ZipRecruiter

Log In

1

Flexible Insurance Call Center Jobs (NOW HIRING)

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

We pride ourselves in providing flexible, high quality customer support solutions with an emphasis ... Company paid LTD, Basic Employee Life Insurance and AD&D * Dog & child friendly environment * Paid ...

Avery Partners

Call Center

Marietta, GA · On-site +1

$18 - $20/hr

... insurance and patient questions Deliver an exceptional patient experience every day Qualifications: Experience in a call center, medical office, or customer service environment preferred Familiarity ...

Petaluma Health Center

Call Center Agent

Petaluma, CA

$23.50/hr

Flexible Spending Account, Dependent Care FSA * Life Insurance (included at no cost to the employee ... Call Center Agent delivers exceptional patient customer service through all channels of support ...

Petaluma Health Center

Call Center Agent

Petaluma, CA

$23.50/hr

Flexible Spending Account, Dependent Care FSA * Life Insurance (included at no cost to the employee ... Call Center Agent delivers exceptional patient customer service through all channels of support ...

thryvlgbt

Call Center Evening

Atlanta, GA · On-site

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

thryvlgbt

Call Center Morning

Manhattan, NY · On-site

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

thryvlgbt

Call Center Morning

$12.58 - $18.52/hr

Call Center * Flexible * 24hr Call Center The Call Center Morning position requires an individual who is able to work in a fast-paced environment and handle a high volume of calls. The ideal ...

Petaluma Health Center

Call Center Agent

Petaluma, CA

$23.50/hr

Flexible Spending Account, Dependent Care FSA * Life Insurance (included at no cost to the employee ... Call Center Agent delivers exceptional patient customer service through all channels of support ...

Sstar

Call Center Specialist

Fall River, MA · On-site

$17 - $17.50/hr

Call Center Specialist Job Tracking ID: 512937-910458 Job Location: Fall River, MA Job Level ... Health insurance Life insurance Paid time off Vision insurance Flexible Spending Account ...

Fyzical

Call Center Representative

North Andover, MA

$16.25 - $20.25/hr

Call Center Representative New England ENT is looking for an experienced Call Center Representative ... Paid Time Off Health Insurance Flexible Spending account 401(k) Job Type: Full and Part Time

next page

Showing results 1-20

All JobsFlexible Insurance Call Center Jobs

Flexible Insurance Call Center information

See salary details

$10

$17

$25

How much do flexible insurance call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for flexible insurance call center in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.
More about Flexible Insurance Call Center jobs
What cities are hiring for Flexible Insurance Call Center jobs? Cities with the most Flexible Insurance Call Center job openings:
What are the most commonly searched types of Insurance Call Center jobs? The most popular types of Insurance Call Center jobs are:
What states have the most Flexible Insurance Call Center jobs? States with the most job openings for Flexible Insurance Call Center jobs include:
What job categories do people searching Flexible Insurance Call Center jobs look for? The top searched job categories for Flexible Insurance Call Center jobs are:
Flexible Insurance Call Center jobs near you

Call Center Supervisor

Intelicare Direct

San Diego, CA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

Intelicare Direct is an expanding membership-care call center located in San Diego. We are a leader in providing customer support and business for companies looking to create an external customer service platform. We pride ourselves in providing flexible, high quality customer support solutions with an emphasis on inbound technical support and customer service.
  • Medical, Dental, Vision, and Voluntary Life (1st day of the month following 30 days of employment)
  • 401k plan with matching 4% contribution (after 6 months of employment)
  • Company paid LTD, Basic Employee Life Insurance and AD&D
  • Dog & child friendly environment
  • Paid Weekly
  • Smoke-free & Drug/Alcohol free work environment

Job Summary: The Call Center Supervisor manages a team of Membership Care/Customer Service Agents and Team Lead(s) to ensure policies and procedures are followed, and performance standards are met. Additionally, the Call Center Supervisor will assess and monitor Agents' performance while providing coaching to ensure quality and continuous improvement.
The Call Center Supervisor will supervise an assigned team.
Essential Duties and Responsibilities:
  • Responsible for an assigned team of Customer Service Agents and Team Lead(s).
  • Monitors productivity of customer service representatives
  • Reviews and monitors call queues and generates regular and ad-hoc reports
  • Monitors individual and team results against revenue and performance goals
  • Takes calls and acts as an escalation point for customer issues
  • Plans and conducts meetings, coordinates and supports other teams as needed
  • Performs disciplinary actions, attendance notifications, performance

Supervisory Responsibilities:
  • Oversees and coordinates the work activities of assigned team
  • Responsible for supervising processes and selecting, hiring, coaching and disciplinary actions of team
  • Meets regularly with team members and peers to ensure department is able to meet the needs/goals of the department

Qualifications (Knowledge, Skills and/or Abilities):
  • Knowledge of call center dynamics
  • Minimum of three (3) years of experience in a call center workforce department
  • High attention to detail
  • Strong organizational skills?Competencies:
  • The Call Center Supervisor will work independently, proactively while exercising sound judgement in a fast paced results driven environment that requires attention to detail. The ability to remain organized and flexible while multitasking and prioritizing is a requirement.
  • The Call Center Supervisor must have excellent communication skills and interpersonal skills to work effectively and collaboratively in a team environment.

Minimum Education and/or Experience:
Bachelor degree preferred, or a combination of post-secondary education and one year of supervisory experience. One to two years of supervisory experience.
  • Three years working in a call center environment with at least one year as a team lead.
  • One year of coaching or training staff.

Language Skills:
  • Strong verbal and written English communication skills.
  • Must have excellent communication and interpersonal skills
  • Excellent verbal and written skills.

Mathematical Skills:
As required to perform essential job duties and responsibilities.
How to Apply:
All applicants must complete online application. Please visit http://www.intelicaredirect.com/careers to complete the process.

Apply