Nashville, TN · On-site
$16.50 - $21/hr
As a Customer Support Specialist I, you will play a key role in delivering exceptional service to ... Reliable attendance and willingness to work a flexible schedule, including performance-based ...
Nashville, TN · On-site
$16.50 - $21/hr
As a Customer Support Specialist I, you will play a key role in delivering exceptional service to ... Reliable attendance and willingness to work a flexible schedule, including performance-based ...
Nashville, TN · On-site
$16.50 - $21/hr
As a Customer Support Specialist I, you will play a key role in delivering exceptional service to ... Reliable attendance and willingness to work a flexible schedule, including performance-based ...
Nashville, TN · On-site
$16.50 - $21/hr
As a Customer Support Specialist I, you will play a key role in delivering exceptional service to ... Reliable attendance and willingness to work a flexible schedule, including performance-based ...
Nashville, TN · On-site
$16.50 - $21/hr
As a Customer Support Specialist I, you will play a key role in delivering exceptional service to ... Reliable attendance and willingness to work a flexible schedule, including performance-based ...
Nashville, TN · On-site
$16.50 - $21/hr
As a Customer Support Specialist I, you will play a key role in delivering exceptional service to ... Reliable attendance and willingness to work a flexible schedule, including performance-based ...
Nashville, TN · On-site
$16.50 - $21/hr
As a Customer Support Specialist I, you will play a key role in delivering exceptional service to ... Reliable attendance and willingness to work a flexible schedule, including performance-based ...
Nashville, TN · On-site
$16.50 - $21/hr
As a Customer Support Specialist I, you will play a key role in delivering exceptional service to ... Reliable attendance and willingness to work a flexible schedule, including performance-based ...
Saint Petersburg, FL · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Saint Petersburg, FL · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Plano, TX · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Plano, TX · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Boston, MA · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Boston, MA · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Morristown, NJ · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Morristown, NJ · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Atlanta, GA · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Atlanta, GA · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Saint Louis, MO · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
Saint Louis, MO · On-site
$19 - $24/hr
Chat Support Specialist The Chat Support Specialist serves as a primary point of contact for ... The US-based benefits include a 401k plan with employer match, flexible paid time off, holidays ...
$17.50 - $22.25/hr
Knowledge base or chat support tools (LiveChat, Front, Help Scout) * Microsoft Office or Google Workspace applications * Comfortable working independently in a fully remote environment * Flexible and ...
$17.50 - $22.25/hr
Knowledge base or chat support tools (LiveChat, Front, Help Scout) * Microsoft Office or Google Workspace applications * Comfortable working independently in a fully remote environment * Flexible and ...
$24 - $27/hr
... Chat Support • Support of global workforce both onsite and remote workers • Ensuring data ... • Flexible schedule Skills Desktop, Windows 10, Troubleshooting, Customer service, Active ...
$24 - $27/hr
... Chat Support • Support of global workforce both onsite and remote workers • Ensuring data ... • Flexible schedule Skills Desktop, Windows 10, Troubleshooting, Customer service, Active ...
$24 - $27/hr
... Chat Support • Support of global workforce both onsite and remote workers • Ensuring data ... • Flexible schedule Skills Desktop, Windows 10, Troubleshooting, Customer service, Active ...
$24 - $27/hr
... Chat Support • Support of global workforce both onsite and remote workers • Ensuring data ... • Flexible schedule Skills Desktop, Windows 10, Troubleshooting, Customer service, Active ...
... chat tools * Ability to work flexible hours when required. * Usage of Salesforce.com, as a plus We ... Our Technical Support Team is an integral part of our Water Heating Parts & Services organization ...
... chat tools * Ability to work flexible hours when required. * Usage of Salesforce.com, as a plus We ... Our Technical Support Team is an integral part of our Water Heating Parts & Services organization ...
Newark, NJ · On-site +1
... flexible worker. The role encompasses diverse responsibilities, including managing cases, providing chat support, overseeing lessons, supporting the team, handling cases, and generating reports. The ...
Newark, NJ · On-site +1
... flexible worker. The role encompasses diverse responsibilities, including managing cases, providing chat support, overseeing lessons, supporting the team, handling cases, and generating reports. The ...
Provide chat-based customer support * Respond to customer emails * Assist customers with account or ... Flexibility Some opportunities offer flexible scheduling and allow representatives to select ...
Quick apply
Provide chat-based customer support * Respond to customer emails * Assist customers with account or ... Flexibility Some opportunities offer flexible scheduling and allow representatives to select ...
Johnston, IA · On-site
$18 - $19.50/hr
Must be flexible to work any 8-hour shift between 7:00 AM - 7:00 PM CST * Shift options: 7:00-3:30 ... Provide technical and customer support via phone, email, and chat. * Support dealers and customers ...
Quick apply
Johnston, IA · On-site
$18 - $19.50/hr
Must be flexible to work any 8-hour shift between 7:00 AM - 7:00 PM CST * Shift options: 7:00-3:30 ... Provide technical and customer support via phone, email, and chat. * Support dealers and customers ...
Campbell, CA · On-site +1
$34/hr
Respond to customer queries efficiently and effectively via omni chat platforms, ensuring timely ... flexible spending accounts. Skill is an equal-opportunity employer. We evaluate qualified ...
Campbell, CA · On-site +1
$34/hr
Respond to customer queries efficiently and effectively via omni chat platforms, ensuring timely ... flexible spending accounts. Skill is an equal-opportunity employer. We evaluate qualified ...
$24 - $27/hr
... Chat Support • Support of global workforce both onsite and remote workers • Ensuring data ... to 50lbs • Flexible schedule Job Type & Location This is a Contract position based out of ...
$24 - $27/hr
... Chat Support • Support of global workforce both onsite and remote workers • Ensuring data ... to 50lbs • Flexible schedule Job Type & Location This is a Contract position based out of ...
$24 - $27/hr
... Chat Support • Support of global workforce both onsite and remote workers • Ensuring data ... to 50lbs • Flexible schedule Job Type & Location This is a Contract position based out of ...
$24 - $27/hr
... Chat Support • Support of global workforce both onsite and remote workers • Ensuring data ... to 50lbs • Flexible schedule Job Type & Location This is a Contract position based out of ...
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
A typical day for Flexible Chat Support involves responding to customer inquiries through live chat, assisting with troubleshooting, and providing product or service information in real time. You may handle multiple chat conversations at once, prioritize requests based on urgency, and collaborate with teammates or supervisors for escalated issues. The workload can vary depending on customer volume and the nature of support needed, requiring adaptability and multitasking. Regular team check-ins, ongoing training sessions, and opportunities to contribute feedback or process improvements are also common in this role.
To thrive as a Flexible Chat Support professional, you need strong written communication skills, problem-solving abilities, and a basic understanding of customer service principles. Familiarity with chat platforms, CRM systems, and ticketing software is typically required and sometimes supported by customer service certifications. Excellent time management, adaptability, and patience are standout soft skills for managing varied inquiries and shifting priorities. These qualifications help ensure efficient, high-quality support that meets both customer expectations and organizational standards.
Cities with the most Flexible Chat Support job openings:
The most popular types of Chat Support jobs are:
States with the most job openings for Flexible Chat Support jobs include:
For Flexible Chat Support jobs, the most frequently searched job titles are:
Nashville, TN • On-site
$16.50 - $21/hr
Full-time
Medical, Dental, Vision, Retirement
This job post has expired today. Applications are no longer accepted.
4.9
Based on 33 frontline employees who took The Breakroom Quiz
As a Customer Support Specialist I, you will play a key role in delivering exceptional service to both internal and external customers. You will provide prompt, effective support while utilizing various software applications to resolve inquiries across multiple communication channels. The ideal candidate is a proactive problem-solver with a passion for helping others, strong communication skills, and the ability to remain calm under pressure.
Job Responsibilities: Communicate with customers via phone to provide accurate and timely information on orders, promotions, shipments, product details, and returns. Foster strong customer relationships to enhance retention and loyalty. Work cross-functionally with internal teams to ensure seamless customer experience.
Meet individual and team performance metrics, including adherence, handle time, quality assurance, and attendance. Serve as a brand ambassador by upholding company values and delivering outstanding service. Apply coaching, feedback, and training to enhance performance and customer satisfaction.
Ensure the security and privacy of customer information. Perform additional duties as required to support business operations. Job Requirements: High school diploma or GED.
1-2 years of customer service or retail experience preferred. Strong verbal, written, and interpersonal communication skills. Ability to thrive in a fast-paced, dynamic environment while meeting performance expectations.
Proficiency in learning and using new software applications. Excellent problem-solving and conflict resolution skills. Strong attention to detail and ability to multitask effectively.
Reliable attendance and willingness to work a flexible schedule, including performance-based schedule bidding. Fluent in English with strong typing skills (must meet minimum words-per-minute requirement). What We Offer: Weekly Pay: Enjoy the convenience of receiving your pay on a weekly basis Paid Training: Start with two weeks of fully paid training to set you up for success Supportive Team Environment: Join a collaborative and inclusive team that values your contributions Comprehensive Benefits Package, including: Medical, dental, and vision insurance 401(k) retirement plan Mental health wellness and support resources Prescription benefits Education assistance and student loan debt repayment support Domestic partner allowance And more.
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Genesco Inc., based in Nashville, TN, US, is a publicly owned specialty retail company operating in the footwear, apparel, and accessories industry. The company was initially founded in 1924 as Jarman Shoe Company before eventually transitioning to its current name in 1959. Currently, it operates numerous retail stores in the US and Puerto Rico, including popular brands like Journeys, Johnston & Murphy, and Lids Sports Group. Genesco's mission is to be the leading specialty retailer in the footwear, headwear, and sports apparel industries through providing high quality products and demonstrating excellent customer service. Some of the company's notable achievements include the successful ownership and growth of multiple well-known fashion brands and a significant retail footprint in North America.
Retail
10,000+ Employees
Nashville, TN, US
1924
