First American will always strive to be a great place to work, for all. What We Do The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and ...
First American will always strive to be a great place to work, for all. What We Do The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and ...
Customer Service Front Line Supervisor-ServiceMac
Jacksonville, FL · On-site
$67K - $89K/yr
First American will always strive to be a great place to work, for all. What We Do The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and ...
Customer Service Front Line Supervisor-ServiceMac
Jacksonville, FL · On-site
$67K - $89K/yr
First American will always strive to be a great place to work, for all. What We Do The Customer Service Operations Manager is a hands-on leadership role responsible for identifying problems and ...
(SHORT TERM) Security Guard
Cape Canaveral, FL · On-site
$13.50 - $16.50/hr
Prepares written reports detailing security-related activity and incidents and reports directly to the first-line supervisor; testifies in administrative hearings and civil and criminal proceedings.
(SHORT TERM) Security Guard
Cape Canaveral, FL · On-site
$13.50 - $16.50/hr
Prepares written reports detailing security-related activity and incidents and reports directly to the first-line supervisor; testifies in administrative hearings and civil and criminal proceedings.
(SHORT TERM) Security Guard
Cape Canaveral, FL · On-site
$13.50 - $16.50/hr
Prepares written reports detailing security-related activity and incidents and reports directly to the first-line supervisor; testifies in administrative hearings and civil and criminal proceedings.
(SHORT TERM) Security Guard
Cape Canaveral, FL · On-site
$13.50 - $16.50/hr
Prepares written reports detailing security-related activity and incidents and reports directly to the first-line supervisor; testifies in administrative hearings and civil and criminal proceedings.
(SHORT TERM) Security Guard
Cape Canaveral, FL · On-site
$13.50 - $16.50/hr
Prepares written reports detailing security-related activity and incidents and reports directly to the first-line supervisor; testifies in administrative hearings and civil and criminal proceedings.
(SHORT TERM) Security Guard
Cape Canaveral, FL · On-site
$13.50 - $16.50/hr
Prepares written reports detailing security-related activity and incidents and reports directly to the first-line supervisor; testifies in administrative hearings and civil and criminal proceedings.
Sales Supervision Principal
Saint Petersburg, FL · Hybrid
$65K - $75K/yr
Maintains an ongoing positive relationship with Advisors and First-Line Supervisors in collaboration with the Supervision of Regional Vice Presidents (SRVPs) and Regional Sales Managers (RSMs) * All ...
Sales Supervision Principal
Saint Petersburg, FL · Hybrid
$65K - $75K/yr
Maintains an ongoing positive relationship with Advisors and First-Line Supervisors in collaboration with the Supervision of Regional Vice Presidents (SRVPs) and Regional Sales Managers (RSMs) * All ...
Security Escort - TS/SCI
Cape Canaveral, FL · On-site
Prepares written reports detailing security-related activity and incidents and reports directly to the first-line supervisor; testifies in administrative hearings and civil and criminal proceedings.
Security Escort - TS/SCI
Cape Canaveral, FL · On-site
Prepares written reports detailing security-related activity and incidents and reports directly to the first-line supervisor; testifies in administrative hearings and civil and criminal proceedings.
The first Line supervisor is the first step in the formal compliant procedure described in the Personnel Manual * Assist in orientation for new non-licensed nursing staff and recommended their ...
The first Line supervisor is the first step in the formal compliant procedure described in the Personnel Manual * Assist in orientation for new non-licensed nursing staff and recommended their ...
Licensed Practical Nurse (LPN) - $8,000 Sign On Bonus (Double Weekends Only)
Niceville, FL · On-site
$23.75 - $32.50/hr
The first Line supervisor is the first step in the formal compliant procedure described in the Personnel Manual * Assist in orientation for new non-licensed nursing staff and recommended their ...
Licensed Practical Nurse (LPN) - $8,000 Sign On Bonus (Double Weekends Only)
Niceville, FL · On-site
$23.75 - $32.50/hr
The first Line supervisor is the first step in the formal compliant procedure described in the Personnel Manual * Assist in orientation for new non-licensed nursing staff and recommended their ...
The first Line supervisor is the first step in the formal compliant procedure described in the Personnel Manual. * Assist in orientation for new non-licensed nursing staff and recommended their ...
The first Line supervisor is the first step in the formal compliant procedure described in the Personnel Manual. * Assist in orientation for new non-licensed nursing staff and recommended their ...
The first Line supervisor is the first step in the formal compliant procedure described in the Personnel Manual. * Assist in orientation for new non-licensed nursing staff and recommended their ...
The first Line supervisor is the first step in the formal compliant procedure described in the Personnel Manual. * Assist in orientation for new non-licensed nursing staff and recommended their ...
Production Supervisor
Bartow, FL · On-site
A Brief Summary of This Position The Production Supervisor is a first-line supervisor who serves as a highly driven individual that will be responsible for safety, product quality, exercising cost ...
Production Supervisor
Bartow, FL · On-site
A Brief Summary of This Position The Production Supervisor is a first-line supervisor who serves as a highly driven individual that will be responsible for safety, product quality, exercising cost ...
Production Supervisor
Bartow, FL · On-site
A Brief Summary of This Position The Production Supervisor is a first-line supervisor who serves as a highly driven individual that will be responsible for safety, product quality, exercising cost ...
Production Supervisor
Bartow, FL · On-site
A Brief Summary of This Position The Production Supervisor is a first-line supervisor who serves as a highly driven individual that will be responsible for safety, product quality, exercising cost ...
The Production Supervisor is a first-line Supervisor who serves as a highly driven individual that will be responsible for safety, product quality, exercising cost control, producing parts and ...
The Production Supervisor is a first-line Supervisor who serves as a highly driven individual that will be responsible for safety, product quality, exercising cost control, producing parts and ...
field supervisor
Orlando, FL · On-site
$55K - $70K/yr
About the Supervisor position We are looking for a Field Supervisor who will ensure all operations ... Diploma or Certificate in first line management or other relevant area * High school diploma and ...
Quick apply
field supervisor
Orlando, FL · On-site
$55K - $70K/yr
About the Supervisor position We are looking for a Field Supervisor who will ensure all operations ... Diploma or Certificate in first line management or other relevant area * High school diploma and ...
field supervisor
Orlando, FL · On-site
$55K - $70K/yr
About the Supervisor position We are looking for a Field Supervisor who will ensure all operations ... Diploma or Certificate in first line management or other relevant area * High school diploma and ...
field supervisor
Orlando, FL · On-site
$55K - $70K/yr
About the Supervisor position We are looking for a Field Supervisor who will ensure all operations ... Diploma or Certificate in first line management or other relevant area * High school diploma and ...
Ferry Marine Captain with 100GT Auto/Passenger Vessel Experience
Miami Beach, FL · On-site
$30 - $35/hr
First line supervisor of Deckhands that are assigned to the vessel. * Fill out ships log; keep an ongoing log of trips, vehicles, and any events. * Comply with all Fisher Island standards (i.e ...
Quick apply
Ferry Marine Captain with 100GT Auto/Passenger Vessel Experience
Miami Beach, FL · On-site
$30 - $35/hr
First line supervisor of Deckhands that are assigned to the vessel. * Fill out ships log; keep an ongoing log of trips, vehicles, and any events. * Comply with all Fisher Island standards (i.e ...
Ferry Marine Captain with 100GT Auto/Passenger Vessel Experience
Miami Beach, FL · On-site
$30 - $35/hr
First line supervisor of Deckhands that are assigned to the vessel. * Fill out ships log; keep an ongoing log of trips, vehicles, and any events. * Comply with all Fisher Island standards (i.e ...
Quick apply
Ferry Marine Captain with 100GT Auto/Passenger Vessel Experience
Miami Beach, FL · On-site
$30 - $35/hr
First line supervisor of Deckhands that are assigned to the vessel. * Fill out ships log; keep an ongoing log of trips, vehicles, and any events. * Comply with all Fisher Island standards (i.e ...
Route Production Supervisor
Miami, FL · On-site
Provides first line supervision and leadership of a team of secured transportation employees within ... Supervises secured transportation employees to ensure compliance with company policies/procedures.
Route Production Supervisor
Miami, FL · On-site
Provides first line supervision and leadership of a team of secured transportation employees within ... Supervises secured transportation employees to ensure compliance with company policies/procedures.
Route Production Supervisor
Miami, FL · On-site
Provides first line supervision and leadership of a team of secured transportation employees within ... Supervises secured transportation employees to ensure compliance with company policies/procedures.
Route Production Supervisor
Miami, FL · On-site
Provides first line supervision and leadership of a team of secured transportation employees within ... Supervises secured transportation employees to ensure compliance with company policies/procedures.
First Line Supervisor information
See Florida salary details
$34.4K is the 25th percentile. Wages below this are outliers.
$32.9K - $36.6K
61% of jobs
$38.9K is the 75th percentile. Wages above this are outliers.
$36.6K - $40.4K
22% of jobs
$40.4K - $44.1K
0% of jobs
$44.1K - $47.8K
0% of jobs
$47.8K - $51.6K
0% of jobs
$51.6K - $55.3K
0% of jobs
$55.3K - $59K
0% of jobs
$59K - $62.8K
0% of jobs
$62.8K - $66.5K
0% of jobs
$66.5K - $70.2K
0% of jobs
$70.2K - $74K
16% of jobs
$32.9K
$45K
$74K
How much do first line supervisor jobs pay per year?
What is the difference between First Line Supervisor vs Team Leader?
| Aspect | First Line Supervisor | Team Leader |
|---|---|---|
| Credentials | Usually requires a high school diploma or equivalent; some roles prefer relevant certifications | Often requires similar credentials; leadership or team management certifications can be beneficial |
| Work Environment | Supervises daily operations in manufacturing, retail, or service settings | Leads a team within the same environments, focusing on task coordination and motivation |
| Employer & Industry Usage | Common in manufacturing, retail, hospitality, and logistics | Used across similar industries, often interchangeably with supervisory roles |
Both roles involve team oversight, task management, and ensuring operational efficiency. The main difference lies in titles used by employers; First Line Supervisors often have formal authority and responsibilities, while Team Leaders may focus more on guiding and motivating team members without formal supervisory authority.
What are some common challenges faced by First Line Supervisors, and how can they be effectively managed?
What Is a First Line Supervisor?
A first line supervisor is responsible for overseeing the daily work activities of production workers and operators in a manufacturing facility. The types of workers you oversee include inspectors, precision workers, machine setters, assemblers, and fabricators. Your job duties include enforcing safety regulations, coordinating the daily production activities of the various workers, and inspecting materials and finished products for defects. You also work with plant supervisors to establish schedules and production targets. This job is found in any production-focused industry such as automotive, technology, shipping warehouses, and other assembly line type facilities.
What are the key skills and qualifications needed to thrive as a First Line Supervisor, and why are they important?
What are First Line Supervisors?

$67K - $89K/yr
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 5 days ago
Job description
What You'll Do
- Provide leadership to customer service representatives and develop growth opportunities within the Call Center
- Handle administrative functions related to Human Resources, e.g., scheduling, time-off reports, performance reviews and performance management.
- Implement and monitor key controls and manage appropriate operational risks.
- Regularly review department workflows, performance impacts and implementation of new processes and strategies affecting the Call Center
- Establish group policies and procedures, and recommend strategies and priorities for supporting SLA deliverables
- Excellent verbal and written communications skills
- Reviewing various Call Center reports to identify coaching and performance opportunities.
- Ability to work hard and long when conducting research and awaiting results
- Able to react to change productively and handle other essential tasks as assigned
- Establish and maintain relationships with the company's vendors and operational support departments.
- Other duties, responsibilities, and job functions as assigned
What you'll Bring
- Bachelor's Degree preferred
- High school diploma or GED
- Previous mortgage servicing experience is preferred
- VOS experience is preferred
- 3-5 years of experience in a customer service role within mortgage, financial services, insurance, banking or fintech
- 3 years of supervisory experience (preferably in a call center)
- Knowledge of mortgage lending/servicing industry
- Must be responsive to customer and client needs, possess a passion for quality, and have a history of strong results.
- Must have comprehensive understanding of call center metrics and technologies.
- Must have compelling communication and influencing skills to win the support of senior management and influence strategic decisions.
- Ability to maintain composure in a fast-paced environment
- Analytical with the ability to detect problems in workflow
- Ability to multitask on various items while meeting strict timelines and deadlines
Primary Hours
Working hours are Tuesday-Friday 11 am - 8:00 p-m & Saturday, 9 am ET - 3 pm ET.
Candidates selected for employment will be required to successfully complete a background check, credit check and drug screening as a condition of employment, where permitted by applicable law.
Pay Range: $67,200.00 - $89,600.00 AnnuallyThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.About First American Payment Systems
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Fort Worth, TX, US
Year founded
1990