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Franchise Support Jobs (NOW HIRING)

Swig Support Team

Franchise Business Consultant

Sandy, UT · On-site

$60K - $65K/yr

The Franchise Business Consultant supports an assigned territory of franchise owners by providing coaching, guidance, and operational support to ensure alignment with the Swig business model. This ...

Swig

Franchise Business Consultant

Sandy, UT · On-site

$60K - $65K/yr

The Franchise Business Consultant supports an assigned territory of franchise owners by providing coaching, guidance, and operational support to ensure alignment with the Swig business model. This ...

authority

Franchise Business Consultant

Atlanta, GA

You will act as the franchisee's connection to the Franchise Support Center ensuring there is a strong support system and trusted advisors in place. The FBC is responsible for providing management ...

authority

Franchise Business Consultant

Atlanta, GA

You will act as the franchisee's connection to the Franchise Support Center ensuring there is a strong support system and trusted advisors in place. The FBC is responsible for providing management ...

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How much do franchise support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for franchise support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is a franchise support job description?

A franchise support job involves assisting franchisees with operational, marketing, and administrative tasks to ensure consistent brand standards. The role often includes providing training, troubleshooting issues, and coordinating communication between the franchisor and franchise locations. Strong communication skills and knowledge of franchise systems are typically required.

Which franchise is best for beginners?

For a franchise support role, entry-level opportunities are often available in well-known franchise systems that offer comprehensive training and support, such as fast-food chains or retail brands. These franchises typically have structured onboarding processes and clear operational procedures, making them suitable for beginners with strong communication and organizational skills.

How much do franchise brokers get paid?

Franchise brokers typically earn commissions based on a percentage of the franchise fee, often ranging from 20% to 50%, or receive a flat fee for each successful sale. Their total income can vary widely depending on experience, network, and sales volume, with some earning from $50,000 to over $150,000 annually. Compensation may also include bonuses or ongoing commissions for franchisee support.

What is franchise support?

Franchise support involves providing assistance to franchisees to help them operate their businesses successfully. This support can include training, marketing, operational guidance, and ongoing communication from the franchisor. Effective franchise support ensures consistency, growth, and compliance across franchise locations.

What are the typical daily responsibilities of a Franchise Support professional?

As a Franchise Support professional, your daily tasks often include responding to franchisee inquiries, assisting with operational challenges, coordinating training sessions, and ensuring adherence to brand standards. You may also help analyze performance data, facilitate communication between corporate and franchise locations, and collaborate on marketing or promotional initiatives. The role involves a mix of problem-solving, ongoing support, and proactive outreach, making it dynamic and engaging. Working closely with both franchise owners and internal teams, you'll play a key part in driving smooth operations and overall franchise growth.

What is a Franchise Support job?

A Franchise Support job involves assisting franchisees in running their businesses successfully by providing guidance, training, and operational support. Responsibilities may include helping with marketing, compliance, financial analysis, and problem-solving. The role ensures that franchisees follow brand standards while maximizing profitability and efficiency. Franchise Support professionals act as a bridge between the franchisor and franchisees, ensuring smooth communication and consistent business performance.

What are the key skills and qualifications needed to thrive in the Franchise Support position, and why are they important?

To thrive as a Franchise Support professional, you need strong organizational abilities, problem-solving skills, and a background in business administration or related fields. Familiarity with franchise management systems, CRM software, and basic financial analysis tools is highly beneficial. Excellent communication, patience, and relationship-building skills help you engage effectively with franchisees and internal teams. These skills are crucial for maintaining franchise standards, resolving operational challenges, and ensuring consistent brand success across locations.

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Franchise Support jobs near you
Infographic showing various Franchise Support job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Franchise Support Specialist (Flower Mound, TX)

Privacy Notice for California Residents - Home Franchise Concepts

Flower Mound, TX • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 17 hours ago

Job description

About the Company 

Home Franchise Concepts is one of the largest franchising systems in the home improvement goods and services space. The Company’s brands: Budget Blinds, The Tailored Closet, PremierGarage, Kitchen Tune-Up, Bath Tune-Up, Two Maids, Aussie Pet Mobile, and Lightspeed Restoration are consistently rated at the top of their categories and supported by more than 2,500 franchise territories.  

Home Franchise Concepts is a subsidiary of JM Family Enterprises, a family-owned, professionally managed diversified automotive company. 

A few of the Company’s many accolades and awards include: 

  • Entrepreneur’s Franchise 500
  • Entrepreneur’s Franchise 500 Best in Category
  • Entrepreneur’s Top Low-Cost Franchise
  • Entrepreneur’s Top New & Emerging Franchises
  • Entrepreneur’s Top Home-based Franchises
  • Entrepreneur’s Top 100 Global Franchises

You can learn more about Home Franchise Concepts on our Careers page.

Summary

The Franchise Support Specialist plays a critical role in supporting the success of franchise owners from onboarding through grand opening and beyond. This individual works closely with the Operations Manager and Onboarding Specialist to ensure franchisees and their teams are equipped with the tools, training, and guidance needed to launch and grow successfully. This is a highly hands-on role with a strong emphasis on new location openings, field training, and ongoing franchisee support. The ideal candidate thrives in a fast-paced environment, is comfortable traveling, and is passionate about developing people and driving operational excellence.

Essential Job Functions: 

Franchise Onboarding & Openings

  • Partner with the Operations Manager and Onboarding Specialist to support successful franchise launches.
  • Serve as the primary launch lead during new location openings, ensuring readiness across training, operations, and compliance.
  • Travel up to 50% to provide on-site support during openings.
  • Co-facilitate onboarding for new franchisees and ensure readiness prior to grand opening.
  • Drive structured post-onboarding follow-ups, tracking milestones and addressing gaps through grand opening.

Training & Development

  • Assist in creating, refining, and maintaining training materials aligned with brand standards.
  • Establish and reinforce consistent execution standards across onboarding and openings.

Franchisee Engagement & Programs

  • Lead and facilitate Mastermind sessions to drive collaboration and accountability.
  • Act as a primary point of contact for early-stage franchisees, proactively identifying risks and escalating issues as needed.

Operational Support

  • Own project execution in support of the Operations Manager on key initiatives.
  • Support broader operational needs while delivering high-quality service and responsiveness to franchisees.

Education and Experience

  • Bachelor’s degree preferred or equivalent experience.
  • 2–4 years of experience in operations, training, franchise support, or related fields.
  • Strong communication and interpersonal skills with the ability to influence and build relationships.
  • Comfortable leading meetings, training sessions, and group facilitation.
  • Highly organized with strong attention to detail and ability to manage multiple priorities.
  • Willingness to travel up to 50%.
  • Experience in franchising, multi-unit operations, or field support is a plus.

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily.  The requirements listed above are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

At Home Franchise Concepts, we offer a highly competitive benefits package designed to support you and your family. Our offerings include medical, dental, and vision insurance, Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and supplemental life insurance. Associates are also eligible for an annual discretionary bonus and can participate in our 401(k) retirement plan, which includes matching contributions equal to 100% of the first three percent of eligible compensation contributed and 50% of the next two percent. In addition, we provide 10 paid holidays, 8 paid hours for associates to volunteer in their community, and open time off to support work-life balance. During the interview process, our Talent team will be happy to share more details about our benefits and career development opportunities.  

HOME FRANCHISE CONCEPTS IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER 

Home Franchise Concepts is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law. 

DISABILITY ACCOMMODATIONS  

If you have a disability and require a reasonable accommodation to complete the job application process, please contact HFC's Talent Acquisition department at HR@gohfc.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance. 

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