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IT Operations

Job Description Summary

Enterprise Technology (formerly Global Technology Services) is a global organization within Transamerica. We provide dedicated support to Transamerica, and we bring all Aegon's business units together with technology. We provide the backbone - the infrastructure - for how everything works. We're creating the company's AI environment, building a flexible 'cloud experience' for internal hosting services, designing frameworks for data governance and management, and ensuring the security and stability of the company's technology. In short, we enable the business units to move more quickly and deliver to our clients in the best possible way. Whether customers are interested in insurance products or annuities or financial services, we're here to ensure they don't have to worry whether their information is safe.
The people we employ are incredibly diverse, both in terms of backgrounds and skill sets. There are over 1,000 of us representing a dozen or so nationalities and located in the UK, the US, the Netherlands, and Hungary, Spain, and Hong Kong. Our global teams are comprised of experts in areas such as application development, information security, infrastructure services, data & analytics, risk & controls, procurement, program management, and architecture. With the breadth of functions within Enterprise Technology, individuals can pursue a wide variety of careers, and we have a focus on supporting employees' development. In particular, our Talent Marketplace enables colleagues to take on gigs to broaden their experience and try out different responsibilities, which can be extremely rewarding.
The most important quality in the people who join us is curiosity. A lot of what we do is problem solving, requiring colleagues to take what they know and apply it to new situations. We have many mature processes, but we're always looking for opportunities to improve, so we want people who are naturally inquisitive and confident enough to challenge the way we do things. Technology is constantly, rapidly changing - we need you to help us continue to change with it.

Job Description

The Head of Life and Annuities Technology is a transformation-focused leadership role-the primary mandate is not just running technology, but modernizing the life & annuity tech ecosystem to position the business for future growth.

Responsibilities

• Define and lead the technology strategy for Protection Solutions and Financial Assets, driving measurable reductions in cost per policy/participant while aligning to enterprise business objectives.
• Partner closely with business leaders across the life and annuities domain to shape future-state capabilities, delivering technology solutions that enhance customer experience, operational efficiency, and scalability.
• Lead a large, multi-layered technology organization, setting direction for leaders and teams responsible for modernizing platforms, improving system stability, and advancing cloud, data, and AI initiatives.
• Drive ongoing modernization efforts, including cloud transformation, data integration, and AI-enabled capabilities, while optimizing performance and reliability of systems already transitioned to the cloud.
• Expand the use of standardized architecture and technology practices across interdependent systems, ensuring scalable, secure, and integrated solutions.
• Lead vendor and managed services oversight, while advancing insourcing strategies to transition critical capabilities back in-house and strengthen internal engineering maturity.
• Direct evaluation of technology platforms and tools to ensure compatibility, integration, and alignment with evolving business and customer needs.
• Oversee demand, capacity, and financial management processes, ensuring effective prioritization, resource allocation, and delivery against strategic goals.
• Monitor and drive operational and channel performance metrics, executing strategic programs that improve service delivery, cost efficiency, and business outcomes.
• Communicate complex technology strategies and business impacts through clear, data-driven insights to senior leaders, enabling informed decision-making and long-term planning.

Qualifications

• Bachelor's degree in information technology, business, or relevant field
• 15 years of relevant work experience, preferably on a global scale
• Demonstrated success leading large, distributed technology organizations and influencing senior executive stakeholders.
• Experience leading large-scale cloud and platform modernization initiatives.
• Solid understanding of business principles, organizational design, change management, etc.
• Large scale budget experience

Preferred Qualifications

• Advanced degree in Computer Science, Information Technology, Business Administration, or a related field.
• Deep expertise in life insurance and annuities platforms, including policy administration and servicing systems.
• Experience implementing AI-enabled capabilities.
• Proven track record operating in complex, regulated environments with strong understanding of risk, compliance, and security considerations.

Working Conditions

• Hybrid or Remote Environment
• Frequent Travel 25 to 50%

Compensation

• The Salary for this position generally ranges between$300,000 - $350,000 annually.Please note that the salary range is a good faith estimate for this position and actual starting pay is determined by several factors includingqualifications, experience, geography, work location designation (in-office, hybrid, remote) and operational needs. Salary may vary above and below the stated amounts, as permitted by applicable law.
• Additionally, this position is typically eligible for an Annual Bonus based on the Company Bonus Plan/Individual Performance and is at the Company's discretion.

Applicants must possess legal authorization to work for our company in the U.S. without the need for immigration, sponsorship or otherwise serving as an employer of record for immigration employment purposes. At this time, this role is not eligible for immigration-related employment authorization sponsorship.

This job description is not a contract of employment nor for any specific job responsibilities. The Company may change, add to, remove, or revoke the terms of this job description at its discretion. Managers may assign other duties and responsibilities as needed. In the event an employee or applicant requests or requires an accommodation to perform job functions, the applicable HR Business Partner should be contacted to evaluate the accommodation request.

What We Offer

For eligible employees, we offer a comprehensive benefits package designed to support both the personal and financial well-being of our employees.

Compensation Benefits

• Competitive Pay

• Bonus for Eligible Employees

Benefits Package

• Pension Plan

• 401k Match

• Employee Stock Purchase Plan

• Tuition Reimbursement

• Disability Insurance

• Medical Insurance

• Dental Insurance

• Vision Insurance

• Employee Discounts

• Career Training & Development Opportunities

Health and Work/Life Balance Benefits

• Paid Time Off starting at 160 hours annually for employees in their first year of service.

• Ten (10) paid holidays per year (typically mirroring the New York Stock Exchange (NYSE) holidays).

• Be Well Company holistic wellness program, which includes Wellness Coaching and Reward Dollars

• Parental Leave - fifteen (15) days of paid parental leave per calendar year to eligible employees with at least one year of service at the time of birth, placement of an adopted child, or placement of a foster care child.

• Adoption Assistance

• Employee Assistance Program

• Back-Up Care Program

• PTO for Volunteer Hours

• Employee Matching Gifts Program

• Employee Resource Groups

• Inclusion and Diversity Programs

• Employee Recognition Program

• Referral Bonus Programs

Inclusion & Diversity

We believe our commitment to diversity and inclusion creates a work environment filled with exceptional individuals. We're thrilled to have been recognized for our efforts through the Human Rights Campaign Corporate Equality Index, Dave Thomas Adoption Friendly Advocate, and several Seramount lists, including the Inclusion Index, 100 Best Companies for Working Parents, Best Companies for Dads, and Top 75 Companies for Executive Women.

To foster a culture of inclusivity throughout our workforce, workplace, and marketplace, Transamerica offers a wide range of diversity and inclusion programs. This includes our company-sponsored, employee-driven Employee Resource Groups (ERGs), which are formed around a shared interest or a common characteristic of diversity. ERGs are open to all employees. They provide a supportive environment to help us better appreciate our similarities and differences and understand how they benefit us all.

Giving Back

We believe our responsibilities extend beyond our corporate walls. That's why we created the Aegon Transamerica Foundation in 1994. Through a mix of financial grants and the volunteer efforts of our employees, the foundation supports nonprofit organizations focused on the things that matter most to our people in the communities where we live and work.

Transamerica's Parent Company

Aegon acquired the Transamerica business in 1999. Since its start in 1844, Aegon has grown into an international company serving more than 23.9 million people across the globe.* It offers investment, protection, and retirement solutions, always with a clear purpose: Helping people live their best lives. As a leading global investor and employer, the company seeks to have a positive impact by addressing critical environmental and societal issues, with a focus on climate change and inclusion and diversity.

* As of December 31, 2023