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First Line Supervisor Jobs in Florida (NOW HIRING)

Maintains an ongoing positive relationship with Advisors and First-Line Supervisors in collaboration with the Supervision of Regional Vice Presidents (SRVPs) and Regional Sales Managers (RSMs) * All ...

A Brief Summary of This Position The Production Supervisor is a first-line supervisor who serves as a highly driven individual that will be responsible for safety, product quality, exercising cost ...

The Production Supervisor is a first-line Supervisor who serves as a highly driven individual that will be responsible for safety, product quality, exercising cost control, producing parts and ...

field supervisor

Orlando, FL · On-site

$55K - $70K/yr

About the Supervisor position We are looking for a Field Supervisor who will ensure all operations ... Diploma or Certificate in first line management or other relevant area * High school diploma and ...

field supervisor

Orlando, FL · On-site

$55K - $70K/yr

About the Supervisor position We are looking for a Field Supervisor who will ensure all operations ... Diploma or Certificate in first line management or other relevant area * High school diploma and ...

Provides first line supervision and leadership of a team of secured transportation employees within ... Supervises secured transportation employees to ensure compliance with company policies/procedures.

Provides first line supervision and leadership of a team of secured transportation employees within ... Supervises secured transportation employees to ensure compliance with company policies/procedures.

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First Line Supervisor information

See Florida salary details

$32.9K

$45K

$74K

How much do first line supervisor jobs pay per year?

As of Jul 16, 2026, the average yearly pay for first line supervisor in Florida is $44,967.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,700.00 and $37,400.00 per year, depending on experience, location, and employer.

What is the difference between First Line Supervisor vs Team Leader?

AspectFirst Line SupervisorTeam Leader
CredentialsUsually requires a high school diploma or equivalent; some roles prefer relevant certificationsOften requires similar credentials; leadership or team management certifications can be beneficial
Work EnvironmentSupervises daily operations in manufacturing, retail, or service settingsLeads a team within the same environments, focusing on task coordination and motivation
Employer & Industry UsageCommon in manufacturing, retail, hospitality, and logisticsUsed across similar industries, often interchangeably with supervisory roles

Both roles involve team oversight, task management, and ensuring operational efficiency. The main difference lies in titles used by employers; First Line Supervisors often have formal authority and responsibilities, while Team Leaders may focus more on guiding and motivating team members without formal supervisory authority.

What are some common challenges faced by First Line Supervisors, and how can they be effectively managed?

First Line Supervisors often encounter challenges such as balancing the needs of upper management with those of their team, addressing performance issues, and ensuring consistent communication. Managing a diverse group of employees while meeting productivity targets can be demanding. Effective supervisors prioritize clear communication, set well-defined expectations, and foster a supportive team environment. Regular feedback, ongoing training, and conflict resolution skills are also essential for overcoming these challenges and maintaining a positive workflow.

What Is a First Line Supervisor?

A first line supervisor is responsible for overseeing the daily work activities of production workers and operators in a manufacturing facility. The types of workers you oversee include inspectors, precision workers, machine setters, assemblers, and fabricators. Your job duties include enforcing safety regulations, coordinating the daily production activities of the various workers, and inspecting materials and finished products for defects. You also work with plant supervisors to establish schedules and production targets. This job is found in any production-focused industry such as automotive, technology, shipping warehouses, and other assembly line type facilities.

What are the key skills and qualifications needed to thrive as a First Line Supervisor, and why are they important?

To thrive as a First Line Supervisor, you need strong leadership abilities, familiarity with operational processes, and typically a combination of relevant experience and an associate degree or equivalent. Proficiency in workforce management software, safety protocols, and reporting tools is commonly required. Excellent communication, conflict resolution, and motivational skills help you effectively lead teams and handle workplace challenges. These skills are essential for ensuring productivity, maintaining morale, and achieving organizational goals through effective frontline management.

What are First Line Supervisors?

First Line Supervisors are individuals who directly oversee and coordinate the activities of production or operating workers. They are responsible for managing daily operations, ensuring workplace safety, assigning tasks, and monitoring employee performance. These supervisors serve as the direct link between workers and higher management, addressing concerns and implementing company policies. Their role is critical for maintaining productivity, quality, and team morale on the front lines of an organization.
What job categories do people searching First Line Supervisor jobs in Florida look for? The top searched job categories for First Line Supervisor jobs in Florida are:
What are popular job titles related to First Line Supervisor jobs in FL? For First Line Supervisor jobs in FL, the most frequently searched job titles are:
Infographic showing various First Line Supervisor job openings in Florida as of July 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, 1% Temporary, and 3% Contract. Highlights an 87% Physical, 1% Hybrid, and 12% Remote job distribution, with an average salary of $44,967 per year, or $21.6 per hour.
Customer Service Front Line Supervisor-ServiceMac

Customer Service Front Line Supervisor-ServiceMac

First American

Jacksonville, FL

$67K - $89K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 5 days ago


Job description

Who We AreServiceMac is a new sub-servicing entity backed by some of the leading practitioners of the mortgage servicing industry. ServiceMac is focused on providing superior technology, products, and services for the mortgage and real estate industries backed by highly personalized service and support. Through continuous innovation and acquisition, our offerings comprise of personalized solutions that span the mortgage continuum and enhance security, compliance, customer satisfaction, and profitability. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all.What We DoThe Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and trends, determining root causes, and executing solutions. The desired candidate will be responsible for ensuring call center teams are staffed to properly to ensure adequate coverage, have the necessary training and resources to successfully perform their work, and assist our Customer Operations Representatives so that they provide exceptional service to our customers. Additionally, the Customer Service Operations Manager will utilize call center data to continually improve operations and the customer experience. ServiceMac is looking for a highly organized professional with management experience who can ensure the most efficient operations of our call center.

What You'll Do

  • Provide leadership to customer service representatives and develop growth opportunities within the Call Center
  • Handle administrative functions related to Human Resources, e.g., scheduling, time-off reports, performance reviews and performance management.
  • Implement and monitor key controls and manage appropriate operational risks.
  • Regularly review department workflows, performance impacts and implementation of new processes and strategies affecting the Call Center
  • Establish group policies and procedures, and recommend strategies and priorities for supporting SLA deliverables
  • Excellent verbal and written communications skills
  • Reviewing various Call Center reports to identify coaching and performance opportunities.
  • Ability to work hard and long when conducting research and awaiting results
  • Able to react to change productively and handle other essential tasks as assigned
  • Establish and maintain relationships with the company's vendors and operational support departments.
  • Other duties, responsibilities, and job functions as assigned

What you'll Bring

  • Bachelor's Degree preferred
  • High school diploma or GED
  • Previous mortgage servicing experience is preferred
  • VOS experience is preferred
  • 3-5 years of experience in a customer service role within mortgage, financial services, insurance, banking or fintech
  • 3 years of supervisory experience (preferably in a call center)
  • Knowledge of mortgage lending/servicing industry
  • Must be responsive to customer and client needs, possess a passion for quality, and have a history of strong results.
  • Must have comprehensive understanding of call center metrics and technologies.
  • Must have compelling communication and influencing skills to win the support of senior management and influence strategic decisions.
  • Ability to maintain composure in a fast-paced environment
  • Analytical with the ability to detect problems in workflow
  • Ability to multitask on various items while meeting strict timelines and deadlines

Primary Hours

Working hours are Tuesday-Friday 11 am - 8:00 p-m & Saturday, 9 am ET - 3 pm ET.

Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.

Pay Range: $67,200.00 - $89,600.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.