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Founding Director Of Operations Jobs (NOW HIRING)

Museum of Ice Cream

Director of Operations

Miami, FL · On-site

Museum of Ice Cream is looking for our next Director of Operations to join our fun-filled team. You are thoughtful and ambitious, confident in leading a team full of GMs, AGMs, and the remaining site ...

Museum of Ice Cream

Director of Operations

Miami, FL · On-site

Museum of Ice Cream is looking for our next Director of Operations to join our fun-filled team. You are thoughtful and ambitious, confident in leading a team full of GMs, AGMs, and the remaining site ...

Fortis Surgical

Director of Operations

Glen Allen, VA · On-site

The Director of Operations is responsible for providing strategic and operational leadership for the organization's Sales Operations and Inventory/Logistics functions, ensuring alignment across ...

Aluma Home Care

Director of Operations

Dover, NH

Director of Operations Aluma Home Care - Manchester, New Hampshire Position Title Director of Operations Reports To Owner / Chief Executive Officer Location Manchester, New Hampshire Position Type ...

Arthrex Richmond

Director of Operations

Glen Allen, VA · On-site

The Director of Operations is responsible for providing strategic and operational leadership for the organization's Sales Operations and Inventory/Logistics functions, ensuring alignment across ...

New

Arthrex Richmond

Director of Operations

Glen Allen, VA

$100K - $120K/yr

The Director of Operations is responsible for providing strategic and operational leadership for the organization's Sales Operations and Inventory/Logistics functions, ensuring alignment across ...

New

Aluma Home Care

Director of Operations

Dover, NH · On-site

Director of Operations Aluma Home Care - Manchester, New Hampshire Position Title Director of Operations Reports To Owner / Chief Executive Officer Location Manchester, New Hampshire Position Type ...

goodies soul kitchen

Director of Operations

Houston, TX · On-site

$55K - $85K/yr

The Director of Operations is responsible for overseeing the day-to-day operations of Goodies HTX, ensuring every guest receives an exceptional experience while driving profitability, operational ...

City of Beloit, WI

Director of Operations

Springbrook, WI · On-site

$86K - $113K/yr

The Director of Operations performs managerial and professional work in the administration of the Operations Division. This position has primary responsibility for planning, organizing, directing ...

ARMRA Colostrum

Director of Operations

OR · Remote

Director of Operations Job Type: Full-Time Remote ARMRA Schedule: Monday-Friday, 9am-6pm EST About ARMRA: ARMRA was born from a near-fatal health crisis that forced its Founder & CEO, Dr. Sarah Rahal ...

Urban Pathways, Inc.

Director of Operations

Brooklyn, NY · On-site

$57K - $77K/yr

The Director of Operation also supervises all operations staff. The Director of Operations will be an active listener and provide high quality customer service and respond by exhibiting cross ...

Ernest

Director of Operations

San Luis Obispo, CA

Director of Operations Location: San Luis Obispo, CA Employment Type: Full-Time, 100% onsite Pay range: 90 - 120k base + bonus Director of Operations The Director of Operations is responsible for ...

McDonald's

Director of Operations

Jacksonville, FL · On-site

Director of Operations McDonald's Franchise Operations | Gerena Food Management Corporation About Us Gerena Food Management Corporation operates multiple McDonald's franchise locations, including ...

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Founding Director Of Operations information

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$34K

$107.7K

$179.5K

How much do founding director of operations jobs pay per year?

As of Jul 21, 2026, the average yearly pay for founding director of operations in the United States is $107,680.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,500.00 and $135,500.00 per year, depending on experience, location, and employer.

What is the difference between Founding Director Of Operations vs Operations Manager?

AspectFounding Director Of OperationsOperations Manager
CredentialsTypically requires extensive experience in operations, leadership, and often a background in business or industry-specific certificationsUsually requires a bachelor's degree in business, management, or related field; some roles prefer experience or certifications in operations
Work EnvironmentInvolved in strategic planning, startup development, and high-level decision-making, often in early-stage or growing organizationsFocuses on day-to-day operations, process management, and team supervision within established organizations
Employer & Industry UsageCommonly found in startups, new ventures, or organizations in growth phasesWidely used across industries in established companies managing operational functions

The Founding Director Of Operations is a strategic, high-level role focused on establishing and guiding operational frameworks in new or growing organizations. In contrast, an Operations Manager handles daily operational activities within established companies. Both roles require operational knowledge, but the Founding Director Of Operations emphasizes startup development and strategic planning.

Who is higher, COO or director of operations?

In most organizations, the Chief Operating Officer (COO) is a senior executive who oversees the company's overall operations and reports directly to the CEO. The Director of Operations typically manages day-to-day operational activities and reports to the COO or another senior executive, making the COO higher in the organizational hierarchy.

What are Founding Directors of Operations?

A Founding Director of Operations is an executive leader responsible for establishing and overseeing the operational systems, processes, and teams of a new organization or startup. They play a critical role in building the foundation for the company's day-to-day activities, ensuring efficiency, scalability, and alignment with the overall business strategy. Their duties often include managing resources, implementing best practices, and coordinating between different departments to support growth and success. As 'founding' directors, they are usually among the first key hires and help shape the culture and operational vision of the organization.

What are the key skills and qualifications needed to thrive as a Founding Director of Operations, and why are they important?

To thrive as a Founding Director of Operations, you need expertise in business management, process optimization, and strategic planning, often backed by a degree in business administration or a related field. Familiarity with project management tools (such as Asana or Trello), financial software, and data analytics systems is typically required. Exceptional leadership, problem-solving, and communication skills are crucial for building teams and driving organizational growth. These competencies are essential for establishing efficient operations and ensuring the early success and scalability of the organization.

What are the main challenges a Founding Director of Operations typically faces in a startup environment?

As a Founding Director of Operations in a startup, you’ll often navigate challenges such as building processes from scratch, managing rapid growth, and balancing multiple responsibilities across teams. You may need to establish operational frameworks, oversee hiring and onboarding, and ensure cross-functional alignment with product, marketing, and finance leaders. Flexibility and adaptability are key, as priorities can shift quickly based on company needs and market feedback. This role offers a unique opportunity to shape company culture and infrastructure while working closely with the founding team.

Is a director of operations a high position?

A director of operations is a senior leadership role responsible for overseeing daily business activities, strategic planning, and operational efficiency. It is generally considered a high-level position within an organization, often reporting to executive management or the CEO.

What jobs pay $500,000 a year in the US?

High-level executive roles such as CEOs, CFOs, and other C-suite positions often have annual compensation exceeding $500,000, especially in large corporations. Additionally, specialized roles like top surgeons, successful entrepreneurs, and certain investment bankers can also reach or surpass this income level, often supplemented by bonuses, stock options, or profit sharing.

What jobs make around $100,000 a year?

A Founding Director of Operations typically earns around $100,000 annually, especially in organizations with complex processes or large teams. Other roles that often reach this salary level include project managers, software engineers, financial managers, and marketing directors, often requiring relevant experience, leadership skills, and industry certifications.
More about Founding Director Of Operations jobs
What cities are hiring for Founding Director Of Operations jobs? Cities with the most Founding Director Of Operations job openings:
What states have the most Founding Director Of Operations jobs? States with the most job openings for Founding Director Of Operations jobs include:
What job categories do people searching Founding Director Of Operations jobs look for? The top searched job categories for Founding Director Of Operations jobs are:
Founding Director Of Operations jobs near you
Infographic showing various Founding Director Of Operations job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, 1% Temporary, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $107,680 per year, or $51.8 per hour.
Director of Operations

Director of Operations

Museum of Ice Cream

Miami, FL • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago

Museum Of Ice Cream rating

7.0

Company rating: 7.0 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

7th of 19 rated visitor attractions

Job description

Who We Are:
Museum of Ice Cream is an inclusive & immersive brand, designed to captivate your sweetest fantasy and sugar-filled daydreams online and IRL. At Museum of Ice Cream, we invite you to believe in the magic of creativity, to remind you that inclusive spaces do exist, and to show you that childlike wonder is worth savoring. In our world, ice cream is the agent of change and the vehicle to ignite the creative spirit that lives in all of us. Fueled by the power of imagination, MOIC is a universe of possibilities with tons of room for you to explore.
The Flavor Profile:
Museum of Ice Cream is looking for our next Director of Operations to join our fun-filled team. You are thoughtful and ambitious, confident in leading a team full of GMs, AGMs, and the remaining site management team. To be considered for this role, you are a through and through operator, who understands how to bring strategy to Site level and unlock operational excellence by coaching and developing talent, creating action plans and creating culture of performance and accountability. You are a hospitality and experience lover that lives for connection, next level engagement, magic moments and truly understands the power of imagination and connection! You have a strong background in strategy and execution, operations, finance, F&B and HR. You take great pride in delivering a memorable guest experience and maintaining a seamless operation. You must have led a multi unit operation portfolio (3-5 years minimum of minimum 5 sites+) and have been a GM or local director of operations for a 50+ person $7M + revenue box. You must be passionate about systems, processes and training. You are an effective coach and leader on the ground and can effectively manage complexities of operations in a moment from floor management to guest experience and complaint resolution. You must be able to work collaboratively across multiple stakeholders within organization and bring your experience and discipline to setting up new operational systems at the highest level of execution, communications, organization design and hospitality excellence.
What You Will Do:
As Director of Operations, you will have a strong operational background (preferably with understanding of F&B or willingness to learn) and be an inspiring leader who understands that training and developing your team is critical to the operation. You can successfully manage people, processes, budgets and expenses effectively. You know how to build to last strategically and how to execute and deliver results short term.
Your Day-to-Day:
CORE OPERATIONS
  • Portfolio leader who upholds best in class standards, processes and systems and develops portfolio level strategies to ensure an only at our award winning Museum of Ice Cream hospitality and connection experience
  • Hold accountability, coach, lead, and develop GMs and managers to ensure a culture that embodies anything is popsicle and inclusivity
  • Every day commitment to developing and leading a team that upholds the reputation, and brand integrity of MOIC
  • Hold accountability to KPIs, track and iterate in order to drive a quality and constantly innovating experience
  • Align and motivate your leaders to ensure revenue targets are met, sales goals achieved, new revenue streams can be added while optimizing labor hours, COGS and staffing levels
  • You demand quality and excellence from direct reports and their reports
  • Ensures labor and scheduling is executed to company expectations, practices and compliance and is achieved both in expected and unexpected business needs or turnover
  • You are working shoulder to shoulder with the Site management team to develop necessary skills and work cross-functionally to provide the right resources to improve the quality of hospitality, F&B and overall experience.
  • Ensuring peak holidays, weekends and peak seasons are optimized for staffing and hours to ensure revenue targets are met
  • Developing execution of SOPS and solutions for Increasing off season low peak revenues
  • Manage expenses and P&L of units
    • Unit and portfolio P&L
    • Particular attention to off season and low peak days and improving cost structure
    • COGS and P&L efficiencies

PROCESS:
  • Work with GMs to make sure systems and processes are being standardized and implemented consistently
  • Liaise with Talent Acquisition and GMs to ensure hiring standards and process is improved and expectations are set
  • Ensure standardization of onboarding for managers and employees at units and coordination with any HQ / HR involvement
  • Overseeing the recruitment of a team of managers responsible for over 50 employees in each location and ensuring that every employee is meeting standards, being coached or developed.
  • Ensuring training and quality control standards are put in place across all staff.
  • Maintain operational best practices, creating and partnering with People team and HQ OPS team on creation of guidebooks and handbooks for existing and all new cities.
  • Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
  • Implements policies and procedures that will improve day-to-day operations.
  • Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
  • Improves customer service and satisfaction through policy and procedural changes.
  • Leads coordination and integration of efforts among operations and cross-functional divisions to produce smoother workflow and more cost-effective business processes.

F&B PREFERENCE
  • Strong understanding of food and beverage operations to ensure excellence in standards in taste, visuals and health are achieved
  • Works directly with on-site management to ensure that day-to-day food and beverage operations are met and kept to MOIC standards
  • Monitor cost of goods and services, including but not limited to food, beverages and supply costs as well as labor to make sure budgets are always maintained
  • Ensures site teams have proper training on all equipment (cleaning, breakdown, set up, warranties)
  • Oversees all equipment purchases as well as training on equipment usage and maintenance

KEY PERFORMANCE INDICATORS 2026:
HOSPITALITY
  • CUSTOMER SPEND
    • Responsible for additional customer spend through add-ons, Retail and F&B through driving on site managers to perform exceptionally
  • NPS
    • Responsible to maintain NPS score at the targeted level on an ongoing basis, NPS score review will be done once every month, compared with COMP set and month over month
    • Google and Yelp review scores should be at 4.2 and above at the end of each quarter

PROFITABILITY
  • P&L
    • Responsible to maintain site profit margins on a monthly basis at or over budget (will be reviewed during monthly P&L Call)
  • PAYROLL
    • Responsible to maintain labor percentage at or below budget on a monthly basis (will be reviewed during monthly P&L Call)

Commandments:
  • Helps to Inspire the kid in all of our guests through ensuring that team is well trained and highly engaged
  • Has an "Anything is Popsicle" attitude in regards to Museum operations
  • Takes initiative within the Museum to ensure we are performing above standard and offering a world class experience

The salary range for this role is $130,000 - $160,000 USD dependent on experience, as well as an annual bonus and options. This individual can be located in either Miami, FL or Orlando, FL.
Requirements
The Necessities and Nice-to-Haves:
  • You have experience or degree in business, finance, marketing or hospitality
  • You have 5+ years of multi-unit management experience with a physical consumer-facing unit
  • You are a strong, diplomatic leader that is enthusiastic about bringing a team together to inspire others
  • You inspire authenticity and culture of connection, hospitality and team work
  • You are an experienced people manager and thrive in making connections
  • You understand how to manage through ambiguity and demonstrate effective change management
  • You have superior written and verbal communication skills
  • Bilingual Spanish preferred
  • Bonus: You love eating ice cream for breakfast, lunch and dinner and have experience with Slack, Google Suite, and ADP Time and Attendance

Benefits
  • Competitive pay
  • Annual bonus
  • 401(k)
  • Stock options
  • PTO and sick time
  • Dental insurance
  • Health insurance
  • Vision insurance
  • Perks including Classpass, commuter discounts, employee assistance program, and, of course, unlimited ice cream
  • Employee development opportunities
  • 16 free museum tickets per year for friends and family, with free entry for self
  • 50% off retail products
  • Ability to advance within the organization

Museum of Ice Cream is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, or any other protected class.

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