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Flexible Insurance Call Center Jobs (NOW HIRING)

Acentra Health

Call Center Manager (Remote)

Manhattan, NY · Remote

$60K - $80K/yr

... insurance call center environment Must be available to work from 9:00 AM to 5:00 PM (local time), Monday through Friday, with a rotating weekend schedule that includes one Saturday and one Sunday per ...

Hickory Treatment Center

Call Center

Indianapolis, IN · On-site

$19/hr

Call Center Representative - Hickory Recovery Network Department: Admissions Direct Report To ... Dental insurance * Flexible schedule * Health insurance * PTO * Vision insurance * Career ...

New

Acentra Health

Call Center Manager (Remote)

Manhattan, NY · Remote

$60K - $80K/yr

... insurance call center environment Must be available to work from 9:00 AM to 5:00 PM (local time), Monday through Friday, with a rotating weekend schedule that includes one Saturday and one Sunday per ...

Hickory Recovery

Call Center

Indianapolis, IN · On-site

$19/hr

Call Center Representative - Hickory Recovery Network Department : Admissions Direct Report To ... Flexible schedule  * Health insurance  * PTO  * Vision insurance  * Career development 

New

Just Staffing

Call Center

Surprise, AZ

$15.50 - $19.50/hr

This is a temporary, full-time position with a flexible schedule. The call center operates Monday through Friday, 8am to 5pm. Some weekend or evening shifts may be required. The work environment is a ...

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Must be flexible and have the ability to work weekends if needed!

Snyder's Auto Salvage

Call Center

Del Valle, TX · On-site

$16/hr

Description Call Center Buyer (Inside Vehicle Buyer) Location: Austin, TX Department: Call Center ... Must be flexible and have the ability to work weekends if needed!

Global Channel Management

Call Center

Helena, MT · On-site

$15.25 - $19/hr

Call Center Helena, MT, United States $ 14.00 - 15.00 (US Dollar) Call center needs 1 year medical insurance or medical office experience Call center requires: * MS Office * 10-key by touch ...

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How much do flexible insurance call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for flexible insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.
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Flexible Insurance Call Center jobs near you
Infographic showing various Flexible Insurance Call Center job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

Call Center Supervisor - West Sacramento, CA (Hybrid)

Gainwell Technologies

West Sacramento, CA • Hybrid

$72K - $88K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 11 days ago

Gainwell Technologies rating

7.8

Company rating: 7.8 out of 10

Based on 80 frontline employees who took The Breakroom Quiz

136th of 242 rated software companies

Job description

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. 

Summary

Gainwell Technologies is seeking an experienced Call Center Supervisor to support California's Medi-Cal program. In this role, you will provide day-to-day leadership for a team of Customer Service Representatives, ensuring exceptional service while meeting performance, quality, compliance, and operational goals.

If you're passionate about coaching employees, developing high-performing teams, and delivering an outstanding customer experience in a fast-paced contact center environment, we'd love to hear from you.

Your role in our mission
  • Lead the daily operations of a team supporting California's Medi-Cal members and providers in a high-volume contact center environment.
  • Coach, mentor, and develop Customer Service Representatives to achieve quality, productivity, attendance, and customer satisfaction goals.
  • Monitor operational performance, identify trends, and partner with Workforce Management and leadership to meet service level expectations.
  • Resolve customer escalations while ensuring compliance with company policies, client requirements, and regulatory standards.
  • Collaborate with Quality, Training, Workforce Management, and Operations leadership to drive continuous improvement and operational excellence.
What we're looking for
  • At least 2 years of leadership experience in a high-volume call center or customer contact center environment.
  • Experience coaching employees and managing performance using call center metrics such as quality, productivity, adherence, and service levels.
  • Strong leadership, communication, problem-solving, and decision-making skills.
  • Proficiency with Microsoft Office and experience using CRM, workforce management, or contact center technologies.
  • Healthcare, Medi-Cal, Medicaid, Medicare, or health insurance call center experience is preferred.
What you should expect in this role
  • Must reside in the Greater Sacramento area.
  • Primarily remote with occasional onsite work at 820 Stillwater Road, West Sacramento, CA 95605, based on business needs.
  • Fast-paced, metrics-driven contact center environment supporting California's Medi-Cal program.
  • Regular collaboration with Workforce Management, Quality, Training, and Operations leadership.
  • Opportunity to make a meaningful impact by leading teams that serve Medi-Cal members and providers.

*This posting is intended for pipelining. We will accept applications on an ongoing basis.

#LI-HYBRID

#LI-MA1

The pay range for this position is $72,000 - $88,000 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines "wages" and "wage rates" to include "all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.

What Gainwell Technologies employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Gainwell Technologies

Sourced by ZipRecruiter

With Health and Cost outcomes that pierce Inequities and Impact Economies, the success of our Nation’s Federal Medicaid program is inextricably tied to the Prosperity of Communities, States and the Nation as a whole. We think that deserves Respect and a Commitment from Innovators who can help those who operate within and around health and human services evolve to meet their goals. At Gainwell, that’s our Sole focus. Built across more than Five Decades, Gainwell has intentionally seized opportunities to advance its digitally enabled services to meet Agencies, Health plans and MCOs where they are on their modernization journeys and propel them into the future of Healthcare. Equally important to our Expanding Technologies and Results. We bring ideas that bring policies to life.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Irving, TX, US

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