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Franchise Support Jobs (NOW HIRING)

Ilitch

Franchise Business Trainee I

Detroit, MI

Guide and support franchisees in maintaining operational excellence and meeting all company quality standards. * Conduct on-site business reviews and operational evaluations at our non-traditional ...

Ilitch

Franchise Business Trainee I

Chicago, IL · On-site

Guide and support franchisees in maintaining operational excellence and meeting all company quality standards. * Conduct on-site business reviews and operational evaluations at our non-traditional ...

Hertz

Director, Franchise Operations

Oklahoma City, OK · On-site

$120K/yr

Support franchise growth initiatives by preparing franchise agreements, facilitating ownership transfers, and ensuring successful onboarding of new franchisees * Partner with Franchise Development ...

New

Hertz

Director, Franchise Operations

Estero, FL · On-site

$120K/yr

Support franchise growth initiatives by preparing franchise agreements, facilitating ownership transfers, and ensuring successful onboarding of new franchisees * Partner with Franchise Development ...

New

Hertz

Director, Franchise Operations

Atlanta, GA · On-site

$120K/yr

Support franchise growth initiatives by preparing franchise agreements, facilitating ownership transfers, and ensuring successful onboarding of new franchisees * Partner with Franchise Development ...

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Franchise Support information

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How much do franchise support jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for franchise support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a franchise support?

A Franchise Support job involves assisting franchisees in running their businesses successfully by providing guidance, training, and operational support. Responsibilities may include helping with marketing, compliance, financial analysis, and problem-solving. The role ensures that franchisees follow brand standards while maximizing profitability and efficiency. Franchise Support professionals act as a bridge between the franchisor and franchisees, ensuring smooth communication and consistent business performance.

What are the typical daily responsibilities of a franchise support professional?

As a Franchise Support professional, your daily tasks often include responding to franchisee inquiries, assisting with operational challenges, coordinating training sessions, and ensuring adherence to brand standards. You may also help analyze performance data, facilitate communication between corporate and franchise locations, and collaborate on marketing or promotional initiatives. The role involves a mix of problem-solving, ongoing support, and proactive outreach, making it dynamic and engaging. Working closely with both franchise owners and internal teams, you'll play a key part in driving smooth operations and overall franchise growth.

What are the key skills and qualifications needed to thrive in the franchise support position, and why are they important?

To thrive as a Franchise Support professional, you need strong organizational abilities, problem-solving skills, and a background in business administration or related fields. Familiarity with franchise management systems, CRM software, and basic financial analysis tools is highly beneficial. Excellent communication, patience, and relationship-building skills help you engage effectively with franchisees and internal teams. These skills are crucial for maintaining franchise standards, resolving operational challenges, and ensuring consistent brand success across locations.

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Franchise Support jobs near you
Infographic showing various Franchise Support job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Sr. Franchise Business Consultant

Chicago, IL • On-site

Authority Brands
See more jobs at Authority Brandsexternal

Full-time

Retirement, PTO

Re-posted 11 days ago

Job description

Authority Brands Inc. is a leading provider of home services, building brands that support the success of our franchisees, as well as bettering the lives of the homeowners we serve and the people we employ.
The Sr. Franchise Business Consultant is the primary contact between the franchisor and the franchisee. You will act as the franchisee's connection to the Franchise Support Center ensuring there is a strong support system and trusted advisors in place. The FBC is responsible for providing management, operational, and financial support to franchise partners through a consultative relationship built on trust. The strength of that relationship will directly impact your ability to be an effective FBC. You are the coach, advising how franchisees should leverage our Systems of Business in the effort to help them reach their personal and business goals. The successful candidate will effectively monitor and measure the results of the franchise's goals and KPI's across their territory and brands.
Responsibilities:
  • Perform the role of business consultant and coach; building trust with franchise partners to influence growth and profitability within their franchise
  • Establish a regular cadence of virtual and onsite touch points to maintain a deep understanding of the business operations of our franchise partners, providing insights and assistance when needed
  • Develop a deep understanding of all available Authority Brand tools, platforms, and support systems available to our brands to maximize performance and instill trust with your franchisees
  • Become the person your franchisees seek out for advice, come to in a time of crisis, or to celebrate the victories they have experienced
  • Prioritize the requests of the FSC functions to connect with your franchisees
  • Advise our franchise partners on the importance of staying in compliance with the Franchise Agreement and assisting when needed in the efforts to help the franchise partner stay compliant
  • Conduct market meetings for your franchisees, bringing groups of franchisees together for the betterment of the group
  • Providing guidance to the franchisees in the development of their culture and how it acts as an extension of our company culture
  • Responsible for delivering franchisee territory 'health' diagnostics
  • Performing a monthly Profit and Loss statement reviews including YOY revenue
  • Other duties as assigned

Qualifications:
  • Bachelor's degree (B.A) or Equivalent experience required
  • 5 - 7+ years of experience in the capacity of a consultant, advisor, coach, or in running a services-based business or franchise
  • Skilled in operational efficiencies, best practices, KPI's, and data analysis
  • Comfortable interpreting P&L statements and understanding how various initiatives may impact top & bottom lines
  • Experience partnering cross functionally to ensure your customers get what they need when they need it
  • Must have strong computer skills and be familiar with all Microsoft Office Programs
  • Communicates clearly and precisely in verbal and written forms
  • Ability to travel up to 75% to Franchisee locations within your assigned territory

Physical Requirements:
  • Work is performed in an office environment
  • Ability to exert up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects
  • May be required to sit, stand, or walk for extended periods of time
  • Involves extended periods of looking at a computer monitor
  • Must be able to see, hear, talk, and type

We believe our greatest assets are our employees, we offer competitive salaries and a full benefits package to include, PTO, paid holidays, 401(k) and more.
Authority Brands Inc. conducts drug screens and background checks on applicants who accept employment offers. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions however we do not sponsor Visa's at this time.
Authority Brands Inc. is an Equal Opportunity Employer

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