary details

$35.7K

$83.5K

$153.5K

How much do fraud operations manager jobs pay per year?

As of Jun 13, 2026, the average yearly pay for fraud operations manager in Washington is $83,458.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $103,100.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Fraud Operations Managers, and how can they effectively address them?

Fraud Operations Managers often encounter challenges such as rapidly evolving fraud tactics, high-pressure decision-making, and balancing customer experience with risk mitigation. To address these, they must stay up to date with industry trends, foster collaboration between fraud analysts, IT, and customer service teams, and implement adaptive fraud detection systems. Strong communication skills and continuous training for their teams are essential to respond effectively to changing threats and regulatory requirements.

What are the key skills and qualifications needed to thrive as a Fraud Operations Manager, and why are they important?

To thrive as a Fraud Operations Manager, you need expertise in fraud detection, risk analysis, and a solid background in finance or business, often supported by a relevant degree. Familiarity with fraud management tools, case management systems, and certifications like Certified Fraud Examiner (CFE) are typically required. Strong leadership, critical thinking, and excellent communication skills help you lead teams and coordinate cross-functional investigations. These abilities are crucial for effectively preventing losses, maintaining regulatory compliance, and ensuring organizational trust.

What does a Fraud Operations Manager do?

A Fraud Operations Manager oversees a team responsible for detecting, investigating, and preventing fraudulent activities within an organization, particularly in sectors like banking and finance. They develop and implement fraud prevention strategies, review suspicious transactions, and coordinate with law enforcement or regulatory bodies when necessary. Additionally, they analyze fraud trends, train staff on best practices, and ensure compliance with relevant laws and internal policies. Their role is crucial for minimizing financial losses and maintaining the organization's reputation.
Fraud Operations Manager jobs near you
Senior Fraud Investigations Analyst

Senior Fraud Investigations Analyst

ID.me

Mclean, VA • On-site

Other

Posted 19 hours ago

ID.me rating

6.3

Company rating: 6.3 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

166th of 189 rated software companies

Job description

Senior Fraud Investigations AnalystRole Overview

ID.me is looking for a Senior Fraud Investigations Analyst to join our organization as an execution-focused individual contributor. This role is responsible for leading investigations into account takeover (ATO) activity, identifying fraud patterns at scale, and strengthening detection strategies.

We are seeking a highly skilled analyst who can independently analyze large datasets, uncover coordinated fraud campaigns, and drive improvements in detection systems. This role requires moving beyond case-by-case investigation into trend analysis, signal development, and data-driven decision making.

This role is based out of our McLean, VA office and requires full-time in-office attendance.

Responsibilities
  • Lead complex account takeover (ATO) investigations, including multi-account and organized fraud activity
  • Analyze large datasets using SQL, Python, or similar tools to identify trends, anomalies, and attack patterns
  • Use fraud detection tools, machine learning outputs, and risk-scoring systems to drive high-quality investigations
  • Independently own investigations from detection through resolution, including clear documentation and recommendations
  • Identify gaps in detection logic and contribute to improvements in rules, models, and workflows
  • Partner with engineering, data, and product teams to enhance fraud detection capabilities and signal quality
  • Act as an escalation point for high-severity or ambiguous fraud cases
  • Develop and refine investigation playbooks and analytical approaches for ATO detection
  • Support reporting and analysis of fraud trends, detection performance, and operational metrics
  • Leverage AI/LLM tools to analyze large datasets, identify fraud patterns, and improve investigation speed and accuracy while validating outputs against source data
Basic Qualifications
  • Bachelor's degree from an accredited institution; strong preference for quantitative fields such as Economics, Computer Science, Statistics, Mathematics, or similar
  • 4+ years of experience in fraud investigations, threat intelligence, cybersecurity, or risk management, with a focus on account takeover (ATO) attacks (typically 4-8 years total experience; candidates should have <10 years overall)
  • 2+ years of experience using SQL, Python, or similar tools to analyze data and drive investigations
  • 2+ years of hands-on experience using fraud detection tools, machine learning models, or risk-scoring methodologies
  • 2+ years of experience interpreting fraud indicators, behavioral signals, or transaction monitoring data
  • Demonstrated experience analyzing fraud trends beyond individual case investigations (e.g., pattern detection, ring analysis)
  • Experience using AI/LLM tools to enhance data analysis and investigations, with demonstrated ability to validate and apply outputs effectively
Preferred Qualifications
  • Experience at a fintech company, technology company, or reputable financial institution 
  • Strong experience analyzing organized fraud rings or large-scale ATO campaigns
  • Experience influencing fraud detection logic, models, or rule systems
  • Familiarity with AI/ML techniques applied to fraud detection and risk analysis
  • Ability to translate analytical findings into actionable improvements for product, engineering, or risk systems

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