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Flexible Chat Support Jobs (NOW HIRING)

Generation Tux

CX Support Team Lead

Louisville, KY · On-site

Supervise service-oriented telephone, email, and chat support operations * Supervise staff ... Flexible schedule availability, including nights and weekends * Internal applicants should not be ...

Go Spindle

Substitute Paraprofessional

Scranton, PA

Flexible scheduling--you choose when you work * In-app chat support when you need help * Growth opportunities in school-based roles * Meaningful work supporting students every day Apply Today Join ...

Fidelity Bank

Contact Center Banker

Wichita, KS · On-site

$16 - $20.25/hr

Customer service/chat support experience as well as strong computer skills * Ability to work late and/or flexible hours EEO/Veterans/Disabled Equal Opportunity Employer/Protected Veterans/Individuals ...

Gotham Biotech

Online Chat Representative

Portland, ME · Remote

$24 - $27/hr

We are seeking a proactive and customer-focused Online Chat Representative to join our dynamic ... and supporting the seamless operation of our online platforms. This position offers a flexible ...

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TikTok Live Host

Austin, TX · Remote

$100 - $750/wk

Members gain access to a curated database of contract jobs, including customer support, chat support, virtual assistant, AI training, data annotation, sales, administrative, and other flexible remote ...

New

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TikTok Live Host

Austin, TX · Remote

$100 - $750/wk

Members gain access to a curated database of contract jobs, including customer support, chat support, virtual assistant, AI training, data annotation, sales, administrative, and other flexible remote ...

New

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TikTok Live Host

Austin, TX · Remote

$100 - $750/wk

Members gain access to a curated database of contract jobs, including customer support, chat support, virtual assistant, AI training, data annotation, sales, administrative, and other flexible remote ...

New

TaskUs

Sales Representative

New Braunfels, TX

Research and resolve issues reported by the client's end-users via phone, email, and chat support ... Must be adaptable and flexible, demonstrating abilities to work with process and information ...

Bileddo Associates

Remote Live Chat Agent

Elgin, IL · Remote

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms ... Benefits : Competitive salary, flexible hours, and growth opportunities. Join us to make a ...

TaskUs

Sales Representative

New Braunfels, TX · On-site

Research and resolve issues reported by the client's end-users via phone, email, and chat support ... Must be adaptable and flexible, demonstrating abilities to work with process and information ...

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Flexible Chat Support information

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$14

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$44

How much do flexible chat support jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for flexible chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Flexible Chat Support position, and why are they important?

To thrive as a Flexible Chat Support professional, you need strong written communication skills, problem-solving abilities, and a basic understanding of customer service principles. Familiarity with chat platforms, CRM systems, and ticketing software is typically required and sometimes supported by customer service certifications. Excellent time management, adaptability, and patience are standout soft skills for managing varied inquiries and shifting priorities. These qualifications help ensure efficient, high-quality support that meets both customer expectations and organizational standards.

What does a typical day look like for someone in a Flexible Chat Support role?

A typical day for Flexible Chat Support involves responding to customer inquiries through live chat, assisting with troubleshooting, and providing product or service information in real time. You may handle multiple chat conversations at once, prioritize requests based on urgency, and collaborate with teammates or supervisors for escalated issues. The workload can vary depending on customer volume and the nature of support needed, requiring adaptability and multitasking. Regular team check-ins, ongoing training sessions, and opportunities to contribute feedback or process improvements are also common in this role.

More about Flexible Chat Support jobs
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Flexible Chat Support jobs near you
CX Support Team Lead

CX Support Team Lead

Generation Tux

Louisville, KY • On-site

Other

Posted 14 days ago

Job description

Description

LOCATION: Onsite

REPORTS TO: Inbound Call Center Manager 

TYPE: Hourly, Non-Exempt

DEPARTMENT: Customer Service


Generation Tux is currently looking for management-quality team members to join our Customer Experience division. Applicants should be reliable, hard-working, detail-oriented, and able to problem-solve. A typical day includes regular contact with team members for the development and support of their work. We strive to have a strong corporate culture that stresses communication and high-level execution.


EXPECTATIONS

  • Responsible for maintaining a high level of professionalism and working to establish a positive rapport 
  • Supervise service-oriented telephone, email, and chat support operations
  • Supervise staff performance and effectiveness using call center best practice metrics
  • Assist in the resolution of escalated customer situations - be the final point for customer escalations
  • Subject matter expert in areas of fit and style as related to men's formalwear
  • Subject matter expert on customer service systems, workflows, and business rules
  • Motivate, mentor, and coach staff, providing feedback and recommendations for continuous improvement
  • Communicate effectively with departmental leadership and other stakeholders
  • Hold staff accountable for delivering on expected work output- quantity and quality
  • Schedule and monitor agent breaks
  • Participate in phone screen and interview process- influence hiring decisions


Requirements

  • Experience in a leadership role preferred (people or process management)
  • 1+ year in customer service experience (retail, call center, other)
  • Effective negotiation and persuasion skills
  • Excellent verbal and written communication skills
  • Ability to think "outside the box"
  • Strong relationship-building and motivational skills
  • Must be self-motivated, organized, and able to work independently to meet goals
  • Technology and web-savvy
  • Provide coaching feedback and analyze statistics
  • Flexible schedule availability, including nights and weekends
  • Internal applicants should not be on corrective action


Posting Statement

At Generation Tux, we believe that our goal is to enable incredible lifestyle experiences during major life events. Each of us has a responsibility to drive accountability, transparency, and respect.

Generation Tux is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.


Generation Tux does not accept unsolicited headhunter and agency resumes. Generation Tux will not pay any third-party agency or company that does not have a signed agreement with Generation Tux.


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