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Foh Assistant Jobs (NOW HIRING)

Oversee coaching and development of AM and PM Managers, and assist in the development of the FOH assistant management team. Training and Development: * Collaborate with the Executive Director of ...

FOH Expo

Clayton, MO · On-site

$10/hr

... Assist FOH staff by running food when necessary Setting up station to ensure a smooth flow throughout your shift Assist in communication between the two sides of the kitchen (pizza side/hotline ...

FOH Expo

Edwardsville, IL · On-site

$10/hr

... Assist FOH staff by running food when necessary Setting up station to ensure a smooth flow throughout your shift Assist in communication between the two sides of the kitchen (pizza side/hotline ...

FOH Expo

O Fallon, IL · On-site

$11/hr

... Assist FOH staff by running food when necessary Setting up station to ensure a smooth flow throughout your shift Assist in communication between the two sides of the kitchen (pizza side/hotline ...

... Assist FOH staff by running food when necessary Setting up station to ensure a smooth flow throughout your shift Assist in communication between the two sides of the kitchen (pizza side/hotline ...

FOH Expo

Clayton, MO · On-site

$10/hr

... Assist FOH staff by running food when necessary Setting up station to ensure a smooth flow throughout your shift Assist in communication between the two sides of the kitchen (pizza side/hotline ...

... Assist FOH staff by running food when necessary Setting up station to ensure a smooth flow throughout your shift Assist in communication between the two sides of the kitchen (pizza side/hotline ...

FOH Expo

O Fallon, IL · On-site

$11/hr

... Assist FOH staff by running food when necessary Setting up station to ensure a smooth flow throughout your shift Assist in communication between the two sides of the kitchen (pizza side/hotline ...

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Foh Assistant information

What are FOH Assistants?

FOH Assistants, or Front of House Assistants, are staff members who support the smooth operation of the customer-facing areas of a business, such as restaurants, theaters, or event venues. Their responsibilities typically include greeting guests, taking reservations, serving food and drinks, clearing tables, and ensuring a pleasant customer experience. FOH Assistants work closely with other front of house staff and often coordinate with the kitchen or back of house team to meet service standards. Strong communication and organizational skills are essential for this role.

What is the difference between Foh Assistant vs Front Desk Receptionist?

AspectFoh AssistantFront Desk Receptionist
CredentialsHigh school diploma or equivalent; hospitality or customer service experienceHigh school diploma or equivalent; customer service skills
Work EnvironmentHotel front office, assisting guests, handling reservationsReception area, greeting visitors, managing calls
Employer & IndustryHotels, resorts, hospitality industryOffices, clinics, hospitality settings

Both roles involve customer service and front-line interaction, but a Foh Assistant typically works in a hotel environment assisting with reservations and guest needs, while a Front Desk Receptionist may work in various industries, focusing on greeting visitors and managing inquiries. The roles share similar credentials and work environments but differ in specific duties and industry focus.

What are the key skills and qualifications needed to thrive as a FOH (Front of House) Assistant, and why are they important?

To thrive as a FOH Assistant, you need strong customer service skills, attention to detail, and often a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems and reservation platforms is typically required. Excellent communication, teamwork, and problem-solving abilities help you provide a positive guest experience and handle high-pressure situations. These skills ensure efficient service, customer satisfaction, and smooth front-of-house operations in hospitality settings.

What are some common challenges faced by FOH Assistants and how can they be managed effectively?

FOH Assistants often encounter challenges such as handling high-pressure situations during peak service times, maintaining clear communication between the kitchen and front of house, and ensuring customer satisfaction in a fast-paced environment. Effective time management, staying organized, and proactively anticipating customer needs can help overcome these obstacles. Building strong teamwork skills and staying adaptable are key to thriving in this role, as FOH Assistants frequently collaborate with servers, hosts, and kitchen staff to deliver seamless service.
More about Foh Assistant jobs
What cities are hiring for Foh Assistant jobs? Cities with the most Foh Assistant job openings:
What are the most commonly searched types of Foh jobs? The most popular types of Foh jobs are:
Infographic showing various Foh Assistant job openings in the United States as of May 2026, with employment types broken down into 2% As Needed, 77% Full Time, 20% Part Time, and 1% Temporary. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution.
Front of House Director

Front of House Director

Chick-fil-A

West Palm Beach, FL

$20 - $24/hr

Full-time

Posted 4 days ago


Chick-fil-A rating

6.3

Company rating: 6.3 out of 10

Based on 7,458 frontline employees who took The Breakroom Quiz

13th of 103 rated fast food restaurants


Job description

Front of House Director

Job Summary:
The Front of House Director is a leadership position in our business, responsible for overseeing and optimizing the overall operational efficiency of the Front of House Department. The FOH Director is responsible for leading the FOH leadership team and developing them within the business. The FOH Director collaborates with the FOH Director of Operations on business planning and execution.

Responsibilities:
Strategic Planning:
  • Collaborate with the FOH Director of Operations on monthly and quarterly business planning for the FOH department.
  • Analyze business results from our store and similar stores in the market to identify potential systematic changes needed.
Operations:
  • Effectively communicate organizational goals, policies, and expectations to all levels of the business.
  • Support FOH leadership in daily operations to ensure smooth and efficient functioning in the FOH Department.
  • Monitor and address key performance metrics, such as sales and transaction growth, customer experience scores, and food safety & quality standards.
  • Ensure all levels of the business are serving guests with excellence and using the Winning Hearts Everyday strategy.
  • Review Spotlight and ensure prompt response times for guest resolutions.
Leadership Oversight:
  • Ensure a well-defined meeting cadence is in place for check-ins with the AM/PM management team and FOH assistant managers.
  • Foster a positive and collaborative work environment, promoting teamwork, and a ‘serve others mindset’.
  • Oversee coaching and development of AM and PM Managers, and assist in the development of the FOH assistant management team.
Training and Development:
  • Collaborate with the Executive Director of People to ensure Front of House is staffed appropriate and training systems are consistent and efficient.
  • Coordinate with the Executive Director of People to plan and execute individualized development plans for the FOH leadership team through Predictive Index and other leadership development programs.

Qualifications and Requirements:
  • Smile.
  • Create and Maintain Eye Contact.
  • Speak Enthusiastically.
  • Reliable transportation.
  • Ability to work in a fast-paced environment.
  • Strong people skills with a desire to serve Team Members.
  • Strong commitment to superior customer service.
  • Ability to manage Team Member behavioral and performance issues.
  • Ability to work in a team environment with shared ownership and responsibility.
  • Prior experience as a shift lead, crew lead, supervisor, team lead, restaurant manager, or restaurant assistant manager is not required but is preferred.

What Chick-fil-A employees say

Pay

Benefits

Hours and flexibility

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About Chick-fil-A

Sourced by ZipRecruiter

Chick-fil-A, based in Atlanta, GA, US, is a well-known company in the quick-service restaurant industry. The company's official website is chick-fil-a.com. Chick-fil-A specializes in freshly prepared chicken sandwiches and other delicious chicken meals. It was founded by Truett Cathy in 1946, initially as a diner named 'The Dwarf Grill'. In 1967, the first Chick-fil-A restaurant was established. Today, Chick-fil-A operates more than 2,400 restaurants across the U.S. The core values of the company include integrity, excellence, continuous improvement, and caring. The mission of Chick-fil-A is to "Be America's best quick-service restaurant." The company prides itself on providing high-quality food and service, fostering a positive dining experience, and giving back to the communities they serve. Notable achievements include pioneering in-mall fast food and introducing the original boneless chicken sandwich.

Industry

Restaurants, food services and drinking places and traveler accommodation

Company size

5,001 - 10,000 Employees

Headquarters location

Atlanta, GA, US

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