ZipRecruiter

Log In

1

Firstsource Healthcare Jobs (NOW HIRING)

Firstsource

Customer Service Representative

Dallas, TX · On-site

$15.50/hr

Firstsource specialises in helping customers stay ahead of the curve through transformational ... High School diploma or GED 1 Year Call Center Exp Six months healthcare claims experience. Ability ...

Firstsource

$16/hr

Job Title: Healthcare Digital Mailroom Specialist Job Type: Full Time FLSA Status: Non-Exempt ... Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on ...

Firstsource

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are ...

Firstsource

Patient Financial Advocate

Mason City, IA · On-site

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are ...

Firstsource

Patient Financial Advocate

Taylor, MI · On-site

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are ...

Firstsource

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are ...

Firstsource

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are ...

Firstsource

Health Plan and Healthcare Services Reporting to: Team Lead/Supervisor - Operations Role ... Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on ...

Firstsource

Mail Room

Chino, CA · On-site

$18.50/hr

Job Title: Healthcare Digital Mailroom Specialist Job Type: Full Time - In office Chico- 265 ... Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on ...

Firstsource

Mailroom - In office Datyton OH

Dayton, OH · On-site

$15.75/hr

Job Title: Healthcare Digital Mailroom Specialist - In office 220 E Monument Ave, Dayton OH 45402 ... Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on ...

Firstsource

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are ...

Firstsource

Patient Financial Advocate

Royal Oak, MI · On-site

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are ...

Firstsource

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are ...

Firstsource

Sorter

Chino, CA · On-site

$18.50/hr

Job Title: Healthcare Digital Mailroom Specialist Job Type: Full Time - In office Chico- 265 ... Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on ...

Firstsource

Sorter

Chino, CA · On-site

$18.50/hr

Job Title: Healthcare Digital Mailroom Specialist Job Type: Full Time - In office Chico- 265 ... Firstsource is an Equal Employment Opportunity employer. All employment decisions are based on ...

Firstsource

Patient Financial Advocate

Miami, FL · On-site

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are ...

Firstsource

We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are ...

previous pagenext page

Showing results 21-40

All JobsHealthcare JobsFirstsource Healthcare Jobs

Firstsource Healthcare information

See salary details

$10

$19

$29

How much do firstsource healthcare jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for firstsource healthcare in the United States is $19.02, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $20.67 per hour, depending on experience, location, and employer.

What is Firstsource Healthcare?

Firstsource Healthcare is a division of Firstsource Solutions that provides business process management services to healthcare organizations, such as hospitals, health systems, and insurance companies. They help their clients streamline administrative processes, improve revenue cycle management, enhance customer service, and ensure compliance with healthcare regulations. Firstsource Healthcare offers solutions like claims processing, patient engagement, collections, and provider services to help healthcare organizations operate more efficiently and deliver better patient experiences.

What are the key skills and qualifications needed to thrive as a Firstsource Healthcare representative?

To thrive as a Firstsource Healthcare representative, you generally need a background in healthcare administration or customer service, with knowledge of healthcare processes and terminology. Familiarity with CRM systems, healthcare billing software, and Microsoft Office is typically required, and certifications like HIPAA compliance are valuable. Excellent communication, problem-solving, and empathy are standout soft skills for engaging with patients and resolving their concerns efficiently. These abilities are crucial for managing sensitive health information, ensuring regulatory compliance, and delivering high-quality patient support.

What are some typical challenges faced by employees in Firstsource Healthcare roles, and how can they be addressed?

Employees working in Firstsource Healthcare roles often face challenges such as managing high call volumes, adhering to strict compliance standards, and navigating complex healthcare processes. To address these, team members receive comprehensive training and have access to ongoing support from supervisors and quality assurance teams. Developing strong communication and problem-solving skills is crucial, as is leveraging available resources and collaborating with colleagues to resolve member or provider concerns efficiently.

What is the difference between Firstsource Healthcare vs Medical Billing Specialist?

AspectFirstsource HealthcareMedical Billing Specialist
Required CredentialsHigh school diploma or equivalent; training in healthcare or customer serviceHigh school diploma; certification in medical billing preferred
Work EnvironmentCall centers, healthcare support officesMedical offices, billing companies
Employer & IndustryHealthcare support services, BPO companiesHealthcare providers, billing firms

Firstsource Healthcare and Medical Billing Specialists both require knowledge of healthcare processes. However, Firstsource Healthcare primarily focuses on customer support and call center roles within healthcare, while Medical Billing Specialists handle billing and coding tasks directly related to patient accounts. Both roles are essential in the healthcare industry but differ in daily responsibilities and work settings.

What kind of work does Firstsource Healthcare do?

Firstsource Healthcare employs customer service representatives, billing specialists, and claims processors to support healthcare providers and insurance companies. Their work involves handling patient inquiries, processing claims, and managing healthcare-related administrative tasks, often requiring communication skills and familiarity with healthcare systems and software.
More about Firstsource Healthcare jobs

What cities are hiring for Firstsource Healthcare jobs?

Cities with the most Firstsource Healthcare job openings:

What states have the most Firstsource Healthcare jobs?

States with the most job openings for Firstsource Healthcare jobs include:

What job categories do people searching Firstsource Healthcare jobs look for?

The top searched job categories for Firstsource Healthcare jobs are:

Firstsource Healthcare jobs near you
Infographic showing various Firstsource Healthcare job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 66% Full Time, 16% Part Time, and 15% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $39,567 per year, or $19 per hour.

Customer Service Representative

Firstsource

Dallas, TX • On-site

$15.50/hr

Full-time

Posted 15 days ago

Firstsource rating

6.5

Company rating: 6.5 out of 10

Based on 57 frontline employees who took The Breakroom Quiz

28th of 72 rated call and contact centers

Job description

Work Location: Remote-
Job Type: Full-time
Pay:Starting Rate $14.00 per hour
Bilingual: $15.50 per hour
About Firstsource
Firstsource Solutions is a leading provider of customized Business Process Management (BPM) services. Firstsource specialises in helping customers stay ahead of the curve through transformational solutions to reimagine business processes and deliver increased efficiency, deeper insights, and superior outcomes.
We are trusted brand custodians and long-term partners to 100+ leading brands with presence in the US, UK, Philippines, India and Mexico. Our 'rightshore' delivery model offers solutions covering complete customer lifecycle across Healthcare, Telecommunications & Media and Banking, Financial Services & Insurance verticals.
Our clientele includes Fortune 500 and FTSE 100 companies.
Job Description:
Conduct outbound calls and/or campaigns when directed.
Thoroughly document all customer transactions in host system.
Adhere to scheduled shifts to ensure optimal phone coverage.
Ensure compliance to all regulatory guidelines.
Safeguard and secure all PHI from misuse in strict accordance with Information Security Policies and Procedures.
Follow safety guidelines outlined by Illness and Injury Prevention Program.
Specific qualifications for this medical role include:
High School diploma or GED
1 Year Call Center Exp
Six months healthcare claims experience.
Ability to read and interpret general business correspondence, procedure manuals, and specific plan documents
Basic mathematical skills
Intermediate typing skillsOther requirements include:Sitting for long periods of timeFlexibility of schedule especially when overtime is in placePrivate/secured room without distractionAbility to multitaskSpecific to processing: Able to look for data entry differences
Following written directions (emails, SOP documents)
Self-motivation
Ability to prioritize work
Thinking outside the box and making judgement calls
Ability to adapt to change

What Firstsource employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply